The department-side Resolve button is disabled (greyed out) until the
department records a patient contact outcome — the contact_status gate
in inquiry_change_status enforces this. Previously only a hover tooltip
explained why; now an inline amber hint appears next to the actions bar
so the reason is immediately visible.
- department_record_complaint: broaden permission to include any involved
department (mirrors the OR-filter used to surface complaints in the list)
- send_to_modal: simplify — sends directly to champion+manager, drop the
contact-person picker (loadDepartmentContacts is now a no-op stub)
- department_inquiry_detail: confirm dialogs on Resolve/Close; fold No-Response
into the contact_status dropdown
- department_detail: JS string-escaping fixes
