293 lines
16 KiB
HTML
293 lines
16 KiB
HTML
{% extends 'layouts/base.html' %}
|
|
{% load i18n %}
|
|
|
|
{% block title %}{% trans "Inquiries Console" %} - PX360{% endblock %}
|
|
|
|
{% block extra_css %}
|
|
<style>
|
|
.page-header-gradient {
|
|
background: linear-gradient(135deg, #005696 0%, #0069a8 50%, #007bbd 100%);
|
|
color: white;
|
|
padding: 1.5rem 2rem;
|
|
border-radius: 1rem;
|
|
margin-bottom: 1.5rem;
|
|
box-shadow: 0 10px 15px -3px rgba(0, 86, 150, 0.2);
|
|
}
|
|
.stat-card {
|
|
background: white;
|
|
border-radius: 1rem;
|
|
border: 2px solid #e2e8f0;
|
|
box-shadow: 0 2px 4px rgba(0, 0, 0, 0.05);
|
|
transition: all 0.3s ease;
|
|
}
|
|
.stat-card:hover {
|
|
transform: translateY(-2px);
|
|
box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1);
|
|
border-color: #005696;
|
|
}
|
|
.section-card {
|
|
background: white;
|
|
border-radius: 1rem;
|
|
border: 2px solid #e2e8f0;
|
|
box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1);
|
|
overflow: hidden;
|
|
transition: all 0.3s ease;
|
|
}
|
|
.section-card:hover {
|
|
border-color: #005696;
|
|
box-shadow: 0 10px 25px -5px rgba(0, 86, 150, 0.15);
|
|
}
|
|
.section-header {
|
|
padding: 1rem 1.5rem;
|
|
border-bottom: 2px solid #e2e8f0;
|
|
background: linear-gradient(to right, #f8fafc, #f1f5f9);
|
|
display: flex;
|
|
align-items: center;
|
|
gap: 0.75rem;
|
|
}
|
|
.section-icon {
|
|
width: 40px;
|
|
height: 40px;
|
|
border-radius: 0.75rem;
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: center;
|
|
}
|
|
.filter-btn.active { background-color: #005696; color: white; }
|
|
.filter-btn:not(.active) { background-color: transparent; border: 1px solid #e2e8f0; color: #64748b; }
|
|
.filter-btn:not(.active):hover { background-color: #f8fafc; }
|
|
</style>
|
|
{% endblock %}
|
|
|
|
{% block content %}
|
|
<div class="page-header-gradient">
|
|
<div class="flex justify-between items-center">
|
|
<div>
|
|
<h1 class="text-2xl font-bold mb-1">{% trans "Inquiries Console" %}</h1>
|
|
<p class="text-blue-100 text-sm">{% trans "Manage patient inquiries and requests" %}</p>
|
|
</div>
|
|
{% if user.is_px_admin or user.is_hospital_admin or user.is_px_management or user.is_px_employee %}
|
|
<button type="button" onclick="openInquiryQuickModal()"
|
|
class="inline-flex items-center px-4 py-2.5 bg-white text-navy font-medium rounded-xl hover:bg-blue-50 transition">
|
|
<i data-lucide="plus" class="w-4 h-4 me-2"></i>{% trans "New Inquiry" %}
|
|
</button>
|
|
{% endif %}
|
|
</div>
|
|
</div>
|
|
|
|
<div class="grid grid-cols-4 gap-6 mb-6">
|
|
<div class="stat-card bg-white rounded-2xl border-2 border-slate-200 p-6 flex items-center gap-4">
|
|
<div class="flex-shrink-0">
|
|
<div class="w-14 h-14 bg-navy/10 rounded-xl flex items-center justify-center">
|
|
<i data-lucide="inbox" class="w-7 h-7 text-navy"></i>
|
|
</div>
|
|
</div>
|
|
<div>
|
|
<h6 class="text-slate-500 text-sm font-medium mb-1">{% trans "Total Inquiries" %}</h6>
|
|
<h2 class="text-3xl font-bold text-gray-800">{{ stats.total }}</h2>
|
|
</div>
|
|
</div>
|
|
<div class="stat-card bg-white rounded-2xl border-2 border-slate-200 p-6 flex items-center gap-4">
|
|
<div class="flex-shrink-0">
|
|
<div class="w-14 h-14 bg-green-500/10 rounded-xl flex items-center justify-center">
|
|
<i data-lucide="check-circle" class="w-7 h-7 text-green-600"></i>
|
|
</div>
|
|
</div>
|
|
<div>
|
|
<h6 class="text-slate-500 text-sm font-medium mb-1">{% trans "Resolved" %}</h6>
|
|
