more update

apps/complaints/migrations/0036_alter_complaint_relation_to_patient.py

@@ -0,0 +1,18 @@
+# Generated by Django 6.0.1 on 2026-07-05 14:06
+
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ('complaints', '0035_involved_department_routing_rejection'),
+    ]
+
+    operations = [
+        migrations.AlterField(
+            model_name='complaint',
+            name='relation_to_patient',
+            field=models.CharField(blank=True, choices=[('patient', 'Patient'), ('relative', 'Relative'), ('friend', 'Friend'), ('other', 'Other')], help_text="Complainant's relationship to the patient", max_length=20, verbose_name='Complinant'),
+        ),
+    ]

apps/complaints/models.py

@@ -226,7 +226,7 @@ class Complaint(UUIDModel, TimeStampedModel, SoftDeleteModel):
             ("other", _("Other")),
         ],
         blank=True,
-        verbose_name=_("Relation to Patient"),
+        verbose_name=_("Complinant"),
         help_text="Complainant's relationship to the patient",
     )
 

apps/organizations/migrations/0016_patient_verbose_names.py

@@ -0,0 +1,80 @@
+# Generated by Django 6.0.1 on 2026-07-05 13:33
+
+import apps.core.encryption
+import django.db.models.deletion
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ('organizations', '0015_hospital_branding'),
+    ]
+
+    operations = [
+        migrations.AlterField(
+            model_name='patient',
+            name='address',
+            field=models.TextField(blank=True, verbose_name='Address'),
+        ),
+        migrations.AlterField(
+            model_name='patient',
+            name='city',
+            field=models.CharField(blank=True, max_length=100, verbose_name='City'),
+        ),
+        migrations.AlterField(
+            model_name='patient',
+            name='date_of_birth',
+            field=models.DateField(blank=True, null=True, verbose_name='Date of Birth'),
+        ),
+        migrations.AlterField(
+            model_name='patient',
+            name='email',
+            field=models.EmailField(blank=True, max_length=254, verbose_name='Email'),
+        ),
+        migrations.AlterField(
+            model_name='patient',
+            name='first_name',
+            field=models.CharField(max_length=100, verbose_name='First Name'),
+        ),
+        migrations.AlterField(
+            model_name='patient',
+            name='first_name_ar',
+            field=models.CharField(blank=True, max_length=100, verbose_name='First Name (Arabic)'),
+        ),
+        migrations.AlterField(
+            model_name='patient',
+            name='gender',
+            field=models.CharField(blank=True, choices=[('male', 'Male'), ('female', 'Female'), ('other', 'Other')], max_length=10, verbose_name='Gender'),
+        ),
+        migrations.AlterField(
+            model_name='patient',
+            name='last_name',
+            field=models.CharField(max_length=100, verbose_name='Last Name'),
+        ),
+        migrations.AlterField(
+            model_name='patient',
+            name='last_name_ar',
+            field=models.CharField(blank=True, max_length=100, verbose_name='Last Name (Arabic)'),
+        ),
+        migrations.AlterField(
+            model_name='patient',
+            name='national_id',
+            field=apps.core.encryption.EncryptedCharField(blank=True, default='', max_length=256, verbose_name='National ID'),
+        ),
+        migrations.AlterField(
+            model_name='patient',
+            name='phone',
+            field=models.CharField(blank=True, max_length=20, verbose_name='Phone'),
+        ),
+        migrations.AlterField(
+            model_name='patient',
+            name='primary_hospital',
+            field=models.ForeignKey(blank=True, null=True, on_delete=django.db.models.deletion.SET_NULL, related_name='patients', to='organizations.hospital', verbose_name='Primary Hospital'),
+        ),
+        migrations.AlterField(
+            model_name='patient',
+            name='status',
+            field=models.CharField(choices=[('active', 'Active'), ('inactive', 'Inactive'), ('pending', 'Pending'), ('completed', 'Completed'), ('cancelled', 'Cancelled')], db_index=True, default='active', max_length=20, verbose_name='Status'),
+        ),
+    ]

apps/organizations/models.py

@@ -559,35 +559,37 @@ class Patient(UUIDModel, TimeStampedModel):
     """Patient model"""
 
