inventory/admin.py

@@ -71,6 +71,7 @@ admin.site.register(models.Notes)
 admin.site.register(models.UserActivityLog)
 admin.site.register(models.DealersMake)
 admin.site.register(models.ExtraInfo)
+admin.site.register(models.Ticket)
 
 
 @admin.register(models.Car)

inventory/forms.py

@@ -2214,15 +2214,10 @@ class TicketForm(forms.ModelForm):
 
 
 class TicketResolutionForm(forms.ModelForm):
-    resolution_notes = forms.CharField(
-        widget=forms.Textarea(attrs={'rows': 3}),
-        required=False,
-        help_text="Optional notes about how the issue was resolved."
-    )
 
     class Meta:
         model = Ticket
-        fields = ['status']
+        fields = ['status', 'resolution_notes']
 
     def __init__(self, *args, **kwargs):
         super().__init__(*args, **kwargs)

inventory/models.py

@@ -3220,7 +3220,7 @@ class CustomGroup(models.Model):
                     "activity",
                     "payment",
                     "vendor",
-                    
+
                 ],
                 other_perms=[
                     "view_car",
@@ -3232,7 +3232,7 @@ class CustomGroup(models.Model):
                     "view_leads",
                     "view_opportunity",
                     'view_customer'
-                  
+
                 ],
             )
             self.set_permissions(
@@ -3679,6 +3679,7 @@ class Ticket(models.Model):
     dealer = models.ForeignKey(Dealer, on_delete=models.CASCADE, related_name='tickets')
     subject = models.CharField(max_length=200)
     description = models.TextField()
+    resolution_notes = models.TextField(blank=True, null=True)
     status = models.CharField(max_length=20, choices=STATUS_CHOICES, default='open')
     priority = models.CharField(max_length=20, choices=PRIORITY_CHOICES, default='medium')
     created_at = models.DateTimeField(auto_now_add=True)

inventory/override.py

@@ -67,9 +67,12 @@ class PurchaseOrderModelUpdateView(
 
     def get_context_data(self, itemtxs_formset=None, **kwargs):
         dealer = get_object_or_404(Dealer, slug=self.kwargs["dealer_slug"])
+        po_model: PurchaseOrderModel = self.object
+
         context = super().get_context_data(**kwargs)
         context["entity_slug"] = dealer.entity.slug
-        po_model: PurchaseOrderModel = self.object
+        context["po_ready_to_fulfill"] = [item for item in po_model.get_itemtxs_data()[0] if item.po_item_status == 'received']
+
         if not itemtxs_formset:
             itemtxs_qs = self.get_po_itemtxs_qs(po_model)
             itemtxs_qs, itemtxs_agg = po_model.get_itemtxs_data(queryset=itemtxs_qs)
@@ -530,6 +533,7 @@ class BillModelUpdateView(LoginRequiredMixin, PermissionRequiredMixin, UpdateVie
         context["page_title"] = title
         context["header_title"] = title
         context["header_subtitle"] = bill_model.get_bill_status_display()
+        context["can_mark_as_paid"] = bill_model.amount_paid == bill_model.amount_due
 
         if not bill_model.is_configured():
             messages.add_message(

inventory/signals.py

@@ -1244,4 +1244,20 @@ def send_ticket_notification(sender, instance, created, **kwargs):
             [settings.SUPPORT_EMAIL],
             subject,
             message,
-        )
+        )
+    else:
+        models.Notification.objects.create(
+                user=instance.dealer.user,
+                message=_(
+                    """
+                    Support Ticket #{ticket_number} has been updated.
+                    <a href="{url}" target="_blank">View</a>.
+                    """
+                ).format(
+                    ticket_number=instance.pk,
+                    url=reverse(
+                        "ticket_detail",
+                        kwargs={"dealer_slug": instance.dealer.slug, "ticket_id": instance.pk},
+                    ),
+                ),
+            )

