- department_record_complaint: broaden permission to include any involved department (mirrors the OR-filter used to surface complaints in the list) - send_to_modal: simplify — sends directly to champion+manager, drop the contact-person picker (loadDepartmentContacts is now a no-op stub) - department_inquiry_detail: confirm dialogs on Resolve/Close; fold No-Response into the contact_status dropdown - department_detail: JS string-escaping fixes