1047 lines
34 KiB
Python
1047 lines
34 KiB
Python
# """
|
|
# Viewflow workflows for communications app.
|
|
# Provides message routing, notification delivery, and alert management workflows.
|
|
# """
|
|
#
|
|
# from viewflow import Flow, lock
|
|
# from viewflow.base import this, flow_func
|
|
# from viewflow.contrib import celery
|
|
# from viewflow.decorators import flow_view
|
|
# from viewflow.fields import CharField, ModelField
|
|
# from viewflow.forms import ModelForm
|
|
# from viewflow.views import CreateProcessView, UpdateProcessView
|
|
# from viewflow.models import Process, Task
|
|
# from django.contrib.auth.models import User
|
|
# from django.urls import reverse_lazy
|
|
# from django.utils import timezone
|
|
# from django.db import transaction
|
|
# from django.core.mail import send_mail
|
|
#
|
|
# from .models import Message, MessageRecipient, NotificationTemplate, AlertRule, AlertInstance
|
|
# from .views import (
|
|
# MessageCompositionView, RecipientSelectionView, MessageDeliveryView,
|
|
# NotificationCreationView, TemplateSelectionView, AlertConfigurationView,
|
|
# AlertEvaluationView, EscalationView, AcknowledgmentView, ResolutionView
|
|
# )
|
|
#
|
|
#
|
|
# class MessageDeliveryProcess(Process):
|
|
# """
|
|
# Viewflow process model for message delivery
|
|
# """
|
|
# message = ModelField(Message, help_text='Associated message')
|
|
#
|
|
# # Process status tracking
|
|
# message_composed = models.BooleanField(default=False)
|
|
# recipients_selected = models.BooleanField(default=False)
|
|
# content_validated = models.BooleanField(default=False)
|
|
# delivery_scheduled = models.BooleanField(default=False)
|
|
# message_sent = models.BooleanField(default=False)
|
|
# delivery_confirmed = models.BooleanField(default=False)
|
|
# acknowledgments_received = models.BooleanField(default=False)
|
|
# delivery_completed = models.BooleanField(default=False)
|
|
#
|
|
# class Meta:
|
|
# verbose_name = 'Message Delivery Process'
|
|
# verbose_name_plural = 'Message Delivery Processes'
|
|
#
|
|
#
|
|
# class MessageDeliveryFlow(Flow):
|
|
# """
|
|
# Message Delivery Workflow
|
|
#
|
|
# This flow manages message composition, recipient selection,
|
|
# delivery, and acknowledgment tracking.
|
|
# """
|
|
#
|
|
# process_class = MessageDeliveryProcess
|
|
#
|
|
# # Flow definition
|
|
# start = (
|
|
# flow_func(this.start_message_delivery)
|
|
# .Next(this.compose_message)
|
|
# )
|
|
#
|
|
# compose_message = (
|
|
# flow_view(MessageCompositionView)
|
|
# .Permission('communications.can_compose_messages')
|
|
# .Next(this.select_recipients)
|
|
# )
|
|
#
|
|
# select_recipients = (
|
|
# flow_view(RecipientSelectionView)
|
|
# .Permission('communications.can_select_recipients')
|
|
# .Next(this.validate_content)
|
|
# )
|
|
#
|
|
# validate_content = (
|
|
# flow_func(this.perform_content_validation)
|
|
# .Next(this.schedule_delivery)
|
|
# )
|
|
#
|
|
# schedule_delivery = (
|
|
# flow_func(this.setup_delivery_schedule)
|
|
# .Next(this.send_message)
|
|
# )
|
|
#
|
|
# send_message = (
|
|
# flow_view(MessageDeliveryView)
|
|
# .Permission('communications.can_send_messages')
|
|
# .Next(this.confirm_delivery)
|
|
# )
|
|
#
|
|
# confirm_delivery = (
|
|
# flow_func(this.track_delivery_status)
|
|
# .Next(this.collect_acknowledgments)
|
|
# )
|
|
#
|
|
# collect_acknowledgments = (
|
|
# flow_func(this.monitor_acknowledgments)
|
|
# .Next(this.complete_delivery)
|
|
# )
|
|
#
|
|
# complete_delivery = (
|
|
# flow_func(this.finalize_message_delivery)
|
|
# .Next(this.end)
|
|
# )
|
|
#
|
|
# end = flow_func(this.end_message_delivery)
|
|
#
|
|
# # Flow functions
|
|
# def start_message_delivery(self, activation):
|
|
# """Initialize the message delivery process"""
|
|
# process = activation.process
|
|
# message = process.message
|
|
#
|
|
# # Update message status
|
|
# message.status = 'DRAFT'
|
|
# message.save()
|
|
#
|
|
# # Send notification to communications staff
|
|
# self.notify_message_creation(message)
|
|
#
|
|
# # Check for urgent messages
|
|
# if message.priority in ['URGENT', 'CRITICAL'] or message.is_urgent:
|
|
# self.notify_urgent_message(message)
|
|
#
|
|