inventory/urls.py

@@ -1322,9 +1322,9 @@ urlpatterns = [
     path('<slug:dealer_slug>/staff/<slug:slug>detail/', views.StaffDetailView.as_view(), name='staff_detail'),
     # tickets
     path('help_center/view/', views.help_center, name='help_center'),
-    path('help_center/tickets/', views.ticket_list, name='ticket_list'),
-    path('help_center/tickets/create/', views.create_ticket, name='create_ticket'),
-    path('help_center/tickets/<int:ticket_id>/', views.ticket_detail, name='ticket_detail'),
+    path('<slug:dealer_slug>/help_center/tickets/', views.ticket_list, name='ticket_list'),
+    path('help_center/tickets/<slug:dealer_slug>/create/', views.create_ticket, name='create_ticket'),
+    path('<slug:dealer_slug>/help_center/tickets/<int:ticket_id>/', views.ticket_detail, name='ticket_detail'),
     path('help_center/tickets/<int:ticket_id>/update/', views.ticket_update, name='ticket_update'),
     # path('help_center/tickets/<int:ticket_id>/ticket_mark_resolved/', views.ticket_mark_resolved, name='ticket_mark_resolved'),
 

inventory/views.py

@@ -457,10 +457,10 @@ def general_dashboard(request,dealer_slug):
     total_vat_collected_from_cars = cars_sold_filtered.annotate(
         final_price=F('marked_price') - F('discount_amount')).aggregate(
             total=Sum(F('final_price') * VAT_RATE))['total'] or 0
-    
+
     net_profit_from_cars = total_revenue_from_cars - total_cost_of_cars_sold
     total_discount = cars_sold_filtered.aggregate(total=Sum('discount_amount'))['total'] or 0
-   
+
     # Sales breakdown by type
     new_cars_sold = cars_sold_filtered.filter(stock_type='new')
     total_new_cars_sold = new_cars_sold.count()
@@ -469,13 +469,13 @@ def general_dashboard(request,dealer_slug):
     total_revenue_from_new_cars = new_cars_sold.aggregate(
         total=Sum(F('marked_price') - F('discount_amount'))
     )['total'] or 0
-    
+
     total_vat_collected_from_new_cars = new_cars_sold.annotate(
         final_price=F('marked_price') - F('discount_amount')).aggregate(
             total=Sum(F('final_price') * VAT_RATE))['total'] or 0
-    
+
     net_profit_from_new_cars = total_revenue_from_new_cars - total_cost_of_new_cars_sold
-    
+
 
 
     used_cars_sold = cars_sold_filtered.filter(stock_type='used')
@@ -488,7 +488,7 @@ def general_dashboard(request,dealer_slug):
     total_vat_collected_from_used_cars = used_cars_sold.annotate(
         final_price=F('marked_price') - F('discount_amount')).aggregate(
             total=Sum(F('final_price') * VAT_RATE))['total'] or 0
-    
+
     net_profit_from_used_cars = total_revenue_from_used_cars - total_cost_of_used_cars_sold
 
     # Service & Overall KPIs
@@ -1483,7 +1483,7 @@ def inventory_stats_view(request, dealer_slug):
     """
 
     # Base queryset for cars belonging to the dealer
-    cars = models.Car.objects.filter(dealer=request.dealer)             
+    cars = models.Car.objects.filter(dealer=request.dealer)
     # Count for total, reserved, showroom, and unreserved cars
     total_cars = cars.count()
     reserved_cars = models.CarReservation.objects.count()
@@ -10589,7 +10589,7 @@ class PurchaseOrderDetailView(LoginRequiredMixin, PermissionRequiredMixin, Detai
         title = f"Purchase Order {po_model.po_number}"
         context["page_title"] = title
         context["header_title"] = title
-
+        context["po_ready_to_fulfill"] = all([item for item in po_model.get_itemtxs_data()[0] if item.po_item_status == 'received'])
         po_model: PurchaseOrderModel = self.object
         po_items_qs, item_data = po_model.get_itemtxs_data(
             queryset=po_model.itemtransactionmodel_set.all().select_related(
@@ -10890,6 +10890,7 @@ def upload_cars(request, dealer_slug, pk=None):
                     year=int(year_model),
                     vendor=vendor,
                     receiving_date=receiving_date,
+                    cost_price=po_item.item.unit_cost,
                 )
                 # if po_item: #TODO:update
                     # models.CarFinance.objects.create(
@@ -11076,7 +11077,7 @@ def car_sale_report_view(request, dealer_slug):
     dealer = get_object_or_404(models.Dealer, slug=dealer_slug)
     vat = models.VatRate.objects.filter(dealer=dealer,is_active=True).first()
     VAT_RATE=vat.rate
-    
+
     cars_sold = models.Car.objects.filter(dealer=dealer, status='sold')
 
