HH/.playwright-cli/page-2026-07-12T20-40-08-887Z.yml

- generic [ref=e2]:
  - complementary [ref=e3]:
    - generic [ref=e4]:
      - img "Al Hammadi" [ref=e6]
      - img "Al Hammadi" [ref=e8]
    - navigation [ref=e9]:
      - link [ref=e10] [cursor=pointer]:
        - /url: /analytics/dashboard/
        - img [ref=e11]
      - link [ref=e16] [cursor=pointer]:
        - /url: /projects/my-tasks/
        - img [ref=e17]
      - link [ref=e20] [cursor=pointer]:
        - /url: /
        - img [ref=e21]
      - link [ref=e23] [cursor=pointer]:
        - /url: /complaints/
        - img [ref=e24]
      - link [ref=e27] [cursor=pointer]:
        - /url: /inquiries/
        - img [ref=e28]
      - link [ref=e31] [cursor=pointer]:
        - /url: /observations/
        - img [ref=e32]
      - link [ref=e35] [cursor=pointer]:
        - /url: /suggestions/?feedback_type=suggestion
        - img [ref=e36]
      - link [ref=e38] [cursor=pointer]:
        - /url: /appreciation/
        - img [ref=e39]
      - link [ref=e41] [cursor=pointer]:
        - /url: /organizations/patients/
        - img [ref=e42]
      - button [ref=e46] [cursor=pointer]:
        - img [ref=e47]
      - button [ref=e52] [cursor=pointer]:
        - img [ref=e53]
      - link [ref=e58] [cursor=pointer]:
        - /url: /organizations/departments/
        - img [ref=e59]
      - link [ref=e63] [cursor=pointer]:
        - /url: /projects/
        - img [ref=e64]
      - button [ref=e69] [cursor=pointer]:
        - img [ref=e70]
      - button [ref=e74] [cursor=pointer]:
        - img [ref=e75]
      - button [ref=e80] [cursor=pointer]:
        - img [ref=e81]
      - button [ref=e88] [cursor=pointer]:
        - img [ref=e89]
      - button [ref=e93] [cursor=pointer]:
        - img [ref=e94]
      - link [ref=e96] [cursor=pointer]:
        - /url: /accounts/acknowledgements/my-acknowledgements/
        - img [ref=e97]
    - button [ref=e103] [cursor=pointer]:
      - img [ref=e104]
    - generic [ref=e107]:
      - link "🇬🇧" [ref=e108] [cursor=pointer]:
        - /url: /core/set-language/?language=en
        - generic [ref=e109]: 🇬🇧
      - link "🇸🇦" [ref=e110] [cursor=pointer]:
        - /url: /core/set-language/?language=ar
        - generic [ref=e111]: 🇸🇦
  - generic [ref=e112]:
    - banner [ref=e113]:
      - generic [ref=e114]:
        - heading "Welcome, E2E" [level=2] [ref=e115]
        - paragraph [ref=e116]: Welcome to PX360 Patient Experience Management
      - generic [ref=e117]:
        - button [ref=e119] [cursor=pointer]:
          - img [ref=e120]
        - generic [ref=e123]:
          - link "🇬🇧 English" [ref=e124] [cursor=pointer]:
            - /url: /core/set-language/?language=en
            - generic [ref=e125]: 🇬🇧
            - generic [ref=e126]: English
          - link "🇸🇦 Arabic" [ref=e127] [cursor=pointer]:
            - /url: /core/set-language/?language=ar
            - generic [ref=e128]: 🇸🇦
            - generic [ref=e129]: Arabic
        - button "E2E PX Employee PX Employee E" [ref=e131] [cursor=pointer]:
          - generic [ref=e132]:
            - generic [ref=e133]: E2E PX Employee
            - generic [ref=e134]: PX Employee
          - generic [ref=e135]: E
          - img [ref=e136]
    - main [ref=e138]:
      - generic [ref=e139]:
        - generic [ref=e140]:
          - link "Departments" [ref=e141] [cursor=pointer]:
            - /url: /organizations/departments/
          - img [ref=e142]
          - generic [ref=e144]: Contact Center Department
        - generic [ref=e147]:
          - generic [ref=e148]:
            - img [ref=e150]
            - generic [ref=e154]:
              - heading "Contact Center Department" [level=1] [ref=e155]
              - paragraph [ref=e156]: قسم مركز الاتصال
          - generic [ref=e157]:
            - generic [ref=e158]:
              - img [ref=e159]
              - text: hh_n_contact_center_department
