HH/templates/complaints/inquiry_list.html
2026-02-25 04:47:05 +03:00

368 lines
17 KiB
HTML

{% extends 'layouts/base.html' %}
{% load i18n %}
{% block title %}{% trans "Inquiries Console" %} - PX360{% endblock %}
{% block extra_css %}
<style>
:root {
--hh-navy: #005696;
--hh-blue: #007bbd;
--hh-light: #eef6fb;
--hh-slate: #64748b;
--hh-success: #10b981;
--hh-warning: #f59e0b;
--hh-danger: #ef4444;
}
.page-header {
background: linear-gradient(135deg, var(--hh-navy) 0%, #0069a8 50%, var(--hh-blue) 100%);
color: white;
padding: 2rem 2.5rem;
border-radius: 1rem;
margin-bottom: 2rem;
box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1);
}
.data-card {
background: white;
border-radius: 1rem;
border: 1px solid #e2e8f0;
box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.05);
transition: all 0.3s ease;
}
.data-card:hover {
box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1);
}
.card-header {
background: linear-gradient(135deg, var(--hh-light), #e0f2fe);
padding: 1.25rem 1.75rem;
border-bottom: 1px solid #bae6fd;
border-radius: 1rem 1rem 0 0;
}
.data-table th {
background: linear-gradient(135deg, var(--hh-light), #e0f2fe);
padding: 0.875rem 1rem;
text-align: left;
font-size: 0.75rem;
font-weight: 700;
text-transform: uppercase;
letter-spacing: 0.05em;
color: var(--hh-navy);
border-bottom: 2px solid #bae6fd;
}
.data-table td {
padding: 1rem;
border-bottom: 1px solid #f1f5f9;
color: #475569;
font-size: 0.875rem;
}
.data-table tbody tr {
transition: background-color 0.2s ease;
cursor: pointer;
}
.data-table tbody tr:hover {
background-color: var(--hh-light);
}
.status-badge {
display: inline-flex;
align-items: center;
gap: 0.375rem;
padding: 0.375rem 0.875rem;
border-radius: 9999px;
font-size: 0.75rem;
font-weight: 700;
}
.status-badge.open { background: linear-gradient(135deg, #e3f2fd, #bbdefb); color: #1565c0; }
.status-badge.in_progress { background: linear-gradient(135deg, #fff3e0, #ffe0b2); color: #e65100; }
.status-badge.resolved { background: linear-gradient(135deg, #e8f5e9, #c8e6c9); color: #2e7d32; }
.status-badge.closed { background: linear-gradient(135deg, #f5f5f5, #e0e0e0); color: #616161; }
.priority-badge {
display: inline-flex;
align-items: center;
gap: 0.25rem;
padding: 0.25rem 0.625rem;
border-radius: 9999px;
font-size: 0.7rem;
font-weight: 700;
text-transform: uppercase;
}
.priority-badge.low { background: linear-gradient(135deg, #e8f5e9, #c8e6c9); color: #2e7d32; }
.priority-badge.medium { background: linear-gradient(135deg, #fff3e0, #ffe0b2); color: #e65100; }
.priority-badge.high { background: linear-gradient(135deg, #ffebee, #ffcdd2); color: #c62828; }
.priority-badge.urgent { background: linear-gradient(135deg, #880e4f, #ad1457); color: white; }
.stat-card {
background: white;
border-radius: 1rem;
padding: 1.5rem;
border: 1px solid #e2e8f0;
transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}
.stat-card:hover {
transform: translateY(-4px);
box-shadow: 0 12px 24px -8px rgba(0, 0, 0, 0.1);
}
.stat-icon {
width: 56px;
height: 56px;
border-radius: 1rem;
display: flex;
align-items: center;
justify-content: center;
margin-bottom: 1rem;
}
.stat-icon.blue { background: linear-gradient(135deg, #e3f2fd, #bbdefb); }
.stat-icon.green { background: linear-gradient(135deg, #e8f5e9, #c8e6c9); }
.stat-icon.orange { background: linear-gradient(135deg, #fff3e0, #ffe0b2); }
.stat-icon.slate { background: linear-gradient(135deg, #f1f5f9, #e2e8f0); }
@keyframes fadeIn {
from { opacity: 0; transform: translateY(20px); }
to { opacity: 1; transform: translateY(0); }
}
.animate-in {
animation: fadeIn 0.5s ease-out forwards;
}
</style>
{% endblock %}
{% block content %}
<div class="px-4 py-6">
<!-- Page Header -->
<div class="page-header animate-in">
<div class="flex items-center justify-between">
<div>
<h1 class="text-2xl font-bold mb-2">
<i data-lucide="help-circle" class="w-7 h-7 inline-block me-2"></i>
{% trans "Inquiries Console" %}
</h1>
<p class="text-white/90">{% trans "Manage patient inquiries and requests" %}</p>
</div>
<a href="{% url 'complaints:inquiry_create' %}"
class="inline-flex items-center gap-2 bg-white text-navy px-5 py-2.5 rounded-xl font-bold hover:bg-light transition shadow-lg">
