453 lines
18 KiB
HTML
453 lines
18 KiB
HTML
{% extends 'layouts/base.html' %}
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{% load i18n %}
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{% block title %}{% trans "Inquiry" %} #{{ inquiry.reference_number|truncatechars:15 }} - PX360{% endblock %}
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{% block extra_css %}
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<style>
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:root {
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--hh-navy: #005696;
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--hh-blue: #007bbd;
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--hh-cyan: #06b6d4;
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--hh-light: #eef6fb;
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--hh-slate: #64748b;
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--hh-success: #10b981;
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--hh-warning: #f59e0b;
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--hh-danger: #ef4444;
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}
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.detail-card {
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background: white;
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border-radius: 1rem;
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border: 1px solid #e2e8f0;
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box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.05);
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transition: all 0.3s ease;
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}
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.detail-card:hover {
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box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1);
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}
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.card-header {
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background: linear-gradient(135deg, var(--hh-light), #e0f2fe);
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padding: 1.25rem 1.75rem;
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border-bottom: 1px solid #bae6fd;
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border-radius: 1rem 1rem 0 0;
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}
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.info-label {
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font-size: 0.75rem;
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font-weight: 700;
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text-transform: uppercase;
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letter-spacing: 0.05em;
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color: var(--hh-slate);
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margin-bottom: 0.375rem;
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}
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.info-value {
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font-size: 0.95rem;
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color: #1e293b;
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font-weight: 500;
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}
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.status-badge {
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display: inline-flex;
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align-items: center;
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gap: 0.375rem;
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padding: 0.375rem 0.875rem;
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border-radius: 9999px;
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font-size: 0.75rem;
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font-weight: 700;
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}
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.status-badge.open { background: linear-gradient(135deg, #e3f2fd, #bbdefb); color: #1565c0; }
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.status-badge.in_progress { background: linear-gradient(135deg, #fff3e0, #ffe0b2); color: #e65100; }
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.status-badge.resolved { background: linear-gradient(135deg, #e8f5e9, #c8e6c9); color: #2e7d32; }
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.status-badge.closed { background: linear-gradient(135deg, #f5f5f5, #e0e0e0); color: #616161; }
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.priority-badge {
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display: inline-flex;
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align-items: center;
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gap: 0.25rem;
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padding: 0.25rem 0.625rem;
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border-radius: 9999px;
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font-size: 0.7rem;
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font-weight: 700;
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text-transform: uppercase;
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}
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.priority-badge.low { background: linear-gradient(135deg, #e8f5e9, #c8e6c9); color: #2e7d32; }
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.priority-badge.medium { background: linear-gradient(135deg, #fff3e0, #ffe0b2); color: #e65100; }
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.priority-badge.high { background: linear-gradient(135deg, #ffebee, #ffcdd2); color: #c62828; }
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.priority-badge.urgent { background: linear-gradient(135deg, #880e4f, #ad1457); color: white; }
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.timeline {
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position: relative;
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padding-left: 2rem;
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}
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.timeline::before {
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content: '';
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position: absolute;
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left: 8px;
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top: 0;
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bottom: 0;
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width: 2px;
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background: #e2e8f0;
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}
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.timeline-item {
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position: relative;
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padding-bottom: 1.5rem;
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}
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.timeline-item::before {
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content: '';
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position: absolute;
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left: -1.625rem;
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top: 4px;
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width: 14px;
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height: 14px;
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border-radius: 50%;
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background: white;
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border: 3px solid var(--hh-blue);
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z-index: 1;
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}
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.timeline-item.status_change::before { border-color: var(--hh-warning); }
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.timeline-item.response::before { border-color: var(--hh-success); }
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.timeline-item.note::before { border-color: var(--hh-navy); }
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.btn-primary {
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background: linear-gradient(135deg, var(--hh-navy) 0%, var(--hh-blue) 100%);
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color: white;
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padding: 0.625rem 1.25rem;
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border-radius: 0.75rem;
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font-weight: 600;
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border: none;
