HH/templates/feedback/feedback_detail.html
2026-07-05 14:49:45 +03:00

401 lines
23 KiB
HTML

{% extends "layouts/base.html" %}
{% load i18n %}
{% block title %}{% trans "Suggestion Detail" %} - PX360{% endblock %}
{% block extra_css %}
<style>
.tab-active {
border-bottom: 3px solid #005696;
color: #005696;
font-weight: 700;
}
.tab-inactive {
color: #64748b;
font-weight: 500;
}
.tab-inactive:hover {
color: #005696;
}
</style>
{% endblock %}
{% block content %}
<header class="mb-6">
<div class="flex items-center gap-2 text-sm text-slate mb-2">
<a href="{% url 'feedback:feedback_list' %}" class="hover:text-navy">{% trans "Suggestions" %}</a>
<i data-lucide="chevron-right" class="w-4 h-4"></i>
<span class="font-bold text-navy">{{ feedback.title }}</span>
<span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
{% if feedback.status == 'submitted' %}bg-blue-100 text-blue-700
{% elif feedback.status == 'reviewed' %}bg-orange-100 text-orange-700
{% elif feedback.status == 'acknowledged' %}bg-green-100 text-green-700
{% elif feedback.status == 'closed' %}bg-slate-100 text-slate-600
{% else %}bg-slate-100 text-slate-600{% endif %}">
{{ feedback.get_status_display }}
</span>
<span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
{% if feedback.priority == 'critical' %}bg-red-500 text-white
{% elif feedback.priority == 'high' %}bg-orange-100 text-orange-700
{% elif feedback.priority == 'medium' %}bg-yellow-100 text-yellow-700
{% else %}bg-green-100 text-green-700{% endif %}">
{{ feedback.get_priority_display }}
</span>
{% if feedback.is_featured %}
<span class="bg-yellow-100 text-yellow-700 px-2 py-0.5 rounded text-[10px] font-bold">{% trans "FEATURED" %}</span>
{% endif %}
</div>
<div class="flex items-center justify-between">
<h1 class="text-2xl font-bold text-navy">{% trans "Suggestion Detail" %}</h1>
<div class="flex items-center gap-3">
{% if can_edit %}
<a href="{% url 'feedback:feedback_update' feedback.id %}" class="inline-flex items-center px-4 py-2.5 border-2 border-slate-200 text-slate font-medium rounded-xl hover:bg-slate-50 transition">
<i data-lucide="pencil" class="w-4 h-4 me-2"></i>{% trans "Edit" %}
</a>
{% endif %}
</div>
</div>
</header>
<!-- Workflow Stepper -->
{% include "core/workflow_stepper.html" %}
<nav class="bg-white px-6 flex gap-6 border-b shadow-sm mb-6 rounded-t-2xl">
<button class="py-4 text-sm tab-active" onclick="switchTab('details')" id="tab-details">{% trans "Details" %}</button>
{% if feedback.has_ai_analysis %}
<button class="py-4 text-sm tab-inactive" onclick="switchTab('ai')" id="tab-ai">{% trans "AI Analysis" %}</button>
{% endif %}
<button class="py-4 text-sm tab-inactive" onclick="switchTab('notes')" id="tab-notes">
{% trans "Notes" %}
{% if notes_count %}<span class="ml-1 px-1.5 py-0.5 bg-slate-100 text-slate-600 text-xs rounded-full">{{ notes_count }}</span>{% endif %}
</button>
</nav>
<main class="grid grid-cols-12 gap-6">
<div class="col-span-8 space-y-6">
<div id="panel-details" class="tab-panel">
<section class="bg-white rounded-2xl p-6 shadow-sm border border-slate-100 mb-6">
<h3 class="font-bold text-navy mb-4 flex items-center gap-2">
<i data-lucide="message-square" class="w-5 h-5 text-cyan-600"></i>
{% trans "Suggestion Details" %}
</h3>
<div class="bg-slate-50 border border-slate-200 rounded-lg p-4 mb-6">
<p class="text-sm text-gray-800 whitespace-pre-wrap leading-relaxed">{{ feedback.message }}</p>
