205 lines
12 KiB
Python
205 lines
12 KiB
Python
from django.urls import include, path
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from rest_framework.routers import DefaultRouter
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from .views import (
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ComplaintAttachmentViewSet,
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ComplaintMeetingViewSet,
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ComplaintPRInteractionViewSet,
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ComplaintViewSet,
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InquiryViewSet,
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complaint_explanation_form,
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generate_complaint_pdf,
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api_locations,
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api_sections,
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api_subsections,
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api_departments,
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)
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from . import ui_views, ui_views_explanation, ui_views_oncall, ui_views_templates
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app_name = "complaints"
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router = DefaultRouter()
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router.register(r"api/complaints", ComplaintViewSet, basename="complaint-api")
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router.register(r"api/attachments", ComplaintAttachmentViewSet, basename="complaint-attachment-api")
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router.register(r"api/inquiries", InquiryViewSet, basename="inquiry-api")
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router.register(r"api/pr-interactions", ComplaintPRInteractionViewSet, basename="pr-interaction-api")
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router.register(r"api/meetings", ComplaintMeetingViewSet, basename="complaint-meeting-api")
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urlpatterns = [
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# Complaints UI Views
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path("", ui_views.complaint_list, name="complaint_list"),
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path("new/", ui_views.complaint_create, name="complaint_create"),
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path("<uuid:pk>/", ui_views.complaint_detail, name="complaint_detail"),
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path("<uuid:pk>/assign/", ui_views.complaint_assign, name="complaint_assign"),
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path("<uuid:pk>/change-status/", ui_views.complaint_change_status, name="complaint_change_status"),
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path("<uuid:pk>/update-satisfaction/", ui_views.update_satisfaction, name="update_satisfaction"),
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path("<uuid:pk>/toggle-escalated-ovr/", ui_views.toggle_escalated_ovr, name="toggle_escalated_ovr"),
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path("<uuid:pk>/approve-ovr/", ui_views.approve_ovr_escalation, name="approve_ovr_escalation"),
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path("<uuid:pk>/reject-ovr/", ui_views.reject_ovr_escalation, name="reject_ovr_escalation"),
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path("<uuid:pk>/reopen/", ui_views.complaint_reopen, name="complaint_reopen"),
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path(
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"<uuid:pk>/update-delay-reason-closure/",
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ui_views.update_delay_reason_closure,
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name="update_delay_reason_closure",
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),
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path(
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"<uuid:pk>/update-explanation-delay-reason/",
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ui_views.update_explanation_delay_reason,
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name="update_explanation_delay_reason",
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),
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path("<uuid:pk>/change-department/", ui_views.complaint_change_department, name="complaint_change_department"),
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path("<uuid:pk>/add-note/", ui_views.complaint_add_note, name="complaint_add_note"),
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path("<uuid:pk>/escalate/", ui_views.complaint_escalate, name="complaint_escalate"),
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path("<uuid:pk>/activate/", ui_views.complaint_activate, name="complaint_activate"),
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# Export Views
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path("export/csv/", ui_views.complaint_export_csv, name="complaint_export_csv"),
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path("export/excel/", ui_views.complaint_export_excel, name="complaint_export_excel"),
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path(
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"export/historical-excel/",
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ui_views.complaint_export_historical_excel,
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name="complaint_export_historical_excel",
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),
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path(
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"export/monthly-calculations/",
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ui_views.complaint_export_monthly_calculations,
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name="complaint_export_monthly_calculations",
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),
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path(
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"export/quarterly-calculations/",
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ui_views.complaint_export_quarterly_calculations,
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name="complaint_export_quarterly_calculations",
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),
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path(
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"export/yearly-calculations/",
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ui_views.complaint_export_yearly_calculations,
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name="complaint_export_yearly_calculations",
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),
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# Bulk Actions
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path("bulk/assign/", ui_views.complaint_bulk_assign, name="complaint_bulk_assign"),
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path("bulk/status/", ui_views.complaint_bulk_status, name="complaint_bulk_status"),
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path("bulk/escalate/", ui_views.complaint_bulk_escalate, name="complaint_bulk_escalate"),
