- generic [ref=e2]:
  - complementary [ref=e3]:
    - generic [ref=e4]:
      - img "Al Hammadi" [ref=e6]
      - img "Al Hammadi" [ref=e8]
    - navigation [ref=e9]:
      - link [ref=e10] [cursor=pointer]:
        - /url: /analytics/dashboard/
        - img [ref=e11]
      - link [ref=e16] [cursor=pointer]:
        - /url: /
        - img [ref=e17]
      - button [ref=e20] [cursor=pointer]:
        - img [ref=e21]
      - link [ref=e22] [cursor=pointer]:
        - /url: /complaints/
        - img [ref=e23]
      - link [ref=e26] [cursor=pointer]:
        - /url: /inquiries/
        - img [ref=e27]
      - link [ref=e30] [cursor=pointer]:
        - /url: /observations/
        - img [ref=e31]
      - button [ref=e35] [cursor=pointer]:
        - img [ref=e36]
      - link [ref=e40] [cursor=pointer]:
        - /url: /appreciation/
        - img [ref=e41]
      - link [ref=e43] [cursor=pointer]:
        - /url: /suggestions/?feedback_type=suggestion
        - img [ref=e44]
      - button [ref=e47] [cursor=pointer]:
        - img [ref=e48]
      - button [ref=e52] [cursor=pointer]:
        - img [ref=e53]
      - link [ref=e58] [cursor=pointer]:
        - /url: /organizations/departments/
        - img [ref=e59]
      - link [ref=e63] [cursor=pointer]:
        - /url: /organizations/patients/
        - img [ref=e64]
      - link [ref=e67] [cursor=pointer]:
        - /url: /social/
        - img [ref=e68]
      - button [ref=e75] [cursor=pointer]:
        - img [ref=e76]
      - button [ref=e81] [cursor=pointer]:
        - img [ref=e82]
      - button [ref=e89] [cursor=pointer]:
        - img [ref=e90]
      - link [ref=e93] [cursor=pointer]:
        - /url: /notifications/send-sms/
        - img [ref=e94]
      - link [ref=e96] [cursor=pointer]:
        - /url: /config/
        - img [ref=e97]
      - link [ref=e100] [cursor=pointer]:
        - /url: /complaints/trash/
        - img [ref=e101]
      - link [ref=e104] [cursor=pointer]:
        - /url: /accounts/acknowledgements/my-acknowledgements/
        - img [ref=e105]
      - button [ref=e111] [cursor=pointer]:
        - img [ref=e112]
      - button [ref=e115] [cursor=pointer]:
        - img [ref=e116]
    - generic [ref=e120]:
      - paragraph [ref=e122]: Hospital
      - generic [ref=e123]:
        - combobox [ref=e124] [cursor=pointer]:
          - option "NUZHA" [selected]
          - option "SUWAIDI"
        - generic:
          - img
    - button [ref=e126] [cursor=pointer]:
      - img [ref=e127]
    - generic [ref=e130]:
      - link "🇬🇧" [ref=e131] [cursor=pointer]:
        - /url: /core/set-language/?language=en
        - generic [ref=e132]: 🇬🇧
      - link "🇸🇦" [ref=e133] [cursor=pointer]:
        - /url: /core/set-language/?language=ar
        - generic [ref=e134]: 🇸🇦
  - generic [ref=e135]:
    - banner [ref=e136]:
      - generic [ref=e137]:
        - heading "Good morning, PX! ☀️" [level=2] [ref=e138]
        - paragraph [ref=e139]: Welcome to PX360 Patient Experience Management
      - generic [ref=e140]:
        - generic [ref=e141]:
          - img [ref=e142]
          - textbox "Search..." [ref=e145]
        - button "6" [ref=e147] [cursor=pointer]:
          - img [ref=e148]
          - generic [ref=e151]: "6"
        - generic [ref=e152]:
          - link "🇬🇧 English" [ref=e153] [cursor=pointer]:
            - /url: /core/set-language/?language=en
            - generic [ref=e154]: 🇬🇧
            - generic [ref=e155]: English
          - link "🇸🇦 Arabic" [ref=e156] [cursor=pointer]:
            - /url: /core/set-language/?language=ar
            - generic [ref=e157]: 🇸🇦
            - generic [ref=e158]: Arabic
        - button "PX Admin PX Admin P" [ref=e160] [cursor=pointer]:
          - generic [ref=e161]:
            - generic [ref=e162]: PX Admin
            - generic [ref=e163]: PX Admin
          - generic [ref=e164]: P
          - img [ref=e165]
    - main [ref=e167]:
      - generic [ref=e168]:
        - generic [ref=e170]:
          - generic [ref=e171]:
            - link [ref=e172] [cursor=pointer]:
              - /url: /px-sources/communication-requests/manage/
              - img [ref=e173]
            - img [ref=e176]
            - generic [ref=e178]:
              - heading "Communication Request" [level=1] [ref=e179]
              - paragraph [ref=e180]: May 05, 2026 09:49
          - generic [ref=e182]:
            - img [ref=e183]
            - text: Contacted
        - generic [ref=e185]:
          - generic [ref=e186]:
            - generic [ref=e187]:
              - generic [ref=e188]:
                - img [ref=e190]
                - heading "Request Details" [level=2] [ref=e193]
              - generic [ref=e194]:
                - generic [ref=e195]:
                  - generic [ref=e196]: Reason
                  - generic [ref=e197]: Urgent Matter
                - generic [ref=e198]:
                  - generic [ref=e199]: Source User
                  - generic [ref=e200]: SHAHAD MOSLEH K ALANAZI (Call Center)
                - generic [ref=e201]:
                  - generic [ref=e202]: Patient Name
                  - generic [ref=e203]: mohamed ahmed
                - generic [ref=e204]:
                  - generic [ref=e205]: Patient Phone
                  - generic [ref=e206]: "0589654789"
                - generic [ref=e207]:
                  - generic [ref=e208]: Message
                  - generic [ref=e209]: urgent
            - generic [ref=e210]:
              - generic [ref=e211]:
                - img [ref=e213]
                - heading "Resolution Notes" [level=2] [ref=e217]
              - paragraph [ref=e219]: Called the patient, they confirmed the issue.
