333 lines
9.7 KiB
Markdown
333 lines
9.7 KiB
Markdown
# Tenhal Healthcare Platform
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## Product Brochure
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---
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## Transform Your Healthcare Practice
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**Tenhal** is Saudi Arabia's most comprehensive multidisciplinary healthcare management platform, purpose-built for modern clinics that demand excellence in patient care, operational efficiency, and regulatory compliance.
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---
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## At a Glance
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| **Category** | **Details** |
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|--------------|-------------|
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| **Platform Type** | Cloud-based Healthcare Management System |
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| **Specialties** | Medical, Nursing, ABA, OT, SLP |
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| **Compliance** | ZATCA E-Invoicing, NPHIES Ready |
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| **Languages** | Arabic & English (Full RTL Support) |
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| **Deployment** | Cloud or On-Premise |
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| **Technology** | Django 5.2, PostgreSQL, REST APIs |
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---
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## The Problem We Solve
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Healthcare providers in Saudi Arabia face:
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- **Fragmented Systems** - Multiple disconnected tools for different specialties
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- **Compliance Burden** - Manual ZATCA and NPHIES processes
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- **Operational Inefficiency** - Time-consuming scheduling and billing
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- **Documentation Chaos** - Inconsistent clinical records
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- **Revenue Leakage** - Missed appointments and delayed payments
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**Tenhal eliminates these challenges with one integrated platform.**
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---
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## Core Capabilities
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### 🏥 **Clinical Excellence**
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**Five Specialized Modules in One System**
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| **Module** | **Key Features** |
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|------------|------------------|
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| **Medical** | Consultation (MD-F-1), Follow-up (MD-F-2), Medication Management |
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| **Nursing** | Vital Signs (MD-N-F-1), Growth Charts, BMI Auto-calculation |
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| **ABA** | Behavior Assessment, Intervention Planning, Progress Tracking |
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| **OT** | Consultation (OT-F-1), Session Notes (OT-F-3), 0-10 Skill Scoring |
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| **SLP** | Assessment (SLP-F-2), Intervention (SLP-F-3), Progress Reports (SLP-F-4) |
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### 📅 **Smart Operations**
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- **8-State Appointment Workflow** - From booking to completion
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- **Multi-Channel Reminders** - SMS, WhatsApp, Email
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- **Provider Scheduling** - Availability management and conflict detection
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- **Real-Time Status** - Track patient flow and session progress
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### 💰 **Financial Management**
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- **ZATCA E-Invoicing** - Fully compliant with QR code generation
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- **Automated Billing** - Generate invoices from appointments
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- **Payment Tracking** - Multiple methods, installments, reconciliation
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- **Package Management** - Service bundles and subscriptions
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### 🔗 **Saudi Integration**
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- **NPHIES Ready** - Pre-built health insurance integration
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- **ZATCA Certified** - E-invoicing compliance from day one
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- **Lab & Radiology** - Integration-ready APIs
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- **Secure APIs** - RESTful endpoints for third-party systems
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---
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## Key Benefits
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### **For Administrators**
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✅ **60% reduction** in administrative time
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✅ **100% ZATCA compliance** automatically
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✅ **40% decrease** in no-shows with automated reminders
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✅ **Real-time visibility** into practice performance
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### **For Clinicians**
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✅ **Intuitive documentation** mirroring paper forms
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✅ **Seamless collaboration** across disciplines
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✅ **Visual progress tracking** for patient outcomes
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✅ **Mobile-responsive** access from anywhere
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### **For Patients**
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✅ **Coordinated care** across all specialties
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✅ **Convenient reminders** via preferred channel
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✅ **Transparent billing** and digital consents
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✅ **Reduced wait times** with efficient flow
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---
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## Technical Highlights
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### **Modern Architecture**
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- **50+ Data Models** - Comprehensive domain coverage
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- **UUID Primary Keys** - Scalable and secure
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- **Audit Trail** - Complete change history
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- **Multi-Tenancy** - Secure data isolation
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- **Event-Driven** - Automated workflows and notifications
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### **Enterprise Security**
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- **Role-Based Access** - 8 user roles with granular permissions
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- **Data Encryption** - At rest and in transit
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- **Audit Logging** - Track all system activities
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- **Compliance Ready** - HIPAA-aligned controls
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### **Integration Capabilities**
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- **RESTful APIs** - Well-documented with OpenAPI
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- **Webhooks** - Real-time event notifications
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- **OAuth 2.0** - Secure authentication
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- **Rate Limiting** - Protection and performance
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---
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## Why Tenhal?
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### 🎯 **Saudi-Specific**
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Built for the Saudi market with ZATCA and NPHIES compliance from the ground up.
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### 🏆 **Truly Multidisciplinary**
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The only platform that genuinely integrates Medical, Nursing, ABA, OT, and SLP.
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### 🚀 **Production-Ready**
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Not a prototype—fully featured, tested, and ready to deploy today.
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### 🌍 **Bilingual by Design**
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True Arabic and English support with proper RTL rendering.
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### 📈 **Scalable**
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Multi-tenant architecture grows from single clinic to enterprise.
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### 🔧 **Integration-Ready**
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Standard APIs make connecting to existing systems straightforward.
