553 lines
24 KiB
YAML
553 lines
24 KiB
YAML
- generic [ref=e2]:
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- complementary [ref=e3]:
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- generic [ref=e4]:
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- img "Al Hammadi" [ref=e6]
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- img "Al Hammadi" [ref=e8]
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- navigation [ref=e9]:
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- link [ref=e10] [cursor=pointer]:
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- /url: /analytics/dashboard/
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- img [ref=e11]
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- link [ref=e16] [cursor=pointer]:
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- /url: /
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- img [ref=e17]
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- button [ref=e20] [cursor=pointer]:
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- img [ref=e21]
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- link [ref=e22] [cursor=pointer]:
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- /url: /complaints/
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- img [ref=e23]
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- link [ref=e26] [cursor=pointer]:
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- /url: /inquiries/
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- img [ref=e27]
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- link [ref=e30] [cursor=pointer]:
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- /url: /observations/
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- img [ref=e31]
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- button [ref=e35] [cursor=pointer]:
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- img [ref=e36]
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- link [ref=e40] [cursor=pointer]:
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- /url: /appreciation/
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- img [ref=e41]
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- link [ref=e43] [cursor=pointer]:
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- /url: /suggestions/?feedback_type=suggestion
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- img [ref=e44]
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- button [ref=e47] [cursor=pointer]:
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- img [ref=e48]
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- button [ref=e52] [cursor=pointer]:
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- img [ref=e53]
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- link [ref=e58] [cursor=pointer]:
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- /url: /organizations/departments/
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- img [ref=e59]
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- link [ref=e63] [cursor=pointer]:
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- /url: /organizations/patients/
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- img [ref=e64]
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- link [ref=e67] [cursor=pointer]:
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- /url: /social/
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- img [ref=e68]
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- button [ref=e75] [cursor=pointer]:
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- img [ref=e76]
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- button [ref=e81] [cursor=pointer]:
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- img [ref=e82]
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- button [ref=e89] [cursor=pointer]:
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- img [ref=e90]
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- link [ref=e93] [cursor=pointer]:
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- /url: /notifications/send-sms/
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- img [ref=e94]
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- link [ref=e96] [cursor=pointer]:
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- /url: /config/
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- img [ref=e97]
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- link [ref=e100] [cursor=pointer]:
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- /url: /complaints/trash/
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- img [ref=e101]
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- link [ref=e104] [cursor=pointer]:
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- /url: /accounts/acknowledgements/my-acknowledgements/
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- img [ref=e105]
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- button [ref=e111] [cursor=pointer]:
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- img [ref=e112]
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- button [ref=e115] [cursor=pointer]:
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- img [ref=e116]
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- generic [ref=e120]:
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- paragraph [ref=e122]: Hospital
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- generic [ref=e123]:
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- combobox [ref=e124] [cursor=pointer]:
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- option "NUZHA" [selected]
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- option "SUWAIDI"
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- generic:
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- img
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- button [ref=e126] [cursor=pointer]:
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- img [ref=e127]
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- generic [ref=e130]:
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- link "🇬🇧" [ref=e131] [cursor=pointer]:
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- /url: /core/set-language/?language=en
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- generic [ref=e132]: 🇬🇧
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- link "🇸🇦" [ref=e133] [cursor=pointer]:
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- /url: /core/set-language/?language=ar
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- generic [ref=e134]: 🇸🇦
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- generic [ref=e135]:
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- banner [ref=e136]:
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- generic [ref=e137]:
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- heading "Good morning, PX! ☀️" [level=2] [ref=e138]
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- paragraph [ref=e139]: Welcome to PX360 Patient Experience Management
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- generic [ref=e140]:
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- generic [ref=e141]:
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- img [ref=e142]
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- textbox "Search..." [ref=e145]
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- button "3" [ref=e147] [cursor=pointer]:
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- img [ref=e148]
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- generic [ref=e151]: "3"
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- generic [ref=e152]:
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- link "🇬🇧 English" [ref=e153] [cursor=pointer]:
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- /url: /core/set-language/?language=en
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- generic [ref=e154]: 🇬🇧
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- generic [ref=e155]: English
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- link "🇸🇦 Arabic" [ref=e156] [cursor=pointer]:
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- /url: /core/set-language/?language=ar
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- generic [ref=e157]: 🇸🇦
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- generic [ref=e158]: Arabic
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- button "PX Admin PX Admin P" [ref=e160] [cursor=pointer]:
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- generic [ref=e161]:
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- generic [ref=e162]: PX Admin
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- generic [ref=e163]: PX Admin
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- generic [ref=e164]: P
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- img [ref=e165]
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- main [ref=e167]:
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- generic [ref=e168]:
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- generic [ref=e169]:
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- generic [ref=e170]:
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- heading "PX Command Center" [level=1] [ref=e171]:
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- img [ref=e172]
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- text: PX Command Center
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- paragraph [ref=e177]: Real-time overview of your patient experience operations
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- generic [ref=e178]:
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- generic [ref=e179]:
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- generic [ref=e184]: Live
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- generic [ref=e185]: Refreshes in 59s
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- generic [ref=e186]:
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- paragraph [ref=e187]: Last Updated
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- paragraph [ref=e188]: 2026-05-04 11:57:08
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- button "Refresh Now" [ref=e189] [cursor=pointer]:
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- img [ref=e190]
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- generic [ref=e195]:
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- generic [ref=e196]:
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- img [ref=e198]
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- generic [ref=e200]:
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- heading "⚠️ ATTENTION REQUIRED" [level=2] [ref=e201]
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- paragraph [ref=e202]: Items requiring immediate action
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- generic [ref=e203]:
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- link "Overdue Complaints 5" [ref=e204] [cursor=pointer]:
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- /url: /complaints/?is_overdue=true&status=open,in_progress
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- generic [ref=e205]:
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- img [ref=e206]
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- generic [ref=e209]: Overdue Complaints
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- generic [ref=e210]: "5"
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- link "Escalated Actions 4" [ref=e211] [cursor=pointer]:
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- /url: /actions/
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- generic [ref=e212]:
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- img [ref=e213]
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- generic [ref=e216]: Escalated Actions
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- generic [ref=e217]: "4"
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- generic [ref=e218]:
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- generic [ref=e219] [cursor=pointer]:
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- generic [ref=e220]:
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- generic [ref=e221]:
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- img [ref=e223]
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- generic [ref=e225]: 0%
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- heading "Complaints" [level=3] [ref=e226]
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- paragraph [ref=e227]: "255"
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- generic [ref=e229]: 0 critical
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- generic [ref=e231]:
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- img [ref=e232]
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- text: 5 overdue
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- generic [ref=e235]:
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- generic [ref=e236]: 0h avg resolution
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- img [ref=e237]
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- generic [ref=e239] [cursor=pointer]:
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- generic [ref=e240]:
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- generic [ref=e241]:
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- img [ref=e243]
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- generic [ref=e247]: "NPS: 100"
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- heading "Survey Insights" [level=3] [ref=e248]
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- paragraph [ref=e249]: 3.9%
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- generic [ref=e251]:
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- img [ref=e252]
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- text: 0% response
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- generic [ref=e255]:
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- generic [ref=e256]: 1 completed
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- img [ref=e257]
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- generic [ref=e259] [cursor=pointer]:
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- generic [ref=e260]:
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- generic [ref=e261]:
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- img [ref=e263]
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- generic [ref=e266]: 4 escalated
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- heading "PX Actions" [level=3] [ref=e267]
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- paragraph [ref=e268]: "5"
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- generic [ref=e269]:
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- generic [ref=e270]: 4 open