            - generic [ref=e220]:
              - generic [ref=e221]:
                - img [ref=e223]
                - heading "Create Record" [level=2] [ref=e225]
              - generic [ref=e226]:
                - paragraph [ref=e227]: "Convert this communication request into a record:"
                - generic [ref=e228]:
                  - link "Complaint Patient complaint" [ref=e229] [cursor=pointer]:
                    - /url: /complaints/new/?comm_req=e3efa612-3c06-4c70-be44-8418668f06a7
                    - img [ref=e231]
                    - generic [ref=e233]:
                      - paragraph [ref=e234]: Complaint
                      - paragraph [ref=e235]: Patient complaint
                  - link "Inquiry Patient inquiry" [ref=e236] [cursor=pointer]:
                    - /url: /inquiries/new/?comm_req=e3efa612-3c06-4c70-be44-8418668f06a7
                    - img [ref=e238]
                    - generic [ref=e241]:
                      - paragraph [ref=e242]: Inquiry
                      - paragraph [ref=e243]: Patient inquiry
                  - link "Observation Safety observation" [ref=e244] [cursor=pointer]:
                    - /url: /observations/create/?comm_req=e3efa612-3c06-4c70-be44-8418668f06a7
                    - img [ref=e246]
                    - generic [ref=e249]:
                      - paragraph [ref=e250]: Observation
                      - paragraph [ref=e251]: Safety observation
                  - link "Suggestion Patient suggestion" [ref=e252] [cursor=pointer]:
                    - /url: /suggestions/create/?comm_req=e3efa612-3c06-4c70-be44-8418668f06a7
                    - img [ref=e254]
                    - generic [ref=e256]:
                      - paragraph [ref=e257]: Suggestion
                      - paragraph [ref=e258]: Patient suggestion
          - generic [ref=e259]:
            - generic [ref=e260]:
              - generic [ref=e261]:
                - img [ref=e263]
                - heading "Update Status" [level=2] [ref=e266]
              - generic [ref=e268]:
                - generic [ref=e269]:
                  - generic [ref=e270]: Status
                  - combobox [ref=e271]:
                    - option "Pending"
                    - option "Contacted" [selected]
                    - option "Resolved"
                    - option "Closed"
                - generic [ref=e272]:
                  - generic [ref=e273]: Resolution Notes
                  - textbox "Add notes about the resolution..." [ref=e274]: Called the patient, they confirmed the issue.
                - button "Save Changes" [ref=e275] [cursor=pointer]:
                  - img [ref=e276]
                  - text: Save Changes
            - generic [ref=e280]:
              - generic [ref=e281]:
                - img [ref=e283]
                - heading "Timeline" [level=2] [ref=e285]
              - generic [ref=e286]:
                - generic [ref=e287]:
                  - img [ref=e289]
                  - generic [ref=e290]:
                    - paragraph [ref=e291]: Created
                    - paragraph [ref=e292]: May 05, 2026 09:49
                    - paragraph [ref=e293]: SHAHAD MOSLEH K ALANAZI
                - generic [ref=e294]:
                  - img [ref=e296]
                  - generic [ref=e298]:
                    - paragraph [ref=e299]: Contacted
                    - paragraph [ref=e300]: May 05, 2026 15:57
                    - paragraph [ref=e301]: PX Admin
    - contentinfo [ref=e302]:
      - paragraph [ref=e303]:
        - text: Powered by
        - link "tenhal.sa" [ref=e304] [cursor=pointer]:
          - /url: https://tenhal.sa