# def perform_content_validation(self, activation):
|
|
# """Validate message content and compliance"""
|
|
# process = activation.process
|
|
# message = process.message
|
|
#
|
|
# # Perform content validation
|
|
# validation_results = self.validate_message_content(message)
|
|
#
|
|
# if validation_results['is_valid']:
|
|
# process.content_validated = True
|
|
# process.save()
|
|
# else:
|
|
# # Handle validation failures
|
|
# self.handle_validation_failure(message, validation_results)
|
|
#
|
|
# def setup_delivery_schedule(self, activation):
|
|
# """Setup message delivery schedule"""
|
|
# process = activation.process
|
|
# message = process.message
|
|
#
|
|
# # Set delivery schedule
|
|
# if message.scheduled_at:
|
|
# # Message is scheduled for future delivery
|
|
# self.schedule_future_delivery(message)
|
|
# else:
|
|
# # Immediate delivery
|
|
# message.scheduled_at = timezone.now()
|
|
# message.save()
|
|
#
|
|
# # Mark delivery scheduled
|
|
# process.delivery_scheduled = True
|
|
# process.save()
|
|
#
|
|
# def track_delivery_status(self, activation):
|
|
# """Track message delivery status"""
|
|
# process = activation.process
|
|
# message = process.message
|
|
#
|
|
# # Update message status
|
|
# message.status = 'SENT'
|
|
# message.sent_at = timezone.now()
|
|
# message.save()
|
|
#
|
|
# # Mark message sent
|
|
# process.message_sent = True
|
|
# process.save()
|
|
#
|
|
# # Start delivery tracking
|
|
# self.start_delivery_tracking(message)
|
|
#
|
|
# def monitor_acknowledgments(self, activation):
|
|
# """Monitor message acknowledgments"""
|
|
# process = activation.process
|
|
# message = process.message
|
|
#
|
|
# if message.requires_acknowledgment:
|
|
# # Check acknowledgment status
|
|
# acknowledgment_status = self.check_acknowledgment_status(message)
|
|
#
|
|
# if acknowledgment_status['all_acknowledged']:
|
|
# process.acknowledgments_received = True
|
|
# process.save()
|
|
# else:
|
|
# # Send reminders for unacknowledged messages
|
|
# self.send_acknowledgment_reminders(message)
|
|
# else:
|
|
# # No acknowledgment required
|
|
# process.acknowledgments_received = True
|
|
# process.save()
|
|
#
|
|
# def finalize_message_delivery(self, activation):
|
|
# """Finalize the message delivery process"""
|
|
# process = activation.process
|
|
# message = process.message
|
|
#
|
|
# # Update message status
|
|
# message.status = 'DELIVERED'
|
|
# message.save()
|
|
#
|
|
# # Mark process as completed
|
|
# process.delivery_completed = True
|
|
# process.save()
|
|
#
|
|
# # Send completion notifications
|
|
# self.notify_delivery_completion(message)
|
|
#
|
|
# # Update delivery metrics
|
|
# self.update_delivery_metrics(message)
|
|
#
|
|
# def end_message_delivery(self, activation):
|
|
# """End the message delivery workflow"""
|
|
# process = activation.process
|
|
#
|
|
# # Generate delivery summary report
|
|
# self.generate_delivery_summary(process.message)
|
|
#
|
|
# # Helper methods
|
|
# def notify_message_creation(self, message):
|
|
# """Notify communications staff of new message"""
|
|
# from django.contrib.auth.models import Group
|
|
#
|
|
# communications_staff = User.objects.filter(
|
|
# groups__name='Communications Staff'
|
|
# )
|
|
#
|
|
# for staff in communications_staff:
|
|
# send_mail(
|
|
# subject=f'New Message Created: {message.subject}',
|
|
# message=f'New {message.get_message_type_display()} message created by {message.sender.get_full_name()}.',
|
|
# from_email='communications@hospital.com',
|
|
# recipient_list=[staff.email],
|
|
# fail_silently=True
|
|
# )
|
|
#
|
|
# def notify_urgent_message(self, message):
|
|
# """Notify of urgent message"""
|
|
# communications_managers = User.objects.filter(
|
|
# groups__name='Communications Managers'
|
|
# )
|
|
#
|
|
# for manager in communications_managers:
|
|
# send_mail(
|
|
# subject=f'URGENT Message: {message.subject}',
|
|
# message=f'{message.get_priority_display()} message requires immediate attention.',
|
|
# from_email='communications@hospital.com',
|
|
# recipient_list=[manager.email],
|
|
# fail_silently=True
|
|
# )
|
|
#
|
|
# def validate_message_content(self, message):
|
|
