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HH/UI_IMPLEMENTATION_PROGRESS.md
Marwan Alwali 2e15c5db7c first commit
2025-12-24 12:42:31 +03:00

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PX360 - UI Implementation Progress

Date: December 15, 2025
Status: In Progress - Complaints Console Complete

✅ Completed Modules

1. Complaints Console (100% Complete)

Files Created:

  • apps/complaints/ui_views.py - Django views for complaints UI
  • templates/complaints/complaint_list.html - List view with advanced filters
  • templates/complaints/complaint_detail.html - Detail view with timeline and actions
  • templates/complaints/complaint_form.html - Create complaint form

Features Implemented:

  • ✅ List View:

    • Server-side pagination (25 items per page)
    • Advanced filter panel (status, severity, priority, category, source, hospital, department, physician, assigned user, SLA status, date range)
    • Search functionality (title, description, patient MRN/name)
    • Statistics cards (total, open, in progress, overdue)
    • Collapsible filter panel
    • Export buttons (CSV/Excel placeholders)
    • Bulk selection checkboxes
    • Responsive table with hover effects
    • Status and severity badges
    • Overdue indicators
    • RBAC-aware data filtering

  • ✅ Detail View:

    • Beautiful gradient header with SLA countdown
    • Status and severity badges
    • Tabbed interface:
      • Details tab (full complaint information)
      • Timeline tab (activity history with visual timeline)
      • Attachments tab (file management)
      • PX Actions tab (related actions)
    • Sidebar with quick actions:
      • Assign to user
      • Change status with notes
      • Escalate with reason
      • Add notes
    • Assignment information panel
    • Resolution survey link (if exists)
    • RBAC permission checks

  • ✅ Create Form:

    • Multi-section form layout
    • Patient selection (with API integration ready)
    • Hospital/Department/Physician cascading selects
    • Category and classification fields
    • SLA information display
    • Form validation
    • Responsive design

  • ✅ Workflow Actions:

    • Assign complaint to user
    • Change status (open → in progress → resolved → closed)
    • Add notes/comments
    • Escalate complaint
    • All actions create timeline entries
    • Audit logging integration

URL Routes:

/complaints/                          - List view
/complaints/new/                      - Create form
/complaints/<uuid>/                   - Detail view
/complaints/<uuid>/assign/            - Assign action
/complaints/<uuid>/change-status/     - Status change action
/complaints/<uuid>/add-note/          - Add note action
/complaints/<uuid>/escalate/          - Escalate action

Integration:

  • ✅ URLs configured in apps/complaints/urls.py
  • ✅ Main URL routing updated in config/urls.py
  • ✅ Sidebar navigation updated with active link
  • ✅ RBAC permissions enforced
  • ✅ Audit logging integrated
  • ✅ Flash messages for user feedback

📋 Remaining Modules (75% of UI)

2. PX Action Center Console (0%)

Priority: High
Estimated Effort: 6-8 hours

Required Pages:

  • Action list view (with filters and views: My Actions, Overdue, Escalated, etc.)
  • Action detail view (with SLA tracking, evidence upload, approval workflow)
  • Optional: Kanban board view

3. Journey Console (0%)

Priority: High
Estimated Effort: 8-10 hours

Required Pages:

  • Journey template list
  • Journey template builder (stage management, survey binding)
  • Journey instance list
  • Journey instance detail (stage progress, event timeline)

4. Survey Console (0%)

Priority: High
Estimated Effort: 8-10 hours

Required Pages:

  • Survey template list
  • Survey template builder (question management, branching logic)
  • Survey instance list
  • Survey instance detail
  • Survey analytics dashboard

5. Public Survey Form (0%)

Priority: Critical
Estimated Effort: 4-6 hours

Required:

  • Mobile-first responsive design
  • Bilingual support (AR/EN toggle)
  • Token-based secure access
  • Progress indicator
  • Question type rendering (Rating, NPS, Likert, Multiple Choice, Text, etc.)
  • Thank you page

6. Social Media Monitoring Console (0%)

Priority: Medium
Estimated Effort: 4-6 hours

Required Pages:

  • Social mentions feed (with filters)
  • Mention detail view
  • Sentiment analysis display
  • Create action from mention

7. Call Center Console (0%)

Priority: Medium
Estimated Effort: 4-6 hours

Required Pages:

  • Interaction list
  • Interaction detail
  • Call center dashboard with KPIs

8. Analytics/KPI Console (0%)

Priority: Medium
Estimated Effort: 6-8 hours

Required Pages:

  • KPI dashboard
  • KPI definitions management
  • Ranking tables (departments, physicians)
  • Trend charts

9. Configuration Console (0%)

Priority: Low
Estimated Effort: 4-6 hours

Required Pages:

  • Routing rules management
  • SLA configuration
  • Survey thresholds
  • Delivery channel settings
  • Integration key management

🎨 Design System

Established Patterns:

  • Bootstrap 5 framework
  • Gradient headers for detail pages
  • Collapsible filter panels
  • Status/severity badge system
  • Timeline visualization
  • Tabbed interfaces
  • Sidebar action panels
  • Stat cards with hover effects
  • Responsive tables
  • Modal dialogs for confirmations

Color Scheme:

  • Primary: #667eea (Purple gradient)
  • Success: #388e3c (Green)
  • Warning: #f57c00 (Orange)
  • Danger: #d32f2f (Red)
  • Info: #1976d2 (Blue)

Icons:

  • Bootstrap Icons library

📊 Overall Progress

Backend: 90% Complete ✅
UI Implementation: 25% → 33% Complete (Complaints Console added)
Overall Project: 92% → 93% Complete

Breakdown:

  • ✅ Base Layout & Dashboard (25%)
  • ✅ Complaints Console (8%)
  • ⏳ Action Center (8%)
  • ⏳ Journey Console (10%)
  • ⏳ Survey Console (10%)
  • ⏳ Public Survey Form (6%)
  • ⏳ Social/Call Center/Analytics/Config (8%)

🚀 Next Steps

  1. Implement PX Action Center Console (Next Priority)

    • Similar structure to Complaints Console
    • Add SLA progress bars
    • Evidence upload functionality
    • Approval workflow UI

  2. Implement Journey Console

    • Template builder with drag-drop or ordering
    • Stage management interface
    • Instance monitoring with progress stepper

  3. Implement Survey Console

    • Question builder interface
    • Branching logic editor
    • Analytics visualizations

  4. Implement Public Survey Form

    • Critical for patient-facing functionality
    • Mobile-first design
    • Bilingual support

  5. Complete remaining consoles

    • Social Media Monitoring
    • Call Center
    • Analytics/KPI
    • Configuration

🔧 Technical Notes

Performance Optimizations:

  • Using select_related() and prefetch_related() for query optimization
  • Server-side pagination
  • Efficient filtering with database indexes

Security:

  • RBAC enforcement at view level
  • CSRF protection on all forms
  • Permission checks before actions
  • Audit logging for all changes

User Experience:

  • Consistent navigation
  • Clear visual feedback (flash messages)
  • Responsive design
  • Accessible forms with labels
  • Loading states (to be enhanced)

📝 Testing Checklist

Complaints Console Testing:

  • List view loads with data
  • Filters work correctly
  • Pagination functions
  • Search returns correct results
  • Detail view displays all information
  • Timeline shows updates
  • Assign action works
  • Status change works
  • Add note works
  • Escalate works
  • Create form validates
  • Create form submits successfully
  • RBAC permissions enforced
  • Responsive design on mobile
  • RTL support (Arabic)

Last Updated: December 15, 2025, 9:54 AM (Asia/Riyadh)