 
@@ -11410,18 +11411,18 @@ def help_center(request):
 
 @login_required
 @permission_required('inventory.add_ticket')
-def create_ticket(request):
+def create_ticket(request,dealer_slug):
     if not request.is_dealer:
         return redirect('home')
-
+    dealer = get_object_or_404(models.Dealer, slug=dealer_slug)
     if request.method == 'POST':
         form = forms.TicketForm(request.POST)
         if form.is_valid():
             instance = form.save(commit=False)
-            instance.dealer = request.dealer
+            instance.dealer = dealer
             instance.save()
             messages.success(request, 'Your support ticket has been submitted successfully!')
-            return redirect('ticket_list')
+            return redirect('ticket_list',dealer_slug=dealer.slug)
     else:
         form = forms.TicketForm()
 
@@ -11429,16 +11430,16 @@ def create_ticket(request):
 
 @login_required
 @permission_required('inventory.view_ticket')
-def ticket_list(request):
-    tickets = models.Ticket.objects.all().order_by('-created_at')
-    if request.is_dealer:
-        tickets = tickets = tickets.filter(dealer=request.dealer)
+def ticket_list(request,dealer_slug):
+    dealer= get_object_or_404(models.Dealer, slug=dealer_slug)
+    tickets = models.Ticket.objects.filter(dealer=dealer).order_by('-created_at')
     return render(request, 'support/ticket_list.html', {'tickets': tickets})
 
 @login_required
 @permission_required('inventory.change_ticket')
-def ticket_detail(request, ticket_id):
-    ticket = models.Ticket.objects.get(id=ticket_id)
+def ticket_detail(request, dealer_slug,ticket_id):
+    dealer = get_object_or_404(models.Dealer, slug=dealer_slug)
+    ticket = models.Ticket.objects.get(dealer=dealer,id=ticket_id)
     return render(request, 'support/ticket_detail.html', {'ticket': ticket})
 
 @login_required
@@ -11468,7 +11469,7 @@ def ticket_update(request, ticket_id):
         if form.is_valid():
             form.save()
             messages.success(request, f'Ticket has been marked as {ticket.get_status_display()}.')
-            return redirect('ticket_detail', ticket_id=ticket.id)
+            return redirect('ticket_detail',dealer_slug=ticket.dealer.slug, ticket_id=ticket.id)
     else:
         form = forms.TicketResolutionForm(instance=ticket)
 