# """Validate message content for compliance and quality"""
|
|
# validation_results = {
|
|
# 'is_valid': True,
|
|
# 'errors': [],
|
|
# 'warnings': []
|
|
# }
|
|
#
|
|
# # Content validation logic would go here
|
|
# # Check for compliance, appropriate language, etc.
|
|
#
|
|
# return validation_results
|
|
#
|
|
# def handle_validation_failure(self, message, validation_results):
|
|
# """Handle message validation failures"""
|
|
# # This would handle validation failures
|
|
# pass
|
|
#
|
|
# def schedule_future_delivery(self, message):
|
|
# """Schedule message for future delivery"""
|
|
# # Schedule delivery task
|
|
# send_scheduled_message.apply_async(
|
|
# args=[message.message_id],
|
|
# eta=message.scheduled_at
|
|
# )
|
|
#
|
|
# def start_delivery_tracking(self, message):
|
|
# """Start tracking message delivery"""
|
|
# # This would start delivery tracking for all recipients
|
|
# pass
|
|
#
|
|
# def check_acknowledgment_status(self, message):
|
|
# """Check acknowledgment status for all recipients"""
|
|
# recipients = message.recipients.all()
|
|
# total_recipients = recipients.count()
|
|
# acknowledged_recipients = recipients.filter(status='ACKNOWLEDGED').count()
|
|
#
|
|
# return {
|
|
# 'all_acknowledged': acknowledged_recipients == total_recipients,
|
|
# 'acknowledgment_rate': acknowledged_recipients / total_recipients if total_recipients > 0 else 0
|
|
# }
|
|
#
|
|
# def send_acknowledgment_reminders(self, message):
|
|
# """Send reminders for unacknowledged messages"""
|
|
# unacknowledged_recipients = message.recipients.filter(
|
|
# status__in=['DELIVERED', 'READ']
|
|
# )
|
|
#
|
|
# for recipient in unacknowledged_recipients:
|
|
# self.send_acknowledgment_reminder(recipient)
|
|
#
|
|
# def send_acknowledgment_reminder(self, recipient):
|
|
# """Send acknowledgment reminder to specific recipient"""
|
|
# # This would send reminder to recipient
|
|
# pass
|
|
#
|
|
# def notify_delivery_completion(self, message):
|
|
# """Notify delivery completion"""
|
|
# # Notify sender
|
|
# if message.sender and message.sender.email:
|
|
# send_mail(
|
|
# subject=f'Message Delivered: {message.subject}',
|
|
# message=f'Your message has been successfully delivered to all recipients.',
|
|
# from_email='communications@hospital.com',
|
|
# recipient_list=[message.sender.email],
|
|
# fail_silently=True
|
|
# )
|
|
#
|
|
# def update_delivery_metrics(self, message):
|
|
# """Update message delivery metrics"""
|
|
# # This would update delivery performance metrics
|
|
# pass
|
|
#
|
|
# def generate_delivery_summary(self, message):
|
|
# """Generate message delivery summary"""
|
|
# # This would generate comprehensive delivery report
|
|
# pass
|
|
#
|
|
#
|
|
# class NotificationManagementProcess(Process):
|
|
# """
|
|
# Viewflow process model for notification management
|
|
# """
|
|
# notification_template = ModelField(NotificationTemplate, help_text='Associated notification template')
|
|
#
|
|
# # Process status tracking
|
|
# template_selected = models.BooleanField(default=False)
|
|
# content_generated = models.BooleanField(default=False)
|
|
# recipients_determined = models.BooleanField(default=False)
|
|
# notifications_created = models.BooleanField(default=False)
|
|
# delivery_initiated = models.BooleanField(default=False)
|
|
# delivery_monitored = models.BooleanField(default=False)
|
|
# notifications_completed = models.BooleanField(default=False)
|
|
#
|
|
# class Meta:
|
|
# verbose_name = 'Notification Management Process'
|
|
# verbose_name_plural = 'Notification Management Processes'
|
|
#
|
|
#
|
|
# class NotificationManagementFlow(Flow):
|
|
# """
|
|
# Notification Management Workflow
|
|
#
|
|
# This flow manages automated notification generation,
|
|
# delivery, and tracking using templates.
|
|
# """
|
|
#
|
|
# process_class = NotificationManagementProcess
|
|
#
|
|
# # Flow definition
|
|
# start = (
|
|
# flow_func(this.start_notification_management)
|
|
# .Next(this.select_template)
|
|
# )
|
|
#
|
|
# select_template = (
|
|
# flow_view(TemplateSelectionView)
|
|
# .Permission('communications.can_select_templates')
|
|
# .Next(this.generate_content)
|
|
# )
|
|
#
|
|
# generate_content = (
|
|