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cursor: pointer;
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transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
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display: inline-flex;
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align-items: center;
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gap: 0.5rem;
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text-decoration: none;
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font-size: 0.875rem;
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}
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.btn-primary:hover {
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transform: translateY(-2px);
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box-shadow: 0 8px 16px rgba(0, 86, 150, 0.3);
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}
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@keyframes fadeIn {
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from { opacity: 0; transform: translateY(20px); }
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to { opacity: 1; transform: translateY(0); }
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}
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.animate-in {
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animation: fadeIn 0.5s ease-out forwards;
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}
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</style>
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{% endblock %}
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{% block content %}
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<div class="px-4 py-6">
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<!-- Back Button -->
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<div class="mb-6 animate-in">
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{% if source_user %}
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<a href="{% url 'px_sources:source_user_inquiry_list' %}" class="inline-flex items-center gap-2 px-4 py-2 border border-slate-200 rounded-xl text-slate-600 hover:bg-slate-50 transition text-sm font-semibold">
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<i data-lucide="arrow-left" class="w-4 h-4"></i> {% trans "Back to My Inquiries" %}
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</a>
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{% else %}
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<a href="{% url 'complaints:inquiry_list' %}" class="inline-flex items-center gap-2 px-4 py-2 border border-slate-200 rounded-xl text-slate-600 hover:bg-slate-50 transition text-sm font-semibold">
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<i data-lucide="arrow-left" class="w-4 h-4"></i> {% trans "Back to Inquiries" %}
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</a>
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{% endif %}
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</div>
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<!-- Inquiry Header -->
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<div class="bg-gradient-to-r from-cyan-500 to-teal-500 rounded-2xl p-6 text-white mb-6 animate-in">
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<div class="grid grid-cols-1 lg:grid-cols-2 gap-6">
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<div>
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<div class="flex flex-wrap items-center gap-3 mb-4">
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<h2 class="text-2xl font-bold">{{ inquiry.subject }}</h2>
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<span class="px-3 py-1 bg-white/20 rounded-full text-sm font-semibold">
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{% trans "Inquiry" %}
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</span>
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<span class="status-badge {{ inquiry.status }}">
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<i data-lucide="{% if inquiry.status == 'open' %}circle{% elif inquiry.status == 'in_progress' %}clock{% elif inquiry.status == 'resolved' %}check-circle{% else %}check{% endif %}" class="w-3 h-3"></i>
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{{ inquiry.get_status_display }}
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</span>
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{% if inquiry.priority %}
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<span class="priority-badge {{ inquiry.priority }}">
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{% if inquiry.priority == 'low' %}
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<i data-lucide="arrow-down" class="w-3 h-3"></i>
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{% elif inquiry.priority == 'medium' %}
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<i data-lucide="minus" class="w-3 h-3"></i>
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{% elif inquiry.priority == 'high' %}
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<i data-lucide="arrow-up" class="w-3 h-3"></i>
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{% else %}
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<i data-lucide="zap" class="w-3 h-3"></i>
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{% endif %}
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{{ inquiry.get_priority_display }}
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</span>
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{% endif %}
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</div>
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<p class="text-white/90 text-sm">{{ inquiry.message|truncatewords:30 }}</p>
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</div>
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<div class="lg:text-right">
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<div class="flex flex-wrap gap-2 justify-start lg:justify-end mb-3">
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<span class="px-3 py-1 bg-white/20 rounded-full text-sm">
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<i data-lucide="hash" class="w-3 h-3 inline-block mr-1"></i>
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{{ inquiry.reference_number|truncatechars:15 }}
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</span>
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<span class="px-3 py-1 bg-white/20 rounded-full text-sm">
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<i data-lucide="calendar" class="w-3 h-3 inline-block mr-1"></i>
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{{ inquiry.created_at|date:"Y-m-d" }}
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</span>
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</div>
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{% if can_respond %}
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<button onclick="showRespondModal()" class="bg-white text-cyan-600 px-4 py-2 rounded-xl font-bold hover:bg-cyan-50 transition text-sm inline-flex items-center gap-2">
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<i data-lucide="message-square" class="w-4 h-4"></i>
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{% trans "Respond" %}
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</button>
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{% endif %}
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</div>
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</div>
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</div>
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<div class="grid grid-cols-1 lg:grid-cols-3 gap-6">
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<!-- Main Content -->
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<div class="lg:col-span-2 space-y-6">
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<!-- Inquiry Details -->
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<div class="detail-card animate-in">
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<div class="card-header">
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<h3 class="text-lg font-bold text-navy flex items-center gap-2 m-0">
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<i data-lucide="file-text" class="w-5 h-5"></i>
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{% trans "Inquiry Details" %}
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</h3>
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</div>
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<div class="p-6">
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<div class="prose prose-sm max-w-none">