     # Basic information
-    mrn = models.CharField(max_length=50, unique=True, verbose_name="Medical Record Number")
-    national_id = EncryptedCharField(max_length=256, blank=True, default="")
+    mrn = models.CharField(max_length=50, unique=True, verbose_name=_("Medical Record Number"))
+    national_id = EncryptedCharField(max_length=256, blank=True, default="", verbose_name=_("National ID"))
     national_id_hash = models.CharField(max_length=64, blank=True, db_index=True, default="")
 
-    first_name = models.CharField(max_length=100)
-    last_name = models.CharField(max_length=100)
-    first_name_ar = models.CharField(max_length=100, blank=True)
-    last_name_ar = models.CharField(max_length=100, blank=True)
+    first_name = models.CharField(max_length=100, verbose_name=_("First Name"))
+    last_name = models.CharField(max_length=100, verbose_name=_("Last Name"))
+    first_name_ar = models.CharField(max_length=100, blank=True, verbose_name=_("First Name (Arabic)"))
+    last_name_ar = models.CharField(max_length=100, blank=True, verbose_name=_("Last Name (Arabic)"))
 
     # Demographics
-    date_of_birth = models.DateField(null=True, blank=True)
+    date_of_birth = models.DateField(null=True, blank=True, verbose_name=_("Date of Birth"))
     gender = models.CharField(
-        max_length=10, choices=[("male", _("Male")), ("female", _("Female")), ("other", _("Other"))], blank=True
+        max_length=10, choices=[("male", _("Male")), ("female", _("Female")), ("other", _("Other"))], blank=True,
+        verbose_name=_("Gender"),
     )
     nationality = models.CharField(max_length=100, blank=True, db_index=True)
 
     # Contact
-    phone = models.CharField(max_length=20, blank=True)
-    email = models.EmailField(blank=True)
-    address = models.TextField(blank=True)
-    city = models.CharField(max_length=100, blank=True)
+    phone = models.CharField(max_length=20, blank=True, verbose_name=_("Phone"))
+    email = models.EmailField(blank=True, verbose_name=_("Email"))
+    address = models.TextField(blank=True, verbose_name=_("Address"))
+    city = models.CharField(max_length=100, blank=True, verbose_name=_("City"))
 
     # Primary hospital
     primary_hospital = models.ForeignKey(
-        Hospital, on_delete=models.SET_NULL, null=True, blank=True, related_name="patients"
+        Hospital, on_delete=models.SET_NULL, null=True, blank=True, related_name="patients",
+        verbose_name=_("Primary Hospital"),
     )
 
     # Status
-    status = models.CharField(max_length=20, choices=StatusChoices.choices, default=StatusChoices.ACTIVE, db_index=True)
+    status = models.CharField(max_length=20, choices=StatusChoices.choices, default=StatusChoices.ACTIVE, db_index=True, verbose_name=_("Status"))
 
     class Meta:
         ordering = ["last_name", "first_name"]

apps/organizations/serializers.py

@@ -91,6 +91,7 @@ class DepartmentSerializer(serializers.ModelSerializer):
     hospital_name = serializers.CharField(source="hospital.name", read_only=True)
     parent_name = serializers.CharField(source="parent.name", read_only=True)
     manager_name = serializers.SerializerMethodField()
+    display_name = serializers.SerializerMethodField()
 
     class Meta:
         model = Department
@@ -101,6 +102,7 @@ class DepartmentSerializer(serializers.ModelSerializer):
             "name",
             "name_en",
             "name_ar",
+            "display_name",
             "code",
             "category",
             "parent",
@@ -124,6 +126,10 @@ class DepartmentSerializer(serializers.ModelSerializer):
             return obj.manager.get_full_name()
         return None
 