<i data-lucide="plus" class="w-4 h-4"></i>
{% trans "New Inquiry" %}
</a>
</div>
</div>
<!-- Statistics Cards -->
<div class="grid grid-cols-1 sm:grid-cols-2 lg:grid-cols-4 gap-4 mb-6 animate-in">
<div class="stat-card">
<div class="stat-icon blue">
<i data-lucide="inbox" class="w-6 h-6 text-blue-600"></i>
</div>
<p class="text-xs font-bold text-slate uppercase tracking-wider">{% trans "Total Inquiries" %}</p>
<p class="text-2xl font-black text-navy mt-1">{{ stats.total }}</p>
</div>
<div class="stat-card">
<div class="stat-icon green">
<i data-lucide="check-circle" class="w-6 h-6 text-green-600"></i>
</div>
<p class="text-xs font-bold text-slate uppercase tracking-wider">{% trans "Resolved" %}</p>
<p class="text-2xl font-black text-navy mt-1">{{ stats.resolved }} <span class="text-sm text-green-600">({{ stats.resolved_percentage|floatformat:1 }}%)</span></p>
</div>
<div class="stat-card">
<div class="stat-icon orange">
<i data-lucide="clock" class="w-6 h-6 text-orange-600"></i>
</div>
<p class="text-xs font-bold text-slate uppercase tracking-wider">{% trans "In Progress" %}</p>
<p class="text-2xl font-black text-navy mt-1">{{ stats.in_progress }}</p>
</div>
<div class="stat-card">
<div class="stat-icon slate">
<i data-lucide="alert-triangle" class="w-6 h-6 text-red-500"></i>
</div>
<p class="text-xs font-bold text-slate uppercase tracking-wider">{% trans "Overdue" %}</p>
<p class="text-2xl font-black text-navy mt-1">{{ stats.overdue }}</p>
</div>
</div>
<!-- Filters -->
<div class="data-card mb-6 animate-in">
<div class="card-header">
<h2 class="text-lg font-bold text-navy flex items-center gap-2 m-0">
<i data-lucide="filter" class="w-5 h-5"></i>
{% trans "Filters" %}
</h2>
</div>
<div class="p-6">
<form method="get" class="grid grid-cols-1 md:grid-cols-4 gap-4">
<div>
<label class="block text-sm font-semibold text-slate mb-1.5">{% trans "Search" %}</label>
<input type="text" name="search" value="{{ filters.search }}"
placeholder="{% trans 'Subject, contact name...' %}"
class="w-full px-4 py-2.5 border-2 border-slate-200 rounded-xl focus:outline-none focus:border-blue focus:ring-2 focus:ring-blue/20">
</div>
<div>
<label class="block text-sm font-semibold text-slate mb-1.5">{% trans "Status" %}</label>
<select name="status" class="w-full px-4 py-2.5 border-2 border-slate-200 rounded-xl focus:outline-none focus:border-blue bg-white">
<option value="">{% trans "All Status" %}</option>
<option value="open" {% if filters.status == 'open' %}selected{% endif %}>{% trans "Open" %}</option>
<option value="in_progress" {% if filters.status == 'in_progress' %}selected{% endif %}>{% trans "In Progress" %}</option>
<option value="resolved" {% if filters.status == 'resolved' %}selected{% endif %}>{% trans "Resolved" %}</option>
<option value="closed" {% if filters.status == 'closed' %}selected{% endif %}>{% trans "Closed" %}</option>
</select>
</div>
<div>
<label class="block text-sm font-semibold text-slate mb-1.5">{% trans "Category" %}</label>
<select name="category" class="w-full px-4 py-2.5 border-2 border-slate-200 rounded-xl focus:outline-none focus:border-blue bg-white">
<option value="">{% trans "All Categories" %}</option>
<option value="general" {% if filters.category == 'general' %}selected{% endif %}>{% trans "General" %}</option>
<option value="services" {% if filters.category == 'services' %}selected{% endif %}>{% trans "Services" %}</option>
<option value="appointments" {% if filters.category == 'appointments' %}selected{% endif %}>{% trans "Appointments" %}</option>
<option value="billing" {% if filters.category == 'billing' %}selected{% endif %}>{% trans "Billing" %}</option>
<option value="medical" {% if filters.category == 'medical' %}selected{% endif %}>{% trans "Medical Records" %}</option>
</select>
</div>
<div class="flex items-end">
<button type="submit" class="w-full px-6 py-2.5 bg-navy text-white rounded-xl font-bold hover:bg-blue transition shadow-lg shadow-navy/25">
<i data-lucide="search" class="w-4 h-4 inline-block me-2"></i>
{% trans "Filter" %}
</button>
</div>
</form>
</div>
</div>
<!-- Inquiries Table -->
<div class="data-card animate-in">
<div class="card-header">
<h2 class="text-lg font-bold text-navy flex items-center gap-2 m-0">
