HH/generate_saudi_data.py

"""
Saudi-influenced data generator for PX360

This script generates realistic test data for the PX360 system with:
- Saudi hospital names
- Arabic names for patients and staff
- Saudi cities and regions
- Realistic medical specializations
- Sample complaints, surveys, and actions
"""
import os
import random
from datetime import datetime, timedelta

import django

# Setup Django
os.environ.setdefault('DJANGO_SETTINGS_MODULE', 'config.settings.dev')
django.setup()

from django.contrib.auth import get_user_model
from django.utils import timezone

from apps.accounts.models import User
from apps.complaints.models import Complaint, ComplaintUpdate
from apps.journeys.models import (
    PatientJourneyInstance,
    PatientJourneyStageInstance,
    PatientJourneyStageTemplate,
    PatientJourneyTemplate,
)
from apps.organizations.models import Department, Hospital, Patient, Physician
from apps.projects.models import QIProject
from apps.px_action_center.models import PXAction
from apps.surveys.models import SurveyInstance, SurveyQuestion, SurveyResponse, SurveyTemplate

# Saudi-specific data
SAUDI_HOSPITALS = [
    {'name': 'Alhammadi Hospital', 'name_ar': 'مستشفى الحمادي', 'city': 'Riyadh', 'code': 'HH'},
    # {'name': 'King Faisal Specialist Hospital', 'name_ar': 'مستشفى الملك فيصل التخصصي', 'city': 'Riyadh', 'code': 'KFSH'},
    # {'name': 'King Abdulaziz Medical City', 'name_ar': 'مدينة الملك عبدالعزيز الطبية', 'city': 'Riyadh', 'code': 'KAMC'},
    # {'name': 'King Khalid University Hospital', 'name_ar': 'مستشفى الملك خالد الجامعي', 'city': 'Riyadh', 'code': 'KKUH'},
    # {'name': 'King Abdullah Medical Complex', 'name_ar': 'مجمع الملك عبدالله الطبي', 'city': 'Jeddah', 'code': 'KAMC-JED'},
]

SAUDI_CITIES = ['Riyadh', 'Jeddah', 'Mecca', 'Medina', 'Dammam', 'Khobar', 'Dhahran', 'Taif', 'Buraidah', 'Tabuk']

ARABIC_FIRST_NAMES_MALE = ['محمد', 'أحمد', 'عبدالله', 'خالد', 'سعود', 'فهد', 'عبدالعزيز', 'سلطان', 'فيصل', 'عمر']
ARABIC_FIRST_NAMES_FEMALE = ['فاطمة', 'عائشة', 'مريم', 'نورة', 'سارة', 'هند', 'لطيفة', 'منى', 'ريم', 'جواهر']
ARABIC_LAST_NAMES = ['العتيبي', 'الدوسري', 'القحطاني', 'الشمري', 'الحربي', 'المطيري', 'العنزي', 'الزهراني', 'الغامدي', 'الشهري']

ENGLISH_FIRST_NAMES_MALE = ['Mohammed', 'Ahmed', 'Abdullah', 'Khalid', 'Saud', 'Fahd', 'Abdulaziz', 'Sultan', 'Faisal', 'Omar']
ENGLISH_FIRST_NAMES_FEMALE = ['Fatimah', 'Aisha', 'Maryam', 'Noura', 'Sarah', 'Hind', 'Latifa', 'Mona', 'Reem', 'Jawaher']
ENGLISH_LAST_NAMES = ['Al-Otaibi', 'Al-Dosari', 'Al-Qahtani', 'Al-Shammari', 'Al-Harbi', 'Al-Mutairi', 'Al-Anazi', 'Al-Zahrani', 'Al-Ghamdi', 'Al-Shehri']

