HH/templates/complaints/government_ticket_form.html
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HTML

{% extends 'layouts/base.html' %}
{% load i18n static %}
{% block title %}{% if is_create %}{% trans "Create Government Ticket" %}{% else %}{% trans "Edit Government Ticket" %}{% endif %} - PX360{% endblock %}
{% block extra_css %}
<style>
.page-header-gradient {
background: linear-gradient(135deg, #005696 0%, #0069a8 50%, #007bbd 100%);
color: white;
padding: 1.5rem 2rem;
border-radius: 1rem;
margin-bottom: 1.5rem;
box-shadow: 0 10px 15px -3px rgba(0, 86, 150, 0.2);
}
.form-section {
background: white;
border-radius: 1rem;
border: 2px solid #e2e8f0;
box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1);
overflow: hidden;
}
.form-section-header {
padding: 1rem 1.5rem;
border-bottom: 2px solid #e2e8f0;
background: linear-gradient(to right, #f8fafc, #f1f5f9);
display: flex;
align-items: center;
gap: 0.75rem;
}
.form-label {
display: block;
font-size: 0.875rem;
font-weight: 600;
color: #374151;
margin-bottom: 0.5rem;
}
.form-control, .form-select {
width: 100%;
padding: 0.75rem 1rem;
border: 2px solid #e2e8f0;
border-radius: 0.75rem;
font-size: 0.875rem;
transition: all 0.2s ease;
}
.form-control:focus, .form-select:focus {
outline: none;
border-color: #005696;
box-shadow: 0 0 0 3px rgba(0, 86, 150, 0.1);
}
.hh-btn-primary {
display: inline-flex;
align-items: center;
gap: 0.5rem;
padding: 0.75rem 1.5rem;
background: #005696;
color: white;
border-radius: 0.75rem;
font-weight: 600;
transition: all 0.2s ease;
border: none;
cursor: pointer;
}
.hh-btn-primary:hover {
background: #007bbd;
}
.hh-btn-secondary {
display: inline-flex;
align-items: center;
gap: 0.5rem;
padding: 0.75rem 1.5rem;
background: white;
color: #64748b;
border: 2px solid #e2e8f0;
border-radius: 0.75rem;
font-weight: 600;
transition: all 0.2s ease;
}
.hh-btn-secondary:hover {
background: #f1f5f9;
border-color: #005696;
}
</style>
{% endblock %}
{% block content %}
<div class="px-6 py-4">
<!-- Page Header -->
<div class="page-header-gradient">
<div class="flex justify-between items-center">
<div>
<h1 class="text-2xl font-bold">{% if is_create %}{% trans "Create Government Ticket" %}{% else %}{% trans "Edit Government Ticket" %}{% endif %}</h1>
<p class="text-blue-100 text-sm">{% if is_create %}{% trans "Create a new ticket from a government source" %}{% else %}{% trans "Update ticket information" %}{% endif %}</p>
</div>
<div class="flex gap-2">
<a href="{% url 'complaints:government_ticket_list' %}" class="hh-btn hh-btn-secondary">
<i data-lucide="arrow-left" class="w-4 h-4"></i>{% trans "Back to List" %}
</a>
</div>
</div>
</div>
<form method="post" class="space-y-6">
{% csrf_token %}
{% if form.non_field_errors %}
<div class="bg-red-50 border-2 border-red-200 rounded-xl p-4">
<div class="flex items-center gap-2 text-red-700 font-semibold mb-2">
<i data-lucide="alert-circle" class="w-5 h-5"></i>
{% trans "Please correct the errors below" %}
</div>
<ul class="text-sm text-red-600 list-disc list-inside">
{% for error in form.non_field_errors %}
<li>{{ error }}</li>
{% endfor %}
</ul>
</div>
{% endif %}
{% if form.errors and not form.non_field_errors %}
<div class="bg-red-50 border-2 border-red-200 rounded-xl p-4">
<div class="flex items-center gap-2 text-red-700 font-semibold">
<i data-lucide="alert-circle" class="w-5 h-5"></i>
{% trans "Please correct the highlighted fields below" %}
</div>
</div>
{% endif %}
<div class="grid grid-cols-1 lg:grid-cols-2 gap-6">
<!-- Source & Ticket Info -->
<div class="form-section">
<div class="form-section-header">
<i data-lucide="building-2" class="w-5 h-5 text-navy"></i>
<h5 class="text-lg font-semibold text-gray-800">{% trans "Source & Ticket Info" %}</h5>
</div>
<div class="p-6 space-y-4">
<div>
<label class="form-label">{{ form.source.label }} <span class="text-red-500">*</span></label>
{{ form.source }}
{% if form.source.errors %}
<p class="mt-1 text-sm text-red-600">{{ form.source.errors }}</p>
{% endif %}
</div>
<div>
<label class="form-label">{{ form.ticket_number.label }} <span class="text-red-500">*</span></label>
{{ form.ticket_number }}
{% if form.ticket_number.errors %}
<p class="mt-1 text-sm text-red-600">{{ form.ticket_number.errors }}</p>
{% endif %}
</div>
<div>
<label class="form-label">{{ form.status.label }}</label>