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<p class="text-slate-700 leading-relaxed">{{ inquiry.message|linebreaks }}</p>
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</div>
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</div>
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</div>
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<!-- Response -->
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{% if inquiry.response %}
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<div class="detail-card animate-in">
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<div class="card-header bg-green-50 border-green-100">
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<h3 class="text-lg font-bold text-green-800 flex items-center gap-2 m-0">
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<i data-lucide="circle-check" class="w-5 h-5"></i>
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{% trans "Response" %}
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</h3>
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</div>
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<div class="p-6">
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<div class="flex items-center gap-3 mb-4 text-sm text-slate-600">
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<span class="flex items-center gap-1">
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<i data-lucide="user" class="w-4 h-4"></i>
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{{ inquiry.responded_by.get_full_name|default:inquiry.responded_by.email }}
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</span>
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<span>•</span>
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<span class="flex items-center gap-1">
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<i data-lucide="calendar" class="w-4 h-4"></i>
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{{ inquiry.response_sent_at|date:"Y-m-d H:i" }}
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</span>
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</div>
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<div class="prose prose-sm max-w-none">
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<p class="text-slate-700 leading-relaxed">{{ inquiry.response|linebreaks }}</p>
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</div>
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</div>
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</div>
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{% endif %}
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<!-- Timeline -->
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<div class="detail-card animate-in">
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<div class="card-header">
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<h3 class="text-lg font-bold text-navy flex items-center gap-2 m-0">
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<i data-lucide="history" class="w-5 h-5"></i>
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{% trans "Timeline" %}
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</h3>
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</div>
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<div class="p-6">
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<div class="timeline">
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<!-- Created -->
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<div class="timeline-item">
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<p class="info-label">{% trans "Inquiry Created" %}</p>
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<p class="text-sm text-slate-700">
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{% trans "Created by" %} {{ inquiry.created_by.get_full_name|default:inquiry.created_by.email }}
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</p>
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<p class="text-xs text-slate-500 mt-1">{{ inquiry.created_at|date:"Y-m-d H:i" }}</p>
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</div>
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<!-- Status Changes -->
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{% for update in inquiry.updates.all %}
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<div class="timeline-item status_change">
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<p class="info-label">{% trans "Status Changed" %}</p>
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<p class="text-sm text-slate-700">
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{% trans "Status changed to" %} <strong>{{ update.new_status|title }}</strong>
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</p>
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<p class="text-xs text-slate-500 mt-1">{{ update.created_at|date:"Y-m-d H:i" }}</p>
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</div>
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{% endfor %}
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<!-- Response -->
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{% if inquiry.response_sent_at %}
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<div class="timeline-item response">
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<p class="info-label">{% trans "Response Sent" %}</p>
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<p class="text-sm text-slate-700">
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{% trans "Response sent by" %} {{ inquiry.responded_by.get_full_name|default:inquiry.responded_by.email }}
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</p>
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<p class="text-xs text-slate-500 mt-1">{{ inquiry.response_sent_at|date:"Y-m-d H:i" }}</p>
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</div>
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{% endif %}
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<!-- Notes -->
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{% for note in inquiry.notes.all %}
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<div class="timeline-item note">
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<p class="info-label">{% trans "Note Added" %}</p>
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<p class="text-sm text-slate-700">{{ note.content|truncatewords:20 }}</p>
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<p class="text-xs text-slate-500 mt-1">{{ note.created_at|date:"Y-m-d H:i" }}</p>
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</div>
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{% endfor %}
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</div>
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</div>
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</div>
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</div>
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<!-- Sidebar -->
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<div class="space-y-6">
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<!-- Contact Information -->
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<div class="detail-card animate-in">
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<div class="card-header">
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<h3 class="text-lg font-bold text-navy flex items-center gap-2 m-0">
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<i data-lucide="user" class="w-5 h-5"></i>
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{% trans "Contact Information" %}
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</h3>
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</div>
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<div class="p-6 space-y-4">
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<div>
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<p class="info-label">{% trans "Name" %}</p>
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<p class="info-value">{{ inquiry.contact_name|default:"-" }}</p>
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</div>
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<div>
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<p class="info-label">{% trans "Phone" %}</p>
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<p class="info-value">{{ inquiry.contact_phone|default:"-" }}</p>
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</div>
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<div>
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<p class="info-label">{% trans "Email" %}</p>
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<p class="info-value">{{ inquiry.contact_email|default:"-" }}</p>