DEPARTMENTS = [
    {'name': 'Emergency Department', 'name_ar': 'قسم الطوارئ', 'code': 'ER'},
    {'name': 'Outpatient Department', 'name_ar': 'قسم العيادات الخارجية', 'code': 'OPD'},
    {'name': 'Internal Medicine', 'name_ar': 'الطب الباطني', 'code': 'IM'},
    {'name': 'Surgery', 'name_ar': 'الجراحة', 'code': 'SURG'},
    {'name': 'Pediatrics', 'name_ar': 'طب الأطفال', 'code': 'PEDS'},
    {'name': 'Obstetrics & Gynecology', 'name_ar': 'النساء والولادة', 'code': 'OBGYN'},
    {'name': 'Radiology', 'name_ar': 'الأشعة', 'code': 'RAD'},
    {'name': 'Laboratory', 'name_ar': 'المختبر', 'code': 'LAB'},
    {'name': 'Pharmacy', 'name_ar': 'الصيدلية', 'code': 'PHARM'},
    {'name': 'Cardiology', 'name_ar': 'أمراض القلب', 'code': 'CARD'},
]

SPECIALIZATIONS = [
    'Internal Medicine', 'General Surgery', 'Pediatrics', 'Obstetrics & Gynecology',
    'Cardiology', 'Orthopedics', 'Neurology', 'Dermatology', 'Ophthalmology',
    'ENT', 'Urology', 'Nephrology', 'Gastroenterology', 'Pulmonology'
]

COMPLAINT_TITLES = [
    'Long waiting time in emergency department',
    'Poor communication from nursing staff',
    'Delayed lab results',
    'Billing discrepancy',
    'Unclean patient room',
    'Medication error',
    'Rude behavior from reception staff',
    'Difficulty scheduling appointment',
    'Lost medical records',
    'Inadequate pain management',
]

COMPLAINT_TITLES_AR = [
    'وقت انتظار طويل في قسم الطوارئ',
    'ضعف التواصل من طاقم التمريض',
    'تأخر نتائج المختبر',
    'خطأ في الفاتورة',
    'غرفة المريض غير نظيفة',
    'خطأ في الدواء',
    'سلوك غير لائق من موظف الاستقبال',
    'صعوبة في حجز موعد',
    'فقدان السجلات الطبية',
    'إدارة غير كافية للألم',
]


def clear_existing_data():
    """Clear all existing data from the database"""
    print("\n" + "="*60)
    print("Clearing Existing Data...")
    print("="*60 + "\n")
    
    from apps.feedback.models import Feedback, FeedbackAttachment, FeedbackResponse
    from apps.social.models import SocialMention
    from apps.callcenter.models import CallCenterInteraction
    
    # Delete in reverse order of dependencies
    print("Deleting survey instances...")
    SurveyResponse.objects.all().delete()
    SurveyInstance.objects.all().delete()
    
    print("Deleting journey instances...")
    PatientJourneyStageInstance.objects.all().delete()
    PatientJourneyInstance.objects.all().delete()
    
    print("Deleting PX actions...")
    PXAction.objects.all().delete()
    
    print("Deleting QI projects...")
    QIProject.objects.all().delete()
    
    print("Deleting social mentions...")
    SocialMention.objects.all().delete()
    
    print("Deleting call center interactions...")
    CallCenterInteraction.objects.all().delete()
    
    print("Deleting feedback...")
    FeedbackResponse.objects.all().delete()
    FeedbackAttachment.objects.all().delete()
    Feedback.objects.all().delete()
    
    print("Deleting complaints...")
    ComplaintUpdate.objects.all().delete()
    Complaint.objects.all().delete()
    
    print("Deleting survey templates...")
    SurveyQuestion.objects.all().delete()
    SurveyTemplate.objects.all().delete()
    
    print("Deleting journey templates...")
    PatientJourneyStageTemplate.objects.all().delete()
    PatientJourneyTemplate.objects.all().delete()
    
    print("Deleting patients...")
    Patient.objects.all().delete()
    
    print("Deleting physicians...")
    Physician.objects.all().delete()
    
    print("Deleting departments...")
    Department.objects.all().delete()
    
