{% extends "layouts/public_base.html" %} {% load i18n %} {% block title %}{% trans "Complaint Submitted" %}{% endblock %} {% block extra_css %} {% endblock %} {% block content %}

{% trans "Complaint Submitted Successfully!" %}

{% trans "Thank you for your feedback. Your complaint has been received and is being reviewed." %}

{% trans "Reference Number" %}
#{{ reference_number }}

{% trans "Save this number for future tracking" %}

{% trans "What Happens Next?" %}

  • {% trans "Your complaint will be reviewed by our team within 24 hours" %}
  • {% trans "You will receive updates via phone or email based on the contact information provided" %}
  • {% trans "Our typical response time is 24-48 hours depending on severity" %}
  • {% trans "You can check the status of your complaint using your reference number" %}

{% trans "Need Immediate Assistance?" %}

{% trans "If your complaint is urgent, please contact our Patient Relations department directly at:" %}

{% trans "Available Saturday to Thursday, 8:00 AM - 8:00 PM" %}

{% trans "Your feedback helps us improve our services" %}

{% endblock %}