HH/templates/complaints/explanation_routing_rejected.html
2026-07-19 12:27:55 +03:00

67 lines
3.6 KiB
HTML

{% load i18n %}
{% load static %}
<!DOCTYPE html>
<html lang="{{ LANGUAGE_CODE|default:'en' }}" dir="{% if LANGUAGE_CODE == 'ar' %}rtl{% else %}ltr{% endif %}">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>{{ complaint.reference_number }} - {% trans "Routing Rejected" %}</title>
<link rel="stylesheet" href="{% static 'dist/css/tailwind.css' %}">
<link rel="stylesheet" href="{% static 'vendor/fonts/noto-kufi-arabic/arabic.css' %}">
<link rel="stylesheet" href="{% static 'vendor/fonts/inter/latin.css' %}">
<style>
body { font-family: 'Inter', 'Noto Kufi Arabic', sans-serif; }
[dir="rtl"] body { font-family: 'Noto Kufi Arabic', sans-serif; }
</style>
</head>
<body class="bg-slate-50 min-h-screen py-8 px-4">
<div class="w-full max-w-2xl mx-auto">
<!-- Logo -->
<div class="text-center mb-6">
<img src="{% static 'img/hh-logo.png' %}" alt="Al Hammadi Hospital" class="h-16 w-auto mx-auto inline-block">
</div>
<!-- Success Card -->
<div class="bg-white rounded-2xl shadow-sm border border-slate-200 p-8 text-center">
<div class="w-16 h-16 mx-auto bg-amber-100 rounded-full flex items-center justify-center mb-4">
<svg class="w-8 h-8 text-amber-600" fill="none" stroke="currentColor" viewBox="0 0 24 24"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M5 13l4 4L19 7"></path></svg>
</div>
<h1 class="text-lg font-bold text-navy mb-1">{% trans "Routing Rejected" %}</h1>
<p class="text-sm text-slate">{% trans "The PX team has been notified that this complaint was sent to the wrong department. They will re-route it accordingly." %}</p>
</div>
<!-- Summary -->
<div class="bg-white rounded-2xl shadow-sm border border-slate-200 p-6 mt-4">
<div class="flex items-center gap-2 mb-1">
<span class="text-xs font-bold text-slate/60 uppercase">{% trans "Reference" %}</span>
<span class="text-sm font-bold text-navy">{{ complaint.reference_number }}</span>
</div>
<div class="flex items-start gap-2 mb-3">
<span class="text-xs font-bold text-slate/60 uppercase pt-0.5 shrink-0">{% trans "Title" %}</span>
<span class="text-sm text-slate">{{ complaint.title }}</span>
</div>
{% if involved_dept and involved_dept.department %}
<div class="flex items-start gap-2 mb-3">
<span class="text-xs font-bold text-slate/60 uppercase pt-0.5 shrink-0">{% trans "Rejected Department" %}</span>
<span class="text-sm text-slate">{{ involved_dept.department.get_localized_name }}</span>
</div>
{% endif %}
{% if involved_dept and involved_dept.rejection_reason %}
<div class="flex items-start gap-2 mb-3">
<span class="text-xs font-bold text-slate/60 uppercase pt-0.5 shrink-0">{% trans "Reason" %}</span>
<span class="text-sm text-slate">{{ involved_dept.rejection_reason }}</span>
</div>
{% endif %}
{% if involved_dept and involved_dept.suggested_department %}
<div class="flex items-start gap-2">
<span class="text-xs font-bold text-slate/60 uppercase pt-0.5 shrink-0">{% trans "Suggested Department" %}</span>
<span class="text-sm text-slate">{{ involved_dept.suggested_department.get_localized_name }}</span>
</div>
{% endif %}
</div>
</div>
</body>
</html>