# flow_func(this.create_notification_content)
|
|
# .Next(this.determine_recipients)
|
|
# )
|
|
#
|
|
# determine_recipients = (
|
|
# flow_func(this.identify_notification_recipients)
|
|
# .Next(this.create_notifications)
|
|
# )
|
|
#
|
|
# create_notifications = (
|
|
# flow_view(NotificationCreationView)
|
|
# .Permission('communications.can_create_notifications')
|
|
# .Next(this.initiate_delivery)
|
|
# )
|
|
#
|
|
# initiate_delivery = (
|
|
# flow_func(this.start_notification_delivery)
|
|
# .Next(this.monitor_delivery)
|
|
# )
|
|
#
|
|
# monitor_delivery = (
|
|
# flow_func(this.track_notification_delivery)
|
|
# .Next(this.complete_notifications)
|
|
# )
|
|
#
|
|
# complete_notifications = (
|
|
# flow_func(this.finalize_notification_management)
|
|
# .Next(this.end)
|
|
# )
|
|
#
|
|
# end = flow_func(this.end_notification_management)
|
|
#
|
|
# # Flow functions
|
|
# def start_notification_management(self, activation):
|
|
# """Initialize the notification management process"""
|
|
# process = activation.process
|
|
# template = process.notification_template
|
|
#
|
|
# # Send notification to communications staff
|
|
# self.notify_notification_triggered(template)
|
|
#
|
|
# def create_notification_content(self, activation):
|
|
# """Generate notification content from template"""
|
|
# process = activation.process
|
|
# template = process.notification_template
|
|
#
|
|
# # Generate content using template
|
|
# content = self.generate_template_content(template)
|
|
#
|
|
# # Mark content generated
|
|
# process.content_generated = True
|
|
# process.save()
|
|
#
|
|
# # Store generated content
|
|
# self.store_generated_content(template, content)
|
|
#
|
|
# def identify_notification_recipients(self, activation):
|
|
# """Identify notification recipients"""
|
|
# process = activation.process
|
|
# template = process.notification_template
|
|
#
|
|
# # Determine recipients based on template configuration
|
|
# recipients = self.determine_template_recipients(template)
|
|
#
|
|
# # Mark recipients determined
|
|
# process.recipients_determined = True
|
|
# process.save()
|
|
#
|
|
# # Store recipient list
|
|
# self.store_recipient_list(template, recipients)
|
|
#
|
|
# def start_notification_delivery(self, activation):
|
|
# """Start notification delivery"""
|
|
# process = activation.process
|
|
# template = process.notification_template
|
|
#
|
|
# # Initiate delivery for all notifications
|
|
# self.initiate_template_delivery(template)
|
|
#
|
|
# # Mark delivery initiated
|
|
# process.delivery_initiated = True
|
|
# process.save()
|
|
#
|
|
# def track_notification_delivery(self, activation):
|
|
# """Track notification delivery progress"""
|
|
# process = activation.process
|
|
# template = process.notification_template
|
|
#
|
|
# # Monitor delivery status
|
|
# delivery_status = self.monitor_template_delivery(template)
|
|
#
|
|
# if delivery_status['all_delivered']:
|
|
# process.delivery_monitored = True
|
|
# process.save()
|
|
# else:
|
|
# # Continue monitoring
|
|
# self.schedule_delivery_monitoring(template)
|
|
#
|
|
# def finalize_notification_management(self, activation):
|
|
# """Finalize the notification management process"""
|
|
# process = activation.process
|
|
# template = process.notification_template
|
|
#
|
|
# # Mark process as completed
|
|
# process.notifications_completed = True
|
|
# process.save()
|
|
#
|
|
# # Update template usage statistics
|
|
# self.update_template_usage(template)
|
|
#
|
|
# # Send completion notifications
|
|
# self.notify_notification_completion(template)
|
|
#
|
|
# def end_notification_management(self, activation):
|
|
# """End the notification management workflow"""
|
|
# process = activation.process
|
|
#
|
|
# # Generate notification summary
|
|
# self.generate_notification_summary(process.notification_template)
|
|
#
|
|
# # Helper methods
|
|
# def notify_notification_triggered(self, template):
|
|
# """Notify communications staff of triggered notification"""
|
|
# communications_staff = User.objects.filter(
|
|
# groups__name='Communications Staff'
|
|
# )
|
|
#
|
|
# for staff in communications_staff:
|
|
# send_mail(
|
|
# subject=f'Notification Triggered: {template.name}',
|
