HH/templates/actions/action_detail.html
2025-12-24 12:42:31 +03:00

678 lines
31 KiB
HTML

{% extends "layouts/base.html" %}
{% load i18n %}
{% load static %}
{% block title %}Action #{{ action.id|slice:":8" }} - PX360{% endblock %}
{% block extra_css %}
<style>
.action-header {
background: linear-gradient(135deg, #f57c00 0%, #ff6f00 100%);
color: white;
padding: 30px;
border-radius: 12px;
margin-bottom: 30px;
}
.sla-progress-card {
background: rgba(255,255,255,0.2);
padding: 20px;
border-radius: 8px;
}
.sla-progress-card.overdue {
background: #d32f2f;
}
.progress-custom {
height: 30px;
border-radius: 15px;
background: rgba(255,255,255,0.3);
}
.progress-bar-custom {
border-radius: 15px;
font-weight: 600;
display: flex;
align-items: center;
justify-content: center;
}
.status-badge {
padding: 6px 16px;
border-radius: 20px;
font-size: 0.9rem;
font-weight: 600;
}
.status-open { background: #e3f2fd; color: #1976d2; }
.status-in_progress { background: #fff3e0; color: #f57c00; }
.status-pending_approval { background: #fff9c4; color: #f57f17; }
.status-approved { background: #e8f5e9; color: #388e3c; }
.status-closed { background: #f5f5f5; color: #616161; }
.status-cancelled { background: #ffebee; color: #d32f2f; }
.severity-badge {
padding: 6px 16px;
border-radius: 20px;
font-size: 0.9rem;
font-weight: 600;
}
.severity-low { background: #e8f5e9; color: #388e3c; }
.severity-medium { background: #fff3e0; color: #f57c00; }
.severity-high { background: #ffebee; color: #d32f2f; }
.severity-critical { background: #880e4f; color: #fff; }
.source-badge {
padding: 6px 14px;
border-radius: 15px;
font-size: 0.85rem;
font-weight: 500;
}
.source-survey { background: #e1f5fe; color: #01579b; }
.source-complaint { background: #fce4ec; color: #880e4f; }
.source-social_media { background: #f3e5f5; color: #4a148c; }
.source-call_center { background: #e8f5e9; color: #1b5e20; }
.timeline {
position: relative;
padding-left: 30px;
}
.timeline::before {
content: '';
position: absolute;
left: 8px;
top: 0;
bottom: 0;
width: 2px;
background: #dee2e6;
}
.timeline-item {
position: relative;
padding-bottom: 30px;
}
.timeline-item::before {
content: '';
position: absolute;
left: -26px;
top: 5px;
width: 16px;
height: 16px;
border-radius: 50%;
background: #fff;
border: 3px solid #f57c00;
z-index: 1;
}
.timeline-item.status_change::before {
border-color: #1976d2;
}
.timeline-item.assignment::before {
border-color: #388e3c;
}
.timeline-item.escalation::before {
border-color: #d32f2f;
}
.timeline-item.approval::before {
border-color: #4caf50;
}
.timeline-item.evidence::before {
border-color: #ff9800;
}
.evidence-card {
border-left: 4px solid #ff9800;
transition: transform 0.2s;
}
.evidence-card:hover {
transform: translateX(5px);
}
.info-label {
font-weight: 600;
color: #6c757d;
font-size: 0.85rem;
text-transform: uppercase;
letter-spacing: 0.5px;
}
.info-value {
font-size: 1rem;
color: #212529;
margin-top: 4px;
}
.escalation-badge {
background: #ff6f00;
color: white;
padding: 4px 12px;
border-radius: 12px;
font-size: 0.85rem;
font-weight: 600;
}
</style>
{% endblock %}
{% block content %}
<div class="container-fluid">
<!-- Back Button -->
<div class="mb-3">
<a href="{% url 'actions:action_list' %}" class="btn btn-outline-secondary btn-sm">
<i class="bi bi-arrow-left me-1"></i> Back to Actions
</a>
</div>
<!-- Action Header -->
<div class="action-header">
<div class="row align-items-center">
<div class="col-md-8">
<div class="d-flex align-items-center mb-2">
<h3 class="mb-0 me-3">{{ action.title }}</h3>