    print("Deleting hospitals...")
    Hospital.objects.all().delete()
    
    print("Deleting users (except superusers)...")
    User.objects.filter(is_superuser=False).delete()
    
    print("\n✓ All existing data cleared successfully!\n")


def generate_saudi_phone():
    """Generate Saudi phone number"""
    return f"+966{random.choice(['50', '53', '54', '55', '56', '58'])}{random.randint(1000000, 9999999)}"


def generate_mrn():
    """Generate Medical Record Number"""
    return f"MRN{random.randint(100000, 999999)}"


def generate_national_id():
    """Generate Saudi National ID"""
    return f"{random.randint(1000000000, 2999999999)}"


def create_hospitals():
    """Create Saudi hospitals"""
    print("Creating hospitals...")
    hospitals = []
    for hosp_data in SAUDI_HOSPITALS:
        hospital, created = Hospital.objects.get_or_create(
            code=hosp_data['code'],
            defaults={
                'name': hosp_data['name'],
                'name_ar': hosp_data['name_ar'],
                'city': hosp_data['city'],
                'phone': generate_saudi_phone(),
                'status': 'active',
                'capacity': random.randint(200, 800),
            }
        )
        hospitals.append(hospital)
        if created:
            print(f"  Created: {hospital.name}")
    return hospitals


def create_departments(hospitals):
    """Create departments for each hospital"""
    print("Creating departments...")
    departments = []
    for hospital in hospitals:
        for dept_data in DEPARTMENTS:
            dept, created = Department.objects.get_or_create(
                hospital=hospital,
                code=dept_data['code'],
                defaults={
                    'name': dept_data['name'],
                    'name_ar': dept_data['name_ar'],
                    'status': 'active',
                }
            )
            departments.append(dept)
            if created:
                print(f"  Created: {hospital.name} - {dept.name}")
    return departments


def create_physicians(hospitals, departments):
    """Create physicians"""
    print("Creating physicians...")
    physicians = []
    for i in range(50):
        hospital = random.choice(hospitals)
        dept = random.choice([d for d in departments if d.hospital == hospital])
        
        first_name_ar = random.choice(ARABIC_FIRST_NAMES_MALE)
        last_name_ar = random.choice(ARABIC_LAST_NAMES)
        first_name = random.choice(ENGLISH_FIRST_NAMES_MALE)
        last_name = random.choice(ENGLISH_LAST_NAMES)
        
        physician, created = Physician.objects.get_or_create(
            license_number=f"LIC{random.randint(10000, 99999)}",
            defaults={
                'first_name': first_name,
                'last_name': last_name,
                'first_name_ar': first_name_ar,
                'last_name_ar': last_name_ar,
                'specialization': random.choice(SPECIALIZATIONS),
                'hospital': hospital,
                'department': dept,
                'phone': generate_saudi_phone(),
                'status': 'active',
            }
        )
        physicians.append(physician)
    print(f"  Created {len(physicians)} physicians")
    return physicians


def create_patients(hospitals):
    """Create patients"""
    print("Creating patients...")
    patients = []
    for i in range(100):
        gender = random.choice(['male', 'female'])
        if gender == 'male':
            first_name_ar = random.choice(ARABIC_FIRST_NAMES_MALE)
            first_name = random.choice(ENGLISH_FIRST_NAMES_MALE)
        else:
            first_name_ar = random.choice(ARABIC_FIRST_NAMES_FEMALE)
            first_name = random.choice(ENGLISH_FIRST_NAMES_FEMALE)
        
        last_name_ar = random.choice(ARABIC_LAST_NAMES)
        last_name = random.choice(ENGLISH_LAST_NAMES)
        