</div>
<div class="grid grid-cols-2 gap-x-8 gap-y-0">
<div class="flex py-3 border-b border-slate-100">
<span class="text-sm font-semibold text-slate-500 w-32">{% trans "Hospital" %}</span>
<span class="text-sm text-gray-800 flex-1">{{ feedback.hospital.get_localized_name }}</span>
</div>
<div class="flex py-3 border-b border-slate-100">
<span class="text-sm font-semibold text-slate-500 w-32">{% trans "Category" %}</span>
<span class="flex-1">
<span class="bg-slate-100 px-2 py-0.5 rounded text-[10px] font-bold text-slate-600">{{ feedback.get_category_display }}</span>
{% if feedback.subcategory %}
<span class="text-slate-400 mx-1">/</span>
<span class="text-sm text-slate-600">{{ feedback.subcategory }}</span>
{% endif %}
</span>
</div>
{% if feedback.legacy_location %}
<div class="flex py-3 border-b border-slate-100">
<span class="text-sm font-semibold text-slate-500 w-32">{% trans "Location" %}</span>
<span class="text-sm text-gray-800 flex-1">
{{ feedback.legacy_location.name }}
{% if feedback.legacy_main_section %} <i data-lucide="chevron-right" class="w-3 h-3 inline-block text-slate-300"></i> {{ feedback.legacy_main_section.name }}{% endif %}
{% if feedback.legacy_subsection %} <i data-lucide="chevron-right" class="w-3 h-3 inline-block text-slate-300"></i> {{ feedback.legacy_subsection.name }}{% endif %}
</span>
</div>
{% else %}
<div class="flex py-3 border-b border-slate-100">
<span class="text-sm font-semibold text-slate-500 w-32">{% trans "Location" %}</span>
<span class="text-sm text-slate-400 flex-1 italic">{% trans "Not specified" %}</span>
</div>
{% endif %}
<div class="flex py-3 border-b border-slate-100">
<span class="text-sm font-semibold text-slate-500 w-32">{% trans "Sentiment" %}</span>
<span class="flex-1 flex items-center gap-2">
<span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
{% if feedback.sentiment == 'positive' %}bg-green-100 text-green-700
{% elif feedback.sentiment == 'negative' %}bg-red-100 text-red-700
{% else %}bg-slate-100 text-slate-600{% endif %}">
{{ feedback.get_sentiment_display }}
</span>
{% if feedback.sentiment_score %}
<span class="text-xs text-slate-400">({{ feedback.sentiment_score|floatformat:2 }})</span>
{% endif %}
</span>
</div>
{% if feedback.department %}
<div class="flex py-3 border-b border-slate-100">
<span class="text-sm font-semibold text-slate-500 w-32">{% trans "Department" %}</span>
<span class="text-sm text-gray-800 flex-1">{{ feedback.department.get_localized_name }}</span>
</div>
{% endif %}
{% if feedback.rating %}
<div class="flex py-3 border-b border-slate-100">
<span class="text-sm font-semibold text-slate-500 w-32">{% trans "Rating" %}</span>
<span class="flex-1 flex items-center gap-1">
<span class="text-yellow-500">
{% for i in "12345" %}
{% if forloop.counter <= feedback.rating %}<i data-lucide="star" class="w-4 h-4 inline-block" style="fill:currentColor"></i>
{% else %}<i data-lucide="star" class="w-4 h-4 inline-block"></i>
{% endif %}
{% endfor %}
</span>
<span class="text-xs text-slate-400 ml-1">{{ feedback.rating }}/5</span>
</span>
</div>
{% endif %}
{% if feedback.source %}
<div class="flex py-3 border-b border-slate-100">
<span class="text-sm font-semibold text-slate-500 w-32">{% trans "Source" %}</span>
<span class="flex-1">
<span class="bg-slate-100 px-2 py-0.5 rounded text-[10px] font-bold text-slate-600">{{ feedback.source }}</span>