{{ form.status }}
{% if form.status.errors %}
<p class="mt-1 text-sm text-red-600">{{ form.status.errors }}</p>
{% endif %}
</div>
<div>
<label class="form-label">{{ form.received_date.label }} <span class="text-red-500">*</span></label>
{{ form.received_date }}
{% if form.received_date.errors %}
<p class="mt-1 text-sm text-red-600">{{ form.received_date.errors }}</p>
{% endif %}
</div>
</div>
</div>
<!-- Complainant Info -->
<div class="form-section">
<div class="form-section-header">
<i data-lucide="user" class="w-5 h-5 text-navy"></i>
<h5 class="text-lg font-semibold text-gray-800">{% trans "Complainant Information" %}</h5>
</div>
<div class="p-6 space-y-4">
<div>
<label class="form-label">{{ form.complainant_name.label }} <span class="text-red-500">*</span></label>
{{ form.complainant_name }}
{% if form.complainant_name.errors %}
<p class="mt-1 text-sm text-red-600">{{ form.complainant_name.errors }}</p>
{% endif %}
</div>
<div>
<label class="form-label">{{ form.national_id.label }}</label>
{{ form.national_id }}
</div>
<div>
<label class="form-label">{{ form.contact_number.label }}</label>
{{ form.contact_number }}
</div>
</div>
</div>
<!-- Location & Section -->
<div class="form-section">
<div class="form-section-header">
<i data-lucide="map-pin" class="w-5 h-5 text-navy"></i>
<h5 class="text-lg font-semibold text-gray-800">{% trans "Location & Section" %}</h5>
</div>
<div class="p-6 space-y-4">
<div>
<label for="id_location" class="form-label">{% trans "Location" %}</label>
<select class="form-control" id="id_location" name="location">
<option value="">{% trans "Select Location" %}</option>
</select>
</div>
<div id="main_section_container" style="display: none;">
<label for="id_main_section" class="form-label">{% trans "Main Section" %}</label>
<select class="form-control" id="id_main_section" name="main_section">
<option value="">{% trans "Select Main Section" %}</option>
</select>
</div>
<div id="subsection_container" style="display: none;">
<label for="id_subsection" class="form-label">{% trans "Subsection" %}</label>
<select class="form-control" id="id_subsection" name="subsection">
<option value="">{% trans "Select Subsection" %}</option>
</select>
</div>
</div>
</div>
<!-- Assignment -->
<div class="form-section">
<div class="form-section-header">
<i data-lucide="user-check" class="w-5 h-5 text-navy"></i>
<h5 class="text-lg font-semibold text-gray-800">{% trans "Assignment" %}</h5>
</div>
<div class="p-6 space-y-4">
<div>
<label class="form-label">{{ form.assigned_to.label }}</label>
{{ form.assigned_to }}
</div>
</div>
</div>
</div>
<!-- Content -->
<div class="form-section">
<div class="form-section-header">
<i data-lucide="file-text" class="w-5 h-5 text-navy"></i>
<h5 class="text-lg font-semibold text-gray-800">{% trans "Ticket Content" %}</h5>
</div>
<div class="p-6 space-y-4">
<div>
<label class="form-label">{{ form.classification.label }}</label>
{{ form.classification }}
{% if form.classification.errors %}
<p class="mt-1 text-sm text-red-600">{{ form.classification.errors }}</p>
{% endif %}
</div>
<div>
<label class="form-label">{{ form.content.label }} <span class="text-red-500">*</span></label>
{{ form.content }}
{% if form.content.errors %}
<p class="mt-1 text-sm text-red-600">{{ form.content.errors }}</p>
{% endif %}
</div>
</div>
</div>
<!-- Actions -->
<div class="flex gap-3 pt-4">
<button type="submit" class="hh-btn hh-btn-primary">
<i data-lucide="save" class="w-4 h-4"></i>
{% if is_create %}{% trans "Create Ticket" %}{% else %}{% trans "Update Ticket" %}{% endif %}
</button>
<a href="{% url 'complaints:government_ticket_list' %}" class="hh-btn hh-btn-secondary">
<i data-lucide="x" class="w-4 h-4"></i>{% trans "Cancel" %}
</a>
</div>
</form>
</div>
<script>
document.addEventListener('DOMContentLoaded', function() {
// Style form inputs (except the cascading selects which are manual)
const inputs = document.querySelectorAll('input, textarea');
inputs.forEach(input => {
if (!input.classList.contains('form-control')) {
input.classList.add('form-control');
}
});
document.querySelectorAll('select:not(#id_location):not(#id_main_section):not(#id_subsection)').forEach(sel => {
if (!sel.classList.contains('form-select') && !sel.classList.contains('form-control')) {
sel.classList.add('form-control');
}