        patient, created = Patient.objects.get_or_create(
            mrn=generate_mrn(),
            defaults={
                'first_name': first_name,
                'last_name': last_name,
                'first_name_ar': first_name_ar,
                'last_name_ar': last_name_ar,
                'national_id': generate_national_id(),
                'phone': generate_saudi_phone(),
                'email': f"{first_name.lower()}.{last_name.lower()}@example.com",
                'gender': gender,
                'date_of_birth': datetime.now().date() - timedelta(days=random.randint(365*18, 365*80)),
                'city': random.choice(SAUDI_CITIES),
                'primary_hospital': random.choice(hospitals),
                'status': 'active',
            }
        )
        patients.append(patient)
    print(f"  Created {len(patients)} patients")
    return patients


def create_users(hospitals):
    """Create system users"""
    print("Creating users...")
    from django.contrib.auth.models import Group
    
    # Create or get groups
    px_admin_group, _ = Group.objects.get_or_create(name='PX Admin')
    hospital_admin_group, _ = Group.objects.get_or_create(name='Hospital Admin')
    
    # Create PX Admin
    px_admin, created = User.objects.get_or_create(
        username='px_admin',
        defaults={
            'email': 'px.admin@alhammadi.sa',
            'first_name': 'PX',
            'last_name': 'Administrator',
            'is_staff': True,
            'is_superuser': True,
        }
    )
    if created:
        px_admin.set_password('admin123')
        px_admin.save()
        px_admin.groups.add(px_admin_group)
        print("  Created PX Admin")
    
    # Create Hospital Admins
    for hospital in hospitals:
        user, created = User.objects.get_or_create(
            username=f'admin_{hospital.code.lower()}',
            defaults={
                'email': f'admin@{hospital.code.lower()}.sa',
                'first_name': 'Hospital',
                'last_name': 'Admin',
                'hospital': hospital,
                'is_staff': True,
            }
        )
        if created:
            user.set_password('admin123')
            user.save()
            user.groups.add(hospital_admin_group)
            print(f"  Created Hospital Admin for {hospital.name}")


def create_complaints(patients, hospitals, physicians, users):
    """Create sample complaints"""
    print("Creating complaints...")
    complaints = []
    for i in range(30):
        patient = random.choice(patients)
        hospital = patient.primary_hospital or random.choice(hospitals)
        
        complaint = Complaint.objects.create(
            patient=patient,
            hospital=hospital,
            department=random.choice(hospital.departments.all()) if hospital.departments.exists() else None,
            physician=random.choice(physicians) if random.random() > 0.5 else None,
            title=random.choice(COMPLAINT_TITLES),
            description=f"Detailed description of the complaint. Patient experienced issues during their visit.",
            category=random.choice(['clinical_care', 'staff_behavior', 'facility', 'wait_time', 'billing']),
            priority=random.choice(['low', 'medium', 'high', 'urgent']),
            severity=random.choice(['low', 'medium', 'high', 'critical']),
            source=random.choice(['patient', 'family', 'survey', 'call_center']),
            status=random.choice(['open', 'in_progress', 'resolved', 'closed']),
            encounter_id=f"ENC{random.randint(100000, 999999)}",
            assigned_to=random.choice(users) if random.random() > 0.5 else None,
        )
        complaints.append(complaint)
    print(f"  Created {len(complaints)} complaints")
    return complaints


def create_feedback(patients, hospitals, physicians, users):
    """Create sample feedback"""
    print("Creating feedback...")
    from apps.feedback.models import Feedback, FeedbackResponse
    
    feedback_titles = [
        'Excellent care from Dr. Ahmed',
        'Very satisfied with the service',
        'Suggestion to improve waiting area',
        'Great experience at the hospital',
        'Staff was very helpful and kind',
        'Clean and well-maintained facility',
        'Quick and efficient service',
        'Appreciate the professionalism',
        'Suggestion for better parking',
        'Outstanding nursing care',
    ]
    