</span>
</div>
{% endif %}
{% if feedback.encounter_id %}
<div class="flex py-3 border-b border-slate-100">
<span class="text-sm font-semibold text-slate-500 w-32">{% trans "Encounter ID" %}</span>
<span class="text-sm text-gray-800 flex-1"><code class="bg-slate-100 px-2 py-0.5 rounded text-xs">{{ feedback.encounter_id }}</code></span>
</div>
{% endif %}
</div>
<div class="mt-4 pt-4 border-t border-slate-200">
<h6 class="text-xs font-bold text-slate uppercase mb-3">{% trans "Contact" %}</h6>
{% if feedback.patient %}
<div class="flex flex-wrap gap-x-6 gap-y-1 text-sm">
<span><span class="font-semibold text-gray-800">{{ feedback.patient.get_full_name }}</span></span>
<span class="text-slate-500">{% trans "MRN:" %} {{ feedback.patient.mrn }}</span>
{% if feedback.patient.phone %}
<span class="text-slate-500">{{ feedback.patient.phone }}</span>
{% endif %}
{% if feedback.patient.email %}
<span class="text-slate-500">{{ feedback.patient.email }}</span>
{% endif %}
</div>
{% else %}
{% if feedback.contact_name or feedback.contact_phone or feedback.contact_email %}
<div class="flex flex-wrap gap-x-6 gap-y-1 text-sm">
{% if feedback.contact_name %}
<span class="font-semibold text-gray-800">{{ feedback.contact_name }}</span>
{% endif %}
{% if feedback.contact_phone %}
<span class="text-slate-500">{{ feedback.contact_phone }}</span>
{% endif %}
{% if feedback.contact_email %}
<span class="text-slate-500">{{ feedback.contact_email }}</span>
{% endif %}
</div>
{% else %}
<div class="flex items-center gap-2 text-sm text-slate-400 italic">
<i data-lucide="user-x" class="w-4 h-4"></i>{% trans "Anonymous Suggestion" %}
</div>
{% endif %}
{% endif %}
</div>
<div class="mt-4 pt-4 border-t border-slate-200 flex items-center justify-between">
<span class="text-xs text-slate-400">
<i data-lucide="calendar" class="w-3 h-3 inline-block me-1"></i>{{ feedback.created_at|date:"F d, Y H:i" }}
</span>
<span class="text-xs text-slate-400">
ID: <code class="bg-slate-100 px-1.5 py-0.5 rounded">{{ feedback.id|slice:":8" }}</code>
</span>
</div>
</section>
</div>
{% if feedback.has_ai_analysis %}
<div id="panel-ai" class="tab-panel hidden">
<section class="bg-white rounded-2xl p-6 shadow-sm border border-slate-100">
<h3 class="font-bold text-navy mb-4 flex items-center gap-2">
<i data-lucide="sparkles" class="w-5 h-5 text-blue-600"></i>
{% trans "AI Analysis" %}
</h3>
<p class="text-sm text-gray-800 mb-4">{{ feedback.ai_short_description_en }}</p>
<div class="flex flex-wrap gap-4 mb-4">
<div>
<span class="text-[10px] font-bold text-slate uppercase">{% trans "Category" %}</span>
<div class="mt-1">
<span class="bg-blue-100 text-blue-700 px-2 py-0.5 rounded text-[10px] font-bold uppercase">{{ feedback.ai_category }}</span>
</div>
</div>
<div>
<span class="text-[10px] font-bold text-slate uppercase">{% trans "Priority" %}</span>
<div class="mt-1">
<span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
{% if feedback.priority == 'high' %}bg-orange-100 text-orange-700
{% elif feedback.priority == 'medium' %}bg-yellow-100 text-yellow-700
{% else %}bg-green-100 text-green-700{% endif %}">
{{ feedback.get_priority_display }}
</span>
</div>
</div>
</div>
{% if feedback.ai_reasoning_en %}
<p class="text-xs text-slate-500 bg-slate-50 border border-slate-200 rounded-lg p-3 mb-4">{{ feedback.ai_reasoning_en }}</p>
{% endif %}
{% if feedback.ai_suggested_actions %}