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- generic [ref=e271]: 1 in progress
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- generic [ref=e272]:
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- img [ref=e273]
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- text: 4 overdue
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- generic [ref=e276]:
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- generic [ref=e277]: 0 closed (30d)
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- img [ref=e278]
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- generic [ref=e280] [cursor=pointer]:
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- generic [ref=e281]:
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- img [ref=e284]
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- heading "Inquiries" [level=3] [ref=e287]
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- paragraph [ref=e288]: "3"
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- generic [ref=e289]:
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- generic [ref=e290]: 2 open
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- generic [ref=e291]: 1 pending
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- generic [ref=e292]:
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- generic [ref=e293]: 0 resolved (30d)
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- img [ref=e294]
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- generic [ref=e296] [cursor=pointer]:
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- generic [ref=e297]:
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- img [ref=e300]
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- heading "Observations" [level=3] [ref=e303]
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- paragraph [ref=e304]: "1"
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- generic [ref=e305]:
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- generic [ref=e306]: 1 new
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- generic [ref=e307]: 0 in progress
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- generic [ref=e308]:
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- generic [ref=e309]: 0 resolved (30d)
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- img [ref=e310]
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- generic [ref=e312]:
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- generic [ref=e313]:
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- generic [ref=e314]:
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- heading "Complaints Trend" [level=3] [ref=e315]:
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- img [ref=e316]
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- text: Complaints Trend
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- generic [ref=e319]:
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- button "Day" [ref=e320] [cursor=pointer]
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- button "Week" [ref=e321] [cursor=pointer]
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- button "Month" [ref=e322] [cursor=pointer]
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- generic [ref=e325]:
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- application "area chart with 1 data series" [ref=e326]:
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- generic [ref=e329]:
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- generic "2" [ref=e330]
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- generic "1" [ref=e331]
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- generic "0" [ref=e332]
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- generic [ref=e333]:
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- generic [ref=e336]:
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- generic:
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- generic:
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- generic: "0"
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "1"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "2"
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- generic:
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- generic: "1"
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- generic:
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- generic: "1"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
|
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- generic: "0"
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- generic:
|
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic:
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- generic: "0"
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- generic [ref=e339]:
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- generic "2026-04-04" [ref=e340]
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- generic "2026-04-05" [ref=e341]
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- generic "2026-04-06" [ref=e342]
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- generic "2026-04-07" [ref=e343]
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- generic "2026-04-08" [ref=e344]
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- generic "2026-04-09" [ref=e345]
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- generic "2026-04-10" [ref=e346]
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- generic "2026-04-11" [ref=e347]
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- generic "2026-04-12" [ref=e348]
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- generic "2026-04-13" [ref=e349]
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- generic "2026-04-14" [ref=e350]
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- generic "2026-04-15" [ref=e351]
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- generic "2026-04-16" [ref=e352]
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- generic "2026-04-17" [ref=e353]
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- generic "2026-04-18" [ref=e354]
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- generic "2026-04-19" [ref=e355]
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- generic "2026-04-20" [ref=e356]
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- generic "2026-04-21" [ref=e357]
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- generic "2026-04-22" [ref=e358]
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- generic "2026-04-23" [ref=e359]
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- generic "2026-04-24" [ref=e360]
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- generic "2026-04-25" [ref=e361]
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- generic "2026-04-26" [ref=e362]
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- generic "2026-04-27" [ref=e363]
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- generic "2026-04-28" [ref=e364]
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- generic "2026-04-29" [ref=e365]
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- generic "2026-04-30" [ref=e366]
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- generic "2026-05-01" [ref=e367]
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- generic "2026-05-02" [ref=e368]
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- generic "2026-05-03" [ref=e369]
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- tooltip: ●
