{% extends "layouts/base.html" %}
{% load i18n %}

{% block title %}{{ staff.name }} - {% trans "Performance Detail" %} - PX360{% endblock %}

{% block content %}
<div class="container-fluid">
    <!-- Header -->
    <div class="row mb-4">
        <div class="col">
            <nav aria-label="breadcrumb">
                <ol class="breadcrumb">
                    <li class="breadcrumb-item"><a href="{% url 'dashboard:admin_evaluation' %}">{% trans "Admin Evaluation" %}</a></li>
                    <li class="breadcrumb-item active">{{ staff.name }}</li>
                </ol>
            </nav>
            <div class="d-flex justify-content-between align-items-center">
                <div>
                    <h2 class="h3 mb-1">{{ staff.name }}</h2>
                    <p class="text-muted mb-0">
                        {{ staff.role }} | 
                        {{ staff.department|default:_("No Department") }} | 
                        {{ staff.hospital|default:_("No Hospital") }}
                    </p>
                </div>
                <div>
                    <select class="form-select" id="dateRange" onchange="changeDateRange(this.value)">
                        <option value="7d" {% if date_range == '7d' %}selected{% endif %}>{% trans "Last 7 Days" %}</option>
                        <option value="30d" {% if date_range == '30d' %}selected{% endif %}>{% trans "Last 30 Days" %}</option>
                        <option value="90d" {% if date_range == '90d' %}selected{% endif %}>{% trans "Last 90 Days" %}</option>
                    </select>
                </div>
            </div>
        </div>
    </div>

    <!-- Performance Score Card -->
    <div class="row mb-4">
        <div class="col-md-4">
            <div class="card h-100">
                <div class="card-body text-center">
                    <h5 class="card-title">{% trans "Performance Score" %}</h5>
                    <div class="display-1 fw-bold text-{{ performance.performance_score.rating_color }}">
                        {{ performance.performance_score.overall }}
                    </div>
                    <span class="badge bg-{{ performance.performance_score.rating_color }} fs-6">
                        {{ performance.performance_score.rating }}
                    </span>
                    <p class="text-muted mt-2 mb-0">
                        {% trans "Based on" %} {{ performance.performance_score.total_items_handled }} {% trans "items handled" %}
                    </p>
                </div>
            </div>
        </div>
        <div class="col-md-8">
            <div class="card h-100">
                <div class="card-header">
                    <h5 class="mb-0">{% trans "Score Breakdown" %}</h5>
                </div>
                <div class="card-body">
                    <div class="row g-3">
                        <div class="col-md-4">
                            <div class="d-flex justify-content-between">
                                <span>{% trans "Complaint Resolution" %}</span>
                                <span class="fw-bold">{{ performance.performance_score.breakdown.complaint_resolution|floatformat:0 }}%</span>
                            </div>
                            <div class="progress" style="height: 8px;">
                                <div class="progress-bar" style="width: {{ performance.performance_score.breakdown.complaint_resolution }}%"></div>
                            </div>
                        </div>
                        <div class="col-md-4">
                            <div class="d-flex justify-content-between">
                                <span>{% trans "Complaint Response" %}</span>
                                <span class="fw-bold">{{ performance.performance_score.breakdown.complaint_response_time|floatformat:0 }}%</span>
                            </div>
                            <div class="progress" style="height: 8px;">
                                <div class="progress-bar bg-info" style="width: {{ performance.performance_score.breakdown.complaint_response_time }}%"></div>
                            </div>
                        </div>
                        <div class="col-md-4">
                            <div class="d-flex justify-content-between">
                                <span>{% trans "Inquiry Resolution" %}</span>
                                <span class="fw-bold">{{ performance.performance_score.breakdown.inquiry_resolution|floatformat:0 }}%</span>
                            </div>
                            <div class="progress" style="height: 8px;">
                                <div class="progress-bar bg-success" style="width: {{ performance.performance_score.breakdown.inquiry_resolution }}%"></div>
                            </div>
                        </div>
                        <div class="col-md-4">
                            <div class="d-flex justify-content-between">
                                <span>{% trans "Inquiry Response" %}</span>
                                <span class="fw-bold">{{ performance.performance_score.breakdown.inquiry_response_time|floatformat:0 }}%</span>
                            </div>
                            <div class="progress" style="height: 8px;">
                                <div class="progress-bar bg-warning" style="width: {{ performance.performance_score.breakdown.inquiry_response_time }}%"></div>
                            </div>
                        </div>
                        <div class="col-md-4">
                            <div class="d-flex justify-content-between">
                                <span>{% trans "Activation Time" %}</span>
                                <span class="fw-bold">{{ performance.performance_score.breakdown.complaint_activation_time|floatformat:0 }}%</span>
                            </div>
                            <div class="progress" style="height: 8px;">
                                <div class="progress-bar bg-secondary" style="width: {{ performance.performance_score.breakdown.complaint_activation_time }}%"></div>
                            </div>
                        </div>
                        <div class="col-md-4">
                            <div class="d-flex justify-content-between">
                                <span>{% trans "Workload" %}</span>
                                <span class="fw-bold">{{ performance.performance_score.breakdown.workload|floatformat:0 }}%</span>
                            </div>
                            <div class="progress" style="height: 8px;">
                                <div class="progress-bar bg-dark" style="width: {{ performance.performance_score.breakdown.workload }}%"></div>
                            </div>
                        </div>
                    </div>
                </div>
            </div>
        </div>
    </div>

