ismail
7369d08012
All checks were successful
Build and Push Docker Image / build (push) Successful in 4m14s
Reference numbers (unified scheme PREFIX-YYYYMM-HOSP-NNNN, e.g. CMP-202606-HHN-0001): - new ReferenceSequence model + generate_reference() helper (apps/core) - Complaint/Inquiry/Observation/Appreciation/Suggestion emit unified refs via save() - prefix-based auto-routing in public track API (CMP/INQ/OBS trackable; APR/SGT internal-only) - removed legacy CMP-/INQ- generators in ui_views, integrations, px_sources - migrations: core.0003_referencesequence, appreciation.0006, feedback.0008, observations.0012 - unit tests (format, sanitization, monthly reset, 40-thread concurrency) QA audit: - isolated E2E hospital sandbox mirroring HH-N + 10 role users (create_e2e_isolated_env) - feedback-modules-audit.spec.ts + audit helper (headed, run-to-completion) - reports/feedback-modules-qa-report.md Also bundles accumulated in-progress work across complaints, observations, organizations, templates, and other modules.
140 lines
7.8 KiB
HTML
140 lines
7.8 KiB
HTML
{% extends "layouts/base.html" %}
|
|
{% load i18n %}
|
|
|
|
{% block title %}{{ inquiry.reference_number }} - {{ department.get_localized_name }} - PX360{% endblock %}
|
|
|
|
{% block content %}
|
|
<div class="p-6 max-w-5xl mx-auto">
|
|
<div class="flex items-center gap-2 text-sm text-slate-500 mb-4">
|
|
<a href="{% url 'organizations:department_list' %}" class="hover:text-navy transition">{% trans "Departments" %}</a>
|
|
<i data-lucide="chevron-right" class="w-4 h-4"></i>
|
|
<a href="{% url 'organizations:department_detail' department.pk %}" class="hover:text-navy transition">{{ department.get_localized_name }}</a>
|
|
<i data-lucide="chevron-right" class="w-4 h-4"></i>
|
|
<a href="{% url 'organizations:department_inquiries_list' department.pk %}" class="hover:text-navy transition">{% trans "Inquiries" %}</a>
|
|
<i data-lucide="chevron-right" class="w-4 h-4"></i>
|
|
<span class="text-navy font-semibold">{{ inquiry.reference_number }}</span>
|
|
</div>
|
|
|
|
<div class="flex items-center justify-between mb-2">
|
|
<div class="flex items-center gap-3">
|
|
<div class="w-10 h-10 bg-amber-50 rounded-xl flex items-center justify-center">
|
|
<i data-lucide="help-circle" class="w-5 h-5 text-amber-600"></i>
|
|
</div>
|
|
<div>
|
|
<div class="flex items-center gap-2">
|
|
<h1 class="text-xl font-bold text-navy">{{ inquiry.reference_number }}</h1>
|
|
<span class="px-2.5 py-0.5 rounded-full text-[10px] font-bold uppercase
|
|
{% if inquiry.status == 'open' %}bg-blue-50 text-blue-700
|
|
{% elif inquiry.status == 'in_progress' %}bg-amber-50 text-amber-700
|
|
{% elif inquiry.status == 'resolved' %}bg-green-50 text-green-700
|
|
{% elif inquiry.status == 'closed' %}bg-slate-100 text-slate-600
|
|
{% else %}bg-slate-50 text-slate-500{% endif %}">
|
|
{{ inquiry.get_status_display }}
|
|
</span>
|
|
</div>
|
|
<p class="text-sm text-slate-500">{% trans "Inquiry" %}</p>
|
|
</div>
|
|
</div>
|
|
<div class="flex items-center gap-3">
|
|
{% if can_respond and inquiry.status == 'open' or can_respond and inquiry.status == 'in_progress' %}
|
|
<button onclick="openDeptResponseModal('inquiry', '{{ inquiry.pk }}', '{% url 'inquiries:inquiry_department_response' pk=inquiry.pk %}', '{{ inquiry.reference_number }}', '{{ inquiry.subject|escapejs }}', '{{ inquiry.department_response_en|default:'' }}', '{{ inquiry.department_response_ar|default:'' }}')"
|
|
class="px-4 py-2 bg-navy text-white rounded-xl text-sm font-semibold hover:bg-blue transition flex items-center gap-2">
|
|
<i data-lucide="message-square" class="w-4 h-4"></i> {% trans "Respond" %}
|
|
</button>
|
|
{% endif %}
|
|
<a href="{% url 'organizations:department_inquiries_list' department.pk %}" class="text-sm text-slate hover:text-navy transition flex items-center gap-1">
|
|
<i data-lucide="arrow-left" class="w-4 h-4"></i> {% trans "Back to inquiries" %}
|
|
</a>
|
|
</div>
|
|
</div>
|