<i data-lucide="help-circle" class="w-5 h-5"></i>
{% trans "All Inquiries" %} ({{ inquiries.paginator.count }})
</h2>
</div>
<div class="p-0">
{% if inquiries %}
<div class="overflow-x-auto">
<table class="w-full data-table">
<thead>
<tr>
<th>{% trans "Reference" %}</th>
<th>{% trans "Subject" %}</th>
<th>{% trans "Contact" %}</th>
<th>{% trans "Category" %}</th>
<th class="text-center">{% trans "Status" %}</th>
<th class="text-center">{% trans "Priority" %}</th>
<th class="text-center">{% trans "Hospital" %}</th>
<th>{% trans "Created" %}</th>
</tr>
</thead>
<tbody class="divide-y divide-slate-100">
{% for inquiry in inquiries %}
<tr onclick="window.location='{% url 'complaints:inquiry_detail' inquiry.pk %}'">
<td>
<span class="font-mono text-xs bg-slate-100 px-2 py-1 rounded">{{ inquiry.reference_number|truncatechars:15 }}</span>
</td>
<td>
<a href="{% url 'complaints:inquiry_detail' inquiry.pk %}"
class="font-semibold text-navy hover:text-blue transition">
{{ inquiry.subject|truncatechars:40 }}
</a>
</td>
<td>
<div>
<p class="font-medium text-slate-700">{{ inquiry.contact_name|default:"-" }}</p>
<p class="text-xs text-slate">{{ inquiry.contact_phone|default:inquiry.contact_email|default:"-" }}</p>
</div>
</td>
<td>
<span class="text-sm text-slate">{{ inquiry.get_category_display|default:"-" }}</span>
</td>
<td class="text-center">
<span class="status-badge {{ inquiry.status }}">
<i data-lucide="{% if inquiry.status == 'open' %}circle{% elif inquiry.status == 'in_progress' %}clock{% elif inquiry.status == 'resolved' %}check-circle{% else %}check{% endif %}" class="w-3 h-3"></i>
{{ inquiry.get_status_display }}
</span>
</td>
<td class="text-center">
<span class="priority-badge {{ inquiry.priority }}">
{% if inquiry.priority == 'low' %}
<i data-lucide="arrow-down" class="w-3 h-3"></i>
{% elif inquiry.priority == 'medium' %}
<i data-lucide="minus" class="w-3 h-3"></i>
{% elif inquiry.priority == 'high' %}
<i data-lucide="arrow-up" class="w-3 h-3"></i>
{% else %}
<i data-lucide="zap" class="w-3 h-3"></i>
{% endif %}
{{ inquiry.get_priority_display }}
</span>
</td>
<td class="text-center">
<span class="text-sm text-slate">{{ inquiry.hospital.name|truncatechars:15 }}</span>
</td>
<td>
<div class="text-sm text-slate">
<p>{{ inquiry.created_at|date:"Y-m-d" }}</p>
<p class="text-xs">{{ inquiry.created_at|date:"H:i" }}</p>
</div>
</td>
</tr>
{% endfor %}
</tbody>
</table>
</div>
<!-- Pagination -->
{% if inquiries.has_other_pages %}
<div class="p-4 border-t border-slate-200">
<div class="flex items-center justify-between">
<p class="text-sm text-slate">
{% blocktrans with start=inquiries.start_index end=inquiries.end_index total=inquiries.paginator.count %}
Showing {{ start }} to {{ end }} of {{ total }} inquiries
{% endblocktrans %}
</p>
<div class="flex gap-2">
{% if inquiries.has_previous %}
<a href="?page={{ inquiries.previous_page_number }}{% if filters.search %}&search={{ filters.search }}{% endif %}{% if filters.status %}&status={{ filters.status }}{% endif %}{% if filters.category %}&category={{ filters.category }}{% endif %}"
class="px-4 py-2 border border-slate-200 rounded-lg hover:bg-slate-50 transition text-sm font-medium">
{% trans "Previous" %}
</a>
{% endif %}
{% if inquiries.has_next %}
<a href="?page={{ inquiries.next_page_number }}{% if filters.search %}&search={{ filters.search }}{% endif %}{% if filters.status %}&status={{ filters.status }}{% endif %}{% if filters.category %}&category={{ filters.category }}{% endif %}"
class="px-4 py-2 border border-slate-200 rounded-lg hover:bg-slate-50 transition text-sm font-medium">
{% trans "Next" %}
</a>
{% endif %}
</div>
</div>
</div>
{% endif %}
{% else %}
<div class="text-center py-12">
<div class="w-16 h-16 bg-slate-100 rounded-full flex items-center justify-center mx-auto mb-4">
<i data-lucide="help-circle" class="w-8 h-8 text-slate-400"></i>
</div>
<p class="text-slate font-medium">{% trans "No inquiries found" %}</p>
<p class="text-slate text-sm mt-1">{% trans "Adjust your filters or create a new inquiry" %}</p>
</div>
{% endif %}
</div>
</div>
</div>
<script>
document.addEventListener('DOMContentLoaded', function() {
lucide.createIcons();
});
</script>
{% endblock %}