+    def get_display_name(self, obj):
+        """Localized name respecting the active language (set by LocaleMiddleware)."""
+        return obj.get_localized_name()
+
 
 class StaffSerializer(serializers.ModelSerializer):
     """Staff serializer"""

apps/organizations/ui_views.py

@@ -2165,6 +2165,36 @@ def department_detail(request, pk):
             "existing_ar": inq.department_response_ar or "",
         })
 
+    # Merge routed complaints into pending_actions (unified table)
+    _existing_complaint_ids = {
+        str(a.get("complaint_id")) for a in pending_actions if a.get("complaint_id")
+    }
+    pending_routing_involvements = list(
+        ComplaintInvolvedDepartment.objects.filter(
+            department=department,
+            sent=True,
+            response_submitted=False,
+            routing_status="sent",
+        ).select_related("complaint", "complaint__department", "department").order_by("-sent_at")[:10]
+    )
+    for inv in pending_routing_involvements:
+        if str(inv.complaint_id) not in _existing_complaint_ids:
+            pending_actions.append({
+                "type": "complaint_department_response",
+                "type_label": _("Complaint Response"),
+                "reference": inv.complaint.reference_number or str(inv.complaint.id),
+                "subject": inv.complaint.title or _("No title"),
+                "complaint_id": str(inv.complaint_id),
+                "item_id": str(inv.id),
+                "routing_inv_id": str(inv.id),
+                "sla_due_at": None,
+                "is_overdue": False,
+                "url": "#",
+                "explanation_url": "#",
+                "badge_color": "blue",
+            })
+            _existing_complaint_ids.add(str(inv.complaint_id))
+
     # Standards for this department (global + department-specific)
     from apps.standards.models import Standard, StandardCompliance
     from django.db.models import Count
@@ -2248,12 +2278,7 @@ def department_detail(request, pk):
             status__in=["open", "in_progress"],
             involved_departments__department=department,
         ).distinct().select_related("department", "assigned_to")[:5],
-        "pending_routing_involvements": ComplaintInvolvedDepartment.objects.filter(
-            department=department,
-            sent=True,
-            response_submitted=False,
-            routing_status="sent",
-        ).select_related("complaint", "complaint__department", "department").order_by("-sent_at")[:10],
+        "pending_routing_involvements": pending_routing_involvements,
         "hospital_departments": (
             Department.objects.filter(hospital=department.hospital, status="active")
             .filter(Q(champion__isnull=False) | Q(manager__isnull=False))

apps/projects/forms.py

@@ -398,6 +398,8 @@ class ConvertToProjectForm(forms.Form):
         self.action = kwargs.pop("action", None)
         super().__init__(*args, **kwargs)
 
+        from apps.organizations.models import Staff
+
         if self.user and self.user.hospital:
             # Filter templates by hospital (or global)
             from django.db.models import Q
@@ -408,7 +410,6 @@ class ConvertToProjectForm(forms.Form):
             ).order_by("name")
 
             # Filter project lead by hospital
-            from apps.organizations.models import Staff
             self.fields["project_lead"].queryset = Staff.objects.filter(
                 hospital=self.user.hospital, status="active"
             ).order_by("first_name", "last_name")

