{% extends "layouts/base.html" %}
{% load i18n %}

{% block title %}{% trans "Suggestion Detail" %} - PX360{% endblock %}

{% block extra_css %}
<style>
    .tab-active {
        border-bottom: 3px solid #005696;
        color: #005696;
        font-weight: 700;
    }
    .tab-inactive {
        color: #64748b;
        font-weight: 500;
    }
    .tab-inactive:hover {
        color: #005696;
    }
</style>
{% endblock %}

{% block content %}
<header class="mb-6">
    <div class="flex items-center gap-2 text-sm text-slate mb-2">
        <a href="{% url 'feedback:feedback_list' %}" class="hover:text-navy">{% trans "Suggestions" %}</a>
        <i data-lucide="chevron-right" class="w-4 h-4"></i>
        <span class="font-bold text-navy">{{ feedback.title }}</span>
        <span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
            {% if feedback.status == 'submitted' %}bg-blue-100 text-blue-700
            {% elif feedback.status == 'reviewed' %}bg-orange-100 text-orange-700
            {% elif feedback.status == 'acknowledged' %}bg-green-100 text-green-700
            {% elif feedback.status == 'closed' %}bg-slate-100 text-slate-600
            {% else %}bg-slate-100 text-slate-600{% endif %}">
            {{ feedback.get_status_display }}
        </span>
        <span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
            {% if feedback.priority == 'critical' %}bg-red-500 text-white
            {% elif feedback.priority == 'high' %}bg-orange-100 text-orange-700
            {% elif feedback.priority == 'medium' %}bg-yellow-100 text-yellow-700
            {% else %}bg-green-100 text-green-700{% endif %}">
            {{ feedback.get_priority_display }}
        </span>
        {% if feedback.is_featured %}
        <span class="bg-yellow-100 text-yellow-700 px-2 py-0.5 rounded text-[10px] font-bold">{% trans "FEATURED" %}</span>
        {% endif %}
    </div>
    <div class="flex items-center justify-between">
        <h1 class="text-2xl font-bold text-navy">{% trans "Suggestion Detail" %}</h1>
        <div class="flex items-center gap-3">
            {% if can_edit %}
            <a href="{% url 'feedback:feedback_update' feedback.id %}" class="inline-flex items-center px-4 py-2.5 border-2 border-slate-200 text-slate font-medium rounded-xl hover:bg-slate-50 transition">
                <i data-lucide="pencil" class="w-4 h-4 me-2"></i>{% trans "Edit" %}
            </a>
            {% endif %}
        </div>
    </div>
</header>

<!-- Workflow Stepper -->
{% include "core/workflow_stepper.html" %}

<nav class="bg-white px-6 flex gap-6 border-b shadow-sm mb-6 rounded-t-2xl">
    <button class="py-4 text-sm tab-active" onclick="switchTab('details')" id="tab-details">{% trans "Details" %}</button>
    {% if feedback.has_ai_analysis %}
    <button class="py-4 text-sm tab-inactive" onclick="switchTab('ai')" id="tab-ai">{% trans "AI Analysis" %}</button>
    {% endif %}
    <button class="py-4 text-sm tab-inactive" onclick="switchTab('notes')" id="tab-notes">
        {% trans "Notes" %}
        {% if notes_count %}<span class="ml-1 px-1.5 py-0.5 bg-slate-100 text-slate-600 text-xs rounded-full">{{ notes_count }}</span>{% endif %}
    </button>
</nav>

<main class="grid grid-cols-12 gap-6">
    <div class="col-span-8 space-y-6">

        <div id="panel-details" class="tab-panel">
            <section class="bg-white rounded-2xl p-6 shadow-sm border border-slate-100 mb-6">
                <h3 class="font-bold text-navy mb-4 flex items-center gap-2">
                    <i data-lucide="message-square" class="w-5 h-5 text-cyan-600"></i>
                    {% trans "Suggestion Details" %}
                </h3>
                <div class="bg-slate-50 border border-slate-200 rounded-lg p-4 mb-6">
                    <p class="text-sm text-gray-800 whitespace-pre-wrap leading-relaxed">{{ feedback.message }}</p>
                </div>