|
|
|
{% if inquiry.subject %}
|
|
<h2 class="text-lg font-semibold text-navy mt-4 mb-6">{{ inquiry.subject }}</h2>
|
|
{% endif %}
|
|
|
|
<div class="space-y-6 mt-6">
|
|
<div class="bg-white rounded-2xl border border-slate-200 p-6">
|
|
<h3 class="text-sm font-bold text-navy mb-3 flex items-center gap-2">
|
|
<i data-lucide="message-circle" class="w-4 h-4"></i> {% trans "Message" %}
|
|
</h3>
|
|
<p class="text-sm text-slate-700 whitespace-pre-wrap leading-relaxed">{{ inquiry.message|default:"—" }}</p>
|
|
</div>
|
|
|
|
<div class="bg-white rounded-2xl border border-slate-200 p-6">
|
|
<h3 class="text-sm font-bold text-navy mb-4 flex items-center gap-2">
|
|
<i data-lucide="info" class="w-4 h-4"></i> {% trans "Details" %}
|
|
</h3>
|
|
<div class="grid grid-cols-2 md:grid-cols-3 gap-4">
|
|
<div>
|
|
<p class="text-[10px] text-slate-400 uppercase font-bold mb-0.5">{% trans "Department" %}</p>
|
|
<p class="text-sm font-medium text-navy">{{ inquiry.department.get_localized_name|default:"—" }}</p>
|
|
</div>
|
|
{% if inquiry.outgoing_department %}
|
|
<div>
|
|
<p class="text-[10px] text-slate-400 uppercase font-bold mb-0.5">{% trans "Outgoing Department" %}</p>
|
|
<p class="text-sm font-medium text-navy">{{ inquiry.outgoing_department.get_localized_name }}</p>
|
|
</div>
|
|
{% endif %}
|
|
<div>
|
|
<p class="text-[10px] text-slate-400 uppercase font-bold mb-0.5">{% trans "Assigned To" %}</p>
|
|
<p class="text-sm font-medium text-navy">{{ inquiry.assigned_to.get_full_name|default:"—" }}</p>
|
|
</div>
|
|
<div>
|
|
<p class="text-[10px] text-slate-400 uppercase font-bold mb-0.5">{% trans "Contact" %}</p>
|
|
<p class="text-sm font-medium text-navy">{{ inquiry.contact_name|default:"—" }}</p>
|
|
</div>
|
|
{% if inquiry.contact_phone %}
|
|
<div>
|
|
<p class="text-[10px] text-slate-400 uppercase font-bold mb-0.5">{% trans "Phone" %}</p>
|
|
<p class="text-sm font-medium text-navy">{{ inquiry.contact_phone }}</p>
|
|
</div>
|
|
{% endif %}
|
|
{% if inquiry.contact_email %}
|
|
<div>
|
|
<p class="text-[10px] text-slate-400 uppercase font-bold mb-0.5">{% trans "Email" %}</p>
|
|
<p class="text-sm font-medium text-navy">{{ inquiry.contact_email }}</p>
|
|
</div>
|
|
{% endif %}
|
|
{% if inquiry.category %}
|
|
<div>
|
|
<p class="text-[10px] text-slate-400 uppercase font-bold mb-0.5">{% trans "Category" %}</p>
|
|
<p class="text-sm font-medium text-navy">{{ inquiry.get_category_display }}</p>
|
|
</div>
|
|
{% endif %}
|
|
{% if location_str %}
|
|
<div>
|
|
<p class="text-[10px] text-slate-400 uppercase font-bold mb-0.5">{% trans "Location" %}</p>
|
|
<p class="text-sm font-medium text-navy">{{ location_str }}</p>
|
|
</div>
|
|
{% endif %}
|
|
<div>
|
|
<p class="text-[10px] text-slate-400 uppercase font-bold mb-0.5">{% trans "Created" %}</p>
|
|
<p class="text-sm font-medium text-navy">{{ inquiry.created_at|date:"Y-m-d H:i" }}</p>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
{% if inquiry.department_response_en or inquiry.department_response_ar %}
|
|
<div class="bg-green-50 rounded-2xl border border-green-100 p-6">
|
|
<h3 class="text-sm font-bold text-green-700 mb-3 flex items-center gap-2">
|
|
<i data-lucide="check-circle" class="w-4 h-4"></i> {% trans "Department Response" %}
|
|
{% if inquiry.department_responded_at %}
|
|
<span class="text-[10px] text-green-600 font-normal ml-2">{{ inquiry.department_responded_at|date:"Y-m-d H:i" }}</span>
|
|
{% endif %}
|
|
</h3>
|
|
{% if inquiry.department_response_en %}
|
|
<p class="text-sm text-slate-700 whitespace-pre-wrap mb-2">{{ inquiry.department_response_en }}</p>
|
|
{% endif %}
|
|
{% if inquiry.department_response_ar %}
|
|
<p class="text-sm text-slate-700 whitespace-pre-wrap" dir="rtl">{{ inquiry.department_response_ar }}</p>
|
|
{% endif %}
|
|
</div>
|
|
{% endif %}
|
|
|
|
{% include "partials/notes_panel.html" %}
|
|
</div>
|
|
</div>
|
|
|
|
{% include "components/department_response_modal.html" %}
|
|
{% endblock %}
|