- generic [ref=e2]: - complementary [ref=e3]: - generic [ref=e4]: - img "Al Hammadi" [ref=e6] - img "Al Hammadi" [ref=e8] - navigation [ref=e9]: - link [ref=e10] [cursor=pointer]: - /url: /analytics/dashboard/ - img [ref=e11] - link [ref=e16] [cursor=pointer]: - /url: / - img [ref=e17] - button [ref=e20] [cursor=pointer]: - img [ref=e21] - link [ref=e22] [cursor=pointer]: - /url: /complaints/ - img [ref=e23] - link [ref=e26] [cursor=pointer]: - /url: /inquiries/ - img [ref=e27] - link [ref=e30] [cursor=pointer]: - /url: /observations/ - img [ref=e31] - button [ref=e35] [cursor=pointer]: - img [ref=e36] - link [ref=e40] [cursor=pointer]: - /url: /appreciation/ - img [ref=e41] - link [ref=e43] [cursor=pointer]: - /url: /suggestions/?feedback_type=suggestion - img [ref=e44] - button [ref=e47] [cursor=pointer]: - img [ref=e48] - button [ref=e52] [cursor=pointer]: - img [ref=e53] - link [ref=e58] [cursor=pointer]: - /url: /organizations/departments/ - img [ref=e59] - link [ref=e63] [cursor=pointer]: - /url: /organizations/patients/ - img [ref=e64] - link [ref=e67] [cursor=pointer]: - /url: /social/ - img [ref=e68] - button [ref=e75] [cursor=pointer]: - img [ref=e76] - button [ref=e81] [cursor=pointer]: - img [ref=e82] - button [ref=e89] [cursor=pointer]: - img [ref=e90] - link [ref=e93] [cursor=pointer]: - /url: /notifications/send-sms/ - img [ref=e94] - link [ref=e96] [cursor=pointer]: - /url: /config/ - img [ref=e97] - link [ref=e100] [cursor=pointer]: - /url: /complaints/trash/ - img [ref=e101] - link [ref=e104] [cursor=pointer]: - /url: /accounts/acknowledgements/my-acknowledgements/ - img [ref=e105] - button [ref=e111] [cursor=pointer]: - img [ref=e112] - button [ref=e115] [cursor=pointer]: - img [ref=e116] - generic [ref=e120]: - paragraph [ref=e122]: Hospital - generic [ref=e123]: - combobox [ref=e124] [cursor=pointer]: - option "NUZHA" [selected] - option "SUWAIDI" - generic: - img - button [ref=e126] [cursor=pointer]: - img [ref=e127] - generic [ref=e130]: - link "πŸ‡¬πŸ‡§" [ref=e131] [cursor=pointer]: - /url: /core/set-language/?language=en - generic [ref=e132]: πŸ‡¬πŸ‡§ - link "πŸ‡ΈπŸ‡¦" [ref=e133] [cursor=pointer]: - /url: /core/set-language/?language=ar - generic [ref=e134]: πŸ‡ΈπŸ‡¦ - generic [ref=e135]: - banner [ref=e136]: - generic [ref=e137]: - heading "Good morning, PX! β˜€οΈ" [level=2] [ref=e138] - paragraph [ref=e139]: Welcome to PX360 Patient Experience Management - generic [ref=e140]: - generic [ref=e141]: - img [ref=e142] - textbox "Search..." [ref=e145] - button "7" [ref=e147] [cursor=pointer]: - img [ref=e148] - generic [ref=e151]: "7" - generic [ref=e152]: - link "πŸ‡¬πŸ‡§ English" [ref=e153] [cursor=pointer]: - /url: /core/set-language/?language=en - generic [ref=e154]: πŸ‡¬πŸ‡§ - generic [ref=e155]: English - link "πŸ‡ΈπŸ‡¦ Arabic" [ref=e156] [cursor=pointer]: - /url: /core/set-language/?language=ar - generic [ref=e157]: πŸ‡ΈπŸ‡¦ - generic [ref=e158]: Arabic - button "PX Admin PX Admin