                <div class="grid grid-cols-2 gap-x-8 gap-y-0">
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Hospital" %}</span>
                        <span class="text-sm text-gray-800 flex-1">{{ feedback.hospital.get_localized_name }}</span>
                    </div>
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Category" %}</span>
                        <span class="flex-1">
                            <span class="bg-slate-100 px-2 py-0.5 rounded text-[10px] font-bold text-slate-600">{{ feedback.get_category_display }}</span>
                            {% if feedback.subcategory %}
                            <span class="text-slate-400 mx-1">/</span>
                            <span class="text-sm text-slate-600">{{ feedback.subcategory }}</span>
                            {% endif %}
                        </span>
                    </div>

                    {% if feedback.legacy_location %}
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Location" %}</span>
                        <span class="text-sm text-gray-800 flex-1">
                            {{ feedback.legacy_location.name }}
                            {% if feedback.legacy_main_section %} <i data-lucide="chevron-right" class="w-3 h-3 inline-block text-slate-300"></i> {{ feedback.legacy_main_section.name }}{% endif %}
                            {% if feedback.legacy_subsection %} <i data-lucide="chevron-right" class="w-3 h-3 inline-block text-slate-300"></i> {{ feedback.legacy_subsection.name }}{% endif %}
                        </span>
                    </div>
                    {% else %}
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Location" %}</span>
                        <span class="text-sm text-slate-400 flex-1 italic">{% trans "Not specified" %}</span>
                    </div>
                    {% endif %}

                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Sentiment" %}</span>
                        <span class="flex-1 flex items-center gap-2">
                            <span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
                                {% if feedback.sentiment == 'positive' %}bg-green-100 text-green-700
                                {% elif feedback.sentiment == 'negative' %}bg-red-100 text-red-700
                                {% else %}bg-slate-100 text-slate-600{% endif %}">
                                {{ feedback.get_sentiment_display }}
                            </span>
                            {% if feedback.sentiment_score %}
                            <span class="text-xs text-slate-400">({{ feedback.sentiment_score|floatformat:2 }})</span>
                            {% endif %}
                        </span>
                    </div>

                    {% if feedback.department %}
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Department" %}</span>
                        <span class="text-sm text-gray-800 flex-1">{{ feedback.department.get_localized_name }}</span>
                    </div>
                    {% endif %}

                    {% if feedback.rating %}
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Rating" %}</span>
                        <span class="flex-1 flex items-center gap-1">
                            <span class="text-yellow-500">
                                {% for i in "12345" %}
                                    {% if forloop.counter <= feedback.rating %}<i data-lucide="star" class="w-4 h-4 inline-block" style="fill:currentColor"></i>
                                    {% else %}<i data-lucide="star" class="w-4 h-4 inline-block"></i>
                                    {% endif %}
                                {% endfor %}
                            </span>
                            <span class="text-xs text-slate-400 ml-1">{{ feedback.rating }}/5</span>
                        </span>
                    </div>
                    {% endif %}

                    {% if feedback.source %}
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Source" %}</span>
                        <span class="flex-1">
                            <span class="bg-slate-100 px-2 py-0.5 rounded text-[10px] font-bold text-slate-600">{{ feedback.source }}</span>
                        </span>
                    </div>
                    {% endif %}

                    {% if feedback.encounter_id %}
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Encounter ID" %}</span>
                        <span class="text-sm text-gray-800 flex-1"><code class="bg-slate-100 px-2 py-0.5 rounded text-xs">{{ feedback.encounter_id }}</code></span>
                    </div>
                    {% endif %}
                </div>

