Email Templates - Implementation Status

Emails sent to patients

Survey Invitation

templates/emails/survey_invitation.html

Usage: Sent after patient visits for feedback collection
Appointment Confirmation

templates/emails/appointment_confirmation.html

Usage: Sent when appointments are booked
Survey Results Notification

templates/emails/survey_results_notification.html

Usage: Department heads notified of survey results

Internal communication emails

Explanation Request INTEGRATED

templates/emails/explanation_request.html

Integration: apps/complaints/tasks.py
Function: send_explanation_request_email()
User Invitation INTEGRATED

templates/accounts/onboarding/invitation_email.html

Integration: apps/accounts/services.py
Function: EmailService.send_invitation_email()
Invitation Reminder INTEGRATED

templates/accounts/onboarding/reminder_email.html

Integration: apps/accounts/services.py
Function: EmailService.send_reminder_email()
Onboarding Completion INTEGRATED

templates/accounts/onboarding/completion_email.html

Integration: apps/accounts/services.py
Function: EmailService.send_completion_notification()
Password Reset INTEGRATED

templates/accounts/email/password_reset_email.html

Integration: Django Authentication System

🔌 Integration Points

apps/complaints/tasks.py

send_explanation_request_email(explanation_id)

Sends branded explanation request emails to staff when complaints are filed.

apps/accounts/services.py

EmailService.send_*_email()

All onboarding emails (invitation, reminder, completion) use branded templates.

apps/notifications/services.py

NotificationService.send_email()

Unified email service with HTML support and database logging.

templates/emails/

{% extends 'emails/base_email_template.html' %}

All email templates extend the base template for consistent branding.