<div class="pt-4 border-t border-slate-200">
<h6 class="text-sm font-bold text-navy mb-3 flex items-center gap-2">
<i data-lucide="zap" class="w-4 h-4"></i>{% trans "Suggested Actions" %}
</h6>
<div class="space-y-2">
{% for action in feedback.ai_suggested_actions %}
<div class="flex items-center justify-between gap-3 p-2.5 bg-slate-50 rounded-lg border border-slate-200">
<div class="flex-1 min-w-0">
<p class="text-sm text-gray-800 font-medium truncate">{{ action.action_en }}</p>
</div>
<div class="flex items-center gap-2 flex-shrink-0">
<span class="px-2 py-0.5 rounded text-[10px] font-bold uppercase
{% if action.priority == 'high' %}bg-orange-100 text-orange-700
{% elif action.priority == 'medium' %}bg-yellow-100 text-yellow-700
{% else %}bg-green-100 text-green-700{% endif %}">
{{ action.priority }}
</span>
{% if can_admin %}
<form method="post" action="{% url 'feedback:feedback_create_action' feedback.id %}">
{% csrf_token %}
<input type="hidden" name="action_title" value="{{ action.action_en }}">
<input type="hidden" name="action_description" value="{{ action.action_en }}">
<input type="hidden" name="action_category" value="{{ action.category }}">
<input type="hidden" name="action_priority" value="{{ action.priority }}">
<button type="submit" class="p-1.5 text-blue-600 hover:bg-blue-50 rounded border border-transparent hover:border-blue-200 transition" title="{% trans 'Create PX Action' %}">
<i data-lucide="plus-circle" class="w-4 h-4"></i>
</button>
</form>
{% endif %}
</div>
</div>
{% endfor %}
</div>
</div>
{% endif %}
</section>
</div>
{% endif %}
<div id="panel-notes" class="tab-panel hidden">
{% include "partials/notes_panel.html" %}
</div>
</div>
<div class="col-span-4 space-y-6">
{% if can_edit %}
<section class="bg-white rounded-2xl p-6 shadow-sm border border-slate-100">
<h3 class="font-bold text-navy mb-4 text-sm">{% trans "Quick Actions" %}</h3>
<div class="space-y-4">
<form method="post" action="{% url 'feedback:feedback_change_status' feedback.id %}">
{% csrf_token %}
<label class="text-[10px] font-bold text-slate uppercase tracking-wider">{% trans "Status" %}</label>
<select name="status" class="w-full mt-1 px-3 py-2 bg-white border border-slate-200 rounded-lg text-sm focus:outline-none focus:ring-2 focus:ring-navy">
{% for value, label in status_choices %}
<option value="{{ value }}" {% if feedback.status == value %}selected{% endif %}>{{ label }}</option>
{% endfor %}
</select>
<textarea name="note" rows="2" placeholder="{% trans 'Add a note...' %}" class="w-full mt-2 px-3 py-2 bg-white border border-slate-200 rounded-lg text-sm focus:outline-none focus:ring-2 focus:ring-navy"></textarea>
<button type="submit" class="w-full mt-2 px-4 py-2 bg-navy text-white text-sm font-semibold rounded-lg hover:bg-navy/90 transition">
<i data-lucide="refresh-cw" class="w-3 h-3 inline-block me-1"></i>{% trans "Update" %}
</button>
</form>
<hr class="border-slate-100">
<form method="post" action="{% url 'feedback:feedback_assign' feedback.id %}">
{% csrf_token %}
<label class="text-[10px] font-bold text-slate uppercase tracking-wider">{% trans "Assign To" %}</label>
<select name="user_id" class="w-full mt-1 px-3 py-2 bg-white border border-slate-200 rounded-lg text-sm focus:outline-none focus:ring-2 focus:ring-navy">
<option value="">{% trans "Select user..." %}</option>
{% for user in assignable_users %}