templates/bill/includes/card_bill.html

@@ -4,6 +4,7 @@
     {% if not create_bill %}
         {% if style == 'dashboard' %}
             <!-- Dashboard Style Card -->
+
             <div class="">
                 <div class="card-body">
                     <div class="d-flex justify-content-between align-items-center mb-3 text-primary">
@@ -50,6 +51,7 @@
                     </div>
                     <!-- Modal Action -->
                     {% modal_action bill 'get' entity_slug %}
+
                     <div class="d-grid gap-2 d-md-flex justify-content-md-end">
                         <a href="{% url 'django_ledger:bill-detail' entity_slug=entity_slug bill_pk=bill.uuid %}"
                            class="btn btn-sm btn-phoenix-primary me-md-2">{% trans 'View' %}</a>
@@ -57,8 +59,7 @@
                             <a hx-boost="true" href="{% url 'django_ledger:bill-update' entity_slug=entity_slug bill_pk=bill.uuid %}"
                                class="btn btn-sm btn-phoenix-warning me-md-2">{% trans 'Update' %}</a>
                             {% if bill.can_pay %}
-                                <button onclick="djLedger.toggleModal('{{ bill.get_html_id }}')"
-                                        class="btn btn-sm btn-phoenix-info">{% trans 'Mark as Paid' %}</button>
+                                <button onclick="djLedger.toggleModal('{{ bill.get_html_id }}')" class="btn btn-sm btn-phoenix-info">{% trans 'Mark as Paid' %}</button>
                             {% endif %}
                             {% if bill.can_cancel %}
                                 <button onclick="djLedger.toggleModal('{{ bill.get_html_id }}')"
@@ -218,7 +219,7 @@
                                 {% endif %}
                                 <!-- Mark as Review -->
                                 {% if bill.can_review %}
-                               
+
                                     <button class="btn btn-phoenix-warning"
                                             onclick="showPOModal('Mark as Review', '{% url 'bill-action-mark-as-review' dealer_slug=request.dealer.slug entity_slug=entity_slug bill_pk=bill.pk %}', 'Mark as Review')">
                                         <i class="fas fa-check-circle me-2"></i>{% trans 'Mark as Review' %}
@@ -260,7 +261,7 @@
                                     </button>
                                     {% modal_action_v2 bill bill.get_mark_as_canceled_url bill.get_mark_as_canceled_message bill.get_mark_as_canceled_html_id %}
                                 {% endif %}
-                            
+
                         {% endif %}
                     </div>
                 </div>

templates/header.html

@@ -533,7 +533,7 @@
                     {% endif %}
                   </li>
                   <li class="nav-item">
-                    <a class="nav-link px-3 d-block" href="#"> <span class="me-2 text-body align-bottom" data-feather="help-circle"></span>{{ _("Help Center") }}</a>
+                    <a class="nav-link px-3 d-block" href="{% url 'ticket_list' request.dealer.slug %}"> <span class="me-2 text-body align-bottom" data-feather="help-circle"></span>{{ _("Help Center") }}</a>
                   </li>
                   {% if request.is_staff %}
                     <li class="nav-item">

templates/purchase_orders/includes/card_po.html

@@ -131,10 +131,17 @@
                                     </button>
                                 {% endif %}
                                 {% if po_model.can_fulfill %}
-                                    <button class="btn btn-phoenix-primary"
-                                            onclick="showPOModal('Fulfill PO', '{% url 'po-action-mark-as-fulfilled' request.dealer.slug entity_slug po_model.pk %}', 'Mark As Fulfilled')">
+                                    {% if not po_ready_to_fulfill %}
+                                    <button disabled class="btn btn-phoenix-primary">
                                         <i class="fas fa-truck me-2"></i>{% trans 'Mark as Fulfilled' %}
                                     </button>
+                                {% else %}
+                                    <button class="btn btn-phoenix-primary"
+                                    onclick="showPOModal('Fulfill PO', '{% url 'po-action-mark-as-fulfilled' request.dealer.slug entity_slug po_model.pk %}', 'Mark As Fulfilled')"
+                                    >
+                                    <i class="fas fa-truck me-2"></i>{% trans 'Mark as Fulfilled' %}
+                                </button>
+                                {% endif %}
                                 {% endif %}
                                 {% if po_model.can_delete %}
                                     {% if perms.django_ledger.delete_purchaseordermodel %}

templates/support/create_ticket.html

@@ -14,7 +14,7 @@
             {{form|crispy}}
 
             <button type="submit" class="btn btn-primary">Submit Ticket</button>
-            <a href="{% url 'ticket_list' %}" class="btn btn-secondary">Cancel</a>
+            <a href="{% url 'ticket_list' request.dealer.slug %}" class="btn btn-secondary">Cancel</a>
         </form>
     </div>
 </div>

templates/support/help_center.html

@@ -6,7 +6,7 @@
             <div class="card-body">
                 <h5 class="card-title">Need help?</h5>
                 <p class="card-text">Raise a ticket and we will get back to you as soon as possible.</p>
-                <a href="{% url 'create_ticket' %}" class="btn btn-phoenix-primary">Raise a Ticket</a>
+                <a href="{% url 'create_ticket' request.dealer.slug %}" class="btn btn-phoenix-primary">Raise a Ticket</a>
             </div>
         </div>
     </div>

