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One continuous E2E test from public-form creation through resolution: 1. CREATE (public form POST) -> captures CMP- reference 2. ACTIVATE (open -> in_progress) 3. SEND TO DEPARTMENT (creates ComplaintInvolvedDepartment) 4. CHAMPION RESPONDS (department response) 5. MANAGER APPROVES 6. PX ACCEPTS 7. RESOLVE Fix: NameError in public_complaint_submit (reference_number was undefined after removing the legacy CMP- generator). Also fixed the same in the inquiry public submit path (ui_views.py). Both now read complaint.reference_number / inquiry.reference_number after save(). Harness: get_e2e_complaint_id CLI + seed_e2e_complaint other_dept_id output.