|
# message=f'Automated notification "{template.name}" has been triggered.',
|
|
# from_email='notifications@hospital.com',
|
|
# recipient_list=[staff.email],
|
|
# fail_silently=True
|
|
# )
|
|
#
|
|
# def generate_template_content(self, template):
|
|
# """Generate content from notification template"""
|
|
# # This would implement template rendering logic
|
|
# return {
|
|
# 'subject': template.subject_template,
|
|
# 'content': template.content_template
|
|
# }
|
|
#
|
|
# def store_generated_content(self, template, content):
|
|
# """Store generated notification content"""
|
|
# # This would store the generated content
|
|
# pass
|
|
#
|
|
# def determine_template_recipients(self, template):
|
|
# """Determine recipients for template notifications"""
|
|
# # This would implement recipient determination logic
|
|
# return []
|
|
#
|
|
# def store_recipient_list(self, template, recipients):
|
|
# """Store recipient list for template"""
|
|
# # This would store the recipient list
|
|
# pass
|
|
#
|
|
# def initiate_template_delivery(self, template):
|
|
# """Initiate delivery for template notifications"""
|
|
# # This would start delivery for all notifications
|
|
# pass
|
|
#
|
|
# def monitor_template_delivery(self, template):
|
|
# """Monitor template notification delivery"""
|
|
# # This would monitor delivery progress
|
|
# return {'all_delivered': True}
|
|
#
|
|
# def schedule_delivery_monitoring(self, template):
|
|
# """Schedule continued delivery monitoring"""
|
|
# # This would schedule monitoring tasks
|
|
# pass
|
|
#
|
|
# def update_template_usage(self, template):
|
|
# """Update template usage statistics"""
|
|
# template.usage_count += 1
|
|
# template.last_used_at = timezone.now()
|
|
# template.save()
|
|
#
|
|
# def notify_notification_completion(self, template):
|
|
# """Notify notification completion"""
|
|
# # This would notify relevant parties
|
|
# pass
|
|
#
|
|
# def generate_notification_summary(self, template):
|
|
# """Generate notification summary"""
|
|
# # This would generate notification summary
|
|
# pass
|
|
#
|
|
#
|
|
# class AlertManagementProcess(Process):
|
|
# """
|
|
# Viewflow process model for alert management
|
|
# """
|
|
# alert_instance = ModelField(AlertInstance, help_text='Associated alert instance')
|
|
#
|
|
# # Process status tracking
|
|
# alert_triggered = models.BooleanField(default=False)
|
|
# alert_evaluated = models.BooleanField(default=False)
|
|
# notifications_sent = models.BooleanField(default=False)
|
|
# acknowledgment_received = models.BooleanField(default=False)
|
|
# escalation_processed = models.BooleanField(default=False)
|
|
# resolution_completed = models.BooleanField(default=False)
|
|
# alert_closed = models.BooleanField(default=False)
|
|
#
|
|
# class Meta:
|
|
# verbose_name = 'Alert Management Process'
|
|
# verbose_name_plural = 'Alert Management Processes'
|
|
#
|
|
#
|
|
# class AlertManagementFlow(Flow):
|
|
# """
|
|
# Alert Management Workflow
|
|
#
|
|
# This flow manages alert lifecycle from trigger through
|
|
# acknowledgment, escalation, and resolution.
|
|
# """
|
|
#
|
|
# process_class = AlertManagementProcess
|
|
#
|
|
# # Flow definition
|
|
# start = (
|
|
# flow_func(this.start_alert_management)
|
|
# .Next(this.trigger_alert)
|
|
# )
|
|
#
|
|
# trigger_alert = (
|
|
# flow_func(this.process_alert_trigger)
|
|
# .Next(this.evaluate_alert)
|
|
# )
|
|
#
|
|
# evaluate_alert = (
|
|
# flow_view(AlertEvaluationView)
|
|
# .Permission('communications.can_evaluate_alerts')
|
|
# .Next(this.send_notifications)
|
|
# )
|
|
#
|
|
# send_notifications = (
|
|
# flow_func(this.dispatch_alert_notifications)
|
|
# .Next(this.await_acknowledgment)
|
|
# )
|
|
#
|
|
# await_acknowledgment = (
|
|
# flow_view(AcknowledgmentView)
|
|
# .Permission('communications.can_acknowledge_alerts')
|
|
# .Next(this.process_escalation)
|
|
# )
|
|
#
|
|
# process_escalation = (
|
|
# flow_view(EscalationView)
|
|
# .Permission('communications.can_escalate_alerts')
|
|
# .Next(this.resolve_alert)
|
|
# )
|
|
#
|
|
# resolve_alert = (
|
|
# flow_view(ResolutionView)
|
|
# .Permission('communications.can_resolve_alerts')
|
|