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- generic [ref=e370]:
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- heading "NPS Score Trend" [level=3] [ref=e372]:
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- img [ref=e373]
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- text: NPS Score Trend
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- generic [ref=e376]:
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- generic [ref=e378]:
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- application "line chart with 1 data series" [ref=e379]:
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- generic [ref=e382]:
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- generic "100" [ref=e383]
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- generic "50" [ref=e384]
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- generic "0" [ref=e385]
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- generic "-50" [ref=e386]
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- generic "-100" [ref=e387]
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- tooltip: ●
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- generic [ref=e394]:
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- generic [ref=e395]: "100"
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- paragraph [ref=e396]: Current NPS Score
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- generic [ref=e397]:
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- generic [ref=e398]:
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- generic [ref=e399]:
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- heading "Active Complaints by Severity" [level=3] [ref=e400]:
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- img [ref=e401]
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- text: Active Complaints by Severity
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- link "View All →" [ref=e404] [cursor=pointer]:
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- /url: /complaints/
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- generic [ref=e407]:
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- application "donut chart with 4 data series" [ref=e408]:
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- generic [ref=e419]:
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- generic: Total
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- generic: "255"
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- generic [ref=e420]:
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- button "Critical, visible. Press Enter or Space to toggle." [ref=e421] [cursor=pointer]:
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- generic [ref=e422]:
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- img
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- generic [ref=e423]: Critical
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- button "High, visible. Press Enter or Space to toggle." [ref=e424] [cursor=pointer]:
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- generic [ref=e425]:
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- img
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- generic [ref=e426]: High
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- button "Medium, visible. Press Enter or Space to toggle." [ref=e427] [cursor=pointer]:
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- generic [ref=e428]:
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- img
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- generic [ref=e429]: Medium
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- button "Low, visible. Press Enter or Space to toggle." [ref=e430] [cursor=pointer]:
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- generic [ref=e431]:
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- img
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- generic [ref=e432]: Low
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- text: ● ● ● ●
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- generic [ref=e433]:
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- heading "PX Actions Pipeline" [level=3] [ref=e435]:
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- img [ref=e436]
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- text: PX Actions Pipeline
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- generic [ref=e441]:
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- generic [ref=e443]:
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- generic [ref=e444]: Open
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- generic [ref=e445]: "4"
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- generic [ref=e449]:
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- generic [ref=e450]: In Progress
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- generic [ref=e451]: "1"
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- generic [ref=e455]:
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- generic [ref=e456]: Pending Approval
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- generic [ref=e457]: "0"
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- generic [ref=e461]:
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- generic [ref=e462]: Closed (30d)
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- generic [ref=e463]: "0"
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- generic [ref=e466]:
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- generic [ref=e467]:
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- generic [ref=e468]:
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- heading "Latest High Severity Complaints" [level=3] [ref=e469]:
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- img [ref=e470]
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- text: Latest High Severity Complaints
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- link "View All" [ref=e472] [cursor=pointer]:
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- /url: /complaints/?severity=high,critical
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- text: View All
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- img [ref=e473]
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- link "Physician Misinformation Regarding Diagnostic Services and Insurance NUZHA 2 weeks ago High OVERDUE" [ref=e476] [cursor=pointer]:
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- /url: /complaints/8b4c09de-2373-4979-9aa1-0ba33e8f796e/
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- generic [ref=e477]:
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- generic [ref=e478]:
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- heading "Physician Misinformation Regarding Diagnostic Services and Insurance" [level=4] [ref=e479]
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- generic [ref=e480]:
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- img [ref=e482]
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- generic [ref=e485]:
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- img [ref=e486]
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- text: NUZHA
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- generic [ref=e489]:
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- img [ref=e490]
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- text: 2 weeks ago