            - generic [ref=e162]: Administrative
            - generic [ref=e163]:
              - img [ref=e164]
              - text: E2E Test Hospital
        - generic [ref=e168]:
          - generic [ref=e170]:
            - img [ref=e172]
            - generic [ref=e177]:
              - paragraph [ref=e178]: Staff
              - paragraph [ref=e179]: "4"
          - link "Open Complaints 3 3 total" [ref=e180] [cursor=pointer]:
            - /url: /organizations/departments/d810102c-d14a-4661-8672-6ef85a77fc8f/complaints/?status=open
            - generic [ref=e181]:
              - img [ref=e183]
              - generic [ref=e186]:
                - paragraph [ref=e187]: Open Complaints
                - paragraph [ref=e188]: "3"
                - paragraph [ref=e189]: 3 total
          - link "Pending Inquiries 0 2 total" [ref=e190] [cursor=pointer]:
            - /url: /organizations/departments/d810102c-d14a-4661-8672-6ef85a77fc8f/inquiries/?status=open
            - generic [ref=e191]:
              - img [ref=e193]
              - generic [ref=e196]:
                - paragraph [ref=e197]: Pending Inquiries
                - paragraph [ref=e198]: "0"
                - paragraph [ref=e199]: 2 total
          - link "Open Observations 1 1 total" [ref=e200] [cursor=pointer]:
            - /url: /organizations/departments/d810102c-d14a-4661-8672-6ef85a77fc8f/observations/?status=open
            - generic [ref=e201]:
              - img [ref=e203]
              - generic [ref=e206]:
                - paragraph [ref=e207]: Open Observations
                - paragraph [ref=e208]: "1"
                - paragraph [ref=e209]: 1 total
        - generic [ref=e210]:
          - generic [ref=e211]:
            - img [ref=e213]
            - generic [ref=e215]:
              - heading "Pending Actions" [level=3] [ref=e216]
              - paragraph [ref=e217]: 3 items awaiting response
          - table [ref=e219]:
            - rowgroup [ref=e220]:
              - row "Type Reference Subject SLA Deadline Action" [ref=e221]:
                - columnheader "Type" [ref=e222]
                - columnheader "Reference" [ref=e223]
                - columnheader "Subject" [ref=e224]
                - columnheader "SLA Deadline" [ref=e225]
                - columnheader "Action" [ref=e226]
            - rowgroup [ref=e227]:
              - row "Complaint Response CMP-202607-0006 Test Complaint - Analysis Required - Respond" [ref=e228]:
                - cell "Complaint Response" [ref=e229]:
                  - generic [ref=e230]: Complaint Response
                - cell "CMP-202607-0006" [ref=e231]
                - cell "Test Complaint - Analysis Required" [ref=e232]
                - cell "-" [ref=e233]
                - cell "Respond" [ref=e234]:
                  - link "Respond" [ref=e236] [cursor=pointer]:
                    - /url: /complaints/f8aa6216-bb94-455e-ba18-d16a01024662/explain/dM0ilaUpzA1OuAceyjvwV9oxYA0geW_jsgipvrYUt_g/
                    - img [ref=e237]
                    - text: Respond
              - row "Complaint Explanation CMP-202607-0005 Test Complaint - No Details - Respond" [ref=e239]:
                - cell "Complaint Explanation" [ref=e240]:
                  - generic [ref=e241]: Complaint Explanation
                - cell "CMP-202607-0005" [ref=e242]
                - cell "Test Complaint - No Details" [ref=e243]
                - cell "-" [ref=e244]
                - cell "Respond" [ref=e245]:
                  - link "Respond" [ref=e247] [cursor=pointer]:
                    - /url: /complaints/9ca01d52-712d-4bca-b30d-6f1f818ff839/explain/iBIf0PrMq1RZYSEIDxSn4WZik4PFk6dunoNwarFTnXI/
                    - img [ref=e248]
                    - text: Respond
              - row "Complaint Explanation CMP-202607-0005 Test Complaint - No Details - Respond" [ref=e252]:
                - cell "Complaint Explanation" [ref=e253]:
                  - generic [ref=e254]: Complaint Explanation
                - cell "CMP-202607-0005" [ref=e255]
                - cell "Test Complaint - No Details" [ref=e256]
                - cell "-" [ref=e257]
                - cell "Respond" [ref=e258]:
                  - link "Respond" [ref=e260] [cursor=pointer]:
                    - /url: /complaints/9ca01d52-712d-4bca-b30d-6f1f818ff839/explain/X1Zd54Tb1NcExZeRr6ACN5RtPCwB_RTKeqNeFcVP24E/
                    - img [ref=e261]
                    - text: Respond
        - generic [ref=e266]:
          - button "Dashboard" [ref=e267] [cursor=pointer]:
            - img [ref=e268]
            - text: Dashboard
          - button "Staff (4)" [ref=e270] [cursor=pointer]:
            - img [ref=e271]
            - text: Staff (4)
          - button "Roles" [ref=e276] [cursor=pointer]:
            - img [ref=e277]
            - text: Roles
          - button "Sections (2)" [ref=e289] [cursor=pointer]:
            - img [ref=e290]
            - text: Sections (2)
          - button "Complaints (3)" [ref=e294] [cursor=pointer]:
            - img [ref=e295]
            - text: Complaints (3)
          - button "Inquiries (2)" [ref=e298] [cursor=pointer]:
            - img [ref=e299]
            - text: Inquiries (2)
          - button "Observations (1)" [ref=e302] [cursor=pointer]:
            - img [ref=e303]
            - text: Observations (1)
          - button "Suggestions (1)" [ref=e306] [cursor=pointer]:
            - img [ref=e307]
            - text: Suggestions (1)
          - button "Appreciations (2)" [ref=e309] [cursor=pointer]:
            - img [ref=e310]
            - text: Appreciations (2)
          - button "Standards (0)" [ref=e312] [cursor=pointer]:
            - img [ref=e313]
            - text: Standards (0)
          - button "Projects (8)" [ref=e316] [cursor=pointer]:
            - img [ref=e317]
            - text: Projects (8)
        - generic [ref=e321]:
          - generic [ref=e322]:
            - generic [ref=e323]:
              - paragraph [ref=e324]: Avg Physician Rating
              - paragraph [ref=e325]: "0.0"
              - paragraph [ref=e326]: out of 5.0
            - generic [ref=e327]:
              - paragraph [ref=e328]: Resolution Rate
              - paragraph [ref=e329]: 0%
              - paragraph [ref=e330]: 3 total
            - generic [ref=e331]:
              - paragraph [ref=e332]: Open Actions
              - paragraph [ref=e333]: "3"
              - paragraph [ref=e334]: PX actions pending
            - generic [ref=e335]:
              - paragraph [ref=e336]: Satisfaction Rate
              - paragraph [ref=e337]: 0%
              - paragraph [ref=e338]: resolution satisfaction
            - generic [ref=e339]:
              - paragraph [ref=e340]: Reopened
              - paragraph [ref=e341]: "0"
              - paragraph [ref=e342]: reopened complaints
            - generic [ref=e343]:
              - paragraph [ref=e344]: Reassigned
              - paragraph [ref=e345]: "5"
              - paragraph [ref=e346]: reassigned complaints
          - generic [ref=e347]:
            - generic [ref=e348]:
              - heading "Complaint Trend" [level=4] [ref=e349]
              - generic [ref=e351]:
                - application "area chart with 1 data series" [ref=e352]:
                  - generic [ref=e355]:
                    - generic "4" [ref=e356]
                    - generic "3.5" [ref=e357]
                    - generic "3" [ref=e358]
                    - generic "2.5" [ref=e359]
                    - generic "2" [ref=e360]
                  - generic [ref=e361]:
                    - generic [ref=e365]:
                      - generic:
                        - generic:
                          - generic: "3"
                    - generic "2026-07" [ref=e371]
                - tooltip: ●
            - generic [ref=e372]:
              - heading "Physician Rating Trend" [level=4] [ref=e373]
              - paragraph [ref=e375]: No physician rating data
            - generic [ref=e376]:
              - heading "Complaint Status" [level=4] [ref=e377]
              - generic [ref=e379]:
                - application "donut chart with 1 data series" [ref=e380]:
                  - generic [ref=e386]:
                    - generic:
                      - generic: 100.0%
                - button "In Progress, visible. Press Enter or Space to toggle." [ref=e390] [cursor=pointer]:
                  - generic [ref=e391]:
                    - img
                  - generic [ref=e392]: In Progress
                - text: ●
            - generic [ref=e393]:
              - heading "Actions Overview" [level=4] [ref=e394]
              - generic [ref=e396]:
                - application "donut chart with 2 data series" [ref=e397]:
                  - generic [ref=e403]:
                    - generic:
                      - generic: 66.7%
                    - generic:
                      - generic: 33.3%
                - generic [ref=e406]:
                  - button "In Progress, visible. Press Enter or Space to toggle." [ref=e407] [cursor=pointer]:
                    - generic [ref=e408]:
                      - img
                    - generic [ref=e409]: In Progress
                  - button "Open, visible. Press Enter or Space to toggle." [ref=e410] [cursor=pointer]:
                    - generic [ref=e411]:
                      - img
                    - generic [ref=e412]: Open
                - text: ● ●
            - generic [ref=e413]:
              - heading "Complaint Severity" [level=4] [ref=e414]
              - generic [ref=e416]:
                - application "bar chart with 1 data series" [ref=e417]:
                  - generic [ref=e420]:
                    - generic "2" [ref=e421]
                    - generic "1.5" [ref=e422]
                    - generic "1" [ref=e423]
                    - generic "0.5" [ref=e424]
                    - generic "0" [ref=e425]
                  - generic [ref=e426]:
                    - generic [ref=e430]:
                      - generic:
                        - generic:
                          - generic: "2"
                        - generic:
                          - generic: "1"
                    - generic [ref=e435]:
                      - generic "Low" [ref=e436]
                      - generic "Medium" [ref=e437]
                - tooltip: ●
            - generic [ref=e438]:
              - heading "Satisfaction Distribution" [level=4] [ref=e439]
              - paragraph [ref=e441]: No satisfaction data
            - generic [ref=e442]:
              - heading "Top Physicians" [level=4] [ref=e443]
              - paragraph [ref=e445]: No physician data
            - generic [ref=e446]:
              - heading "Top Categories" [level=4] [ref=e447]
              - generic [ref=e449]:
                - application "bar chart with 1 data series" [ref=e450]:
                  - generic [ref=e452]:
                    - generic [ref=e455]:
                      - generic:
                        - generic:
                          - generic: "3"
                    - generic "Institutional Issues" [ref=e460]
                    - generic [ref=e462]:
                      - generic "3.0" [ref=e463]
                      - generic "2.5" [ref=e464]
                      - generic "2.0" [ref=e465]
                      - generic "1.5" [ref=e466]
                      - generic "1.0" [ref=e467]
                      - generic "0.5" [ref=e468]
                      - generic "0.0" [ref=e469]
                - tooltip: ●
    - contentinfo [ref=e470]:
      - paragraph [ref=e471]:
        - text: Powered by
        - link "tenhal.sa" [ref=e472] [cursor=pointer]:
          - /url: https://tenhal.sa