    <!-- Summary Stats -->
    <div class="row g-3 mb-4">
        <div class="col-md-3">
            <div class="card bg-primary text-white">
                <div class="card-body">
                    <h6 class="card-title">{% trans "Total Complaints" %}</h6>
                    <h3 class="mb-0">{{ performance.summary.total_complaints }}</h3>
                    <small>{{ performance.summary.complaint_resolution_rate }}% {% trans "resolution rate" %}</small>
                </div>
            </div>
        </div>
        <div class="col-md-3">
            <div class="card bg-info text-white">
                <div class="card-body">
                    <h6 class="card-title">{% trans "Total Inquiries" %}</h6>
                    <h3 class="mb-0">{{ performance.summary.total_inquiries }}</h3>
                    <small>{{ performance.summary.inquiry_resolution_rate }}% {% trans "resolution rate" %}</small>
                </div>
            </div>
        </div>
        <div class="col-md-3">
            <div class="card bg-warning text-dark">
                <div class="card-body">
                    <h6 class="card-title">{% trans "Period" %}</h6>
                    <h3 class="mb-0">{{ performance.period.days }}</h3>
                    <small>{% trans "days" %}</small>
                </div>
            </div>
        </div>
        <div class="col-md-3">
            <div class="card bg-success text-white">
                <div class="card-body">
                    <h6 class="card-title">{% trans "Items/Day" %}</h6>
                    <h3 class="mb-0">
                        {% with total=performance.summary.total_complaints|add:performance.summary.total_inquiries %}
                            {% if performance.period.days > 0 %}
                                {{ total|div:performance.period.days|floatformat:1 }}
                            {% else %}
                                0
                            {% endif %}
                        {% endwith %}
                    </h3>
                    <small>{% trans "average workload" %}</small>
                </div>
            </div>
        </div>
    </div>

    <!-- Trends Chart -->
    <div class="card mb-4">
        <div class="card-header">
            <h5 class="mb-0">{% trans "6-Month Performance Trend" %}</h5>
        </div>
        <div class="card-body">
            <canvas id="trendsChart" height="100"></canvas>
        </div>
    </div>