<span class="status-badge status-{{ action.status }}">
{{ action.get_status_display }}
</span>
<span class="severity-badge severity-{{ action.severity }} ms-2">
{{ action.get_severity_display }}
</span>
{% if action.escalation_level > 0 %}
<span class="escalation-badge ms-2">
<i class="bi bi-arrow-up-circle me-1"></i>Level {{ action.escalation_level }}
</span>
{% endif %}
</div>
<p class="mb-2">
<i class="bi bi-hash me-1"></i>
<strong>ID:</strong> {{ action.id|slice:":8" }}
<span class="mx-2">|</span>
<span class="source-badge source-{{ action.source_type }}">
{{ action.get_source_type_display }}
</span>
</p>
<p class="mb-0">
<i class="bi bi-hospital me-1"></i>
<strong>Hospital:</strong> {{ action.hospital.name_en }}
{% if action.department %}
<span class="mx-2">|</span>
<i class="bi bi-building me-1"></i>
<strong>Department:</strong> {{ action.department.name_en }}
{% endif %}
</p>
</div>
<div class="col-md-4">
<div class="sla-progress-card {% if action.is_overdue %}overdue{% endif %}">
<div class="mb-2">
<i class="bi bi-clock-history me-1"></i>
<strong>SLA Progress</strong>
</div>
<div class="progress progress-custom mb-2">
<div class="progress-bar progress-bar-custom {% if action.is_overdue %}bg-danger{% elif sla_progress > 80 %}bg-warning{% else %}bg-success{% endif %}"
style="width: {{ sla_progress }}%">
{{ sla_progress }}%
</div>
</div>
<div class="d-flex justify-content-between">
<small>Due: {{ action.due_at|date:"M d, Y H:i" }}</small>
{% if action.is_overdue %}
<small><strong>OVERDUE</strong></small>
{% else %}
<small>{{ action.due_at|timeuntil }} left</small>
{% endif %}
</div>
</div>
</div>
</div>
</div>
<div class="row">
<!-- Main Content -->
<div class="col-lg-8">
<!-- Tabs -->
<ul class="nav nav-tabs mb-3" id="actionTabs" role="tablist">
<li class="nav-item" role="presentation">
<button class="nav-link active" id="details-tab" data-bs-toggle="tab"
data-bs-target="#details" type="button" role="tab">
<i class="bi bi-info-circle me-1"></i> Details
</button>
</li>
<li class="nav-item" role="presentation">
<button class="nav-link" id="logs-tab" data-bs-toggle="tab"
data-bs-target="#logs" type="button" role="tab">
<i class="bi bi-clock-history me-1"></i> Activity Log ({{ logs.count }})
</button>
</li>
<li class="nav-item" role="presentation">
<button class="nav-link" id="evidence-tab" data-bs-toggle="tab"
data-bs-target="#evidence" type="button" role="tab">
<i class="bi bi-file-earmark-check me-1"></i> Evidence ({{ evidence_attachments.count }})
</button>
</li>
<li class="nav-item" role="presentation">
<button class="nav-link" id="attachments-tab" data-bs-toggle="tab"
data-bs-target="#attachments" type="button" role="tab">
<i class="bi bi-paperclip me-1"></i> Attachments ({{ attachments.count }})
</button>
</li>
</ul>
<!-- Tab Content -->
<div class="tab-content" id="actionTabsContent">
<!-- Details Tab -->
<div class="tab-pane fade show active" id="details" role="tabpanel">
<div class="card">
<div class="card-body">
<h5 class="card-title mb-4">Action Details</h5>
<div class="row mb-3">
<div class="col-md-6">
<div class="info-label">Category</div>
<div class="info-value">
<span class="badge bg-secondary">{{ action.get_category_display }}</span>
</div>
</div>
<div class="col-md-6">
<div class="info-label">Priority</div>
<div class="info-value">
<span class="badge bg-info">{{ action.get_priority_display }}</span>
</div>
</div>
</div>
<hr>
<div class="mb-3">
<div class="info-label">Description</div>
<div class="info-value mt-2">