    feedback_messages = [
        'I had a wonderful experience. The staff was very professional and caring.',
        'The doctor took time to explain everything clearly. Very satisfied.',
        'I suggest adding more seating in the waiting area for better comfort.',
        'Everything was excellent from registration to discharge.',
        'The nurses were extremely helpful and answered all my questions.',
        'The facility is very clean and well-organized.',
        'I was seen quickly and the process was very smooth.',
        'I appreciate the high level of professionalism shown by all staff.',
        'The parking area could be improved with better signage.',
        'The nursing staff provided outstanding care during my stay.',
    ]
    
    feedbacks = []
    for i in range(40):
        patient = random.choice(patients)
        hospital = patient.primary_hospital or random.choice(hospitals)
        is_anonymous = random.random() < 0.2  # 20% anonymous
        
        feedback = Feedback.objects.create(
            patient=None if is_anonymous else patient,
            is_anonymous=is_anonymous,
            contact_name=f"{random.choice(ENGLISH_FIRST_NAMES_MALE)} {random.choice(ENGLISH_LAST_NAMES)}" if is_anonymous else '',
            contact_email=f"anonymous{i}@example.com" if is_anonymous else '',
            contact_phone=generate_saudi_phone() if is_anonymous else '',
            hospital=hospital,
            department=random.choice(hospital.departments.all()) if hospital.departments.exists() and random.random() > 0.5 else None,
            physician=random.choice(physicians) if random.random() > 0.6 else None,
            feedback_type=random.choice(['compliment', 'suggestion', 'general', 'inquiry']),
            title=random.choice(feedback_titles),
            message=random.choice(feedback_messages),
            category=random.choice(['clinical_care', 'staff_service', 'facility', 'communication', 'appointment', 'cleanliness']),
            rating=random.randint(3, 5) if random.random() > 0.3 else None,
            priority=random.choice(['low', 'medium', 'high']),
            sentiment=random.choice(['positive', 'neutral', 'negative']),
            sentiment_score=random.uniform(0.3, 1.0) if random.random() > 0.7 else None,
            status=random.choice(['submitted', 'reviewed', 'acknowledged', 'closed']),
            encounter_id=f"ENC{random.randint(100000, 999999)}" if random.random() > 0.5 else '',
            assigned_to=random.choice(users) if random.random() > 0.5 else None,
            is_featured=random.random() < 0.15,  # 15% featured
            requires_follow_up=random.random() < 0.2,  # 20% require follow-up
        )
        
        # Add initial response
        FeedbackResponse.objects.create(
            feedback=feedback,
            response_type='note',
            message=f"Feedback received and logged in the system.",
            created_by=random.choice(users),
            is_internal=True,
        )
        
        # Add additional responses for some feedback
        if feedback.status in ['reviewed', 'acknowledged', 'closed'] and random.random() > 0.5:
            FeedbackResponse.objects.create(
                feedback=feedback,
                response_type='response',
                message="Thank you for your feedback. We appreciate your input and will work to improve our services.",
                created_by=random.choice(users),
                is_internal=False,
            )
        
        feedbacks.append(feedback)
    
    print(f"  Created {len(feedbacks)} feedback items")
    return feedbacks


def create_survey_templates(hospitals):
    """Create survey templates"""
    print("Creating survey templates...")
    # Check if templates already exist
    existing_count = SurveyTemplate.objects.count()
    if existing_count > 0:
        print(f"  Survey templates already exist ({existing_count} found), skipping creation...")
        return
    
    for hospital in hospitals[:2]:  # Create for first 2 hospitals
        # OPD Survey
        template = SurveyTemplate.objects.create(
            name=f'OPD Patient Satisfaction Survey - {hospital.code}',
            name_ar='استبيان رضا مرضى العيادات الخارجية',
            description='Survey for outpatient department visits',
            description_ar='استبيان لزيارات قسم العيادات الخارجية',
            hospital=hospital,
            survey_type='stage',
            scoring_method='average',
            negative_threshold=3.0,
            is_active=True,
        )
        
