{% load i18n %} {% comment %} Unified Send Modal - Works for Complaints, Inquiries, and Observations Usage: Include this in any detail page and call showSendModal() via JavaScript Required context variables: - item_id: The ID of the complaint/inquiry/observation - item_type: 'complaint', 'inquiry', or 'observation' - departments: QuerySet of available departments - users: QuerySet of available users {% endcomment %}