<h2 class="text-3xl font-bold text-gray-800">{{ stats.resolved }} <span class="text-sm text-green-600">({{ stats.resolved_percentage|floatformat:1 }}%)</span></h2>
|
|
</div>
|
|
</div>
|
|
<div class="stat-card bg-white rounded-2xl border-2 border-slate-200 p-6 flex items-center gap-4">
|
|
<div class="flex-shrink-0">
|
|
<div class="w-14 h-14 bg-orange-500/10 rounded-xl flex items-center justify-center">
|
|
<i data-lucide="clock" class="w-7 h-7 text-orange-600"></i>
|
|
</div>
|
|
</div>
|
|
<div>
|
|
<h6 class="text-slate-500 text-sm font-medium mb-1">{% trans "In Progress" %}</h6>
|
|
<h2 class="text-3xl font-bold text-gray-800">{{ stats.in_progress }}</h2>
|
|
</div>
|
|
</div>
|
|
<div class="stat-card bg-white rounded-2xl border-2 border-slate-200 p-6 flex items-center gap-4">
|
|
<div class="flex-shrink-0">
|
|
<div class="w-14 h-14 bg-red-500/10 rounded-xl flex items-center justify-center">
|
|
<i data-lucide="alert-triangle" class="w-7 h-7 text-red-500"></i>
|
|
</div>
|
|
</div>
|
|
<div>
|
|
<h6 class="text-slate-500 text-sm font-medium mb-1">{% trans "Overdue" %}</h6>
|
|
<h2 class="text-3xl font-bold text-gray-800">{{ stats.overdue }}</h2>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
<!-- Incoming / Outgoing tabs -->
|
|
<div class="flex gap-2 mb-6">
|
|
<a href="?direction=incoming" data-dir="incoming"
|
|
class="dir-tab px-5 py-2.5 rounded-xl text-sm font-semibold border transition flex items-center gap-2
|
|
{% if direction != 'outgoing' %}bg-navy text-white border-navy shadow-sm
|
|
{% else %}bg-white text-slate-600 border-slate-200 hover:border-navy{% endif %}">
|
|
<i data-lucide="inbox" class="w-4 h-4"></i> {% trans "Incoming" %}
|
|
<span class="ml-1 px-2 py-0.5 rounded-full text-[11px] font-bold
|
|
{% if direction != 'outgoing' %}bg-white/20 text-white{% else %}bg-navy/10 text-navy{% endif %}">{{ incoming_count }}</span>
|
|
</a>
|
|
<a href="?direction=outgoing" data-dir="outgoing"
|
|
class="dir-tab px-5 py-2.5 rounded-xl text-sm font-semibold border transition flex items-center gap-2
|
|
{% if direction == 'outgoing' %}bg-navy text-white border-navy shadow-sm
|
|
{% else %}bg-white text-slate-600 border-slate-200 hover:border-navy{% endif %}">
|
|
<i data-lucide="send" class="w-4 h-4"></i> {% trans "Outgoing" %}
|
|
<span class="ml-1 px-2 py-0.5 rounded-full text-[11px] font-bold
|
|
{% if direction == 'outgoing' %}bg-white/20 text-white{% else %}bg-navy/10 text-navy{% endif %}">{{ outgoing_count }}</span>
|
|
</a>
|
|
</div>
|
|
<script>
|
|
document.querySelectorAll('.dir-tab').forEach(function(tab) {
|
|
var params = new URLSearchParams(window.location.search);
|
|
params.delete('page');
|
|
params.set('direction', tab.dataset.dir);
|
|
tab.href = '?' + params.toString();
|
|
});
|
|
</script>
|
|
|
|
<div class="section-card mb-6">
|
|
<div class="section-header">
|
|
<div class="section-icon bg-slate-500/10">
|
|
<i data-lucide="sliders-horizontal" class="w-5 h-5 text-slate-600"></i>
|
|
</div>
|
|
<h5 class="text-lg font-semibold text-gray-800">{% trans "Filters" %}</h5>
|
|
</div>
|
|
<div class="p-6">
|
|
<form method="get" class="flex flex-wrap gap-4 items-end">
|
|
<div class="flex items-center gap-2">
|
|
<label class="text-xs font-bold text-slate uppercase">{% trans "Search" %}</label>
|
|
<input type="text" name="search" value="{{ filters.search }}"
|
|
placeholder="{% trans 'Subject, contact name...' %}"
|
|
class="px-3 py-1.5 bg-white border border-slate-200 rounded-lg text-xs">
|
|
</div>
|
|
<div class="flex items-center gap-2">
|
|
<label class="text-xs font-bold text-slate uppercase">{% trans "Status" %}</label>
