{% extends "layouts/base.html" %} {% load i18n %} {% load static %} {% block title %}{% trans "Analytics Dashboard" %} - PX360{% endblock %} {% block extra_css %} {% endblock %} {% block content %}
{% trans "Comprehensive overview of patient experience metrics" %}
{{ kpis.total_complaints }}
{% trans "Total Complaints" %}
{{ kpis.sla_compliance }}%
{% trans "SLA Compliance" %}
{{ kpis.avg_resolution_hours }}h
{% trans "Avg Resolution" %}
{{ kpis.total_actions }}
{% trans "Total Actions" %}
{{ kpis.avg_survey_score }}
{% trans "Avg Survey Score" %}
{{ kpis.nps_score }}
{% trans "NPS Score" %}
{% trans "Status, sources, and severity breakdown" %}
{% trans "Action status and categories" %}
{% trans "Patient satisfaction and NPS trends" %}
{% trans "Performance metrics by department" %}
| {% trans "Department" %} | {% trans "Complaints" %} | {% trans "Actions" %} | {% trans "Survey Avg" %} | {% trans "Resolution Rate" %} | {% trans "Status" %} |
|---|---|---|---|---|---|
| {{ dept.name }} | {{ dept.complaints }} | {{ dept.actions }} | {{ dept.survey_avg }} |
{{ dept.resolution_rate }}%
|
{% if dept.resolution_rate >= 80 %} {% trans "Excellent" %} {% elif dept.resolution_rate >= 60 %} {% trans "Good" %} {% else %} {% trans "Needs Work" %} {% endif %} |
| {% trans "No department data available" %} | |||||