- generic [ref=e2]: - complementary [ref=e3]: - generic [ref=e4]: - img "Al Hammadi" [ref=e6] - img "Al Hammadi" [ref=e8] - navigation [ref=e9]: - link [ref=e10] [cursor=pointer]: - /url: /analytics/dashboard/ - img [ref=e11] - link [ref=e16] [cursor=pointer]: - /url: / - img [ref=e17] - link [ref=e19] [cursor=pointer]: - /url: /complaints/ - img [ref=e20] - link [ref=e23] [cursor=pointer]: - /url: /inquiries/ - img [ref=e24] - link [ref=e27] [cursor=pointer]: - /url: /observations/ - img [ref=e28] - button [ref=e32] [cursor=pointer]: - img [ref=e33] - link [ref=e37] [cursor=pointer]: - /url: /appreciation/ - img [ref=e38] - link [ref=e40] [cursor=pointer]: - /url: /suggestions/?feedback_type=suggestion - img [ref=e41] - button [ref=e44] [cursor=pointer]: - img [ref=e45] - button [ref=e49] [cursor=pointer]: - img [ref=e50] - link [ref=e55] [cursor=pointer]: - /url: /organizations/departments/ - img [ref=e56] - link [ref=e60] [cursor=pointer]: - /url: /organizations/patients/ - img [ref=e61] - button [ref=e65] [cursor=pointer]: - img [ref=e66] - button [ref=e71] [cursor=pointer]: - img [ref=e72] - link [ref=e78] [cursor=pointer]: - /url: /accounts/acknowledgements/my-acknowledgements/ - img [ref=e79] - button [ref=e85] [cursor=pointer]: - img [ref=e86] - button [ref=e89] [cursor=pointer]: - img [ref=e90] - generic [ref=e93]: - link "πŸ‡¬πŸ‡§" [ref=e94] [cursor=pointer]: - /url: /core/set-language/?language=en - generic [ref=e95]: πŸ‡¬πŸ‡§ - link "πŸ‡ΈπŸ‡¦" [ref=e96] [cursor=pointer]: - /url: /core/set-language/?language=ar - generic [ref=e97]: πŸ‡ΈπŸ‡¦ - generic [ref=e98]: - banner [ref=e99]: - generic [ref=e100]: - heading "Good morning, ismail! β˜€οΈ" [level=2] [ref=e101] - paragraph [ref=e102]: Welcome to PX360 Patient Experience Management - generic [ref=e103]: - generic [ref=e104]: - img [ref=e105] - textbox "Search..." [ref=e108] - button [ref=e110] [cursor=pointer]: - img [ref=e111] - generic [ref=e114]: - link "πŸ‡¬πŸ‡§ English" [ref=e115] [cursor=pointer]: - /url: /core/set-language/?language=en - generic [ref=e116]: πŸ‡¬πŸ‡§ - generic [ref=e117]: English - link "πŸ‡ΈπŸ‡¦ Arabic" [ref=e118] [cursor=pointer]: - /url: /core/set-language/?language=ar - generic [ref=e119]: πŸ‡ΈπŸ‡¦ - generic [ref=e120]: Arabic - button "ismail mosa User I" [ref=e122] [cursor=pointer]: - generic [ref=e123]: - generic [ref=e124]: ismail mosa - generic [ref=e125]: User - generic [ref=e126]: I - img [ref=e127] - main [ref=e129]: - generic [ref=e130]: - generic [ref=e131]: - generic [ref=e132]: - heading "PX Command Center" [level=1] [ref=e133]: - img [ref=e134] - text: PX Command Center - paragraph [ref=e139]: Real-time overview of your patient experience operations - generic [ref=e140]: - generic [ref=e141]: - generic [ref=e146]: Live - generic [ref=e147]: Refreshes in 60s - generic [ref=e148]: - paragraph [ref=e149]: Last Updated - paragraph [ref=e150]: 2026-04-29 12:33:16 - button "Refresh Now" [ref=e151] [cursor=pointer]: - img [ref=e152] - generic [ref=e157]: - generic [ref=e158] [cursor=pointer]: - generic [ref=e159]: - generic [ref=e160]: - img [ref=e162] - generic [ref=e164]: 0% - heading "Complaints" [level=3] [ref=e165] - paragraph [ref=e166]: "0" - generic [ref=e168]: 0 critical - generic [ref=e170]: - generic [ref=e171]: 0h avg resolution - img [ref=e172] - generic [ref=e174] [cursor=pointer]: - generic [ref=e175]: - generic [ref=e176]: - img [ref=e178] - generic [ref=e182]: "NPS: 0" - heading "Survey Insights" [level=3] [ref=e183] - paragraph [ref=e184]: 0% - generic [ref=e186]: - img [ref=e187] - text: 0% response - generic [ref=e190]: - generic [ref=e191]: 0 completed - img [ref=e192] - generic [ref=e194] [cursor=pointer]: - generic [ref=e195]: - img [ref=e198] - heading "PX Actions" [level=3] [ref=e201] - paragraph [ref=e202]: "0" - generic [ref=e203]: - generic [ref=e204]: 0 open - generic [ref=e205]: 0 in progress - generic [ref=e206]: - generic [ref=e207]: 0 closed (30d) - img [ref=e208] - generic [ref=e210] [cursor=pointer]: - generic [ref=e211]: - img [ref=e214] - heading "Inquiries" [level=3] [ref=e217] - paragraph [ref=e218]: "0" - generic [ref=e219]: - generic [ref=e220]: 0 open - generic [ref=e221]: 0 pending - generic [ref=e222]: - generic [ref=e223]: 0 resolved (30d) - img [ref=e224] - generic [ref=e226] [cursor=pointer]: - generic [ref=e227]: - img [ref=e230] - heading "Observations" [level=3] [ref=e233] - paragraph [ref=e234]: "0" - generic [ref=e235]: - generic [ref=e236]: 0 new - generic [ref=e237]: 0 in progress - generic [ref=e238]: - generic [ref=e239]: 0 resolved (30d) - img [ref=e240] - generic [ref=e242]: - generic [ref=e243]: - generic [ref=e244]: - heading "Complaints Trend" [level=3] [ref=e245]: - img [ref=e246] - text: Complaints Trend - generic [ref=e249]: - button "Day" [ref=e250] [cursor=pointer] - button "Week" [ref=e251] [cursor=pointer] - button "Month" [ref=e252] [cursor=pointer] - generic [ref=e255]: - application "area chart with 1 data series" [ref=e256]: - generic [ref=e259]: - generic "2" [ref=e260] - generic "1" [ref=e261] - generic "0" [ref=e262] - generic [ref=e269]: - generic "2026-03-30" [ref=e270] - generic "2026-03-31" [ref=e271] - generic "2026-04-01" [ref=e272] - generic "2026-04-02" [ref=e273] - generic "2026-04-03" [ref=e274] - generic "2026-04-04" [ref=e275] - generic "2026-04-05" [ref=e276] - generic "2026-04-06" [ref=e277] - generic "2026-04-07" [ref=e278] - generic "2026-04-08" [ref=e279] - generic "2026-04-09" [ref=e280] - generic "2026-04-10" [ref=e281] - generic "2026-04-11" [ref=e282] - generic "2026-04-12" [ref=e283] - generic "2026-04-13" [ref=e284] - generic "2026-04-14" [ref=e285] - generic "2026-04-15" [ref=e286] - generic "2026-04-16" [ref=e287] - generic "2026-04-17" [ref=e288] - generic "2026-04-18" [ref=e289] - generic "2026-04-19" [ref=e290] - generic "2026-04-20" [ref=e291] - generic "2026-04-21" [ref=e292] - generic "2026-04-22" [ref=e293] - generic "2026-04-23" [ref=e294] - generic "2026-04-24" [ref=e295] - generic "2026-04-25" [ref=e296] - generic "2026-04-26" [ref=e297] - generic "2026-04-27" [ref=e298] - generic "2026-04-28" [ref=e299] - tooltip: ● - generic [ref=e300]: - heading "NPS Score Trend" [level=3] [ref=e302]: - img [ref=e303] - text: NPS Score Trend - generic [ref=e306]: - generic [ref=e308]: - application "line chart with 1 data series" [ref=e309]: - generic [ref=e312]: - generic "100" [ref=e313] - generic "50" [ref=e314] - generic "0" [ref=e315] - generic "-50" [ref=e316] - generic "-100" [ref=e317] - tooltip: ● - generic [ref=e324]: - generic [ref=e325]: "0" - paragraph [ref=e326]: Current NPS Score - generic [ref=e327]: - generic [ref=e328]: - generic [ref=e329]: - heading "Active Complaints by Severity" [level=3] [ref=e330]: - img [ref=e331] - text: Active Complaints by Severity - link "View All β†’" [ref=e334] [cursor=pointer]: - /url: /complaints/ - generic [ref=e337]: - application "donut chart with 4 data series" [ref=e338]: - generic [ref=e344]: - generic: Total - generic: "0" - generic [ref=e345]: - button "Critical, visible. Press Enter or Space to toggle." [ref=e346] [cursor=pointer]: - generic [ref=e347]: - img - generic [ref=e348]: Critical - button "High, visible. Press Enter or Space to toggle." [ref=e349] [cursor=pointer]: - generic [ref=e350]: - img - generic [ref=e351]: High - button "Medium, visible. Press Enter or Space to toggle." [ref=e352] [cursor=pointer]: - generic [ref=e353]: - img - generic [ref=e354]: Medium - button "Low, visible. Press Enter or Space to toggle." [ref=e355] [cursor=pointer]: - generic [ref=e356]: - img - generic [ref=e357]: Low - text: ● ● ● ● - generic [ref=e358]: - heading "PX Actions Pipeline" [level=3] [ref=e360]: - img [ref=e361] - text: PX Actions Pipeline - generic [ref=e366]: - generic [ref=e368]: - generic [ref=e369]: Open - generic [ref=e370]: "0" - generic [ref=e374]: - generic [ref=e375]: In Progress - generic [ref=e376]: "0" - generic [ref=e380]: - generic [ref=e381]: Pending Approval - generic [ref=e382]: "0" - generic [ref=e386]: - generic [ref=e387]: Closed (30d) - generic [ref=e388]: "0" - generic [ref=e391]: - generic [ref=e392]: - generic [ref=e393]: - heading "Latest High Severity Complaints" [level=3] [ref=e394]: - img [ref=e395] - text: Latest High Severity Complaints - link "View All" [ref=e397] [cursor=pointer]: - /url: /complaints/?severity=high,critical - text: View All - img [ref=e398] - generic [ref=e401]: - img [ref=e403] - paragraph [ref=e406]: No high severity complaints - generic [ref=e407]: - generic [ref=e408]: - heading "Latest Escalated Actions" [level=3] [ref=e409]: - img [ref=e410] - text: Latest Escalated Actions - link "View All" [ref=e413] [cursor=pointer]: - /url: /actions/ - text: View All - img [ref=e414] - generic [ref=e417]: - img [ref=e419] - paragraph [ref=e422]: No escalated actions - generic [ref=e423]: - generic [ref=e424]: - generic [ref=e425]: - heading "Recent Inquiries" [level=3] [ref=e426]: - img [ref=e427] - text: Recent Inquiries - link "View All" [ref=e430] [cursor=pointer]: - /url: /complaints/?type=inquiry - text: View All - img [ref=e431] - paragraph [ref=e435]: No active inquiries - generic [ref=e436]: - generic [ref=e437]: - heading "Recent Observations" [level=3] [ref=e438]: - img [ref=e439] - text: Recent Observations - link "View All" [ref=e442] [cursor=pointer]: - /url: /observations/ - text: View All - img [ref=e443] - paragraph [ref=e447]: No active observations - generic [ref=e448]: - generic [ref=e449]: - heading "Top Physicians This Month" [level=3] [ref=e450]: - img [ref=e451] - text: Top Physicians This Month - link "View Leaderboard" [ref=e457] [cursor=pointer]: - /url: /physicians/leaderboard/ - text: View Leaderboard - img [ref=e458] - table [ref=e461]: - rowgroup [ref=e462]: - row "Rank Physician Department Rating Surveys Sentiment" [ref=e463]: - columnheader "Rank" [ref=e464] - columnheader "Physician" [ref=e465] - columnheader "Department" [ref=e466] - columnheader "Rating" [ref=e467] - columnheader "Surveys" [ref=e468] - columnheader "Sentiment" [ref=e469] - rowgroup [ref=e470]: - row "AHMED ALBORAEY KABEEL - 5.00 2 2 0" [ref=e471] [cursor=pointer]: - cell [ref=e472]: - img [ref=e474] - cell "AHMED ALBORAEY KABEEL" [ref=e480]: - generic [ref=e481]: AHMED ALBORAEY KABEEL - cell "-" [ref=e482] - cell "5.00" [ref=e483]: - generic [ref=e484]: "5.00" - cell "2" [ref=e485] - cell "2 0" [ref=e486]: - generic [ref=e487]: - generic [ref=e488]: "2" - generic [ref=e489]: "0" - row "SHAIMAA MOHAMED ABDULMAQSOOD - 5.00 2 2 0" [ref=e490] [cursor=pointer]: - cell [ref=e491]: - img [ref=e493] - cell "SHAIMAA MOHAMED ABDULMAQSOOD" [ref=e499]: - generic [ref=e500]: SHAIMAA MOHAMED ABDULMAQSOOD - cell "-" [ref=e501] - cell "5.00" [ref=e502]: - generic [ref=e503]: "5.00" - cell "2" [ref=e504] - cell "2 0" [ref=e505]: - generic [ref=e506]: - generic [ref=e507]: "2" - generic [ref=e508]: "0" - row "SHROOG FARES S ALZAHRANI - 5.00 2 2 0" [ref=e509] [cursor=pointer]: - cell [ref=e510]: - img [ref=e512] - cell "SHROOG FARES S ALZAHRANI" [ref=e518]: - generic [ref=e519]: SHROOG FARES S ALZAHRANI - cell "-" [ref=e520] - cell "5.00" [ref=e521]: - generic [ref=e522]: "5.00" - cell "2" [ref=e523] - cell "2 0" [ref=e524]: - generic [ref=e525]: - generic [ref=e526]: "2" - generic [ref=e527]: "0" - row "#4 IBRAHIM MOSLEH ALSERHANI - 5.00 1 1 0" [ref=e528] [cursor=pointer]: - cell "#4" [ref=e529] - cell "IBRAHIM MOSLEH ALSERHANI" [ref=e530]: - generic [ref=e531]: IBRAHIM MOSLEH ALSERHANI - cell "-" [ref=e532] - cell "5.00" [ref=e533]: - generic [ref=e534]: "5.00" - cell "1" [ref=e535] - cell "1 0" [ref=e536]: - generic [ref=e537]: - generic [ref=e538]: "1" - generic [ref=e539]: "0" - row "#5 WALAA MOHAMMED AMER - 5.00 2 2 0" [ref=e540] [cursor=pointer]: - cell "#5" [ref=e541] - cell "WALAA MOHAMMED AMER" [ref=e542]: - generic [ref=e543]: WALAA MOHAMMED AMER - cell "-" [ref=e544] - cell "5.00" [ref=e545]: - generic [ref=e546]: "5.00" - cell "2" [ref=e547] - cell "2 0" [ref=e548]: - generic [ref=e549]: - generic [ref=e550]: "2" - generic [ref=e551]: "0" - contentinfo [ref=e552]: - paragraph [ref=e553]: - text: Powered by - link "tenhal.sa" [ref=e554] [cursor=pointer]: - /url: https://tenhal.sa