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- generic [ref=e493]:
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- generic [ref=e494]: High
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- generic [ref=e495]: OVERDUE
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- generic [ref=e496]:
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- generic [ref=e497]:
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- heading "Latest Escalated Actions" [level=3] [ref=e498]:
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- img [ref=e499]
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- text: Latest Escalated Actions
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- link "View All" [ref=e502] [cursor=pointer]:
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- /url: /actions/
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- text: View All
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- img [ref=e503]
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- generic [ref=e505]:
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- 'link "Negative Survey: test (Score: 0.0) NUZHA Escalated 3 weeks, 4 days ago Level 6" [ref=e506] [cursor=pointer]':
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- /url: /actions/5e61150a-d09a-493a-8206-b74bbad1ea2d/
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- generic [ref=e507]:
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- generic [ref=e508]:
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- 'heading "Negative Survey: test (Score: 0.0)" [level=4] [ref=e509]'
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- generic [ref=e511]:
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- img [ref=e512]
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- text: NUZHA
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- generic [ref=e515]:
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- img [ref=e516]
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- text: Escalated 3 weeks, 4 days ago
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- generic [ref=e519]: Level 6
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- link "AI Suggested Action - CMP-20260318-355763 NUZHA Escalated 3 weeks, 4 days ago Level 27" [ref=e520] [cursor=pointer]:
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- /url: /actions/0566ceb8-06a7-434a-ac94-91f21b49cfaf/
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- generic [ref=e521]:
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- generic [ref=e522]:
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- heading "AI Suggested Action - CMP-20260318-355763" [level=4] [ref=e523]
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- generic [ref=e525]:
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- img [ref=e526]
|
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- text: NUZHA
|
|
- generic [ref=e529]:
|
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- img [ref=e530]
|
|
- text: Escalated 3 weeks, 4 days ago
|
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- generic [ref=e533]: Level 27
|
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- 'link "Negative Survey: test (Score: 0.0) NUZHA Escalated 3 weeks, 4 days ago Level 2" [ref=e534] [cursor=pointer]':
|
|
- /url: /actions/ec41395e-840d-4892-b850-54186b4b25d9/
|
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- generic [ref=e535]:
|
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- generic [ref=e536]:
|
|
- 'heading "Negative Survey: test (Score: 0.0)" [level=4] [ref=e537]'
|
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- generic [ref=e539]:
|
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- img [ref=e540]
|
|
- text: NUZHA
|
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- generic [ref=e543]:
|
|
- img [ref=e544]
|
|
- text: Escalated 3 weeks, 4 days ago
|
|
- generic [ref=e547]: Level 2
|
|
- 'link "Negative Survey: IP_TEST1 (Score: 1.0) NUZHA Escalated 3 weeks, 4 days ago Level 2" [ref=e548] [cursor=pointer]':
|
|
- /url: /actions/1c253b64-0ae5-456a-841c-262a6c0d119c/
|
|
- generic [ref=e549]:
|
|
- generic [ref=e550]:
|
|
- 'heading "Negative Survey: IP_TEST1 (Score: 1.0)" [level=4] [ref=e551]'
|
|
- generic [ref=e553]:
|
|
- img [ref=e554]
|
|
- text: NUZHA
|
|
- generic [ref=e557]:
|
|
- img [ref=e558]
|
|
- text: Escalated 3 weeks, 4 days ago
|
|
- generic [ref=e561]: Level 2
|
|
- generic [ref=e562]:
|
|
- generic [ref=e563]:
|
|
- generic [ref=e564]:
|
|
- heading "Recent Inquiries" [level=3] [ref=e565]:
|
|
- img [ref=e566]
|
|
- text: Recent Inquiries
|
|
- link "View All" [ref=e569] [cursor=pointer]:
|
|
- /url: /complaints/?type=inquiry
|
|
- text: View All
|
|
- img [ref=e570]
|
|
- generic [ref=e572]:
|
|
- link "test 5 days, 13 hours ago Open" [ref=e573] [cursor=pointer]:
|
|
- /url: /inquiries/91dc88f7-a389-4957-9e50-9c92574b60c6/
|
|
- generic [ref=e574]:
|
|
- generic [ref=e575]:
|
|
- heading "test" [level=4] [ref=e576]
|
|
- generic [ref=e577]:
|
|
- img [ref=e579]
|
|
- generic [ref=e582]: 5 days, 13 hours ago
|
|
- generic [ref=e583]: Open
|
|
- link "test 1 week, 5 days ago Open" [ref=e584] [cursor=pointer]:
|
|
- /url: /inquiries/a8398215-177b-42f4-af9c-73e6c6bbde39/
|
|
- generic [ref=e585]:
|
|
- generic [ref=e586]:
|
|
- heading "test" [level=4] [ref=e587]
|
|
- generic [ref=e588]:
|
|
- img [ref=e590]
|
|
- generic [ref=e593]: 1 week, 5 days ago
|
|
- generic [ref=e594]: Open
|
|
- link "test 2 weeks, 1 day ago In Progress" [ref=e595] [cursor=pointer]:
|
|
- /url: /inquiries/410b73d3-a964-4cfc-be58-8488f9594799/
|
|
- generic [ref=e596]:
|
|
- generic [ref=e597]:
|
|
- heading "test" [level=4] [ref=e598]
|
|
- generic [ref=e599]:
|
|
- img [ref=e601]
|
|
- generic [ref=e604]: 2 weeks, 1 day ago
|
|
- generic [ref=e605]: In Progress
|
|
- generic [ref=e606]:
|
|
- generic [ref=e607]:
|
|
- heading "Recent Observations" [level=3] [ref=e608]:
|
|
- img [ref=e609]
|
|
- text: Recent Observations
|
|
- link "View All" [ref=e612] [cursor=pointer]:
|
|
- /url: /observations/
|
|
- text: View All
|
|
- img [ref=e613]
|
|
- link "Test Observation Other 5 days ago New" [ref=e616] [cursor=pointer]:
|
|
- /url: /observations/709c577a-7195-4e35-b001-f041aed8f483/
|
|
- generic [ref=e617]:
|
|
- generic [ref=e618]:
|
|
- heading "Test Observation" [level=4] [ref=e619]
|
|
- generic [ref=e620]:
|
|
- generic [ref=e621]: Other
|
|
- generic [ref=e622]: 5 days ago
|
|
- generic [ref=e623]: New
|
|
- generic [ref=e624]:
|
|
- generic [ref=e625]:
|
|
- heading "Top Physicians This Month" [level=3] [ref=e626]:
|
|
- img [ref=e627]
|
|
- text: Top Physicians This Month
|
|
- link "View Leaderboard" [ref=e633] [cursor=pointer]:
|
|
- /url: /physicians/leaderboard/
|
|
- text: View Leaderboard
|
|
- img [ref=e634]
|
|
- table [ref=e637]:
|
|
- rowgroup [ref=e638]:
|
|
- row "Rank Physician Department Rating Surveys Sentiment" [ref=e639]:
|
|
- columnheader "Rank" [ref=e640]
|
|
- columnheader "Physician" [ref=e641]
|
|
- columnheader "Department" [ref=e642]
|
|
- columnheader "Rating" [ref=e643]
|
|
- columnheader "Surveys" [ref=e644]
|
|
- columnheader "Sentiment" [ref=e645]
|
|
- rowgroup [ref=e646]:
|
|
- row "No physician ratings this month" [ref=e647]:
|
|
- cell "No physician ratings this month" [ref=e648]
|
|
- contentinfo [ref=e649]:
|
|
- paragraph [ref=e650]:
|
|
- text: Powered by
|
|
- link "tenhal.sa" [ref=e651] [cursor=pointer]:
|
|
- /url: https://tenhal.sa |