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# Soft Delete & Trash
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path("trash/", ui_views.trash_list, name="trash_list"),
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path("<uuid:pk>/delete/", ui_views.complaint_soft_delete, name="complaint_soft_delete"),
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path("<uuid:pk>/restore/", ui_views.complaint_restore, name="complaint_restore"),
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path("inquiries/<uuid:pk>/restore/", ui_views.inquiry_restore, name="inquiry_restore"),
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# Analytics
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path("analytics/", ui_views.complaints_analytics, name="complaints_analytics"),
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# SLA Management (PX Admin only with session-based hospital)
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path("settings/sla-management/", ui_views.sla_management, name="sla_management"),
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path("settings/sla-management/new/", ui_views.sla_management_create, name="sla_management_create"),
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path("settings/sla-management/<uuid:pk>/edit/", ui_views.sla_management_edit, name="sla_management_edit"),
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path("settings/sla-management/<uuid:pk>/toggle/", ui_views.sla_management_toggle, name="sla_management_toggle"),
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# Escalation Rules Management
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path("settings/escalation-rules/", ui_views.escalation_rule_list, name="escalation_rule_list"),
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path("settings/escalation-rules/new/", ui_views.escalation_rule_create, name="escalation_rule_create"),
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path("settings/escalation-rules/<uuid:pk>/edit/", ui_views.escalation_rule_edit, name="escalation_rule_edit"),
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path("settings/escalation-rules/<uuid:pk>/delete/", ui_views.escalation_rule_delete, name="escalation_rule_delete"),
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# Complaint Thresholds Management
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path("settings/thresholds/", ui_views.complaint_threshold_list, name="complaint_threshold_list"),
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path("settings/thresholds/new/", ui_views.complaint_threshold_create, name="complaint_threshold_create"),
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path("settings/thresholds/<uuid:pk>/edit/", ui_views.complaint_threshold_edit, name="complaint_threshold_edit"),
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path(
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"settings/thresholds/<uuid:pk>/delete/", ui_views.complaint_threshold_delete, name="complaint_threshold_delete"
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),
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# Complaint Templates Management
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path("templates/", ui_views_templates.template_list, name="template_list"),
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path("templates/new/", ui_views_templates.template_create, name="template_create"),
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path("templates/<uuid:pk>/", ui_views_templates.template_detail, name="template_detail"),
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path("templates/<uuid:pk>/edit/", ui_views_templates.template_edit, name="template_edit"),
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path("templates/<uuid:pk>/delete/", ui_views_templates.template_delete, name="template_delete"),
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path("templates/<uuid:pk>/toggle/", ui_views_templates.template_toggle_status, name="template_toggle_status"),
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# AJAX Helpers
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path("ajax/departments/", ui_views.get_departments_by_hospital, name="get_departments_by_hospital"),
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path("ajax/physicians/", ui_views.get_staff_by_department, name="get_physicians_by_department"),
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path("ajax/search-patients/", ui_views.search_patients, name="search_patients"),
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# Public Complaint Form (No Authentication Required)
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path("public/submit/", ui_views.public_complaint_submit, name="public_complaint_submit"),
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path("public/track/", ui_views.public_complaint_track, name="public_complaint_track"),
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path("public/success/<str:reference>/", ui_views.public_complaint_success, name="public_complaint_success"),
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path("public/api/lookup-patient/", ui_views.api_lookup_patient, name="api_lookup_patient"),
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path("public/api/load-departments/", ui_views.api_load_departments, name="api_load_departments"),
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path("public/api/load-categories/", ui_views.api_load_categories, name="api_load_categories"),
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# Location Hierarchy APIs (No Authentication Required)
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path("public/api/locations/", api_locations, name="api_locations"),
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path("public/api/locations/<int:location_id>/sections/", api_sections, name="api_sections"),
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path(
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"public/api/locations/<int:location_id>/sections/<int:section_id>/subsections/",
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api_subsections,
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name="api_subsections",
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),
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path("public/api/hospitals/<int:hospital_id>/departments/", api_departments, name="api_departments"),
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# Public Explanation Form (No Authentication Required)
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path("<uuid:complaint_id>/explain/<str:token>/", complaint_explanation_form, name="complaint_explanation_form"),
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# Patient Complaint Portal (No Authentication Required)
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path("patient/<str:token>/", ui_views.patient_complaint_portal, name="patient_complaint_portal"),
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path(
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"patient/<str:token>/hospital/<uuid:hospital_id>/",
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ui_views.patient_complaint_hospital_visits,
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name="patient_complaint_hospital_visits",
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),
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path(