<p class="mb-0">{{ action.description|linebreaks }}</p>
</div>
</div>
{% if action.action_plan %}
<hr>
<div class="mb-3">
<div class="info-label">Action Plan</div>
<div class="info-value mt-2">
<div class="alert alert-info">
{{ action.action_plan|linebreaks }}
</div>
</div>
</div>
{% endif %}
{% if action.outcome %}
<hr>
<div class="mb-3">
<div class="info-label">Outcome</div>
<div class="info-value mt-2">
<div class="alert alert-success">
{{ action.outcome|linebreaks }}
</div>
</div>
</div>
{% endif %}
<hr>
<div class="row">
<div class="col-md-6">
<div class="info-label">Created</div>
<div class="info-value">{{ action.created_at|date:"M d, Y H:i" }}</div>
</div>
<div class="col-md-6">
<div class="info-label">Last Updated</div>
<div class="info-value">{{ action.updated_at|date:"M d, Y H:i" }}</div>
</div>
</div>
</div>
</div>
</div>
<!-- Activity Log Tab -->
<div class="tab-pane fade" id="logs" role="tabpanel">
<div class="card">
<div class="card-body">
<h5 class="card-title mb-4">Activity Log</h5>
{% if logs %}
<div class="timeline">
{% for log in logs %}
<div class="timeline-item {{ log.log_type }}">
<div class="card mb-3">
<div class="card-body">
<div class="d-flex justify-content-between align-items-start mb-2">
<div>
<span class="badge bg-primary">{{ log.get_log_type_display }}</span>
{% if log.created_by %}
<span class="text-muted ms-2">
by {{ log.created_by.get_full_name }}
</span>
{% endif %}
</div>
<small class="text-muted">
{{ log.created_at|date:"M d, Y H:i" }}
</small>
</div>
<p class="mb-0">{{ log.message }}</p>
{% if log.old_status and log.new_status %}
<div class="mt-2">
<span class="status-badge status-{{ log.old_status }}">
{{ log.old_status }}
</span>
<i class="bi bi-arrow-right mx-2"></i>
<span class="status-badge status-{{ log.new_status }}">
{{ log.new_status }}
</span>
</div>
{% endif %}
</div>
</div>
</div>
{% endfor %}
</div>
{% else %}
<div class="text-center py-5">
<i class="bi bi-clock-history" style="font-size: 3rem; color: #ccc;"></i>
<p class="text-muted mt-3">No activity log entries yet</p>
</div>
{% endif %}
</div>
</div>
</div>
<!-- Evidence Tab -->
<div class="tab-pane fade" id="evidence" role="tabpanel">
<div class="card">
<div class="card-body">
<h5 class="card-title mb-4">Evidence Files</h5>
{% if evidence_attachments %}
<div class="list-group mb-3">
{% for evidence in evidence_attachments %}
<div class="list-group-item evidence-card">
<div class="d-flex justify-content-between align-items-center">
<div>
<i class="bi bi-file-earmark-check text-warning me-2"></i>
<strong>{{ evidence.filename }}</strong>
<span class="badge bg-warning text-dark ms-2">Evidence</span>
<br>
<small class="text-muted">
Uploaded by {{ evidence.uploaded_by.get_full_name }}
on {{ evidence.created_at|date:"M d, Y H:i" }}
({{ evidence.file_size|filesizeformat }})
</small>
{% if evidence.description %}
<br>
<small>{{ evidence.description }}</small>
{% endif %}
</div>
<a href="{{ evidence.file.url }}" class="btn btn-sm btn-outline-primary"
target="_blank" download>
<i class="bi bi-download"></i>
</a>
</div>
</div>
{% endfor %}
</div>
{% else %}
<div class="text-center py-5">
<i class="bi bi-file-earmark-check" style="font-size: 3rem; color: #ccc;"></i>
<p class="text-muted mt-3">No evidence files uploaded yet</p>
{% if action.requires_approval and action.status != 'closed' %}
<p class="text-warning">
<i class="bi bi-exclamation-triangle me-1"></i>
Evidence is required before requesting approval
</p>
{% endif %}
</div>
{% endif %}