apps/reports/migrations/0002_alter_generatedreport_data_source_and_more.py

@@ -0,0 +1,28 @@
+# Generated by Django 6.0.1 on 2026-07-05 14:06
+
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ('reports', '0001_initial'),
+    ]
+
+    operations = [
+        migrations.AlterField(
+            model_name='generatedreport',
+            name='data_source',
+            field=models.CharField(choices=[('complaints', 'Complaints'), ('inquiries', 'Inquiries'), ('observations', 'Observations'), ('px_actions', 'PX Actions'), ('surveys', 'Surveys'), ('physicians', 'Physician Ratings'), ('staff', 'Staff'), ('department', 'Departments'), ('suggestion', 'Suggestions'), ('appreciation', 'Appreciations'), ('patient', 'Patients')], max_length=50),
+        ),
+        migrations.AlterField(
+            model_name='reporttemplate',
+            name='data_source',
+            field=models.CharField(choices=[('complaints', 'Complaints'), ('inquiries', 'Inquiries'), ('observations', 'Observations'), ('px_actions', 'PX Actions'), ('surveys', 'Surveys'), ('physicians', 'Physician Ratings'), ('staff', 'Staff'), ('department', 'Departments'), ('suggestion', 'Suggestions'), ('appreciation', 'Appreciations'), ('patient', 'Patients')], default='complaints', max_length=50),
+        ),
+        migrations.AlterField(
+            model_name='savedreport',
+            name='data_source',
+            field=models.CharField(choices=[('complaints', 'Complaints'), ('inquiries', 'Inquiries'), ('observations', 'Observations'), ('px_actions', 'PX Actions'), ('surveys', 'Surveys'), ('physicians', 'Physician Ratings'), ('staff', 'Staff'), ('department', 'Departments'), ('suggestion', 'Suggestions'), ('appreciation', 'Appreciations'), ('patient', 'Patients')], default='complaints', max_length=50),
+        ),
+    ]

templates/complaints/complaint_detail.html

@@ -290,7 +290,7 @@
             {% endif %}
             <div class="mt-3 flex items-center justify-end gap-2 {% if not dept_response_progress.pending %}ml-12{% endif %}">
                 <span class="text-xs text-amber-600">{% trans "Don't want to wait?" %}</span>
-                <button type="button" onclick="switchTab('resolution')"
+                <button type="button" onclick="switchTab('resolution', 'resolutionForm')"
                     class="px-4 py-2 bg-amber-600 text-white rounded-lg font-bold text-sm hover:bg-amber-700 transition">
                     {% trans "Proceed to Resolve" %}
                 </button>
@@ -313,7 +313,7 @@
                     </p>
                 </div>
             </div>
-            <button type="button" onclick="switchTab('resolution')" class="px-4 py-2 bg-green-600 text-white rounded-lg font-bold text-sm hover:bg-green-700 transition whitespace-nowrap shrink-0">{% trans "Generate Resolution" %}</button>
+            <button type="button" onclick="switchTab('resolution', 'resolutionForm')" class="px-4 py-2 bg-green-600 text-white rounded-lg font-bold text-sm hover:bg-green-700 transition whitespace-nowrap shrink-0">{% trans "Generate Resolution" %}</button>
         </div>
         {% endif %}
     {% elif workflow_steps.resolved %}
@@ -759,7 +759,7 @@
                 </section>
             </div>
 
-            {% if can_manage_actions and complaint.is_active_status %}
+            {% comment %} {% if can_manage_actions and complaint.is_active_status %}
             <div class="flex items-center gap-3">
                 <button type="button" onclick="openSendToDeptModal()"
                     class="flex-1 px-4 py-2.5 bg-navy text-white font-bold text-sm rounded-xl flex items-center justify-center gap-2 hover:bg-blue transition">
@@ -776,7 +776,7 @@
                     {% trans "PDF (Letterhead)" %}
                 </a>
             </div>
-            {% endif %}
+            {% endif %} {% endcomment %}
 
             {% include "complaints/partials/workflow_timeline.html" %}
         </div>

templates/complaints/complaint_detail_ds.html

@@ -237,7 +237,7 @@
                 <div class="w-9 h-9 rounded-full bg-green-100 flex items-center justify-center shrink-0"><i data-lucide="check-circle-2" class="w-4 h-4 text-green-600"></i></div>
                 <div><p class="text-sm font-bold text-navy">{% trans "Resolve this complaint" %}</p><p class="text-xs text-slate">{% trans "The department has responded. Review and close the complaint." %}</p></div>
             </div>
-            <button type="button" onclick="switchTab('resolution')" class="px-4 py-2 bg-green-600 text-white rounded-lg font-bold text-sm hover:bg-green-700 transition whitespace-nowrap shrink-0">{% trans "Generate Resolution" %}</button>
+            <button type="button" onclick="switchTab('resolution', 'resolutionForm')" class="px-4 py-2 bg-green-600 text-white rounded-lg font-bold text-sm hover:bg-green-700 transition whitespace-nowrap shrink-0">{% trans "Generate Resolution" %}</button>
         </div>
         {% endif %}
     {% elif workflow_steps.resolved %}