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"patient/<str:token>/visit/<uuid:visit_id>/",
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ui_views.patient_complaint_visit_form,
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name="patient_complaint_visit_form",
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),
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# Resend Explanation
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path(
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"<uuid:pk>/resend-explanation/",
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ComplaintViewSet.as_view({"post": "resend_explanation"}),
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name="complaint_resend_explanation",
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),
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# PDF Export
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path("<uuid:pk>/pdf/", generate_complaint_pdf, name="complaint_pdf"),
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# Involved Departments Management
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path("<uuid:complaint_pk>/departments/add/", ui_views.involved_department_add, name="involved_department_add"),
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path(
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"<uuid:complaint_pk>/departments/confirm-ai-suggestion/",
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ui_views.confirm_ai_department_suggestion,
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name="confirm_ai_department_suggestion",
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),
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path("departments/<uuid:pk>/edit/", ui_views.involved_department_edit, name="involved_department_edit"),
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path("departments/<uuid:pk>/remove/", ui_views.involved_department_remove, name="involved_department_remove"),
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path("departments/<uuid:pk>/response/", ui_views.involved_department_response, name="involved_department_response"),
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# Send to Department Form
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path(
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"<uuid:pk>/send-to-department/", ui_views_explanation.send_to_department_form, name="send_to_department_form"
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),
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# Unified Send To (Person or Department) - AJAX
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path("<uuid:pk>/send-to/", ui_views.complaint_send_to, name="complaint_send_to"),
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# Involved Staff Management
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path("<uuid:complaint_pk>/staff/add/", ui_views.involved_staff_add, name="involved_staff_add"),
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path("staff/<uuid:pk>/edit/", ui_views.involved_staff_edit, name="involved_staff_edit"),
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path("staff/<uuid:pk>/remove/", ui_views.involved_staff_remove, name="involved_staff_remove"),
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path("staff/<uuid:pk>/explanation/", ui_views.involved_staff_explanation, name="involved_staff_explanation"),
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# On-Call Admin Schedule Management
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path("oncall/", ui_views_oncall.oncall_dashboard, name="oncall_dashboard"),
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path("oncall/schedules/", ui_views_oncall.oncall_schedule_list, name="oncall_schedule_list"),
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path("oncall/schedules/new/", ui_views_oncall.oncall_schedule_create, name="oncall_schedule_create"),
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path("oncall/schedules/<uuid:pk>/", ui_views_oncall.oncall_schedule_detail, name="oncall_schedule_detail"),
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path("oncall/schedules/<uuid:pk>/edit/", ui_views_oncall.oncall_schedule_edit, name="oncall_schedule_edit"),
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path("oncall/schedules/<uuid:pk>/delete/", ui_views_oncall.oncall_schedule_delete, name="oncall_schedule_delete"),
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path("oncall/schedules/<uuid:schedule_pk>/admins/add/", ui_views_oncall.oncall_admin_add, name="oncall_admin_add"),
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path("oncall/admins/<uuid:pk>/edit/", ui_views_oncall.oncall_admin_edit, name="oncall_admin_edit"),
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path("oncall/admins/<uuid:pk>/delete/", ui_views_oncall.oncall_admin_delete, name="oncall_admin_delete"),
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# Complaint Adverse Action Management
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path("adverse-actions/", ui_views.adverse_action_list, name="adverse_action_list"),
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path("<uuid:complaint_pk>/adverse-actions/add/", ui_views.adverse_action_add, name="adverse_action_add"),
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path("adverse-actions/<uuid:pk>/edit/", ui_views.adverse_action_edit, name="adverse_action_edit"),
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path(
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"adverse-actions/<uuid:pk>/status/", ui_views.adverse_action_update_status, name="adverse_action_update_status"
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),
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path("adverse-actions/<uuid:pk>/escalate/", ui_views.adverse_action_escalate, name="adverse_action_escalate"),
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path("adverse-actions/<uuid:pk>/delete/", ui_views.adverse_action_delete, name="adverse_action_delete"),
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# Government Tickets
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path("government-tickets/", ui_views.government_ticket_list, name="government_ticket_list"),
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path("government-tickets/create/", ui_views.government_ticket_create, name="government_ticket_create"),
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path("government-tickets/<uuid:pk>/", ui_views.government_ticket_detail, name="government_ticket_detail"),
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path("government-tickets/<uuid:pk>/edit/", ui_views.government_ticket_update, name="government_ticket_update"),
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path("government-tickets/<uuid:pk>/convert/", ui_views.convert_to_complaint, name="convert_to_complaint"),
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path("government-tickets/import/", ui_views.government_ticket_import, name="government_ticket_import"),
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path("government-tickets/export/", ui_views.government_ticket_export, name="government_ticket_export"),
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# API Routes
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path("", include(router.urls)),
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]
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