</div>
</div>
</div>
<!-- Attachments Tab -->
<div class="tab-pane fade" id="attachments" role="tabpanel">
<div class="card">
<div class="card-body">
<h5 class="card-title mb-4">All Attachments</h5>
{% if attachments %}
<div class="list-group">
{% for attachment in attachments %}
<div class="list-group-item">
<div class="d-flex justify-content-between align-items-center">
<div>
<i class="bi bi-file-earmark me-2"></i>
<strong>{{ attachment.filename }}</strong>
{% if attachment.is_evidence %}
<span class="badge bg-warning text-dark ms-2">Evidence</span>
{% endif %}
<br>
<small class="text-muted">
Uploaded by {{ attachment.uploaded_by.get_full_name }}
on {{ attachment.created_at|date:"M d, Y H:i" }}
({{ attachment.file_size|filesizeformat }})
</small>
{% if attachment.description %}
<br>
<small>{{ attachment.description }}</small>
{% endif %}
</div>
<a href="{{ attachment.file.url }}" class="btn btn-sm btn-outline-primary"
target="_blank" download>
<i class="bi bi-download"></i>
</a>
</div>
</div>
{% endfor %}
</div>
{% else %}
<div class="text-center py-5">
<i class="bi bi-paperclip" style="font-size: 3rem; color: #ccc;"></i>
<p class="text-muted mt-3">No attachments</p>
</div>
{% endif %}
</div>
</div>
</div>
</div>
</div>
<!-- Sidebar Actions -->
<div class="col-lg-4">
<!-- Approval Required -->
{% if action.status == 'pending_approval' and can_approve %}
<div class="card mb-3 border-success">
<div class="card-header bg-success text-white">
<h6 class="mb-0"><i class="bi bi-check-circle me-2"></i>Approval Required</h6>
</div>
<div class="card-body">
<p class="mb-3">This action is awaiting your approval.</p>
<form method="post" action="{% url 'actions:action_approve' action.id %}">
{% csrf_token %}
<button type="submit" class="btn btn-success w-100">
<i class="bi bi-check-circle me-1"></i> Approve Action
</button>
</form>
</div>
</div>
{% endif %}
<!-- Quick Actions -->
{% if can_edit %}
<div class="card mb-3">
<div class="card-header bg-primary text-white">
<h6 class="mb-0"><i class="bi bi-lightning-fill me-2"></i>Quick Actions</h6>
</div>
<div class="card-body">
<!-- Assign -->
<form method="post" action="{% url 'actions:action_assign' action.id %}" class="mb-3">
{% csrf_token %}
<label class="form-label">Assign To</label>
<div class="input-group">
<select name="user_id" class="form-select" required>
<option value="">Select user...</option>
{% for user_obj in assignable_users %}
<option value="{{ user_obj.id }}"
{% if action.assigned_to and action.assigned_to.id == user_obj.id %}selected{% endif %}>
{{ user_obj.get_full_name }}
</option>
{% endfor %}
</select>
<button type="submit" class="btn btn-primary">
<i class="bi bi-person-check"></i>
</button>
</div>
</form>
<!-- Change Status -->
<form method="post" action="{% url 'actions:action_change_status' action.id %}" class="mb-3">
{% csrf_token %}
<label class="form-label">Change Status</label>
<select name="status" class="form-select mb-2" required>
{% for value, label in status_choices %}
<option value="{{ value }}" {% if action.status == value %}selected{% endif %}>
{{ label }}
</option>
{% endfor %}
</select>
<textarea name="note" class="form-control mb-2" rows="2"
placeholder="Optional note..."></textarea>
<button type="submit" class="btn btn-primary w-100">
<i class="bi bi-arrow-repeat me-1"></i> Update Status
</button>
</form>
<!-- Escalate -->
<button type="button" class="btn btn-danger w-100" data-bs-toggle="modal"
data-bs-target="#escalateModal">
<i class="bi bi-arrow-up-circle me-1"></i> Escalate