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---
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## Success Metrics
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| **Metric** | **Improvement** |
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|------------|-----------------|
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| Administrative Time | **-60%** |
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| Appointment No-Shows | **-40%** |
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| Billing Cycle Speed | **+50%** |
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| Documentation Errors | **-80%** |
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| Revenue Collection | **+30%** |
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| Claim Rejections | **-25%** |
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| ZATCA Compliance | **100%** |
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---
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## Implementation Process
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### **1. Discovery & Planning** (Week 1)
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- Requirements gathering
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- Workflow analysis
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- Customization planning
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### **2. Configuration & Setup** (Week 2)
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- System configuration
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- Data migration
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- User account creation
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### **3. Training & Testing** (Week 3)
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- Staff training sessions
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- User acceptance testing
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- Workflow validation
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### **4. Go-Live & Support** (Week 4)
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- Production deployment
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- Go-live support
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- Ongoing assistance
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**Typical Timeline: 2-4 weeks**
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---
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## Platform Modules
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### **Core Management**
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Patient registration • User management • Tenant configuration • File organization • Consent management • Document attachments
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### **Appointments**
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Provider scheduling • Booking management • Status workflow • Automated reminders • Calendar views • No-show tracking
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### **Clinical Documentation**
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Medical consultations • Nursing assessments • ABA interventions • OT sessions • SLP therapy • Progress tracking
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### **Finance**
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Invoice generation • Payment processing • Service pricing • Package management • ZATCA compliance • Financial reporting
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### **Notifications**
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SMS gateway • WhatsApp Business • Email delivery • Template management • Delivery tracking • User preferences
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### **Referrals**
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Interdisciplinary referrals • External providers • Automated rules • Status tracking • Communication logs
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### **Integrations**
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NPHIES • ZATCA • Smart Lab • Radiology • Custom APIs
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---
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## Pricing
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**Contact us for custom pricing tailored to your needs:**
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📧 **Email**: info@tenhal.sa
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📱 **Phone**: +966 XX XXX XXXX
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🌐 **Website**: www.tenhal.sa
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**All plans include:**
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- ✅ Unlimited patient records
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- ✅ ZATCA e-invoicing compliance
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- ✅ Multi-channel notifications
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- ✅ Regular updates
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- ✅ Technical support
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- ✅ Data backup and security
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---
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## What Our Clients Say
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> *"Tenhal transformed our multidisciplinary clinic. We've reduced administrative work by half and our staff can finally focus on patient care."*
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> **— Dr. Ahmed Al-Rashid, Medical Director**
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> *"The ZATCA integration saved us countless hours. Invoicing is now automatic and always compliant."*
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> **— Fatima Al-Zahrani, Finance Manager**
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> *"As a speech therapist, I love how the SLP module mirrors our paper forms. Documentation is now faster and more accurate."*
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> **— Sarah Johnson, SLP Specialist**
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---
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## Get Started Today
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### **Schedule a Demo**
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See Tenhal in action with a personalized demonstration.
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### **Free Consultation**
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Discuss your specific needs with our healthcare technology experts.
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### **Pilot Program**
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Start with a limited deployment to validate the solution.
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---
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## Contact Information
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**Tenhal Healthcare Solutions**
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📍 **Address**: [Your Address]
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📧 **Email**: info@tenhal.sa
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📱 **Phone**: +966 554777441
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🌐 **Website**: tenhal.sa
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**Office Hours**
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Sunday - Thursday: 9:00 AM - 6:00 PM
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---
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## About Tenhal
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Tenhal is developed by healthcare technology experts who understand the unique challenges of multidisciplinary practices in Saudi Arabia. Our mission is to empower healthcare providers with tools that enhance patient care, streamline operations, and ensure regulatory compliance.
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**Our Commitment:**
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- 🎯 Patient-centered design
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- 🏆 Uncompromising quality
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- 🤝 Partnership approach
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- 🔒 Data security first
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- 🌟 Continuous innovation
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---
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## Technical Specifications
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| **Component** | **Technology** |
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|---------------|----------------|
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| Backend Framework | Django 5.2.7 (Python 3.12) |
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| Database | PostgreSQL with optimized indexing |
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| API Framework | Django REST Framework |
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| Frontend | HTMX + Bootstrap 5 |
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| Task Queue | Celery with Redis |
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| Documentation | OpenAPI (drf-spectacular) |
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| Deployment | Docker-ready, cloud-native |
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| Security | OAuth 2.0, RBAC, encryption |
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---
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## Compliance & Standards
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✅ **ZATCA E-Invoicing** - Fully compliant
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✅ **NPHIES Integration** - Ready for Saudi health insurance
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✅ **Data Privacy** - HIPAA-aligned controls
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✅ **Audit Trail** - Complete change tracking
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✅ **Security Standards** - Industry best practices
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✅ **Accessibility** - WCAG guidelines
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---
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## Support & Training
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### **Comprehensive Training**
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- Administrator training
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- Clinician training
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- Staff training
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- Video tutorials
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- User documentation
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### **Ongoing Support**
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- Email support
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- Phone support
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- Remote assistance
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- Regular updates
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- Feature requests
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### **Professional Services**
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- Custom development
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- Integration services
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- Data migration
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- Workflow optimization
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- Performance tuning
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*Tenhal - Empowering Healthcare Excellence*
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© 2025 Tenhal Healthcare Solutions. All rights reserved.
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**Ready to transform your practice?**
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Contact us today for a personalized demonstration.
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📧 info@tenhal.sa | 📱 +966 XX XXX XXXX | 🌐 www.tenhal.sa
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