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Reference numbers (unified scheme PREFIX-YYYYMM-HOSP-NNNN, e.g. CMP-202606-HHN-0001): - new ReferenceSequence model + generate_reference() helper (apps/core) - Complaint/Inquiry/Observation/Appreciation/Suggestion emit unified refs via save() - prefix-based auto-routing in public track API (CMP/INQ/OBS trackable; APR/SGT internal-only) - removed legacy CMP-/INQ- generators in ui_views, integrations, px_sources - migrations: core.0003_referencesequence, appreciation.0006, feedback.0008, observations.0012 - unit tests (format, sanitization, monthly reset, 40-thread concurrency) QA audit: - isolated E2E hospital sandbox mirroring HH-N + 10 role users (create_e2e_isolated_env) - feedback-modules-audit.spec.ts + audit helper (headed, run-to-completion) - reports/feedback-modules-qa-report.md Also bundles accumulated in-progress work across complaints, observations, organizations, templates, and other modules.
314 lines
10 KiB
HTML
314 lines
10 KiB
HTML
<!DOCTYPE html>
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<html lang="ar" dir="rtl">
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<head>
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<meta charset="UTF-8">
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<title>تقرير الشكوى - {{ complaint.reference_number }}</title>
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<style>
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@page { size: A4; margin: 0; }
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@page :first { margin: 0; }
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@font-face { font-family: 'Noto Kufi Arabic'; font-style: normal; font-weight: 400; src: url('vendor/fonts/noto-kufi-arabic/files/noto-kufi-arabic-full-regular.ttf') format('truetype'); }
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@font-face { font-family: 'Noto Kufi Arabic'; font-style: normal; font-weight: 700; src: url('vendor/fonts/noto-kufi-arabic/files/noto-kufi-arabic-full-bold.ttf') format('truetype'); }
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:root {
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--blue: #005696;
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--blue-light: #007bbd;
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--ink: #1e293b;
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--body: #334155;
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--muted: #64748b;
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--border: #cbd5e1;
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--surface: #f1f5f9;
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--white: #ffffff;
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--font: 'Noto Kufi Arabic', sans-serif;
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}
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* { box-sizing: border-box; margin: 0; padding: 0; font-family: var(--font); }
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body { background: var(--white); color: var(--ink); }
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.page {
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width: 210mm;
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height: 297mm;
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position: relative;
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overflow: hidden;
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page-break-after: always;
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}
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.page:last-child { page-break-after: auto; }
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/* === Header === */
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.page-header {
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padding: 12mm 15mm 0 15mm;
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}
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.header-content {
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display: flex;
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align-items: center;
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justify-content: space-between;
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padding: 0 15mm;
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}
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.header-side {
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width: 50%;
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}
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.header-side--ar {
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text-align: right;
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direction: rtl;
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}
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.header-logo {
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width: 90px;
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height: auto;
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object-fit: contain;
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}
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.header-hospital-name {
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font-size: 14px;
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color: var(--blue);
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}
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.header-branch {
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font-size: 10px;
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color: var(--muted);
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}
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.header-cr {
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font-size: 9px;
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color: var(--muted);
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}
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.header-line {
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height: 2px;
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background: var(--blue);
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margin: 8px 15mm 0 15mm;
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}
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/* === Watermark === */
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.watermark {
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position: absolute;
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top: 50%;
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left: 50%;
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transform: translate(-50%, -50%);
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opacity: 0.04;
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pointer-events: none;
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z-index: 0;
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}
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.watermark img {
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width: 180px;
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height: auto;
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}
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/* === Footer === */
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.page-footer {
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position: absolute;
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bottom: 0;
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left: 0;
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right: 0;
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}
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.footer-line {
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height: 2px;
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background: var(--blue);
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margin: 0 15mm;
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}
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.footer-content {
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padding: 6px 15mm 10mm 15mm;
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text-align: center;
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font-size: 8px;
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color: var(--muted);
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line-height: 1.8;
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}
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.footer-ar {
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direction: rtl;
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}
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.footer-en {
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direction: ltr;
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}
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/* === Form Body === */
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.form-body {
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padding: 8mm 15mm;
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position: relative;
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z-index: 1;
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}
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.form-title {
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text-align: center;
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font-size: 16px;
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color: var(--blue);
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padding: 10px 0 16px 0;
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}
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.form-section-header {
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font-size: 12px;
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color: var(--blue);
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background: var(--surface);
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padding: 6px 12px;
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border-right: 3px solid var(--blue);
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margin-top: 12px;
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margin-bottom: 2px;
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}
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.form-row {
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display: flex;
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border-bottom: 1px solid var(--border);
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}
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.form-row:last-child {
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border-bottom: none;
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}
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.form-label {
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width: 35%;
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padding: 8px 12px;
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font-size: 11px;
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color: var(--body);
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background: var(--surface);
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}
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.form-value {
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width: 65%;