                <div class="mt-4 pt-4 border-t border-slate-200">
                    <h6 class="text-xs font-bold text-slate uppercase mb-3">{% trans "Contact" %}</h6>
                    {% if feedback.patient %}
                    <div class="flex flex-wrap gap-x-6 gap-y-1 text-sm">
                        <span><span class="font-semibold text-gray-800">{{ feedback.patient.get_full_name }}</span></span>
                        <span class="text-slate-500">{% trans "MRN:" %} {{ feedback.patient.mrn }}</span>
                        {% if feedback.patient.phone %}
                        <span class="text-slate-500">{{ feedback.patient.phone }}</span>
                        {% endif %}
                        {% if feedback.patient.email %}
                        <span class="text-slate-500">{{ feedback.patient.email }}</span>
                        {% endif %}
                    </div>
                    {% else %}
                    {% if feedback.contact_name or feedback.contact_phone or feedback.contact_email %}
                    <div class="flex flex-wrap gap-x-6 gap-y-1 text-sm">
                        {% if feedback.contact_name %}
                        <span class="font-semibold text-gray-800">{{ feedback.contact_name }}</span>
                        {% endif %}
                        {% if feedback.contact_phone %}
                        <span class="text-slate-500">{{ feedback.contact_phone }}</span>
                        {% endif %}
                        {% if feedback.contact_email %}
                        <span class="text-slate-500">{{ feedback.contact_email }}</span>
                        {% endif %}
                    </div>
                    {% else %}
                    <div class="flex items-center gap-2 text-sm text-slate-400 italic">
                        <i data-lucide="user-x" class="w-4 h-4"></i>{% trans "Anonymous Suggestion" %}
                    </div>
                    {% endif %}
                    {% endif %}
                </div>

                <div class="mt-4 pt-4 border-t border-slate-200 flex items-center justify-between">
                    <span class="text-xs text-slate-400">
                        <i data-lucide="calendar" class="w-3 h-3 inline-block me-1"></i>{{ feedback.created_at|date:"F d, Y H:i" }}
                    </span>
                    <span class="text-xs text-slate-400">
                        ID: <code class="bg-slate-100 px-1.5 py-0.5 rounded">{{ feedback.id|slice:":8" }}</code>
                    </span>
                </div>
            </section>
        </div>

        {% if feedback.has_ai_analysis %}
        <div id="panel-ai" class="tab-panel hidden">
            <section class="bg-white rounded-2xl p-6 shadow-sm border border-slate-100">
                <h3 class="font-bold text-navy mb-4 flex items-center gap-2">
                    <i data-lucide="sparkles" class="w-5 h-5 text-blue-600"></i>
                    {% trans "AI Analysis" %}
                </h3>
                <p class="text-sm text-gray-800 mb-4">{{ feedback.ai_short_description_en }}</p>
                <div class="flex flex-wrap gap-4 mb-4">
                    <div>
                        <span class="text-[10px] font-bold text-slate uppercase">{% trans "Category" %}</span>
                        <div class="mt-1">
                            <span class="bg-blue-100 text-blue-700 px-2 py-0.5 rounded text-[10px] font-bold uppercase">{{ feedback.ai_category }}</span>
                        </div>
                    </div>
                    <div>
                        <span class="text-[10px] font-bold text-slate uppercase">{% trans "Priority" %}</span>
                        <div class="mt-1">
                            <span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
                                {% if feedback.priority == 'high' %}bg-orange-100 text-orange-700
                                {% elif feedback.priority == 'medium' %}bg-yellow-100 text-yellow-700
                                {% else %}bg-green-100 text-green-700{% endif %}">
                                {{ feedback.get_priority_display }}
                            </span>
                        </div>
                    </div>
                </div>
                {% if feedback.ai_reasoning_en %}
                <p class="text-xs text-slate-500 bg-slate-50 border border-slate-200 rounded-lg p-3 mb-4">{{ feedback.ai_reasoning_en }}</p>
                {% endif %}