templates/support/ticket_detail.html

@@ -8,12 +8,7 @@
     <div class="card-header d-flex justify-content-between align-items-center">
         <h2 class="h4 mb-0">Ticket #{{ ticket.id }}: {{ ticket.subject }}</h2>
         <div>
-        {% if ticket.status != 'resolved' %}
-            <a href="{% url 'ticket_update' ticket.id %}" class="btn btn-sm btn-outline-success">
-                Update Ticket Status
-            </a>
-        {% endif %}
-        <a href="{% url 'ticket_list' %}" class="btn btn-sm btn-outline-secondary">
+        <a href="{% url 'ticket_list' request.dealer.slug %}" class="btn btn-sm btn-outline-secondary">
             Back to List
         </a>
         </div>
@@ -48,10 +43,16 @@
 
         <div class="mb-4">
             <h3 class="h5">Description</h3>
-            <div class="p-3 bg-light rounded">
+            <div class="p-3 rounded">
                 {{ ticket.description|linebreaks }}
             </div>
         </div>
+        <div class="mb-4">
+            <h3 class="h5">Resolution Notes</h3>
+            <div class="p-3 rounded">
+                {{ ticket.resolution_notes|linebreaks }}
+            </div>
+        </div>
 
         <!-- You can add comments/replies section here later -->
     </div>

templates/support/ticket_list.html

@@ -3,12 +3,13 @@
 {% load i18n %}
 
 {% block content %}
-<div class="d-flex justify-content-between align-items-center mb-4">
-    <h1 class="h3 mb-0">My Support Tickets</h1>
-    <a href="{% url 'create_ticket' %}" class="btn btn-primary">
-        <i class="bi bi-plus-circle"></i> New Ticket
-    </a>
-</div>
+        <div class="card">
+            <div class="card-body">
+                <h5 class="card-title">Need help?</h5>
+                <p class="card-text">Raise a ticket and we will get back to you as soon as possible.</p>
+                <a href="{% url 'create_ticket' request.dealer.slug %}" class="btn btn-phoenix-primary">Raise a Ticket</a>
+            </div>
+        </div>
 
 {% if messages %}
     {% for message in messages %}
@@ -19,17 +20,19 @@
     {% endfor %}
 {% endif %}
 
+<div class="card">
+        <div class="card-body">
+                <h5 class="card-title">Tickets</h5>
 <div class="table-responsive">
-    <table class="table table-hover">
-        <thead class="table-light">
+    <table class="table table-striped table-hover">
+        <thead class="">
             <tr>
                 <th>ID</th>
                 <th>Subject</th>
                 <th>Status</th>
                 <th>Priority</th>
                 <th>Created</th>
-                <th>Resolved At</th>
-                <th>Time To Resolution</th>
+
                 <th>Actions</th>
             </tr>
         </thead>
@@ -57,14 +60,9 @@
                     </span>
                 </td>
                 <td>{{ ticket.created_at|date:"M d, Y H:i" }}</td>
-                <td>{{ ticket.updated_at|date:"M d, Y H:i" }}</td>
+
                 <td>
-                    <p>
-                        <i class="fa fa-clock"></i>&nbsp;
-                        {{ ticket.time_to_resolution_display }}
-                    </p>
-                <td>
-                    <a href="{% url 'ticket_detail' ticket.id %}" class="btn btn-sm btn-outline-primary">
+                    <a href="{% url 'ticket_detail' request.dealer.slug ticket.id %}" class="btn btn-sm btn-outline-primary">
                         View
                     </a>
                 </td>
@@ -77,4 +75,6 @@
         </tbody>
     </table>
 </div>
+</div>
+</div>
 {% endblock %}

templates/support/ticket_update.html

@@ -13,7 +13,7 @@
             {% csrf_token %}
             {{form|crispy}}
             <button type="submit" class="btn btn-primary">Save</button>
-            <a href="{% url 'ticket_list' %}" class="btn btn-secondary">Cancel</a>
+            <a href="{% url 'ticket_list' request.dealer.slug %}" class="btn btn-secondary">Cancel</a>
         </form>
     </div>
 </div>