HH/docs/SETUP_COMPLETE.md

Development Environment Setup - Complete! ✅

Setup Summary

The development environment has been successfully created with the following components:

📊 Database Objects Created

Component	Count
Organizations	2
Hospitals	6
Departments	78
Roles	9
PX Sources	13
Survey Templates	22
Survey Questions	117
Journey Templates	15
Journey Stages	37
Observation Categories	15
Notification Templates	10
Standard Sources	4
Standard Categories	8

🏥 Hospitals Created

1. NUZHA-DEV - Al Hammadi Hospital - Nuzha (Development)

   • 8 departments (ED, OPD, IP, ICU, Pharmacy, Lab, Radiology, Admin)
   • 4 survey templates (Inpatient, OPD, EMS, Day Case)
   • Journey templates for all patient types
   • SLA configs, escalation rules, thresholds

2. OLAYA-DEV - Al Hammadi Hospital - Olaya (Development)

   • Same configuration as NUZHA-DEV

3. SUWAIDI-DEV - Al Hammadi Hospital - Suwaidi (Development)

   • Same configuration as NUZHA-DEV

📝 Survey Templates

4 Template Types per hospital:

1. Inpatient Post-Discharge Survey

   • 7 questions (nursing, doctor, cleanliness, food, information, NPS, comments)

2. OPD Patient Experience Survey

   • 6 questions (registration, waiting, consultation, pharmacy, NPS, comments)

3. EMS Emergency Services Survey

   • 6 questions (response time, paramedic, ED care, communication, NPS, comments)

4. Day Case Patient Survey

   • 6 questions (pre-procedure, procedure, post-procedure, discharge, NPS, comments)

🔄 Journey Templates

OPD Journey Stages (with HIS integration):

1. Registration (trigger: REGISTRATION)
2. Waiting (trigger: WAITING)
3. MD Consultation (trigger: Consultation)
4. MD Visit (trigger: Doctor Visited)
5. Clinical Assessment (trigger: Clinical Condtion)
6. Patient Assessment (trigger: ChiefComplaint)
7. Pharmacy (trigger: Prescribed Drugs)
8. Discharge (trigger: DISCHARGED)

Other Journey Types:

• Inpatient Journey
• EMS Journey
• Day Case Journey

🎭 Roles & Permissions

Role	Level	Description
PX Admin	100	Full system access
Hospital Admin	80	Hospital-level access
Department Manager	60	Department-level access
PX Coordinator	50	PX actions & complaints
Physician	40	View feedback
Nurse	30	View department feedback
Staff	20	Basic access
Viewer	10	Read-only
PX Source User	5	External sources

📬 PX Sources

Internal Sources:

• Patient
• Family Member
• Staff
• Survey

Government Sources:

• Ministry of Health (MOH)
• Council of Cooperative Health Insurance (CCHI)

⚙️ SLA Configurations

Source	SLA	1st Reminder	2nd Reminder	Escalation
MOH	24h	12h	18h	24h
CCHI	48h	24h	36h	48h
Internal	72h	24h	48h	72h

🔔 Escalation Rules

1. Default: Department Manager (immediate on overdue)
2. Critical: Hospital Admin (4h overdue)
3. Final: PX Admin (24h overdue)

👁️ Observation Categories

15 categories including:

• Patient Safety
• Clinical Quality
• Infection Control
• Medication Safety
• Equipment & Devices
• Facility & Environment
• Staff Behavior
• Communication
• Documentation
• Process & Workflow
• Security
• IT & Systems
• Housekeeping
• Food Services
• Other

📨 Notification Templates

10 templates for:

• Onboarding (Invitation, Reminder, Completion)
• Surveys (Invitation, Reminder)
• Complaints (Acknowledgment, Update)
• Actions (Assignment)
• SLA (Reminder, Breach)

✅ Standards Setup

Standard Sources:

• CBAHI (Saudi Central Board for Accreditation)
• JCI (Joint Commission International)
• ISO (International Organization for Standardization)
• SFDA (Saudi Food & Drug Authority)

Standard Categories:

• Patient Safety
• Quality Management
• Infection Control
• Medication Safety
• Environment of Care
• Leadership
• Information Management
• Facility Management

🔌 HIS Integration

API Configuration:

• URL: https://his.alhammadi.med.sa:54380/SSRCE/API/FetchPatientVisitTimeStamps
• Auth: Basic (username/password from .env)
• Schedule: Every 5 minutes (Celery Beat)

Event Mappings:

• Consultation → OPD_CONSULTATION
• Doctor Visited → OPD_DOCTOR_VISITED
• Clinical Condtion → CLINICAL_ASSESSMENT
• ChiefComplaint → PATIENT_ASSESSMENT
• Prescribed Drugs → PHARMACY
• DISCHARGED → PATIENT_DISCHARGED

🚀 Next Steps

1. Create Admin Users

python manage.py createsuperuser

2. Start Services

# Start Redis
redis-server

# Start Celery Worker
celery -A config worker -l info

# Start Celery Beat
celery -A config beat -l info

# Start Django Server
python manage.py runserver

3. Verify Setup

Visit http://localhost:8000 and login with your superuser account.

4. Load SHCT Taxonomy (Optional)

python manage.py load_shct_taxonomy

5. Import Staff Data (Optional)

python manage.py import_staff_csv path/to/staff.csv

📚 Documentation

See /docs/SETUP_GUIDE.md for complete documentation.

🔧 Useful Commands

# Preview changes
python manage.py setup_dev_environment --dry-run

# Setup specific hospital
python manage.py setup_dev_environment --hospital-code NUZHA-DEV

# Skip specific components
python manage.py setup_dev_environment --skip-surveys --skip-integration

# Reset and recreate (delete database first)
rm db.sqlite3
python manage.py migrate
python manage.py setup_dev_environment

✨ Features Ready to Use

1. ✅ Multi-hospital structure
2. ✅ Role-based access control
3. ✅ Survey system with 4 template types
4. ✅ HIS integration with 5-minute polling
5. ✅ Patient journey tracking
6. ✅ Complaint management with SLA
7. ✅ Observation system
8. ✅ Notification system
9. ✅ Standards compliance tracking
10. ✅ Escalation workflows

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Environment is ready for development! 🎉