                {% if feedback.ai_suggested_actions %}
                <div class="pt-4 border-t border-slate-200">
                    <h6 class="text-sm font-bold text-navy mb-3 flex items-center gap-2">
                        <i data-lucide="zap" class="w-4 h-4"></i>{% trans "Suggested Actions" %}
                    </h6>
                    <div class="space-y-2">
                        {% for action in feedback.ai_suggested_actions %}
                        <div class="flex items-center justify-between gap-3 p-2.5 bg-slate-50 rounded-lg border border-slate-200">
                            <div class="flex-1 min-w-0">
                                <p class="text-sm text-gray-800 font-medium truncate">{{ action.action_en }}</p>
                            </div>
                            <div class="flex items-center gap-2 flex-shrink-0">
                                <span class="px-2 py-0.5 rounded text-[10px] font-bold uppercase
                                    {% if action.priority == 'high' %}bg-orange-100 text-orange-700
                                    {% elif action.priority == 'medium' %}bg-yellow-100 text-yellow-700
                                    {% else %}bg-green-100 text-green-700{% endif %}">
                                    {{ action.priority }}
                                </span>
                                {% if can_admin %}
                                <form method="post" action="{% url 'feedback:feedback_create_action' feedback.id %}">
                                    {% csrf_token %}
                                    <input type="hidden" name="action_title" value="{{ action.action_en }}">
                                    <input type="hidden" name="action_description" value="{{ action.action_en }}">
                                    <input type="hidden" name="action_category" value="{{ action.category }}">
                                    <input type="hidden" name="action_priority" value="{{ action.priority }}">
                                    <button type="submit" class="p-1.5 text-blue-600 hover:bg-blue-50 rounded border border-transparent hover:border-blue-200 transition" title="{% trans 'Create PX Action' %}">
                                        <i data-lucide="plus-circle" class="w-4 h-4"></i>
                                    </button>
                                </form>
                                {% endif %}
                            </div>
                        </div>
                        {% endfor %}
                    </div>
                </div>
                {% endif %}
            </section>
        </div>
        {% endif %}

        <div id="panel-notes" class="tab-panel hidden">
            {% include "partials/notes_panel.html" %}
        </div>
    </div>

    <div class="col-span-4 space-y-6">
        {% if can_edit %}
        <section class="bg-white rounded-2xl p-6 shadow-sm border border-slate-100">
            <h3 class="font-bold text-navy mb-4 text-sm">{% trans "Quick Actions" %}</h3>
            <div class="space-y-4">
                <form method="post" action="{% url 'feedback:feedback_change_status' feedback.id %}">
                    {% csrf_token %}
                    <label class="text-[10px] font-bold text-slate uppercase tracking-wider">{% trans "Status" %}</label>
                    <select name="status" class="w-full mt-1 px-3 py-2 bg-white border border-slate-200 rounded-lg text-sm focus:outline-none focus:ring-2 focus:ring-navy">
                        {% for value, label in status_choices %}
                        <option value="{{ value }}" {% if feedback.status == value %}selected{% endif %}>{{ label }}</option>
                        {% endfor %}
                    </select>
                    <textarea name="note" rows="2" placeholder="{% trans 'Add a note...' %}" class="w-full mt-2 px-3 py-2 bg-white border border-slate-200 rounded-lg text-sm focus:outline-none focus:ring-2 focus:ring-navy"></textarea>
                    <button type="submit" class="w-full mt-2 px-4 py-2 bg-navy text-white text-sm font-semibold rounded-lg hover:bg-navy/90 transition">
                        <i data-lucide="refresh-cw" class="w-3 h-3 inline-block me-1"></i>{% trans "Update" %}
                    </button>
                </form>

                <hr class="border-slate-100">

                <form method="post" action="{% url 'feedback:feedback_assign' feedback.id %}">
                    {% csrf_token %}
                    <label class="text-[10px] font-bold text-slate uppercase tracking-wider">{% trans "Assign To" %}</label>
                    <select name="user_id" class="w-full mt-1 px-3 py-2 bg-white border border-slate-200 rounded-lg text-sm focus:outline-none focus:ring-2 focus:ring-navy">
                        <option value="">{% trans "Select user..." %}</option>
                        {% for user in assignable_users %}
                        <option value="{{ user.id }}" {% if feedback.assigned_to.id == user.id %}selected{% endif %}>{{ user.get_full_name }}</option>
                        {% endfor %}
                    </select>
                    <button type="submit" class="w-full mt-2 px-4 py-2 bg-navy text-white text-sm font-semibold rounded-lg hover:bg-navy/90 transition">
                        <i data-lucide="user-check" class="w-3 h-3 inline-block me-1"></i>{% trans "Assign" %}
                    </button>
                </form>