|
|
<select name="status" class="px-3 py-1.5 bg-white border border-slate-200 rounded-lg text-xs">
|
|
<option value="">{% trans "All Status" %}</option>
|
|
<option value="open" {% if filters.status == 'open' %}selected{% endif %}>{% trans "Open" %}</option>
|
|
<option value="in_progress" {% if filters.status == 'in_progress' %}selected{% endif %}>{% trans "In Progress" %}</option>
|
|
<option value="resolved" {% if filters.status == 'resolved' %}selected{% endif %}>{% trans "Resolved" %}</option>
|
|
<option value="closed" {% if filters.status == 'closed' %}selected{% endif %}>{% trans "Closed" %}</option>
|
|
<option value="contact_no_response" {% if filters.status == 'contact_no_response' %}selected{% endif %}>{% trans "Contacted - No Response" %}</option>
|
|
</select>
|
|
</div>
|
|
<div class="flex items-center gap-2">
|
|
<label class="text-xs font-bold text-slate uppercase">{% trans "Category" %}</label>
|
|
<select name="category" class="px-3 py-1.5 bg-white border border-slate-200 rounded-lg text-xs">
|
|
<option value="">{% trans "All Categories" %}</option>
|
|
<option value="general" {% if filters.category == 'general' %}selected{% endif %}>{% trans "General" %}</option>
|
|
<option value="appointment" {% if filters.category == 'appointment' %}selected{% endif %}>{% trans "Appointments" %}</option>
|
|
<option value="billing" {% if filters.category == 'billing' %}selected{% endif %}>{% trans "Billing" %}</option>
|
|
<option value="medical_records" {% if filters.category == 'medical_records' %}selected{% endif %}>{% trans "Medical Records" %}</option>
|
|
<option value="pharmacy" {% if filters.category == 'pharmacy' %}selected{% endif %}>{% trans "Pharmacy" %}</option>
|
|
<option value="insurance" {% if filters.category == 'insurance' %}selected{% endif %}>{% trans "Insurance" %}</option>
|
|
<option value="feedback" {% if filters.category == 'feedback' %}selected{% endif %}>{% trans "Feedback" %}</option>
|
|
<option value="other" {% if filters.category == 'other' %}selected{% endif %}>{% trans "Other" %}</option>
|
|
</select>
|
|
</div>
|
|
<button type="submit" class="px-4 py-1.5 bg-navy text-white rounded-lg text-xs font-bold">
|
|
<i data-lucide="search" class="w-3 h-3 inline-block me-1"></i>{% trans "Filter" %}
|
|
</button>
|
|
</form>
|
|
</div>
|
|
</div>
|
|
|
|
<div class="section-card">
|
|
<div class="section-header flex items-center justify-between">
|
|
<div class="flex items-center gap-3">
|
|
<div class="section-icon bg-cyan-500/10">
|
|
<i data-lucide="help-circle" class="w-5 h-5 text-cyan-600"></i>
|
|
</div>
|
|
<h5 class="text-lg font-semibold text-gray-800">{% trans "All Inquiries" %}</h5>
|
|
</div>
|
|
<span class="text-xs font-bold text-slate uppercase">{% trans "Total:" %} <span class="text-navy">{{ inquiries.paginator.count }}</span></span>
|
|
</div>
|
|
<p class="px-6 py-2 text-xs font-bold text-slate uppercase bg-slate-50 border-b-2 border-slate-200">
|
|
{% trans "Showing:" %} <span class="text-navy">{{ inquiries.start_index|default:0 }}-{{ inquiries.end_index|default:0 }} {% trans "of" %} {{ inquiries.paginator.count|default:0 }}</span>
|
|
</p>
|
|
<div class="p-0">
|
|
{% if inquiries %}
|
|
<table class="w-full text-left border-collapse">
|
|
<thead class="bg-slate-50 border-b uppercase text-[10px] font-bold text-slate tracking-wider">
|
|
<tr>
|
|
<th class="px-6 py-4">{% trans "Reference" %}</th>
|
|
<th class="px-6 py-4">{% trans "Subject" %}</th>
|
|
<th class="px-6 py-4">{% trans "Contact" %}</th>