P" [ref=e160] [cursor=pointer]: - generic [ref=e161]: - generic [ref=e162]: PX Admin - generic [ref=e163]: PX Admin - generic [ref=e164]: P - img [ref=e165] - main [ref=e167]: - generic [ref=e168]: - generic [ref=e170]: - generic [ref=e171]: - link [ref=e172] [cursor=pointer]: - /url: /px-sources/communication-requests/manage/ - img [ref=e173] - img [ref=e176] - generic [ref=e178]: - heading "Communication Request" [level=1] [ref=e179] - paragraph [ref=e180]: May 05, 2026 09:49 - generic [ref=e182]: - img [ref=e183] - text: Contacted - generic [ref=e185]: - generic [ref=e186]: - generic [ref=e187]: - generic [ref=e188]: - img [ref=e190] - heading "Request Details" [level=2] [ref=e193] - generic [ref=e194]: - generic [ref=e195]: - generic [ref=e196]: Reason - generic [ref=e197]: Urgent Matter - generic [ref=e198]: - generic [ref=e199]: Source User - generic [ref=e200]: SHAHAD MOSLEH K ALANAZI (Call Center) - generic [ref=e201]: - generic [ref=e202]: Patient Name - generic [ref=e203]: mohamed ahmed - generic [ref=e204]: - generic [ref=e205]: Patient Phone - generic [ref=e206]: "0589654789" - generic [ref=e207]: - generic [ref=e208]: Message - generic [ref=e209]: urgent - generic [ref=e210]: - generic [ref=e211]: - img [ref=e213] - heading "Resolution Notes" [level=2] [ref=e217] - paragraph [ref=e219]: Called the patient, they confirmed the issue. - generic [ref=e220]: - generic [ref=e221]: - img [ref=e223] - heading "Linked Record" [level=2] [ref=e226] - generic [ref=e228]: - img [ref=e230] - generic [ref=e232]: - paragraph [ref=e233]: Complaint - paragraph [ref=e234]: ddc1d1f3-9443-4fb1-a1aa-0532aab4f2e3 - link "View Record" [ref=e235] [cursor=pointer]: - /url: /complaints/ddc1d1f3-9443-4fb1-a1aa-0532aab4f2e3/ - img [ref=e236] - text: View Record - generic [ref=e240]: - generic [ref=e241]: - generic [ref=e242]: - img [ref=e244] - heading "Update Status" [level=2] [ref=e247] - generic [ref=e249]: - generic [ref=e250]: - generic [ref=e251]: Status - combobox [ref=e252]: - option "Pending" - option "Contacted" [selected] - option "Resolved" - option "Closed" - generic [ref=e253]: - generic [ref=e254]: Resolution Notes - textbox "Add notes about the resolution..." [ref=e255]: Called the patient, they confirmed the issue. - button "Save Changes" [ref=e256] [cursor=pointer]: - img [ref=e257] - text: Save Changes - generic [ref=e261]: - generic [ref=e262]: - img [ref=e264] - heading "Timeline" [level=2] [ref=e266] - generic [ref=e267]: - generic [ref=e268]: - img [ref=e270] - generic [ref=e271]: - paragraph [ref=e272]: Created - paragraph [ref=e273]: May 05, 2026 09:49 - paragraph [ref=e274]: SHAHAD MOSLEH K ALANAZI - generic [ref=e275]: - img [ref=e277] - generic [ref=e279]: - paragraph [ref=e280]: Contacted - paragraph [ref=e281]: May 05, 2026 15:57 - paragraph [ref=e282]: PX Admin - contentinfo [ref=e283]: - paragraph [ref=e284]: - text: Powered by - link "tenhal.sa" [ref=e285] [cursor=pointer]: - /url: https://tenhal.sa