204 lines
5.3 KiB
HTML
204 lines
5.3 KiB
HTML
{% extends "layouts/public_base.html" %}
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{% load i18n %}
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{% block title %}{% trans "Complaint Submitted" %}{% endblock %}
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{% block extra_css %}
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<style>
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.success-container {
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max-width: 700px;
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margin: 4rem auto;
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text-align: center;
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padding: 3rem;
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}
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.success-icon {
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font-size: 6rem;
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color: #28a745;
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margin-bottom: 2rem;
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animation: scaleIn 0.5s ease-out;
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}
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@keyframes scaleIn {
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from {
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transform: scale(0);
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opacity: 0;
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}
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to {
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transform: scale(1);
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opacity: 1;
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}
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}
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.success-card {
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background: white;
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border-radius: 12px;
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padding: 3rem;
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box-shadow: 0 4px 12px rgba(0,0,0,0.1);
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}
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.reference-number {
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background: linear-gradient(135deg, #3498db 0%, #2980b9 100%);
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color: white;
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padding: 1.5rem 2rem;
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border-radius: 8px;
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font-size: 2rem;
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font-weight: bold;
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display: inline-block;
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margin: 2rem 0;
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letter-spacing: 2px;
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}
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.info-box {
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background: #f8f9fa;
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border-left: 4px solid #3498db;
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padding: 1.5rem;
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text-align: left;
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margin: 2rem 0;
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border-radius: 4px;
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}
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.info-box h4 {
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color: #2c3e50;
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margin-top: 0;
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}
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.info-box ul {
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margin-bottom: 0;
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padding-left: 1.5rem;
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}
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.info-box li {
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margin-bottom: 0.5rem;
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}
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.btn-primary-custom {
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background: linear-gradient(135deg, #3498db 0%, #2980b9 100%);
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border: none;
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padding: 1rem 2.5rem;
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border-radius: 8px;
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color: white;
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font-weight: 600;
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font-size: 1.1rem;
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cursor: pointer;
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transition: all 0.3s;
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display: inline-block;
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text-decoration: none;
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margin: 0.5rem;
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}
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.btn-primary-custom:hover {
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transform: translateY(-2px);
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box-shadow: 0 4px 12px rgba(52, 152, 219, 0.4);
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}
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.btn-secondary-custom {
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background: #6c757d;
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border: none;
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padding: 1rem 2.5rem;
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border-radius: 8px;
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color: white;
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font-weight: 600;
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font-size: 1.1rem;
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cursor: pointer;
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transition: all 0.3s;
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display: inline-block;
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text-decoration: none;
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margin: 0.5rem;
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}
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.btn-secondary-custom:hover {
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transform: translateY(-2px);
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box-shadow: 0 4px 12px rgba(108, 117, 125, 0.4);
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}
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.contact-info {
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margin-top: 2rem;
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padding-top: 2rem;
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border-top: 1px solid #dee2e6;
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}
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.contact-info p {
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color: #6c757d;
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margin-bottom: 0.5rem;
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}
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.contact-info strong {
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color: #2c3e50;
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}
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</style>
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{% endblock %}
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{% block content %}
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<div class="success-container">
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<div class="success-card">
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<div class="success-icon">
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<i class="fas fa-check-circle"></i>
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</div>
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<h1 style="color: #2c3e50; margin-bottom: 1rem;">
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{% trans "Complaint Submitted Successfully!" %}
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</h1>
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<p class="lead" style="color: #6c757d;">
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{% trans "Thank you for your feedback. Your complaint has been received and is being reviewed." %}
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</p>
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<div class="reference-number">
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#{{ reference_number }}
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</div>
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<p style="color: #6c757d;">
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<i class="fas fa-info-circle"></i>
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{% trans "Please save this reference number for your records. You will need it to track your complaint status." %}
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</p>
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<div class="info-box">
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<h4><i class="fas fa-clock"></i> {% trans "What Happens Next?" %}</h4>
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<ul>
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<li>{% trans "Your complaint will be reviewed by our team within 24 hours" %}</li>
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<li>{% trans "You will receive updates via phone or email based on the contact information provided" %}</li>
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<li>{% trans "Our typical response time is 24-48 hours depending on severity" %}</li>
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<li>{% trans "You can check the status of your complaint using your reference number" %}</li>
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</ul>
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</div>
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<div class="info-box">
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<h4><i class="fas fa-phone"></i> {% trans "Need Immediate Assistance?" %}</h4>
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<p style="margin-bottom: 0;">
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{% trans "If your complaint is urgent, please contact our Patient Relations department directly at:" %}
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</p>
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<p style="font-size: 1.2rem; margin: 1rem 0; color: #3498db;">
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<i class="fas fa-phone"></i> 920-000-0000
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</p>
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<p style="margin-bottom: 0; color: #6c757d;">
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{% trans "Available Saturday to Thursday, 8:00 AM - 8:00 PM" %}
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</p>
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</div>
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<div style="margin-top: 2rem;">
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<a href="{% url 'complaints:public_complaint_submit' %}" class="btn-primary-custom">
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<i class="fas fa-plus-circle"></i> {% trans "Submit Another Complaint" %}
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</a>
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<a href="/" class="btn-secondary-custom">
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<i class="fas fa-home"></i> {% trans "Return to Home" %}
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</a>
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</div>
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<div class="contact-info">
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<p>
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<strong>{% trans "Need Help?" %}</strong>
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</p>
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<p>
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<i class="fas fa-envelope"></i> {% trans "Email:" %}
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<a href="mailto:patient.relations@healthcare.sa">patient.relations@healthcare.sa</a>
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</p>
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<p>
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<i class="fas fa-globe"></i> {% trans "Website:" %}
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<a href="https://www.healthcare.sa">www.healthcare.sa</a>
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</p>
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</div>
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</div>
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</div>
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{% endblock %}
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