        # Create questions
        questions_data = [
            {'text': 'How would you rate your overall experience?', 'text_ar': 'كيف تقيم تجربتك الإجمالية؟', 'type': 'rating'},
            {'text': 'How likely are you to recommend us?', 'text_ar': 'ما مدى احتمالية توصيتك بنا؟', 'type': 'nps'},
            {'text': 'Was the staff courteous and helpful?', 'text_ar': 'هل كان الموظفون مهذبين ومتعاونين؟', 'type': 'yes_no'},
            {'text': 'Any additional comments?', 'text_ar': 'أي تعليقات إضافية؟', 'type': 'textarea'},
        ]
        
        for idx, q_data in enumerate(questions_data):
            SurveyQuestion.objects.create(
                survey_template=template,
                text=q_data['text'],
                text_ar=q_data['text_ar'],
                question_type=q_data['type'],
                order=idx,
                is_required=True if idx < 2 else False,
            )
        
        print(f"  Created survey template for {hospital.name}")


def create_journey_templates(hospitals):
    """Create journey templates"""
    print("Creating journey templates...")
    for hospital in hospitals[:2]:
        # OPD Journey
        journey_template, created = PatientJourneyTemplate.objects.get_or_create(
            hospital=hospital,
            journey_type='opd',
            name='OPD Journey',
            defaults={
                'name_ar': 'رحلة العيادات الخارجية',
                'is_active': True,
                'is_default': True,
            }
        )
        
        if created:
            # Create stages
            stages_data = [
                {'name': 'Registration', 'name_ar': 'التسجيل', 'code': 'REG', 'trigger': 'OPD_REGISTRATION'},
                {'name': 'MD Consultation', 'name_ar': 'استشارة الطبيب', 'code': 'MD', 'trigger': 'OPD_VISIT_COMPLETED'},
                {'name': 'Laboratory', 'name_ar': 'المختبر', 'code': 'LAB', 'trigger': 'LAB_COMPLETED'},
                {'name': 'Pharmacy', 'name_ar': 'الصيدلية', 'code': 'PHARM', 'trigger': 'PHARMACY_DISPENSED'},
            ]
            
            for idx, stage_data in enumerate(stages_data):
                PatientJourneyStageTemplate.objects.create(
                    journey_template=journey_template,
                    name=stage_data['name'],
                    name_ar=stage_data['name_ar'],
                    code=stage_data['code'],
                    order=idx,
                    trigger_event_code=stage_data['trigger'],
                    is_active=True,
                )
            
            print(f"  Created journey template for {hospital.name}")


def create_qi_projects(hospitals):
    """Create QI projects"""
    print("Creating QI projects...")
    project_names = [
        ('Reduce ER Wait Times', 'تقليل أوقات الانتظار في الطوارئ'),
        ('Improve Patient Satisfaction Scores', 'تحسين درجات رضا المرضى'),
        ('Enhance Medication Safety', 'تعزيز سلامة الأدوية'),
        ('Streamline Discharge Process', 'تبسيط عملية الخروج'),
    ]
    
    projects = []
    for hospital in hospitals[:2]:
        for name_en, name_ar in project_names[:2]:
            project = QIProject.objects.create(
                name=name_en,
                name_ar=name_ar,
                description=f"Quality improvement initiative to {name_en.lower()}",
                hospital=hospital,
                status=random.choice(['active', 'pending', 'completed']),
                start_date=datetime.now().date() - timedelta(days=random.randint(30, 180)),
                target_completion_date=datetime.now().date() + timedelta(days=random.randint(30, 180)),
            )
            projects.append(project)
    print(f"  Created {len(projects)} QI projects")
    return projects