|
|
<th class="px-6 py-4">{% trans "Department" %}</th>
|
|
<th class="px-6 py-4">{% trans "Outgoing Dept" %}</th>
|
|
<th class="px-6 py-4 text-center">{% trans "Status" %}</th>
|
|
<th class="px-6 py-4 text-center">{% trans "Priority" %}</th>
|
|
<th class="px-6 py-4">{% trans "Created" %}</th>
|
|
<th class="px-6 py-4">{% trans "Assigned" %}</th>
|
|
</tr>
|
|
</thead>
|
|
<tbody class="text-sm divide-y divide-slate-100">
|
|
{% for inquiry in inquiries %}
|
|
<tr class="hover:bg-slate-50/50 transition-colors cursor-pointer group" onclick="window.location='{% url 'inquiries:inquiry_detail' inquiry.pk %}'">
|
|
<td class="px-6 py-4"><code class="bg-slate-100 px-2 py-0.5 rounded text-xs">{{ inquiry.reference_number|truncatechars:15 }}</code></td>
|
|
<td class="px-6 py-4">
|
|
<a href="{% url 'inquiries:inquiry_detail' inquiry.pk %}" class="font-semibold text-navy hover:text-blue transition" onclick="event.stopPropagation()">
|
|
{{ inquiry.subject|truncatechars:40 }}
|
|
</a>
|
|
</td>
|
|
<td class="px-6 py-4">
|
|
<div class="font-semibold text-slate-800">{{ inquiry.contact_name|default:"-" }}</div>
|
|
<div class="text-[10px] text-slate font-medium">{{ inquiry.contact_phone|default:inquiry.contact_email|default:"-" }}</div>
|
|
</td>
|
|
<td class="px-6 py-4 text-slate-600 text-xs">{{ inquiry.department.name|default:"-" }}</td>
|
|
<td class="px-6 py-4 text-slate-600 text-xs">{{ inquiry.outgoing_department.name|default:"-" }}</td>
|
|
<td class="px-6 py-4 text-center">
|
|
<span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
|
|
{% if inquiry.status == 'open' %}bg-yellow-100 text-yellow-700
|
|
{% elif inquiry.status == 'in_progress' %}bg-blue-100 text-blue-700
|
|
{% elif inquiry.status == 'resolved' %}bg-green-100 text-green-700
|
|
{% elif inquiry.status == 'closed' %}bg-slate-100 text-slate-600
|
|
{% elif inquiry.status == 'contact_no_response' %}bg-amber-100 text-amber-700
|
|
{% else %}bg-slate-100 text-slate-600{% endif %}">
|
|
{{ inquiry.get_status_display }}
|
|
</span>
|
|
</td>
|
|
<td class="px-6 py-4 text-center">
|
|
<span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
|
|
{% if inquiry.priority == 'critical' %}bg-red-500 text-white
|
|
{% elif inquiry.priority == 'high' %}bg-orange-100 text-orange-700
|
|
{% elif inquiry.priority == 'medium' %}bg-yellow-100 text-yellow-700
|
|
{% elif inquiry.priority == 'low' %}bg-green-100 text-green-700
|
|
{% else %}bg-slate-100 text-slate-600{% endif %}">
|
|
{{ inquiry.get_priority_display }}
|
|
</span>
|
|
</td>
|
|
<td class="px-6 py-4 text-slate-500">{{ inquiry.created_at|date:"M d, Y" }}</td>
|
|
<td class="px-6 py-4">
|
|
{% if inquiry.assigned_to %}
|
|
<span class="text-slate-600">{{ inquiry.assigned_to.get_full_name }}</span>
|
|
{% else %}
|
|
<span class="text-slate-400 italic">{% trans "Unassigned" %}</span>
|
|
{% endif %}
|
|
</td>
|
|
</tr>
|
|
{% endfor %}
|
|
</tbody>
|
|
</table>
|
|
|
|
{% include "partials/pagination.html" %}
|
|
{% else %}
|
|
<div class="px-6 py-12 text-center">
|
|
<i data-lucide="help-circle" class="w-12 h-12 mx-auto text-slate-300 mb-3"></i>
|
|
<p class="text-slate">{% trans "No inquiries found" %}</p>
|
|
<p class="text-slate text-sm mt-1">{% trans "Adjust your filters or create a new inquiry" %}</p>
|
|
</div>
|
|
{% endif %}
|
|
</div>
|
|
</div>
|
|
|
|
{% if user.is_px_admin or user.is_hospital_admin or user.is_px_management or user.is_px_employee %}
|
|
{% include "complaints/inquiry_create_modal.html" %}
|
|
{% endif %}
|
|
{% endblock %}
|