                <hr class="border-slate-100">

                {% if can_send_to_department %}
                <div>
                    <label class="text-[10px] font-bold text-slate uppercase tracking-wider">{% trans "Department" %}</label>
                    <button onclick="showSendModal('{{ feedback.id }}', 'feedback'{% if feedback.department_id %}, '{{ feedback.department_id }}'{% endif %})" class="w-full mt-1 px-4 py-2 bg-indigo-600 text-white text-sm font-semibold rounded-lg hover:bg-indigo-700 transition flex items-center justify-center gap-2">
                        <i data-lucide="send" class="w-3.5 h-3.5"></i>
                        {% if feedback.department %}{% trans "Change Department" %}{% else %}{% trans "Send to Department" %}{% endif %}
                    </button>
                </div>

                <hr class="border-slate-100">
                {% endif %}

                {% if can_admin %}
                <div class="space-y-2">
                    <label class="text-[10px] font-bold text-slate uppercase tracking-wider">{% trans "Linked Actions" %}</label>
                    <a href="{% url 'rca:rca_create' %}?related_model=feedback&related_id={{ feedback.pk }}"
                       class="flex items-center gap-2 p-3 bg-purple-50 rounded-lg hover:bg-purple-100 transition text-purple-700 font-medium text-sm">
                        <i data-lucide="search" class="w-4 h-4"></i>
                        {% trans "Initiate RCA" %}
                    </a>
                    <a href="{% url 'projects:project_create' %}?related_model=feedback&related_id={{ feedback.pk }}"
                       class="flex items-center gap-2 p-3 bg-teal-50 rounded-lg hover:bg-teal-100 transition text-teal-700 font-medium text-sm">
                        <i data-lucide="folder-plus" class="w-4 h-4"></i>
                        {% trans "Create QI Project" %}
                    </a>
                </div>
                {% endif %}
            </div>
        </section>
        {% endif %}

        <section class="bg-white rounded-2xl p-6 shadow-sm border border-slate-100">
            <h3 class="font-bold text-navy mb-4 text-sm flex items-center gap-2">
                <i data-lucide="tag" class="w-4 h-4"></i> {% trans "Type" %}
            </h3>
            <span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
                {% if feedback.feedback_type == 'compliment' %}bg-green-100 text-green-700
                {% elif feedback.feedback_type == 'suggestion' %}bg-cyan-100 text-cyan-700
                {% elif feedback.feedback_type == 'inquiry' %}bg-amber-100 text-amber-700
                {% else %}bg-slate-100 text-slate-600{% endif %}">
                {{ feedback.get_feedback_type_display }}
            </span>
            {% if feedback.is_public %}
            <span class="ml-2 bg-blue-100 text-blue-700 px-2 py-0.5 rounded text-[10px] font-bold">{% trans "PUBLIC" %}</span>
            {% endif %}
        </section>
    </div>
</main>

<script>
function switchTab(tabName) {
    document.querySelectorAll('.tab-panel').forEach(panel => panel.classList.add('hidden'));
    document.getElementById('panel-' + tabName).classList.remove('hidden');
    document.querySelectorAll('main nav button').forEach(tab => {
        tab.classList.remove('tab-active');
        tab.classList.add('tab-inactive');
    });
    document.getElementById('tab-' + tabName).classList.remove('tab-inactive');
    document.getElementById('tab-' + tabName).classList.add('tab-active');
    if (window.lucide) lucide.createIcons();
}

document.addEventListener('DOMContentLoaded', function() {
    if (typeof lucide !== 'undefined') lucide.createIcons();
});
</script>

{% include "components/send_to_modal.html" with users=assignable_users departments=departments %}
{% endblock %}