</button>
</div>
</div>
{% endif %}
<!-- Add Note -->
<div class="card mb-3">
<div class="card-header bg-success text-white">
<h6 class="mb-0"><i class="bi bi-chat-left-text me-2"></i>Add Note</h6>
</div>
<div class="card-body">
<form method="post" action="{% url 'actions:action_add_note' action.id %}">
{% csrf_token %}
<textarea name="note" class="form-control mb-2" rows="3"
placeholder="Enter your note..." required></textarea>
<button type="submit" class="btn btn-success w-100">
<i class="bi bi-plus-circle me-1"></i> Add Note
</button>
</form>
</div>
</div>
<!-- Assignment Info -->
<div class="card mb-3">
<div class="card-header">
<h6 class="mb-0"><i class="bi bi-info-circle me-2"></i>Assignment Info</h6>
</div>
<div class="card-body">
<div class="mb-3">
<div class="info-label">Assigned To</div>
<div class="info-value">
{% if action.assigned_to %}
{{ action.assigned_to.get_full_name }}
<br>
<small class="text-muted">
Assigned {{ action.assigned_at|date:"M d, Y H:i" }}
</small>
{% else %}
<span class="text-muted">Unassigned</span>
{% endif %}
</div>
</div>
{% if action.approved_by %}
<div class="mb-3">
<div class="info-label">Approved By</div>
<div class="info-value">
{{ action.approved_by.get_full_name }}
<br>
<small class="text-muted">
{{ action.approved_at|date:"M d, Y H:i" }}
</small>
</div>
</div>
{% endif %}
{% if action.closed_by %}
<div class="mb-0">
<div class="info-label">Closed By</div>
<div class="info-value">
{{ action.closed_by.get_full_name }}
<br>
<small class="text-muted">
{{ action.closed_at|date:"M d, Y H:i" }}
</small>
</div>
</div>
{% endif %}
</div>
</div>
<!-- SLA Info -->
<div class="card">
<div class="card-header bg-warning text-dark">
<h6 class="mb-0"><i class="bi bi-clock-history me-2"></i>SLA Information</h6>
</div>
<div class="card-body">
<div class="mb-2">
<strong>Due Date:</strong><br>
<span class="{% if action.is_overdue %}text-danger{% endif %}">
{{ action.due_at|date:"M d, Y H:i" }}
</span>
</div>
{% if action.escalated_at %}
<div class="mb-2">
<strong>Escalated:</strong><br>
{{ action.escalated_at|date:"M d, Y H:i" }}
<span class="badge bg-danger ms-1">Level {{ action.escalation_level }}</span>
</div>
{% endif %}
{% if action.reminder_sent_at %}
<div class="mb-0">
<strong>Reminder Sent:</strong><br>
{{ action.reminder_sent_at|date:"M d, Y H:i" }}
</div>
{% endif %}
</div>
</div>
</div>
</div>
</div>
<!-- Escalate Modal -->
<div class="modal fade" id="escalateModal" tabindex="-1">
<div class="modal-dialog">
<div class="modal-content">
<form method="post" action="{% url 'actions:action_escalate' action.id %}">
{% csrf_token %}
<div class="modal-header">
<h5 class="modal-title">Escalate Action</h5>
<button type="button" class="btn-close" data-bs-dismiss="modal"></button>
</div>
<div class="modal-body">
<div class="alert alert-warning">
<i class="bi bi-exclamation-triangle me-2"></i>
This will escalate the action to the next level.
{% if action.escalation_level > 0 %}
Current level: {{ action.escalation_level }}
{% endif %}
</div>
<div class="mb-3">
<label class="form-label">Reason for Escalation</label>
<textarea name="reason" class="form-control" rows="3"
placeholder="Explain why this action needs escalation..." required></textarea>
</div>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-secondary" data-bs-dismiss="modal">Cancel</button>
<button type="submit" class="btn btn-danger">
<i class="bi bi-arrow-up-circle me-1"></i> Escalate
</button>
</div>
</form>
</div>
</div>
</div>
{% endblock %}