def create_px_actions(complaints, hospitals, users):
    """Create PX actions"""
    print("Creating PX actions...")
    actions = []
    for i in range(20):
        hospital = random.choice(hospitals)
        action = PXAction.objects.create(
            source_type=random.choice(['survey', 'complaint', 'social_media', 'call_center']),
            title=f"Action: {random.choice(COMPLAINT_TITLES)}",
            description="Action created to address patient feedback and improve experience.",
            hospital=hospital,
            department=random.choice(hospital.departments.all()) if hospital.departments.exists() else None,
            category=random.choice(['clinical_quality', 'patient_safety', 'service_quality', 'staff_behavior']),
            priority=random.choice(['low', 'medium', 'high', 'urgent']),
            severity=random.choice(['low', 'medium', 'high', 'critical']),
            status=random.choice(['open', 'in_progress', 'pending_approval', 'approved', 'closed']),
            assigned_to=random.choice(users) if random.random() > 0.3 else None,
        )
        actions.append(action)
    print(f"  Created {len(actions)} PX actions")
    return actions


def create_journey_instances(journey_templates, patients):
    """Create journey instances"""
    print("Creating journey instances...")
    from apps.journeys.models import PatientJourneyTemplate
    
    templates = PatientJourneyTemplate.objects.filter(is_active=True)
    if not templates.exists():
        print("  No journey templates found, skipping...")
        return []
    
    instances = []
    for i in range(20):
        template = random.choice(templates)
        patient = random.choice(patients)
        
        instance = PatientJourneyInstance.objects.create(
            journey_template=template,
            patient=patient,
            encounter_id=f"ENC{random.randint(100000, 999999)}",
            hospital=template.hospital,
            status=random.choice(['active', 'completed']),
        )
        
        # Create stage instances
        for stage_template in template.stages.all():
            PatientJourneyStageInstance.objects.create(
                journey_instance=instance,
                stage_template=stage_template,
                status=random.choice(['pending', 'completed']),
            )
        
        instances.append(instance)
    print(f"  Created {len(instances)} journey instances")
    return instances


def create_survey_instances(survey_templates, patients):
    """Create survey instances"""
    print("Creating survey instances...")
    from apps.surveys.models import SurveyTemplate
    
    templates = SurveyTemplate.objects.filter(is_active=True)
    if not templates.exists():
        print("  No survey templates found, skipping...")
        return []
    
    instances = []
    for i in range(30):
        template = random.choice(templates)
        patient = random.choice(patients)
        
        instance = SurveyInstance.objects.create(
            survey_template=template,
            patient=patient,
            delivery_channel=random.choice(['sms', 'whatsapp', 'email']),
            recipient_phone=patient.phone,
            recipient_email=patient.email,
            status=random.choice(['sent', 'completed']),
            sent_at=timezone.now() - timedelta(days=random.randint(1, 30)),
        )
        
        # If completed, add responses
        if instance.status == 'completed':
            instance.completed_at = timezone.now() - timedelta(days=random.randint(0, 29))
            for question in template.questions.all():
                if question.question_type in ['rating', 'likert']:
                    SurveyResponse.objects.create(
                        survey_instance=instance,
                        question=question,
                        numeric_value=random.randint(1, 5),
                    )
                elif question.question_type == 'nps':
                    SurveyResponse.objects.create(
                        survey_instance=instance,
                        question=question,
                        numeric_value=random.randint(0, 10),
                    )
            instance.calculate_score()
            instance.save()
        
        instances.append(instance)
    print(f"  Created {len(instances)} survey instances")
    return instances


def create_call_center_interactions(patients, hospitals, users):
    """Create call center interactions"""
    print("Creating call center interactions...")
    from apps.callcenter.models import CallCenterInteraction
    
    interactions = []
    for i in range(25):
        patient = random.choice(patients)
        hospital = patient.primary_hospital or random.choice(hospitals)
        
        interaction = CallCenterInteraction.objects.create(
            patient=patient,
            hospital=hospital,
            agent=random.choice(users) if random.random() > 0.3 else None,
            call_type=random.choice(['inquiry', 'complaint', 'appointment', 'follow_up', 'feedback']),
            subject=f"Call regarding {random.choice(['appointment', 'billing', 'test results', 'medication'])}",
            notes="Patient called with inquiry. Issue resolved during call.",
            satisfaction_rating=random.randint(1, 5),
            wait_time_seconds=random.randint(30, 600),
            call_duration_seconds=random.randint(120, 900),
            resolved=random.choice([True, False]),
        )
        interactions.append(interaction)
    print(f"  Created {len(interactions)} call center interactions")
    return interactions


