# Survey Analytics Report

**Generated:** 2026-02-07T02:07:51.920624+00:00

**Date Range:** 2025-02-07 to 2026-02-07

## Executive Summary

- **Total Survey Templates:** 12
- **Total Surveys Sent:** 3,949
- **Total Surveys Completed:** 3,325
- **Overall Completion Rate:** 84.2%
- **Overall Average Score:** 4.68/5.0
- **Total Negative Surveys:** 163 (4.9%)

### Best Performing Template
**OPD Patient Experience Survey**
Average Score: 4.75/5.0

### Worst Performing Template
**Outpatient Satisfaction Survey**
Average Score: 0.0/5.0

## Appointment Satisfaction Survey

### Overview

- **Survey Type:** stage
- **Scoring Method:** average
- **Questions:** 10
- **Total Sent:** 10
- **Completed:** 0
- **Completion Rate:** 0.0%
- **Average Score:** 0.0/5.0 (±0.0)
- **Negative Surveys:** 0 (0%)

### Score Distribution

| Category | Count | Percentage |
|----------|-------|------------|
| Excellent | 0 | 0% |
| Good | 0 | 0% |
| Average | 0 | 0% |
| Poor | 0 | 0% |

### Channel Performance

| Channel | Sent | Completed | Rate | Avg Score |
|---------|-------|-----------|-------|----------|
| Sms | 0 | 0 | 0% | 0.0 |
| Whatsapp | 0 | 0 | 0% | 0.0 |
| Email | 0 | 0 | 0% | 0.0 |

### Question Analysis

#### Q1: Did the Appointment Section's service exceed your expectations?

- **Type:** multiple_choice
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q2: Did the doctor explain everything about your case?

- **Type:** multiple_choice
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q3: Did the pharmacist explain to you the medication clearly?

- **Type:** multiple_choice
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q4: Did the staff attend your needs in an understandable language?

- **Type:** multiple_choice
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q5: Was it easy to get an appointment?

- **Type:** multiple_choice
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q6: Were you satisfied with your interaction with the doctor?

- **Type:** multiple_choice
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q7: Were you served by Laboratory Receptionists as required?

- **Type:** multiple_choice
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q8: Were you served by Radiology Receptionists as required?

- **Type:** multiple_choice
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q9: Were you served by Receptionists as required?

- **Type:** multiple_choice
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q10: Would you recommend the hospital to your friends and family?

- **Type:** multiple_choice
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

---

## Day Case Patient Survey

### Overview

- **Survey Type:** stage
- **Scoring Method:** average
- **Questions:** 6
- **Total Sent:** 1
- **Completed:** 0
- **Completion Rate:** 0.0%
- **Average Score:** 0.0/5.0 (±0.0)
- **Negative Surveys:** 0 (0%)

### Score Distribution

| Category | Count | Percentage |
|----------|-------|------------|
| Excellent | 0 | 0% |
| Good | 0 | 0% |
| Average | 0 | 0% |
| Poor | 0 | 0% |

### Channel Performance

| Channel | Sent | Completed | Rate | Avg Score |
|---------|-------|-----------|-------|----------|
| Sms | 0 | 0 | 0% | 0.0 |
| Whatsapp | 0 | 0 | 0% | 0.0 |
| Email | 0 | 0 | 0% | 0.0 |

### Question Analysis

#### Q1: How satisfied were you with the pre-procedure preparation?

- **Type:** text
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q2: How satisfied were you with the procedure itself?

- **Type:** text
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q3: How satisfied were you with the post-procedure care?

- **Type:** text
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q4: How satisfied were you with the discharge process?

- **Type:** text
- **Required:** Yes
- **Response Rate:** 0% (0 responses)

#### Q5: How likely are you to recommend this hospital to others?

- **Type:** rating
- **Required:** Yes
- **Response Rate:** 0% (0 responses)
- **Average Score:** 0.0/5.0 (±0.0)

**Score Distribution:**

| Score | Count | % |
|-------|-------|----|