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Items #3-#7 all verified: #3 Scheduled Tasks: all 8 Celery beat tasks verified (overdue detection, SLA reminders, dept-response checks). 0 bugs. #4 Email/SMS: complaint status email verified (correct subject, ref#, from/to, HTML body). Notification service verified. SMS works via console backend. 0 bugs. #5 Concurrent operations: 3 threads on same complaint — 2 succeeded, 1 correctly rejected (invalid transition). No data corruption. State machine enforced. #6 Performance: 12 pages measured, 0 slow (>3s), heaviest /my/ at 1.7s/287 queries. All pages have >50 DB queries (N+1 patterns — optimization opportunity, not bug). #7 Accessibility: axe-core WCAG audit on 15 pages. Findings (consistent patterns): - button-name: icon-only buttons without aria-label (9 nodes/page — lucide icons) - link-name: links with no discernible text (16 nodes/page — likely sidebar icons) - color-contrast: some text below WCAG AA 4.5:1 ratio (4-8 nodes/page) - select-name: select elements without aria-label (1-6 nodes/page) - label: form inputs without associated <label> (1-2 nodes on public forms) These are UX improvements, not functional bugs. Only public-landing page is clean.