def create_social_mentions(hospitals):
    """Create social media mentions"""
    print("Creating social media mentions...")
    from apps.social.models import SocialMention
    
    mentions = []
    for i in range(15):
        hospital = random.choice(hospitals)
        
        mention = SocialMention.objects.create(
            platform=random.choice(['twitter', 'facebook', 'instagram']),
            post_url=f"https://twitter.com/user/status/{random.randint(1000000, 9999999)}",
            post_id=f"POST{random.randint(100000, 999999)}",
            author_username=f"user{random.randint(100, 999)}",
            author_name=f"{random.choice(ENGLISH_FIRST_NAMES_MALE)} {random.choice(ENGLISH_LAST_NAMES)}",
            content=f"Great experience at {hospital.name}! The staff was very professional.",
            hospital=hospital,
            sentiment=random.choice(['positive', 'neutral', 'negative']),
            sentiment_score=random.uniform(-1, 1),
            likes_count=random.randint(0, 100),
            shares_count=random.randint(0, 50),
            comments_count=random.randint(0, 30),
            posted_at=timezone.now() - timedelta(days=random.randint(1, 30)),
        )
        mentions.append(mention)
    print(f"  Created {len(mentions)} social media mentions")
    return mentions


def main():
    """Main data generation function"""
    print("\n" + "="*60)
    print("PX360 - Saudi-Influenced Data Generator")
    print("="*60 + "\n")
    
    # Clear existing data first
    clear_existing_data()
    
    # Create base data
    hospitals = create_hospitals()
    departments = create_departments(hospitals)
    physicians = create_physicians(hospitals, departments)
    patients = create_patients(hospitals)
    create_users(hospitals)
    
    # Get all users for assignments
    users = list(User.objects.all())
    
    # Create operational data
    complaints = create_complaints(patients, hospitals, physicians, users)
    feedbacks = create_feedback(patients, hospitals, physicians, users)
    create_survey_templates(hospitals)
    create_journey_templates(hospitals)
    projects = create_qi_projects(hospitals)
    actions = create_px_actions(complaints, hospitals, users)
    journey_instances = create_journey_instances(None, patients)
    survey_instances = create_survey_instances(None, patients)
    call_interactions = create_call_center_interactions(patients, hospitals, users)
    social_mentions = create_social_mentions(hospitals)
    
    print("\n" + "="*60)
    print("Data Generation Complete!")
    print("="*60)
    print(f"\nCreated:")
    print(f"  - {len(hospitals)} Hospitals")
    print(f"  - {len(departments)} Departments")
    print(f"  - {len(physicians)} Physicians")
    print(f"  - {len(patients)} Patients")
    print(f"  - {len(users)} Users")
    print(f"  - {len(complaints)} Complaints")
    print(f"  - {len(feedbacks)} Feedback Items")
    print(f"  - {len(actions)} PX Actions")
    print(f"  - {len(journey_instances)} Journey Instances")
    print(f"  - {len(survey_instances)} Survey Instances")
    print(f"  - {len(call_interactions)} Call Center Interactions")
    print(f"  - {len(social_mentions)} Social Media Mentions")
    print(f"  - {len(projects)} QI Projects")
    print(f"\nYou can now login with:")
    print(f"  Username: px_admin")
    print(f"  Password: admin123")
    print(f"\nOr hospital admins:")
    print(f"  Username: admin_kfmc (or admin_kfsh, admin_kamc, etc.)")
    print(f"  Password: admin123")
    print(f"\nAccess the system at: http://127.0.0.1:8000/")
    print("\n")


if __name__ == '__main__':
    main()