123 lines
4.6 KiB
Markdown
123 lines
4.6 KiB
Markdown
# Complaint Detail Template Internationalization Update
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## Summary
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Updated the complaint detail template (`templates/complaints/complaint_detail.html`) to display all information captured by the public complaint form with proper internationalization support.
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## Changes Made
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### 1. Contact Information Section
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Added a new section that displays contact information for public complaints:
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- **Full Name**: Displays `contact_name` field
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- **Email Address**: Displays `contact_email` field
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- **Phone Number**: Displays `contact_phone` field
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- **Visibility**: Only shown for public complaints (when `creator_type == 'public'`)
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### 2. Location Information Section
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Enhanced the existing location section to display hierarchical location data:
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- **Region**: Displays `region` field
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- **City**: Displays `city` field
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- **Branch**: Displays `branch` field
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- **Visibility**: Only shown for public complaints (when `creator_type == 'public'`)
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### 3. Additional Information Section
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Added a new section for additional details captured from public forms:
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- **Date of Incident**: Displays `incident_date` field
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- **Expected Result**: Displays `expected_result` field
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- **Visibility**: Only shown when these fields have values
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## Internationalization Implementation
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All new sections use Django's internationalization framework:
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- All labels use `{% trans %}` template tags for translation
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- Labels are consistent with the public form implementation
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- Translations are defined in `locale/en/LC_MESSAGES/django.po` and `locale/ar/LC_MESSAGES/django.po`
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### Translation Keys Added
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```django
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{% trans "Contact Information" %}
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{% trans "Full Name" %}
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{% trans "Email Address" %}
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{% trans "Phone Number" %}
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{% trans "Location Information" %}
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{% trans "Region" %}
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{% trans "City" %}
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{% trans "Branch" %}
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{% trans "Additional Information" %}
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{% trans "Date of Incident" %}
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{% trans "Expected Result" %}
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```
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## Template Structure
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The updated template now includes:
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```django
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{# Contact Information Section (Public only) #}
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{% if complaint.creator_type == 'public' %}
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<h4 class="font-semibold text-lg mb-3">{% trans "Contact Information" %}</h4>
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<!-- Contact details grid -->
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{% endif %}
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{# Location Information Section (Public only) #}
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{% if complaint.creator_type == 'public' %}
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<h4 class="font-semibold text-lg mb-3">{% trans "Location Information" %}</h4>
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<!-- Location details grid -->
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{% endif %}
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{# Additional Information Section (Conditional) #}
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{% if complaint.incident_date or complaint.expected_result %}
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<h4 class="font-semibold text-lg mb-3">{% trans "Additional Information" %}</h4>
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<!-- Additional details -->
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{% endif %}
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```
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## Verification
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### Template Validation
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✅ Template loads successfully with Django's template loader
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✅ No syntax errors detected
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✅ All template tags are properly closed
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✅ Custom `math` template tag library is available
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### Internationalization Status
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✅ All new text uses `{% trans %}` tags
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✅ Translation keys are consistent with public form
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✅ Bilingual support (English/Arabic) maintained
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## Benefits
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1. **Complete Information Display**: All data captured from public forms is now visible in the detail view
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2. **Consistent User Experience**: Public complaint submitters can see all information they provided
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3. **Better Tracking**: Staff can view contact information for follow-up
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4. **Location Context**: Hierarchical location data provides better context for investigations
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5. **Internationalization Ready**: All new content is properly internationalized
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## Testing Checklist
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- [ ] Verify template loads without errors
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- [ ] Test with public complaint (creator_type='public')
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- [ ] Test with internal complaint (creator_type='internal')
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- [ ] Verify Contact Information section displays for public complaints
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- [ ] Verify Location Information section displays for public complaints
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- [ ] Verify Additional Information section displays when data exists
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- [ ] Test English language rendering
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- [ ] Test Arabic language rendering
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- [ ] Verify responsive layout on mobile and desktop
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## Files Modified
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1. `templates/complaints/complaint_detail.html` - Added three new sections with i18n support
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## Related Files
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- `templates/complaints/public_complaint_form.html` - Source form that captures this data
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- `apps/complaints/models.py` - Complaint model with field definitions
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- `locale/en/LC_MESSAGES/django.po` - English translations
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- `locale/ar/LC_MESSAGES/django.po` - Arabic translations
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## Deployment Notes
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No database migrations required - all fields already exist in the Complaint model.
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No configuration changes required - uses existing i18n infrastructure.
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Template changes are backward compatible and will not affect existing internal complaints. |