# .Next(this.close_alert)
|
|
# )
|
|
#
|
|
# close_alert = (
|
|
# flow_func(this.finalize_alert_management)
|
|
# .Next(this.end)
|
|
# )
|
|
#
|
|
# end = flow_func(this.end_alert_management)
|
|
#
|
|
# # Flow functions
|
|
# def start_alert_management(self, activation):
|
|
# """Initialize the alert management process"""
|
|
# process = activation.process
|
|
# alert = process.alert_instance
|
|
#
|
|
# # Update alert status
|
|
# alert.status = 'ACTIVE'
|
|
# alert.save()
|
|
#
|
|
# # Send immediate notifications for critical alerts
|
|
# if alert.severity in ['CRITICAL', 'EMERGENCY']:
|
|
# self.send_immediate_notifications(alert)
|
|
#
|
|
# def process_alert_trigger(self, activation):
|
|
# """Process alert trigger conditions"""
|
|
# process = activation.process
|
|
# alert = process.alert_instance
|
|
#
|
|
# # Mark alert as triggered
|
|
# process.alert_triggered = True
|
|
# process.save()
|
|
#
|
|
# # Log alert trigger
|
|
# self.log_alert_trigger(alert)
|
|
#
|
|
# # Check for duplicate alerts
|
|
# self.check_duplicate_alerts(alert)
|
|
#
|
|
# def dispatch_alert_notifications(self, activation):
|
|
# """Dispatch alert notifications"""
|
|
# process = activation.process
|
|
# alert = process.alert_instance
|
|
#
|
|
# # Send notifications to configured recipients
|
|
# self.send_alert_notifications(alert)
|
|
#
|
|
# # Mark notifications sent
|
|
# process.notifications_sent = True
|
|
# process.save()
|
|
#
|
|
# # Schedule escalation if no acknowledgment
|
|
# self.schedule_escalation(alert)
|
|
#
|
|
# def finalize_alert_management(self, activation):
|
|
# """Finalize the alert management process"""
|
|
# process = activation.process
|
|
# alert = process.alert_instance
|
|
#
|
|
# # Update alert status
|
|
# alert.status = 'RESOLVED'
|
|
# alert.resolved_at = timezone.now()
|
|
# alert.save()
|
|
#
|
|
# # Mark process as completed
|
|
# process.alert_closed = True
|
|
# process.save()
|
|
#
|
|
# # Send resolution notifications
|
|
# self.notify_alert_resolution(alert)
|
|
#
|
|
# # Update alert metrics
|
|
# self.update_alert_metrics(alert)
|
|
#
|
|
# def end_alert_management(self, activation):
|
|
# """End the alert management workflow"""
|
|
# process = activation.process
|
|
#
|
|
# # Generate alert summary
|
|
# self.generate_alert_summary(process.alert_instance)
|
|
#
|
|
# # Helper methods
|
|
# def send_immediate_notifications(self, alert):
|
|
# """Send immediate notifications for critical alerts"""
|
|
# # This would send immediate notifications
|
|
# pass
|
|
#
|
|
# def log_alert_trigger(self, alert):
|
|
# """Log alert trigger event"""
|
|
# # This would log the alert trigger
|
|
# pass
|
|
#
|
|
# def check_duplicate_alerts(self, alert):
|
|
# """Check for duplicate alerts"""
|
|
# # This would check for and handle duplicate alerts
|
|
# pass
|
|
#
|
|
# def send_alert_notifications(self, alert):
|
|
# """Send alert notifications to recipients"""
|
|
# rule = alert.alert_rule
|
|
#
|
|
# # Send to default recipients
|
|
# for recipient in rule.default_recipients.all():
|
|
# self.send_alert_to_recipient(alert, recipient)
|
|
#
|
|
# # Send to role-based recipients
|
|
# for role in rule.recipient_roles:
|
|
# role_recipients = User.objects.filter(groups__name=role)
|
|
# for recipient in role_recipients:
|
|
# self.send_alert_to_recipient(alert, recipient)
|
|
#
|
|
# def send_alert_to_recipient(self, alert, recipient):
|
|
# """Send alert to specific recipient"""
|
|
# if recipient.email:
|
|
# send_mail(
|
|
# subject=f'ALERT: {alert.title}',
|
|
# message=f'Alert: {alert.description}\nSeverity: {alert.severity}',
|
|
# from_email='alerts@hospital.com',
|
|
# recipient_list=[recipient.email],
|
|
# fail_silently=True
|
|
# )
|
|
#
|
|
# def schedule_escalation(self, alert):
|
|
# """Schedule alert escalation"""
|
|
# rule = alert.alert_rule
|
|
# escalation_rules = rule.escalation_rules
|
|
#
|
|
# if escalation_rules:
|
|
# # Schedule escalation task
|
|
# escalate_alert.apply_async(
|
|
# args=[alert.alert_id],
|
|
# countdown=escalation_rules.get('escalation_delay', 3600) # 1 hour default
|
|
# )
|
|
#
|
|
# def notify_alert_resolution(self, alert):
|
|
# """Notify alert resolution"""
|
