52 lines
2.9 KiB
HTML
52 lines
2.9 KiB
HTML
{% extends 'emails/base_email_template.html' %}
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{% load i18n %}
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{% block title %}{% trans "URGENT - Second SLA Reminder - Observation" %}{% endblock %}
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{% block preheader %}{% trans "FINAL REMINDER: An observation is about to breach its SLA. Immediate action required." %}{% endblock %}
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{% block content %}
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<p style="margin: 0 0 15px;">
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{% trans "Dear" %} <strong>{{ recipient_name|default:'Colleague' }}</strong>,
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</p>
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<p style="margin: 0 0 20px;">
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{% trans "This is the final reminder that an observation is about to breach its SLA deadline. Immediate action is required." %}
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</p>
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<p style="margin: 0 0 5px;"><strong>{% trans "Tracking Code:" %}</strong> {{ observation.tracking_code }}</p>
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{% if observation.title %}
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<p style="margin: 0 0 5px;"><strong>{% trans "Title:" %}</strong> {{ observation.title }}</p>
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{% endif %}
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<p style="margin: 0 0 5px;"><strong>{% trans "Category:" %}</strong> {% if observation.category %}{{ observation.category.name_en }}{% else %}N/A{% endif %}</p>
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<p style="margin: 0 0 5px;"><strong>{% trans "Severity:" %}</strong> {{ observation.get_severity_display }}</p>
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<p style="margin: 0 0 5px;"><strong>{% trans "Status:" %}</strong> {{ observation.get_status_display }}</p>
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<p style="margin: 0 0 5px;"><strong>{% trans "Due Date:" %}</strong> {{ due_date|date:"F d, Y H:i" }}</p>
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<p style="margin: 0 0 20px;"><strong>{% trans "Time Remaining:" %}</strong> {{ hours_remaining }} {% trans "hours" %}</p>
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<p style="margin: 0 0 5px;">- {% trans "Review and address this observation immediately" %}</p>
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<p style="margin: 0 0 5px;">- {% trans "Update the observation status in the system" %}</p>
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<p style="margin: 0 0 5px;">- {% trans "Add resolution notes to document actions taken" %}</p>
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<p style="margin: 0 0 25px;">- {% trans "Failure to act may result in automatic escalation" %}</p>
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{% if observation_url %}
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<table role="presentation" cellspacing="0" cellpadding="0" border="0" width="100%">
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<tr>
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<td align="center">
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<a href="{{ observation_url }}"
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style="display: inline-block; padding: 12px 32px; font-size: 16px; font-weight: 600; color: #ffffff; text-decoration: none; border-radius: 6px; background-color: #005696;">
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{% trans "View Observation Now" %}
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</a>
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</td>
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</tr>
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</table>
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{% endif %}
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<p style="margin: 25px 0 5px; font-size: 13px; color: #666666; direction: rtl; text-align: right;">
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تذكير نهائي عاجل - {{ observation.tracking_code }}
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</p>
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<p style="margin: 0; font-size: 12px; color: #999999; direction: rtl; text-align: right; line-height: 1.8;">
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هذا هو التذكير النهائي. الملاحظة على وشك تجاوز الموعد النهائي. يرجى اتخاذ الإجراء فوراً.<br>
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تاريخ الاستحقاق: {{ due_date|date:"Y F d H:i" }} - الوقت المتبقي: {{ hours_remaining }} ساعة
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</p>
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{% endblock %}
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