227 lines
12 KiB
HTML
227 lines
12 KiB
HTML
{% extends "layouts/source_user_base.html" %}
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{% load i18n %}
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{% block title %}{% trans "My Complaints" %} - {{ source.name_en }}{% endblock %}
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{% block content %}
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<div class="container-fluid">
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<!-- Page Header -->
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<div class="d-flex justify-content-between align-items-center mb-4">
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<div>
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<h2 class="mb-1">
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<i class="bi bi-exclamation-triangle-fill text-warning me-2"></i>
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{% trans "My Complaints" %}
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<span class="badge bg-primary">{{ complaints_count }}</span>
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</h2>
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<p class="text-muted mb-0">
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{% trans "View all complaints from your source" %}
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</p>
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</div>
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{% if source_user.can_create_complaints %}
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<a href="{% url 'complaints:complaint_create' %}" class="btn btn-primary">
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<i class="bi bi-plus-circle me-1"></i> {% trans "Create Complaint" %}
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</a>
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{% endif %}
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</div>
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<!-- Filter Panel -->
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<div class="card mb-4">
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<div class="card-body">
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<form method="get" class="row g-3">
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<!-- Search -->
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<div class="col-md-4">
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<label class="form-label">{% trans "Search" %}</label>
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<input type="text" class="form-control" name="search"
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placeholder="{% trans 'Title, patient name...' %}"
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value="{{ search|default:'' }}">
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</div>
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<!-- Status -->
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<div class="col-md-2">
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<label class="form-label">{% trans "Status" %}</label>
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<select class="form-select" name="status">
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<option value="">{% trans "All Statuses" %}</option>
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<option value="open" {% if status_filter == 'open' %}selected{% endif %}>{% trans "Open" %}</option>
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<option value="in_progress" {% if status_filter == 'in_progress' %}selected{% endif %}>{% trans "In Progress" %}</option>
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<option value="resolved" {% if status_filter == 'resolved' %}selected{% endif %}>{% trans "Resolved" %}</option>
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<option value="closed" {% if status_filter == 'closed' %}selected{% endif %}>{% trans "Closed" %}</option>
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</select>
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</div>
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<!-- Priority -->
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<div class="col-md-2">
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<label class="form-label">{% trans "Priority" %}</label>
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<select class="form-select" name="priority">
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<option value="">{% trans "All Priorities" %}</option>
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<option value="low" {% if priority_filter == 'low' %}selected{% endif %}>{% trans "Low" %}</option>
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<option value="medium" {% if priority_filter == 'medium' %}selected{% endif %}>{% trans "Medium" %}</option>
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<option value="high" {% if priority_filter == 'high' %}selected{% endif %}>{% trans "High" %}</option>
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</select>
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</div>
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<!-- Category -->
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<div class="col-md-2">
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<label class="form-label">{% trans "Category" %}</label>
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<select class="form-select" name="category">
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<option value="">{% trans "All Categories" %}</option>
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<option value="clinical_care" {% if category_filter == 'clinical_care' %}selected{% endif %}>{% trans "Clinical Care" %}</option>
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<option value="staff_behavior" {% if category_filter == 'staff_behavior' %}selected{% endif %}>{% trans "Staff Behavior" %}</option>
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<option value="facility" {% if category_filter == 'facility' %}selected{% endif %}>{% trans "Facility & Environment" %}</option>
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<option value="wait_time" {% if category_filter == 'wait_time' %}selected{% endif %}>{% trans "Wait Time" %}</option>
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<option value="billing" {% if category_filter == 'billing' %}selected{% endif %}>{% trans "Billing" %}</option>
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<option value="communication" {% if category_filter == 'communication' %}selected{% endif %}>{% trans "Communication" %}</option>
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<option value="other" {% if category_filter == 'other' %}selected{% endif %}>{% trans "Other" %}</option>
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</select>
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</div>
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<!-- Actions -->
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<div class="col-md-2 d-flex align-items-end">
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<div class="d-flex gap-2 w-100">
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<button type="submit" class="btn btn-primary flex-grow-1">
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<i class="bi bi-search me-1"></i> {% trans "Filter" %}
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</button>
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<a href="{% url 'px_sources:source_user_complaint_list' %}"
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class="btn btn-outline-secondary">
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<i class="bi bi-x-circle"></i>
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</a>
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</div>
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</div>
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</form>
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</div>
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</div>
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<!-- Complaints Table -->
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<div class="card">
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<div class="card-body p-0">
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<div class="table-responsive">
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<table class="table table-hover mb-0">
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<thead class="table-light">
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<tr>
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<th>{% trans "ID" %}</th>
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<th>{% trans "Title" %}</th>
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<th>{% trans "Patient" %}</th>
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<th>{% trans "Category" %}</th>
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<th>{% trans "Status" %}</th>
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<th>{% trans "Priority" %}</th>
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<th>{% trans "Assigned To" %}</th>
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<th>{% trans "Created" %}</th>
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<th>{% trans "Actions" %}</th>
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</tr>
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</thead>
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<tbody>
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{% for complaint in complaints %}