|
# # Notify all recipients of resolution
|
|
# rule = alert.alert_rule
|
|
#
|
|
# for recipient in rule.default_recipients.all():
|
|
# if recipient.email:
|
|
# send_mail(
|
|
# subject=f'RESOLVED: {alert.title}',
|
|
# message=f'Alert has been resolved: {alert.description}',
|
|
# from_email='alerts@hospital.com',
|
|
# recipient_list=[recipient.email],
|
|
# fail_silently=True
|
|
# )
|
|
#
|
|
# def update_alert_metrics(self, alert):
|
|
# """Update alert performance metrics"""
|
|
# # This would update alert metrics
|
|
# pass
|
|
#
|
|
# def generate_alert_summary(self, alert):
|
|
# """Generate alert summary"""
|
|
# # This would generate alert summary
|
|
# pass
|
|
#
|
|
#
|
|
# class CommunicationAuditProcess(Process):
|
|
# """
|
|
# Viewflow process model for communication audit
|
|
# """
|
|
# audit_period_start = models.DateTimeField(help_text='Audit period start')
|
|
# audit_period_end = models.DateTimeField(help_text='Audit period end')
|
|
#
|
|
# # Process status tracking
|
|
# audit_initiated = models.BooleanField(default=False)
|
|
# data_collected = models.BooleanField(default=False)
|
|
# analysis_completed = models.BooleanField(default=False)
|
|
# report_generated = models.BooleanField(default=False)
|
|
# audit_completed = models.BooleanField(default=False)
|
|
#
|
|
# class Meta:
|
|
# verbose_name = 'Communication Audit Process'
|
|
# verbose_name_plural = 'Communication Audit Processes'
|
|
#
|
|
#
|
|
# class CommunicationAuditFlow(Flow):
|
|
# """
|
|
# Communication Audit Workflow
|
|
#
|
|
# This flow manages communication auditing including
|
|
# data collection, analysis, and reporting.
|
|
# """
|
|
#
|
|
# process_class = CommunicationAuditProcess
|
|
#
|
|
# # Flow definition
|
|
# start = (
|
|
# flow_func(this.start_communication_audit)
|
|
# .Next(this.initiate_audit)
|
|
# )
|
|
#
|
|
# initiate_audit = (
|
|
# flow_func(this.setup_audit_parameters)
|
|
# .Next(this.collect_data)
|
|
# )
|
|
#
|
|
# collect_data = (
|
|
# flow_func(this.gather_communication_data)
|
|
# .Next(this.analyze_data)
|
|
# )
|
|
#
|
|
# analyze_data = (
|
|
# flow_func(this.perform_communication_analysis)
|
|
# .Next(this.generate_report)
|
|
# )
|
|
#
|
|
# generate_report = (
|
|
# flow_func(this.create_audit_report)
|
|
# .Next(this.complete_audit)
|
|
# )
|
|
#
|
|
# complete_audit = (
|
|
# flow_func(this.finalize_communication_audit)
|
|
# .Next(this.end)
|
|
# )
|
|
#
|
|
# end = flow_func(this.end_communication_audit)
|
|
#
|
|
# # Flow functions
|
|
# def start_communication_audit(self, activation):
|
|
# """Initialize the communication audit process"""
|
|
# process = activation.process
|
|
#
|
|
# # Send audit notification
|
|
# self.notify_audit_start(process.audit_period_start, process.audit_period_end)
|
|
#
|
|
# def setup_audit_parameters(self, activation):
|
|
# """Setup audit parameters and scope"""
|
|
# process = activation.process
|
|
#
|
|
# # Mark audit initiated
|
|
# process.audit_initiated = True
|
|
# process.save()
|
|
#
|
|
# # Configure audit parameters
|
|
# self.configure_audit_scope(process.audit_period_start, process.audit_period_end)
|
|
#
|
|
# def gather_communication_data(self, activation):
|
|
# """Gather communication data for audit"""
|
|
# process = activation.process
|
|
#
|
|
# # Collect communication data
|
|
# self.collect_audit_data(process.audit_period_start, process.audit_period_end)
|
|
#
|
|
# # Mark data collected
|
|
# process.data_collected = True
|
|
# process.save()
|
|
#
|
|
# def perform_communication_analysis(self, activation):
|
|
# """Perform communication analysis"""
|
|
# process = activation.process
|
|
#
|
|
# # Analyze communication patterns and compliance
|
|
# self.analyze_communication_patterns(process.audit_period_start, process.audit_period_end)
|
|
#
|
|
# # Mark analysis completed
|
|
# process.analysis_completed = True
|
|
# process.save()
|
|
#
|
|
# def create_audit_report(self, activation):
|
|
# """Create audit report"""
|
|
# process = activation.process
|
|
#
|
|
# # Generate comprehensive audit report
|
|
# self.generate_audit_report(process.audit_period_start, process.audit_period_end)
|
|
#
|
|
# # Mark report generated
|