});
// Load locations on page load
loadLocations();
// Pre-select existing values on edit
{% if form.instance and form.instance.pk %}
const existingLocation = '{{ form.instance.location_id|default:"" }}';
const existingMainSection = '{{ form.instance.main_section_id|default:"" }}';
const existingSubsection = '{{ form.instance.subsection_id|default:"" }}';
{% endif %}
// Location change -> load main sections
document.getElementById('id_location').addEventListener('change', function() {
loadMainSections(this.value);
});
// Main section change -> load subsections
document.getElementById('id_main_section').addEventListener('change', function() {
loadSubsections(document.getElementById('id_location').value, this.value);
});
function loadLocations() {
const locationSelect = document.getElementById('id_location');
locationSelect.classList.add('select-loading');
fetch('/organizations/dropdowns/locations/')
.then(r => {
if (!r.ok) throw new Error('HTTP ' + r.status);
return r.json();
})
.then(data => {
locationSelect.innerHTML = '<option value="">{% trans "Select Location" %}</option>';
if (Array.isArray(data) && data.length > 0) {
data.forEach(loc => {
const opt = document.createElement('option');
opt.value = loc.id;
opt.textContent = loc.name;
locationSelect.appendChild(opt);
});
}
{% if form.instance and form.instance.pk %}
if (existingLocation) {
locationSelect.value = existingLocation;
loadMainSections(existingLocation);
}
{% endif %}
})
.catch(err => {
console.error('Failed to load locations:', err);
locationSelect.innerHTML = '<option value="">{% trans "Error loading locations" %}</option>';
})
.finally(() => locationSelect.classList.remove('select-loading'));
}
function loadMainSections(locationId) {
const mainSectionSelect = document.getElementById('id_main_section');
const mainSectionContainer = document.getElementById('main_section_container');
const subsectionContainer = document.getElementById('subsection_container');
mainSectionSelect.innerHTML = '<option value="">{% trans "Select Main Section" %}</option>';
document.getElementById('id_subsection').innerHTML = '<option value="">{% trans "Select Subsection" %}</option>';
if (!locationId) {
mainSectionContainer.style.display = 'none';
subsectionContainer.style.display = 'none';
return;
}
mainSectionSelect.classList.add('select-loading');
fetch('{% url "organizations:ajax_main_sections" %}?location_id=' + locationId)
.then(r => r.json())
.then(data => {
const sections = data.sections || [];
sections.forEach(section => {
const opt = document.createElement('option');
opt.value = section.id;
opt.textContent = section.name;
mainSectionSelect.appendChild(opt);
});
mainSectionContainer.style.display = sections.length ? 'block' : 'none';
if (sections.length === 0) {
subsectionContainer.style.display = 'none';
}
{% if form.instance and form.instance.pk %}
if (existingMainSection) {
mainSectionSelect.value = existingMainSection;
loadSubsections(existingLocation, existingMainSection);
}
{% endif %}
})
.catch(err => console.error('Failed to load main sections:', err))
.finally(() => mainSectionSelect.classList.remove('select-loading'));
}
function loadSubsections(locationId, mainSectionId) {
const subsectionSelect = document.getElementById('id_subsection');
const subsectionContainer = document.getElementById('subsection_container');
subsectionSelect.innerHTML = '<option value="">{% trans "Select Subsection" %}</option>';
if (!locationId || !mainSectionId) {
subsectionContainer.style.display = 'none';
return;
}
subsectionSelect.classList.add('select-loading');
fetch('{% url "organizations:ajax_subsections" %}?location_id=' + locationId + '&main_section_id=' + mainSectionId)
.then(r => r.json())
.then(data => {
const subsections = data.subsections || [];
subsections.forEach(sub => {
const opt = document.createElement('option');
opt.value = sub.internal_id || sub.id;
opt.textContent = sub.name;
subsectionSelect.appendChild(opt);
});
subsectionContainer.style.display = subsections.length ? 'block' : 'none';
{% if form.instance and form.instance.pk %}
if (existingSubsection) {
subsectionSelect.value = existingSubsection;
}
{% endif %}
})
.catch(err => console.error('Failed to load subsections:', err))
.finally(() => subsectionSelect.classList.remove('select-loading'));
}
});
</script>
{% endblock %}