    <!-- Recent Items -->
    <div class="row">
        <div class="col-md-6">
            <div class="card">
                <div class="card-header">
                    <h5 class="mb-0">{% trans "Recent Complaints" %}</h5>
                </div>
                <div class="card-body p-0">
                    <div class="list-group list-group-flush">
                        {% for complaint in performance.recent_complaints %}
                        <a href="{% url 'complaints:detail' complaint.id %}" class="list-group-item list-group-item-action">
                            <div class="d-flex w-100 justify-content-between">
                                <h6 class="mb-1">{{ complaint.title|truncatechars:50 }}</h6>
                                <small class="text-muted">{{ complaint.created_at|slice:":10" }}</small>
                            </div>
                            <span class="badge bg-{% if complaint.status == 'open' %}warning{% elif complaint.status == 'resolved' %}success{% else %}secondary{% endif %}">
                                {{ complaint.status }}
                            </span>
                            {% if complaint.severity == 'critical' %}
                            <span class="badge bg-danger">{% trans "Critical" %}</span>
                            {% endif %}
                        </a>
                        {% empty %}
                        <div class="list-group-item text-muted">
                            {% trans "No complaints in selected period" %}
                        </div>
                        {% endfor %}
                    </div>
                </div>
            </div>
        </div>
        <div class="col-md-6">
            <div class="card">
                <div class="card-header">
                    <h5 class="mb-0">{% trans "Recent Inquiries" %}</h5>
                </div>
                <div class="card-body p-0">
                    <div class="list-group list-group-flush">
                        {% for inquiry in performance.recent_inquiries %}
                        <a href="{% url 'complaints:inquiry_detail' inquiry.id %}" class="list-group-item list-group-item-action">
                            <div class="d-flex w-100 justify-content-between">
                                <h6 class="mb-1">{{ inquiry.subject|truncatechars:50 }}</h6>
                                <small class="text-muted">{{ inquiry.created_at|slice:":10" }}</small>
                            </div>
                            <span class="badge bg-{% if inquiry.status == 'open' %}warning{% elif inquiry.status == 'resolved' %}success{% else %}secondary{% endif %}">
                                {{ inquiry.status }}
                            </span>
                        </a>
                        {% empty %}
                        <div class="list-group-item text-muted">
                            {% trans "No inquiries in selected period" %}
                        </div>
                        {% endfor %}
                    </div>
                </div>
            </div>
        </div>
    </div>
</div>
{% endblock %}

{% block extra_js %}
<script src="https://cdn.jsdelivr.net/npm/chart.js"></script>
<script>
const trendsData = {{ trends|safe }};

function changeDateRange(range) {
    window.location.href = '?date_range=' + range;
}

// Initialize trends chart
document.addEventListener('DOMContentLoaded', function() {
    const ctx = document.getElementById('trendsChart').getContext('2d');
    
    new Chart(ctx, {
        type: 'line',
        data: {
            labels: trendsData.map(t => t.month_name),
            datasets: [
                {
                    label: '{% trans "Performance Score" %}',
                    data: trendsData.map(t => t.performance_score),
                    borderColor: '#2563eb',
                    backgroundColor: 'rgba(37, 99, 235, 0.1)',
                    fill: true,
                    tension: 0.4
                },
                {
                    label: '{% trans "Complaints" %}',
                    data: trendsData.map(t => t.complaints_total),
                    borderColor: '#dc2626',
                    backgroundColor: 'transparent',
                    borderDash: [5, 5],
                    yAxisID: 'y1'
                },
                {
                    label: '{% trans "Inquiries" %}',
                    data: trendsData.map(t => t.inquiries_total),
                    borderColor: '#16a34a',
                    backgroundColor: 'transparent',
                    borderDash: [2, 2],
                    yAxisID: 'y1'
                }
            ]
        },
        options: {
            responsive: true,
            interaction: {
                mode: 'index',
                intersect: false
            },
            scales: {
                y: {
                    beginAtZero: true,
                    max: 100,
                    title: {
                        display: true,
                        text: '{% trans "Score" %}'
                    }
                },
                y1: {
                    beginAtZero: true,
                    position: 'right',
                    title: {
                        display: true,
                        text: '{% trans "Count" %}'
                    },
                    grid: {
                        drawOnChartArea: false
                    }
                }
            }
        }
    });
});
</script>
{% endblock %}