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</div>
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</div>
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</div>
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<!-- Organization -->
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<div class="detail-card animate-in">
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<div class="card-header">
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<h3 class="text-lg font-bold text-navy flex items-center gap-2 m-0">
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<i data-lucide="building" class="w-5 h-5"></i>
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{% trans "Organization" %}
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</h3>
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</div>
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<div class="p-6 space-y-4">
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<div>
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<p class="info-label">{% trans "Hospital" %}</p>
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<p class="info-value">{{ inquiry.hospital.name }}</p>
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</div>
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{% if inquiry.department %}
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<div>
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<p class="info-label">{% trans "Department" %}</p>
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<p class="info-value">{{ inquiry.department.name }}</p>
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</div>
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{% endif %}
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<div>
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<p class="info-label">{% trans "Category" %}</p>
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<p class="info-value">{{ inquiry.get_category_display|default:"-" }}</p>
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</div>
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</div>
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</div>
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<!-- Actions -->
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<div class="detail-card animate-in">
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<div class="card-header">
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<h3 class="text-lg font-bold text-navy flex items-center gap-2 m-0">
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<i data-lucide="settings" class="w-5 h-5"></i>
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{% trans "Actions" %}
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</h3>
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</div>
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<div class="p-4 space-y-2">
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{% if can_respond %}
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<button onclick="showRespondModal()" class="w-full btn-primary justify-center">
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<i data-lucide="message-square" class="w-4 h-4"></i>
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{% trans "Send Response" %}
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</button>
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{% endif %}
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{% if inquiry.status != 'closed' %}
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<a href="#" class="flex items-center gap-2 p-3 rounded-lg hover:bg-slate-50 transition text-navy font-medium text-sm">
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<i data-lucide="edit" class="w-4 h-4"></i>
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{% trans "Edit Inquiry" %}
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</a>
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{% endif %}
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</div>
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</div>
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</div>
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</div>
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</div>
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<!-- Respond Modal -->
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<div id="respondModal" class="fixed inset-0 bg-black/50 z-50 hidden flex items-center justify-center p-4">
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<div class="bg-white rounded-2xl shadow-2xl w-full max-w-lg animate-in">
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<div class="p-6 border-b border-slate-200">
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<h3 class="text-xl font-bold text-navy flex items-center gap-2">
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<i data-lucide="message-square" class="w-5 h-5"></i>
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{% trans "Send Response" %}
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</h3>
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</div>
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<form method="post" action="{% url 'complaints:inquiry_respond' inquiry.pk %}">
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{% csrf_token %}
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<div class="p-6">
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<div class="mb-4">
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<label class="block text-sm font-semibold text-navy mb-2">
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{% trans "Response" %} <span class="text-red-500">*</span>
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</label>
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<textarea name="response" rows="5" required
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class="w-full px-4 py-3 border-2 border-slate-200 rounded-xl focus:outline-none focus:border-blue focus:ring-2 focus:ring-blue/20 resize-none"
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placeholder="{% trans 'Enter your response to the inquiry...' %}"></textarea>
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</div>
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</div>
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<div class="p-6 border-t border-slate-200 flex gap-3">
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<button type="submit" class="btn-primary flex-1 justify-center">
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<i data-lucide="send" class="w-4 h-4"></i>
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{% trans "Send Response" %}
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</button>
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<button type="button" onclick="closeRespondModal()" class="btn-secondary">
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{% trans "Cancel" %}
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</button>
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</div>
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</form>
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</div>
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</div>
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<script>
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document.addEventListener('DOMContentLoaded', function() {
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lucide.createIcons();
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});
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function showRespondModal() {
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document.getElementById('respondModal').classList.remove('hidden');
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}
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function closeRespondModal() {
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document.getElementById('respondModal').classList.add('hidden');
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}
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// Close modal on escape key
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document.addEventListener('keydown', function(e) {
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if (e.key === 'Escape') {
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closeRespondModal();
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}
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});
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</script>
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{% endblock %}
|