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<tr>
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<td><code>{{ complaint.id|slice:":8" }}</code></td>
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<td>{{ complaint.title|truncatewords:8 }}</td>
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<td>
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{% if complaint.patient %}
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<strong>{{ complaint.patient.get_full_name }}</strong><br>
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<small class="text-muted">{% trans "MRN" %}: {{ complaint.patient.mrn }}</small>
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{% else %}
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<em class="text-muted">{% trans "Not specified" %}</em>
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{% endif %}
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</td>
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<td><span class="badge bg-secondary">{{ complaint.get_category_display }}</span></td>
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<td>
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{% if complaint.status == 'open' %}
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<span class="badge bg-danger">{% trans "Open" %}</span>
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{% elif complaint.status == 'in_progress' %}
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<span class="badge bg-warning text-dark">{% trans "In Progress" %}</span>
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{% elif complaint.status == 'resolved' %}
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<span class="badge bg-success">{% trans "Resolved" %}</span>
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{% else %}
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<span class="badge bg-secondary">{% trans "Closed" %}</span>
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{% endif %}
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</td>
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<td>
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{% if complaint.priority == 'high' %}
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<span class="badge bg-danger">{% trans "High" %}</span>
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{% elif complaint.priority == 'medium' %}
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<span class="badge bg-warning text-dark">{% trans "Medium" %}</span>
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{% else %}
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<span class="badge bg-success">{% trans "Low" %}</span>
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{% endif %}
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</td>
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<td>
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{% if complaint.assigned_to %}
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{{ complaint.assigned_to.get_full_name }}
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{% else %}
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<span class="text-muted"><em>{% trans "Unassigned" %}</em></span>
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{% endif %}
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</td>
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<td><small class="text-muted">{{ complaint.created_at|date:"Y-m-d" }}</small></td>
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<td>
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<a href="{% url 'complaints:complaint_detail' complaint.pk %}"
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class="btn btn-sm btn-info"
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title="{% trans 'View' %}">
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<i class="bi bi-eye"></i>
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</a>
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</td>
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</tr>
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{% empty %}
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<tr>
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<td colspan="9" class="text-center py-5">
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<i class="bi bi-inbox text-muted" style="font-size: 3rem;"></i>
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<p class="text-muted mt-3">
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{% trans "No complaints found for your source." %}
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</p>
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{% if source_user.can_create_complaints %}
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<a href="{% url 'complaints:complaint_create' %}" class="btn btn-primary">
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<i class="bi bi-plus-circle me-1"></i> {% trans "Create Complaint" %}
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</a>
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{% endif %}
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</td>
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</tr>
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{% endfor %}
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</tbody>
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</table>
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</div>
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</div>
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</div>
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<!-- Pagination -->
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{% if complaints.has_other_pages %}
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<nav aria-label="Complaints pagination" class="mt-4">
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<ul class="pagination justify-content-center">
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{% if complaints.has_previous %}
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<li class="page-item">
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<a class="page-link" href="?page=1&search={{ search }}&status={{ status_filter }}&priority={{ priority_filter }}&category={{ category_filter }}">
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<i class="bi bi-chevron-double-left"></i>
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</a>
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</li>
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<li class="page-item">
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<a class="page-link" href="?page={{ complaints.previous_page_number }}&search={{ search }}&status={{ status_filter }}&priority={{ priority_filter }}&category={{ category_filter }}">
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<i class="bi bi-chevron-left"></i>
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</a>
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</li>
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{% endif %}
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{% for num in complaints.paginator.page_range %}
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{% if complaints.number == num %}
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<li class="page-item active"><span class="page-link">{{ num }}</span></li>
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{% elif num > complaints.number|add:'-3' and num < complaints.number|add:'3' %}
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<li class="page-item">
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<a class="page-link" href="?page={{ num }}&search={{ search }}&status={{ status_filter }}&priority={{ priority_filter }}&category={{ category_filter }}">
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{{ num }}
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</a>
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</li>
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{% endif %}
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{% endfor %}
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{% if complaints.has_next %}
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<li class="page-item">
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<a class="page-link" href="?page={{ complaints.next_page_number }}&search={{ search }}&status={{ status_filter }}&priority={{ priority_filter }}&category={{ category_filter }}">
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<i class="bi bi-chevron-right"></i>
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</a>
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</li>
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<li class="page-item">
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<a class="page-link" href="?page={{ complaints.paginator.num_pages }}&search={{ search }}&status={{ status_filter }}&priority={{ priority_filter }}&category={{ category_filter }}">
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<i class="bi bi-chevron-double-right"></i>
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</a>
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</li>
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{% endif %}
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</ul>
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</nav>
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{% endif %}
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</div>
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{% endblock %} |