templates/complaints/complaint_form.html

@@ -823,7 +823,7 @@ document.addEventListener('DOMContentLoaded', function() {
                 (data || []).forEach(dept => {
                     const option = document.createElement('option');
                     option.value = dept.id;
-                    option.textContent = dept.name_en || dept.name;
+                    option.textContent = dept.display_name || dept.name_en || dept.name;
                     departmentSelect.appendChild(option);
                 });
             })
@@ -860,7 +860,7 @@ document.addEventListener('DOMContentLoaded', function() {
                         (data || []).forEach(sec => {
                             const opt = document.createElement('option');
                             opt.value = sec.id;
-                            opt.textContent = sec.name_en || sec.name;
+                            opt.textContent = sec.display_name || sec.name_en || sec.name;
                             sectionSelect.appendChild(opt);
                         });
                     })

templates/complaints/partials/resolution_panel.html

@@ -180,7 +180,7 @@
 
     {% if can_manage_actions and complaint.is_active_status %}
         {% if complaint.assigned_to == current_user or can_manage_actions %}
-    <form method="post" action="{% url 'complaints:complaint_change_status' pk=complaint.pk %}" id="resolutionForm">
+    <form method="post" action="{% url 'complaints:complaint_change_status' pk=complaint.pk %}" id="resolutionForm" class="scroll-mt-28">
         {% csrf_token %}
         <input type="hidden" name="status" value="resolved">
         

templates/organizations/department_detail.html

@@ -182,6 +182,7 @@
                             {% endif %}
                         </td>
                         <td class="px-4 py-2 text-center">
+                            <div class="flex items-center justify-center gap-1.5">
                             {% if action.type == 'complaint_department_response' %}
                             {% if action.explanation_url and action.explanation_url != '#' %}
                             <a href="{{ action.explanation_url }}"
@@ -197,6 +198,12 @@
                                 {% trans "Respond" %}
                             </button>
                             {% endif %}
+                            {% if action.routing_inv_id %}
+                            <button type="button" onclick="toggleRejectRouting('{{ action.routing_inv_id }}')"
+                               class="inline-flex items-center gap-1 px-2 py-1 border-2 border-red-200 text-red-600 rounded-lg text-xs font-semibold hover:border-red-400 hover:bg-red-50 transition">
+                                <i data-lucide="log-out" class="w-3 h-3"></i> {% trans "Wrong Dept" %}
+                            </button>
+                            {% endif %}
                             {% elif action.type == 'observation_response' %}
                             <button type="button"
                                     onclick="openDeptResponseModal('observation', '{{ action.item_id }}', '{{ action.url }}', '{{ action.reference }}', '{{ action.subject|escapejs }}', '{{ action.existing_en|escapejs }}', '{{ action.existing_ar|escapejs }}')"
@@ -218,6 +225,7 @@
                                 {% trans "Respond" %}
                             </a>
                             {% endif %}
+                            </div>
                         </td>
                     </tr>
                     {% endfor %}
@@ -232,6 +240,47 @@
     </div>
     {% endif %}
 