<option value="{{ user.id }}" {% if feedback.assigned_to.id == user.id %}selected{% endif %}>{{ user.get_full_name }}</option>
{% endfor %}
</select>
<button type="submit" class="w-full mt-2 px-4 py-2 bg-navy text-white text-sm font-semibold rounded-lg hover:bg-navy/90 transition">
<i data-lucide="user-check" class="w-3 h-3 inline-block me-1"></i>{% trans "Assign" %}
</button>
</form>
<hr class="border-slate-100">
{% if can_send_to_department %}
<div>
<label class="text-[10px] font-bold text-slate uppercase tracking-wider">{% trans "Department" %}</label>
<button onclick="showSendModal('{{ feedback.id }}', 'feedback'{% if feedback.department_id %}, '{{ feedback.department_id }}'{% endif %})" class="w-full mt-1 px-4 py-2 bg-indigo-600 text-white text-sm font-semibold rounded-lg hover:bg-indigo-700 transition flex items-center justify-center gap-2">
<i data-lucide="send" class="w-3.5 h-3.5"></i>
{% if feedback.department %}{% trans "Change Department" %}{% else %}{% trans "Send to Department" %}{% endif %}
</button>
</div>
<hr class="border-slate-100">
{% endif %}
{% if can_admin %}
<div class="space-y-2">
<label class="text-[10px] font-bold text-slate uppercase tracking-wider">{% trans "Linked Actions" %}</label>
<a href="{% url 'rca:rca_create' %}?related_model=feedback&related_id={{ feedback.pk }}"
class="flex items-center gap-2 p-3 bg-purple-50 rounded-lg hover:bg-purple-100 transition text-purple-700 font-medium text-sm">
<i data-lucide="search" class="w-4 h-4"></i>
{% trans "Initiate RCA" %}
</a>
<a href="{% url 'projects:project_create' %}?related_model=feedback&related_id={{ feedback.pk }}"
class="flex items-center gap-2 p-3 bg-teal-50 rounded-lg hover:bg-teal-100 transition text-teal-700 font-medium text-sm">
<i data-lucide="folder-plus" class="w-4 h-4"></i>
{% trans "Create QI Project" %}
</a>
</div>
{% endif %}
</div>
</section>
{% endif %}
<section class="bg-white rounded-2xl p-6 shadow-sm border border-slate-100">
<h3 class="font-bold text-navy mb-4 text-sm flex items-center gap-2">
<i data-lucide="tag" class="w-4 h-4"></i> {% trans "Type" %}
</h3>
<span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
{% if feedback.feedback_type == 'compliment' %}bg-green-100 text-green-700
{% elif feedback.feedback_type == 'suggestion' %}bg-cyan-100 text-cyan-700
{% elif feedback.feedback_type == 'inquiry' %}bg-amber-100 text-amber-700
{% else %}bg-slate-100 text-slate-600{% endif %}">
{{ feedback.get_feedback_type_display }}
</span>
{% if feedback.is_public %}
<span class="ml-2 bg-blue-100 text-blue-700 px-2 py-0.5 rounded text-[10px] font-bold">{% trans "PUBLIC" %}</span>
{% endif %}
</section>
</div>
</main>
<script>
function switchTab(tabName) {
document.querySelectorAll('.tab-panel').forEach(panel => panel.classList.add('hidden'));
document.getElementById('panel-' + tabName).classList.remove('hidden');
document.querySelectorAll('main nav button').forEach(tab => {
tab.classList.remove('tab-active');
tab.classList.add('tab-inactive');
});
document.getElementById('tab-' + tabName).classList.remove('tab-inactive');
document.getElementById('tab-' + tabName).classList.add('tab-active');
if (window.lucide) lucide.createIcons();
}
document.addEventListener('DOMContentLoaded', function() {
if (typeof lucide !== 'undefined') lucide.createIcons();
});
</script>
{% include "components/send_to_modal.html" with users=assignable_users departments=departments %}
{% endblock %}