|
# process.report_generated = True
|
|
# process.save()
|
|
#
|
|
# def finalize_communication_audit(self, activation):
|
|
# """Finalize the communication audit process"""
|
|
# process = activation.process
|
|
#
|
|
# # Mark audit completed
|
|
# process.audit_completed = True
|
|
# process.save()
|
|
#
|
|
# # Send audit completion notification
|
|
# self.notify_audit_completion(process.audit_period_start, process.audit_period_end)
|
|
#
|
|
# def end_communication_audit(self, activation):
|
|
# """End the communication audit workflow"""
|
|
# process = activation.process
|
|
#
|
|
# # Archive audit results
|
|
# self.archive_audit_results(process.audit_period_start, process.audit_period_end)
|
|
#
|
|
# # Helper methods
|
|
# def notify_audit_start(self, start_date, end_date):
|
|
# """Notify audit start"""
|
|
# # This would notify relevant parties of audit start
|
|
# pass
|
|
#
|
|
# def configure_audit_scope(self, start_date, end_date):
|
|
# """Configure audit scope and parameters"""
|
|
# # This would configure audit parameters
|
|
# pass
|
|
#
|
|
# def collect_audit_data(self, start_date, end_date):
|
|
# """Collect communication data for audit"""
|
|
# # This would collect all relevant communication data
|
|
# pass
|
|
#
|
|
# def analyze_communication_patterns(self, start_date, end_date):
|
|
# """Analyze communication patterns"""
|
|
# # This would analyze communication effectiveness and compliance
|
|
# pass
|
|
#
|
|
# def generate_audit_report(self, start_date, end_date):
|
|
# """Generate comprehensive audit report"""
|
|
# # This would generate detailed audit report
|
|
# pass
|
|
#
|
|
# def notify_audit_completion(self, start_date, end_date):
|
|
# """Notify audit completion"""
|
|
# # This would notify audit completion
|
|
# pass
|
|
#
|
|
# def archive_audit_results(self, start_date, end_date):
|
|
# """Archive audit results"""
|
|
# # This would archive audit results for future reference
|
|
# pass
|
|
#
|
|
#
|
|
# # Celery tasks for background processing
|
|
# @celery.job
|
|
# def send_scheduled_message(message_id):
|
|
# """Background task to send scheduled messages"""
|
|
# try:
|
|
# message = Message.objects.get(message_id=message_id)
|
|
#
|
|
# # Send message to all recipients
|
|
# for recipient in message.recipients.all():
|
|
# send_message_to_recipient(message, recipient)
|
|
#
|
|
# # Update message status
|
|
# message.status = 'SENT'
|
|
# message.sent_at = timezone.now()
|
|
# message.save()
|
|
#
|
|
# return True
|
|
# except Exception:
|
|
# return False
|
|
#
|
|
#
|
|
# @celery.job
|
|
# def escalate_alert(alert_id):
|
|
# """Background task to escalate alerts"""
|
|
# try:
|
|
# alert = AlertInstance.objects.get(alert_id=alert_id)
|
|
#
|
|
# if alert.status == 'ACTIVE':
|
|
# # Escalate alert
|
|
# alert.escalation_level += 1
|
|
# alert.escalated_at = timezone.now()
|
|
# alert.save()
|
|
#
|
|
# # Send escalation notifications
|
|
# send_escalation_notifications(alert)
|
|
#
|
|
# return True
|
|
# except Exception:
|
|
# return False
|
|
#
|
|
#
|
|
# @celery.job
|
|
# def process_notification_queue():
|
|
# """Background task to process notification queue"""
|
|
# try:
|
|
# # This would process pending notifications
|
|
# return True
|
|
# except Exception:
|
|
# return False
|
|
#
|
|
#
|
|
# @celery.job
|
|
# def cleanup_expired_messages():
|
|
# """Background task to cleanup expired messages"""
|
|
# try:
|
|
# # This would cleanup expired messages
|
|
# return True
|
|
# except Exception:
|
|
# return False
|
|
#
|
|
#
|
|
# @celery.job
|
|
# def generate_communication_reports():
|
|
# """Background task to generate communication reports"""
|
|
# try:
|
|
# # This would generate periodic communication reports
|
|
# return True
|
|
# except Exception:
|
|
# return False
|
|
#
|
|
#
|
|
# def send_message_to_recipient(message, recipient):
|
|
# """Helper function to send message to specific recipient"""
|
|
# # This would implement actual message sending logic
|
|
# pass
|
|
#
|
|
#
|
|
# def send_escalation_notifications(alert):
|
|
# """Helper function to send escalation notifications"""
|
|
# # This would send escalation notifications
|
|
# pass
|
|
#
|