+    {% if can_respond and pending_routing_involvements %}
+    <!-- Reject routing forms (for "Wrong Dept" buttons in the Pending Actions table) -->
+    {% for inv in pending_routing_involvements %}
+    <form method="post" action="{% url 'complaints:involved_department_reject_routing' pk=inv.pk %}" id="reject-routing-{{ inv.pk }}" class="hidden mb-4 p-4 bg-white border-2 border-red-200 rounded-xl space-y-3">
+        {% csrf_token %}
+        <div class="flex items-center gap-2 mb-2">
+            <i data-lucide="log-out" class="w-4 h-4 text-red-500"></i>
+            <span class="font-bold text-navy text-sm">{{ inv.complaint.reference_number }} — {% trans "Reject Routing" %}</span>
+        </div>
+        <div>
+            <label class="block text-xs font-semibold text-navy mb-1">{% trans "Reason" %} <span class="text-red-500">*</span></label>
+            <textarea name="rejection_reason" rows="2" required
+                class="w-full px-3 py-2 border-2 border-slate-200 rounded-lg text-sm focus:outline-none focus:border-navy resize-none"
+                placeholder="{% trans 'Why does this not belong to your department?' %}"></textarea>
+        </div>
+        {% if hospital_departments %}
+        <div>
+            <label class="block text-xs font-semibold text-navy mb-1">{% trans "Suggest Correct Department (optional)" %}</label>
+            <select name="suggested_department_id" class="w-full px-3 py-2 border-2 border-slate-200 rounded-lg text-sm focus:outline-none focus:border-navy bg-white">
+                <option value="">{% trans "Select Department" %}</option>
+                {% for dept in hospital_departments %}
+                <option value="{{ dept.id }}">{{ dept.get_localized_name }}</option>
+                {% endfor %}
+            </select>
+        </div>
+        {% endif %}
+        <div class="flex gap-2">
+            <button type="button" onclick="toggleRejectRouting('{{ inv.pk }}')"
+                class="px-3 py-1.5 border-2 border-slate-200 text-slate-600 rounded-lg text-xs font-semibold hover:border-slate-400 transition">{% trans "Cancel" %}</button>
+            <button type="submit" class="px-3 py-1.5 bg-red-500 text-white rounded-lg text-xs font-semibold hover:bg-red-600 transition">{% trans "Reject Routing" %}</button>
+        </div>
+    </form>
+    {% endfor %}
+    <script>
+        function toggleRejectRouting(pk) {
+            const form = document.getElementById('reject-routing-' + pk);
+            if (form) form.classList.toggle('hidden');
+        }
+    </script>
+    {% endif %}
+
     {% if active_investigations and can_respond %}
     <div class="bg-white rounded-xl shadow-sm border border-blue-200 p-5 mb-6">
         <div class="flex items-center gap-3 mb-4">
@@ -383,85 +432,6 @@
     </div>
     {% endif %}
 
