- generic [ref=e2]: - complementary [ref=e3]: - generic [ref=e4]: - img "Al Hammadi" [ref=e6] - img "Al Hammadi" [ref=e8] - navigation [ref=e9]: - link [ref=e10] [cursor=pointer]: - /url: /analytics/dashboard/ - img [ref=e11] - link [ref=e16] [cursor=pointer]: - /url: /projects/my-tasks/ - img [ref=e17] - link [ref=e20] [cursor=pointer]: - /url: / - img [ref=e21] - link [ref=e23] [cursor=pointer]: - /url: /complaints/ - img [ref=e24] - link [ref=e27] [cursor=pointer]: - /url: /inquiries/ - img [ref=e28] - link [ref=e31] [cursor=pointer]: - /url: /observations/ - img [ref=e32] - link [ref=e35] [cursor=pointer]: - /url: /suggestions/?feedback_type=suggestion - img [ref=e36] - link [ref=e38] [cursor=pointer]: - /url: /appreciation/ - img [ref=e39] - link [ref=e41] [cursor=pointer]: - /url: /organizations/patients/ - img [ref=e42] - button [ref=e46] [cursor=pointer]: - img [ref=e47] - button [ref=e52] [cursor=pointer]: - img [ref=e53] - link [ref=e58] [cursor=pointer]: - /url: /organizations/departments/ - img [ref=e59] - link [ref=e63] [cursor=pointer]: - /url: /projects/ - img [ref=e64] - button [ref=e69] [cursor=pointer]: - img [ref=e70] - button [ref=e74] [cursor=pointer]: - img [ref=e75] - button [ref=e80] [cursor=pointer]: - img [ref=e81] - button [ref=e88] [cursor=pointer]: - img [ref=e89] - button [ref=e93] [cursor=pointer]: - img [ref=e94] - link [ref=e96] [cursor=pointer]: - /url: /accounts/acknowledgements/my-acknowledgements/ - img [ref=e97] - button [ref=e103] [cursor=pointer]: - img [ref=e104] - generic [ref=e107]: - link "🇬🇧" [ref=e108] [cursor=pointer]: - /url: /core/set-language/?language=en - generic [ref=e109]: 🇬🇧 - link "🇸🇦" [ref=e110] [cursor=pointer]: - /url: /core/set-language/?language=ar - generic [ref=e111]: 🇸🇦 - generic [ref=e112]: - banner [ref=e113]: - generic [ref=e114]: - heading "Welcome, E2E" [level=2] [ref=e115] - paragraph [ref=e116]: Welcome to PX360 Patient Experience Management - generic [ref=e117]: - button [ref=e119] [cursor=pointer]: - img [ref=e120] - generic [ref=e123]: - link "🇬🇧 English" [ref=e124] [cursor=pointer]: - /url: /core/set-language/?language=en - generic [ref=e125]: 🇬🇧 - generic [ref=e126]: English - link "🇸🇦 Arabic" [ref=e127] [cursor=pointer]: - /url: /core/set-language/?language=ar - generic [ref=e128]: 🇸🇦 - generic [ref=e129]: Arabic - button "E2E PX Employee PX Employee E" [ref=e131] [cursor=pointer]: - generic [ref=e132]: - generic [ref=e133]: E2E PX Employee - generic [ref=e134]: PX Employee - generic [ref=e135]: E - img [ref=e136] - main [ref=e138]: - generic [ref=e140]: - generic [ref=e141]: - heading "Complaints Registry" [level=1] [ref=e142] - paragraph [ref=e143]: Manage and monitor patient feedback in real-time - generic [ref=e144]: - generic [ref=e145]: - img [ref=e146] - textbox "Search ID, Name or Dept..." [ref=e149] - link "Public Form" [ref=e150] [cursor=pointer]: - /url: /core/public/submit/ - img [ref=e151] - text: Public Form - button "Export" [ref=e155] [cursor=pointer]: - img [ref=e156] - text: Export - link "New Case" [ref=e159] [cursor=pointer]: - /url: /complaints/new/ - img [ref=e160] - text: New Case - generic [ref=e161]: - generic [ref=e162]: - img [ref=e165] - generic [ref=e169]: - heading "Total Received" [level=6] [ref=e170] - heading "3" [level=2] [ref=e171] - generic [ref=e172]: - img [ref=e175] - generic [ref=e178]: - heading "Resolved" [level=6] [ref=e179] - heading "0 (0.0%)" [level=2] [ref=e180] - generic [ref=e181]: - img [ref=e184] - generic [ref=e187]: - heading "Pending" [level=6] [ref=e188] - heading "3 (100.0%)" [level=2] [ref=e189] - generic [ref=e190]: - img [ref=e193] - generic [ref=e195]: - heading "TAT Alert" [level=6] [ref=e196] - heading "3 (100.0%)" [level=2] [ref=e197] - generic [ref=e198]: - generic [ref=e199]: - generic [ref=e200]: - img [ref=e202] - heading "Complaints" [level=5] [ref=e204] - generic [ref=e205]: - link "All Cases" [ref=e206] [cursor=pointer]: - /url: "?" - link "Pending" [ref=e207] [cursor=pointer]: - /url: "?status=open" - link "In Progress" [ref=e208] [cursor=pointer]: - /url: "?status=in_progress" - link "Resolved" [ref=e209] [cursor=pointer]: - /url: "?status=resolved" - button "Advanced" [ref=e211] [cursor=pointer]: - img [ref=e212] - text: Advanced - paragraph [ref=e213]: "Showing: 1-3 of 3" - generic [ref=e214]: - table [ref=e215]: - rowgroup [ref=e216]: - row "Complaint ID Patient Name Description Source Department Status SLA Severity Priority Assigned Actions" [ref=e217]: - columnheader "Complaint ID" [ref=e218] - columnheader "Patient Name" [ref=e219] - columnheader "Description" [ref=e220] - columnheader "Source" [ref=e221] - columnheader "Department" [ref=e222] - columnheader "Status" [ref=e223] - columnheader "SLA" [ref=e224] - columnheader "Severity" [ref=e225] - columnheader "Priority" [ref=e226] - columnheader "Assigned" [ref=e227] - columnheader "Actions" [ref=e228] - rowgroup [ref=e229]: - row "CMP-202607-0006 test شكوى عامة Patient Patient Experience Department In Progress Overdue 21h 47m Medium Medium test test" [ref=e230] [cursor=pointer]: - cell "CMP-202607-0006" [ref=e231] - cell "test" [ref=e232]: - generic [ref=e233]: test - cell "شكوى عامة" [ref=e234]: - generic [ref=e235]: شكوى عامة - button "View description" [ref=e236]: - img [ref=e237] - cell "Patient" [ref=e246] - cell "Patient Experience Department" [ref=e247] - cell "In Progress" [ref=e248] - cell "Overdue 21h 47m" [ref=e249] - cell "Medium" [ref=e250] - cell "Medium" [ref=e251] - cell "test test" [ref=e252] - cell [ref=e253]: - generic [ref=e254]: - link "View" [ref=e255]: - /url: /complaints/f8aa6216-bb94-455e-ba18-d16a01024662/ - img [ref=e256] - link "Assign" [ref=e259]: - /url: /complaints/f8aa6216-bb94-455e-ba18-d16a01024662/assign/ - img [ref=e260] - row "CMP-202607-0005 ismail شكوى اختبار Patient Contact Center Department In Progress Overdue 23h 22m Low Low test test" [ref=e263] [cursor=pointer]: - cell "CMP-202607-0005" [ref=e264] - cell "ismail" [ref=e265]: - generic [ref=e266]: ismail - cell "شكوى اختبار" [ref=e267]: - generic [ref=e268]: شكوى اختبار - button "View description" [ref=e269]: - img [ref=e270] - cell "Patient" [ref=e279] - cell "Contact Center Department" [ref=e280] - cell "In Progress" [ref=e281] - cell "Overdue 23h 22m" [ref=e282] - cell "Low" [ref=e283] - cell "Low" [ref=e284] - cell "test test" [ref=e285] - cell [ref=e286]: - link "View" [ref=e288]: - /url: /complaints/9ca01d52-712d-4bca-b30d-6f1f818ff839/ - img [ref=e289] - row "CMP-202607-0004 OVR ismail اختبار عام Internal Contact Center Department In Progress Overdue 4d 7h 22m Low Low ismail mosa" [ref=e292] [cursor=pointer]: - cell "CMP-202607-0004 OVR" [ref=e293] - cell "ismail" [ref=e294]: - generic [ref=e295]: ismail - cell "اختبار عام" [ref=e296]: - generic [ref=e297]: اختبار عام - button "View description" [ref=e298]: - img [ref=e299] - cell "Internal" [ref=e308] - cell "Contact Center Department" [ref=e309] - cell "In Progress" [ref=e310] - cell "Overdue 4d 7h 22m" [ref=e311] - cell "Low" [ref=e312] - cell "Low" [ref=e313] - cell "ismail mosa" [ref=e314] - cell [ref=e315]: - link "View" [ref=e317]: - /url: /complaints/1c4e8dde-48d8-42ab-8c8d-4ada8314fc40/ - img [ref=e318] - generic [ref=e321]: - generic [ref=e322]: - generic [ref=e323]: Showing 1-3 of 3 - generic [ref=e324]: - generic [ref=e325]: Show - combobox [ref=e326]: - option "10" - option "25" [selected] - option "50" - option "100" - generic [ref=e327]: - img [ref=e329] - generic [ref=e331]: "1" - img [ref=e333] - contentinfo [ref=e335]: - paragraph [ref=e336]: - text: Powered by - link "tenhal.sa" [ref=e337] [cursor=pointer]: - /url: https://tenhal.sa