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padding: 8px 12px;
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font-size: 11px;
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color: var(--ink);
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}
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.form-text-block {
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padding: 12px;
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font-size: 11px;
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color: var(--ink);
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line-height: 2;
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text-align: justify;
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}
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.signature-block {
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margin-top: 24px;
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padding-top: 16px;
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border-top: 1px solid var(--border);
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text-align: center;
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}
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.signature-label {
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font-size: 11px;
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color: var(--blue);
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}
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.signature-line {
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width: 200px;
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border-bottom: 1px solid var(--border);
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margin: 30px auto 0 auto;
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height: 1px;
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}
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.signature-stamp-text {
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font-size: 9px;
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color: var(--muted);
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margin-top: 8px;
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}
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</style>
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</head>
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<body>
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<!-- Page 1: Complaint Forwarding Form -->
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<div class="page">
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{% include "complaints/partials/pdf_letterhead_header.html" %}
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<div class="watermark"><img src="{{ logo_path }}" alt=""></div>
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<div class="form-body">
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<div class="form-title">نموذج الشكوى</div>
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<div class="form-section-header">بيانات المشفى</div>
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<div class="form-row">
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<div class="form-label">رقم الملف</div>
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<div class="form-value">{{ complaint.reference_number|default:"—" }}</div>
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</div>
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<div class="form-row">
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<div class="form-label">الاسم</div>
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<div class="form-value">{{ complainant_name|default:"—" }}</div>
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</div>
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<div class="form-row">
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<div class="form-label">جهة الادعاء</div>
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<div class="form-value">{{ source_name|default:"—" }}</div>
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</div>
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<div class="form-row">
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<div class="form-label">تاريخ تقديم الشكوى</div>
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<div class="form-value">{{ submission_date }}</div>
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</div>
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<div class="form-row">
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<div class="form-label">تاريخ الحادثة</div>
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<div class="form-value">{{ incident_date }}</div>
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</div>
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<div class="form-row">
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<div class="form-label">رقم الحالة</div>
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<div class="form-value">{{ complaint.reference_number|default:"—" }}</div>
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</div>
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<div class="form-section-header">بيانات المشفى</div>
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<div class="form-row">
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<div class="form-label">القسم</div>
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<div class="form-value">{{ department_name|default:"—" }}</div>
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</div>
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<div class="form-row">
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<div class="form-label">اسم الموظف</div>
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<div class="form-value">{{ accused_staff_name|default:"—" }}</div>
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</div>
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<div class="form-row">
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<div class="form-label">الوظيفة</div>
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<div class="form-value">{{ accused_staff_title|default:"—" }}</div>
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</div>
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<div class="form-row">
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<div class="form-label">تاريخ إرسال الشكوى</div>
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<div class="form-value">{{ sent_to_dept_date }}</div>
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</div>
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<div class="form-section-header">مختصر الشكوى</div>
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<div class="form-text-block">
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{{ content_summary }}
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</div>
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<div class="signature-block">
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<div class="signature-label">قسم علاقات المرضى</div>
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<div class="signature-line"></div>
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<div class="signature-stamp-text">التوقيع والختم</div>
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</div>
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</div>
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{% include "complaints/partials/pdf_letterhead_footer.html" %}
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</div>
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<!-- Page 2: Complaint Response Form -->
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<div class="page">
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{% include "complaints/partials/pdf_letterhead_header.html" %}
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<div class="watermark"><img src="{{ logo_path }}" alt=""></div>
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<div class="form-body">
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<div class="form-title">نموذج رد الشكوى</div>
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<div class="form-section-header">بيانات رد الشكوى</div>
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<div class="form-row">
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<div class="form-label">اسم الموظف</div>
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<div class="form-value">{{ accused_staff_name|default:"—" }}</div>
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</div>
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<div class="form-row">
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<div class="form-label">الوظيفة</div>
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<div class="form-value">{{ accused_staff_title|default:"—" }}</div>
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</div>
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<div class="form-row">
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<div class="form-label">القسم</div>
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<div class="form-value">{{ department_name|default:"—" }}</div>
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</div>
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<div class="form-row">
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<div class="form-label">تاريخ رد الشكوى</div>
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<div class="form-value">{{ response_date }}</div>
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</div>
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<div class="form-row">
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<div class="form-label">تاريخ إرسال الشكوى</div>
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<div class="form-value">{{ sent_to_dept_date }}</div>
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</div>
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<div class="form-section-header">مختصر الرد</div>
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<div class="form-text-block">
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{% if dept_response_summary %}
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{{ dept_response_summary }}
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{% else %}
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لم يتم تسجيل رد من القسم بعد.
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{% endif %}
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</div>
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<div class="signature-block">
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<div class="signature-label">قسم علاقات المرضى</div>
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<div class="signature-line"></div>
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<div class="signature-stamp-text">التوقيع والختم</div>
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</div>
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</div>
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{% include "complaints/partials/pdf_letterhead_footer.html" %}
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</div>
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</body>
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</html>
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