-    {% if can_respond and pending_routing_involvements %}
-    <div class="bg-white rounded-xl shadow-sm border-2 border-blue-200 p-5 mb-6">
-        <div class="flex items-center gap-3 mb-4">
-            <div class="w-10 h-10 bg-blue-50 rounded-lg flex items-center justify-center">
-                <i data-lucide="inbox" class="w-5 h-5 text-blue-600"></i>
-            </div>
-            <div>
-                <h3 class="text-sm font-bold text-navy">{% trans "Incoming Complaints" %}</h3>
-                <p class="text-xs text-slate-400">{% trans "Complaints routed to your department awaiting your response" %}</p>
-            </div>
-        </div>
-        <div class="space-y-3">
-            {% for inv in pending_routing_involvements %}
-            <div class="border border-slate-200 rounded-xl p-4 bg-slate-50/30">
-                <div class="flex items-start justify-between gap-3 mb-2">
-                    <div class="flex-1 min-w-0">
-                        <a href="{% url 'complaints:complaint_detail' pk=inv.complaint.pk %}" class="font-mono text-xs font-bold text-navy hover:underline">
-                            {{ inv.complaint.reference_number }}
-                        </a>
-                        <p class="text-sm text-slate mt-0.5">{{ inv.complaint.title|truncatechars:60 }}</p>
-                    </div>
-                    {% if inv.is_primary %}
-                    <span class="px-2 py-0.5 rounded-full text-[10px] font-bold uppercase whitespace-nowrap bg-navy/10 text-navy">{% trans "Primary" %}</span>
-                    {% else %}
-                    <span class="px-2 py-0.5 rounded-full text-[10px] font-bold uppercase whitespace-nowrap bg-slate-100 text-slate-600">{{ inv.get_role_display }}</span>
-                    {% endif %}
-                </div>
-                <div class="flex items-center gap-3 text-xs text-slate mb-3">
-                    <span class="inline-flex items-center gap-1">
-                        <i data-lucide="send" class="w-3.5 h-3.5"></i>
-                        {% if inv.sent_at %}{% trans "Sent" %} {{ inv.sent_at|date:"d M Y" }}{% endif %}
-                    </span>
-                </div>
-                <div class="flex flex-wrap items-center gap-2">
-                    <a href="{% url 'complaints:complaint_detail' pk=inv.complaint.pk %}"
-                       class="inline-flex items-center gap-1.5 px-3 py-1.5 bg-navy text-white rounded-lg text-xs font-semibold hover:bg-blue transition">
-                        <i data-lucide="external-link" class="w-3.5 h-3.5"></i> {% trans "View" %}
-                    </a>
-                    <button type="button" onclick="toggleRejectRouting('{{ inv.pk }}')"
-                       class="inline-flex items-center gap-1.5 px-3 py-1.5 border-2 border-red-200 text-red-600 rounded-lg text-xs font-semibold hover:border-red-400 hover:bg-red-50 transition">
-                        <i data-lucide="log-out" class="w-3.5 h-3.5"></i> {% trans "Wrong Department" %}
-                    </button>
-                </div>
-                <form method="post" action="{% url 'complaints:involved_department_reject_routing' pk=inv.pk %}" id="reject-routing-{{ inv.pk }}" class="hidden mt-3 pt-3 border-t border-slate-100 space-y-3">
-                    {% csrf_token %}
-                    <div>
-                        <label class="block text-xs font-semibold text-navy mb-1">{% trans "Reason" %} <span class="text-red-500">*</span></label>
-                        <textarea name="rejection_reason" rows="2" required
-                            class="w-full px-3 py-2 border-2 border-slate-200 rounded-lg text-sm focus:outline-none focus:border-navy resize-none"
-                            placeholder="{% trans 'Why does this not belong to your department?' %}"></textarea>
-                    </div>
-                    {% if hospital_departments %}
-                    <div>
-                        <label class="block text-xs font-semibold text-navy mb-1">{% trans "Suggest Correct Department (optional)" %}</label>
-                        <select name="suggested_department_id" class="w-full px-3 py-2 border-2 border-slate-200 rounded-lg text-sm focus:outline-none focus:border-navy bg-white">
-                            <option value="">{% trans "Select Department" %}</option>
-                            {% for dept in hospital_departments %}
-                            <option value="{{ dept.id }}">{{ dept.get_localized_name }}</option>
-                            {% endfor %}
-                        </select>
-                    </div>
-                    {% endif %}
-                    <div class="flex gap-2">
-                        <button type="button" onclick="toggleRejectRouting('{{ inv.pk }}')"
-                            class="px-3 py-1.5 border-2 border-slate-200 text-slate-600 rounded-lg text-xs font-semibold hover:border-slate-400 transition">{% trans "Cancel" %}</button>
-                        <button type="submit" class="px-3 py-1.5 bg-red-500 text-white rounded-lg text-xs font-semibold hover:bg-red-600 transition">{% trans "Reject Routing" %}</button>
-                    </div>
-                </form>
-            </div>
-            {% endfor %}
-        </div>
-    </div>
-    <script>
-        function toggleRejectRouting(pk) {
-            const form = document.getElementById('reject-routing-' + pk);
-            if (form) form.classList.toggle('hidden');
-        }
-    </script>
-    {% endif %}
 
     <!-- Department Head Info -->
     {% if staff_head %}