194 lines
6.7 KiB
HTML
194 lines
6.7 KiB
HTML
{% load i18n %}
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<!DOCTYPE html>
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<html lang="{{ LANGUAGE_CODE|default:'en' }}" dir="{% if LANGUAGE_CODE == 'ar' %}rtl{% else %}ltr{% endif %}">
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<title>{% trans "Explanation Request" %}</title>
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<style>
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body {
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font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
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line-height: 1.6;
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color: #333;
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margin: 0;
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padding: 20px;
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background-color: #f4f4f4;
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}
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.container {
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max-width: 600px;
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margin: 0 auto;
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background: #fff;
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border-radius: 10px;
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overflow: hidden;
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box-shadow: 0 2px 10px rgba(0,0,0,0.1);
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}
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.header {
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background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
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color: #fff;
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padding: 30px;
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text-align: center;
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}
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.header h1 {
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margin: 0;
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font-size: 28px;
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}
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.content {
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padding: 30px;
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}
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.complaint-box {
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background: #f8f9fa;
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border-left: 4px solid #667eea;
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padding: 15px;
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margin: 20px 0;
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border-radius: 5px;
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}
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.complaint-box h3 {
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margin-top: 0;
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color: #667eea;
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}
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.info-row {
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display: flex;
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margin-bottom: 10px;
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}
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.info-label {
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font-weight: 600;
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min-width: 100px;
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color: #555;
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}
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.info-value {
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flex: 1;
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}
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.button {
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display: inline-block;
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padding: 12px 30px;
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background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
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color: #fff;
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text-decoration: none;
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border-radius: 5px;
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font-weight: 600;
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margin: 20px 0;
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}
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.button:hover {
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opacity: 0.9;
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}
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.note {
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background: #fff3cd;
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border: 1px solid #ffc107;
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padding: 15px;
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border-radius: 5px;
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margin: 20px 0;
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}
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.footer {
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background: #f8f9fa;
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padding: 20px;
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text-align: center;
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font-size: 12px;
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color: #666;
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border-top: 1px solid #dee2e6;
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}
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.custom-message {
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background: #e3f2fd;
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border-left: 4px solid #2196f3;
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padding: 15px;
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border-radius: 5px;
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margin: 20px 0;
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}
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.attachment-info {
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font-size: 14px;
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color: #666;
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margin-top: 10px;
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}
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.attachment-info i {
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color: #667eea;
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}
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</style>
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</head>
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<body>
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<div class="container">
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<div class="header">
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<h1>{% trans "Explanation Request" %}</h1>
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</div>
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<div class="content">
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<p>{% trans "Dear" %} {{ staff_name }},</p>
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<p>{% trans "You have been assigned to provide an explanation for the following patient complaint. Please review the details and submit your response using the link below." %}</p>
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{% if custom_message %}
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<div class="custom-message">
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<strong>{% trans "Note from PX Team:" %}</strong>
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<p>{{ custom_message }}</p>
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</div>
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{% endif %}
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<div class="complaint-box">
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<h3>{% trans "Complaint Details" %}</h3>
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<div class="info-row">
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<div class="info-label">{% trans "Reference:" %}</div>
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<div class="info-value">#{{ complaint_id }}</div>
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</div>
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<div class="info-row">
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<div class="info-label">{% trans "Title:" %}</div>
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<div class="info-value">{{ complaint_title }}</div>
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</div>
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<div class="info-row">
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<div class="info-label">{% trans "Patient:" %}</div>
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<div class="info-value">{{ patient_name }}</div>
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</div>
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<div class="info-row">
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<div class="info-label">{% trans "Hospital:" %}</div>
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<div class="info-value">{{ hospital_name }}</div>
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</div>
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<div class="info-row">
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<div class="info-label">{% trans "Department:" %}</div>
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<div class="info-value">{{ department_name }}</div>
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</div>
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<div class="info-row">
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<div class="info-label">{% trans "Category:" %}</div>
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<div class="info-value">{{ category }}</div>
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</div>
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<div class="info-row">
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<div class="info-label">{% trans "Status:" %}</div>
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<div class="info-value">{{ status }}</div>
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</div>
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<div class="info-row">
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<div class="info-label">{% trans "Date:" %}</div>
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<div class="info-value">{{ created_date }}</div>
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</div>
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{% if description %}
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<div class="info-row" style="display: block;">
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<div class="info-label">{% trans "Description:" %}</div>
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<div class="info-value" style="margin-top: 5px;">{{ description }}</div>
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</div>
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{% endif %}
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</div>
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<div style="text-align: center;">
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<a href="{{ explanation_url }}" class="button">{% trans "Submit Your Explanation" %}</a>
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</div>
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<div class="note">
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<strong>{% trans "Important Information:" %}</strong>
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<ul style="margin-top: 10px; padding-left: 20px;">
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<li>{% trans "This link is unique and can only be used once" %}</li>
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<li>{% trans "You can attach supporting documents to your explanation" %}</li>
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<li>{% trans "Your response will be reviewed by the PX team" %}</li>
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<li>{% trans "Please submit your explanation at your earliest convenience" %}</li>
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</ul>
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</div>
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<p>{% trans "If you have any questions or concerns, please contact the PX team directly." %}</p>
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<p>{% trans "Thank you for your cooperation." %}</p>
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</div>
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<div class="footer">
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<p><strong>PX360 Complaint Management System</strong></p>
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<p>{% trans "This is an automated email. Please do not reply directly to this message." %}</p>
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<p>{% trans "If you need assistance, contact your PX administrator." %}</p>
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</div>
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</div>
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</body>
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</html>
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