- generic [ref=e2]:
  - complementary [ref=e3]:
    - generic [ref=e4]:
      - img "Al Hammadi" [ref=e6]
      - img "Al Hammadi" [ref=e8]
    - navigation [ref=e9]:
      - link [ref=e10] [cursor=pointer]:
        - /url: /analytics/dashboard/
        - img [ref=e11]
      - link [ref=e16] [cursor=pointer]:
        - /url: /
        - img [ref=e17]
      - link [ref=e19] [cursor=pointer]:
        - /url: /executive/
        - img [ref=e20]
      - button [ref=e24] [cursor=pointer]:
        - img [ref=e25]
      - link [ref=e26] [cursor=pointer]:
        - /url: /complaints/
        - img [ref=e27]
      - link [ref=e30] [cursor=pointer]:
        - /url: /inquiries/
        - img [ref=e31]
      - link [ref=e34] [cursor=pointer]:
        - /url: /observations/
        - img [ref=e35]
      - button [ref=e39] [cursor=pointer]:
        - img [ref=e40]
      - link [ref=e44] [cursor=pointer]:
        - /url: /appreciation/
        - img [ref=e45]
      - button [ref=e48] [cursor=pointer]:
        - img [ref=e49]
      - button [ref=e53] [cursor=pointer]:
        - img [ref=e54]
      - link [ref=e59] [cursor=pointer]:
        - /url: /organizations/departments/
        - img [ref=e60]
      - link [ref=e64] [cursor=pointer]:
        - /url: /organizations/patients/
        - img [ref=e65]
      - link [ref=e68] [cursor=pointer]:
        - /url: /social/
        - img [ref=e69]
      - button [ref=e76] [cursor=pointer]:
        - img [ref=e77]
      - button [ref=e82] [cursor=pointer]:
        - img [ref=e83]
      - button [ref=e90] [cursor=pointer]:
        - img [ref=e91]
      - link [ref=e94] [cursor=pointer]:
        - /url: /notifications/send-sms/
        - img [ref=e95]
      - link [ref=e97] [cursor=pointer]:
        - /url: /config/
        - img [ref=e98]
      - link [ref=e101] [cursor=pointer]:
        - /url: /accounts/acknowledgements/my-acknowledgements/
        - img [ref=e102]
      - button [ref=e108] [cursor=pointer]:
        - img [ref=e109]
      - button [ref=e112] [cursor=pointer]:
        - img [ref=e113]
    - generic [ref=e117]:
      - paragraph [ref=e119]: Hospital
      - generic [ref=e120]:
        - combobox [ref=e121] [cursor=pointer]:
          - option "NUZHA" [selected]
          - option "SUWAIDI"
        - generic:
          - img
    - generic [ref=e123]:
      - link "🇬🇧" [ref=e124] [cursor=pointer]:
        - /url: /core/set-language/?language=en
        - generic [ref=e125]: 🇬🇧
      - link "🇸🇦" [ref=e126] [cursor=pointer]:
        - /url: /core/set-language/?language=ar
        - generic [ref=e127]: 🇸🇦
  - generic [ref=e128]:
    - banner [ref=e129]:
      - generic [ref=e130]:
        - heading "Good morning, PX! ☀️" [level=2] [ref=e131]
        - paragraph [ref=e132]: Welcome to PX360 Patient Experience Management
      - generic [ref=e133]:
        - generic [ref=e134]:
          - img [ref=e135]
          - textbox "Search..." [ref=e138]
        - button [ref=e140] [cursor=pointer]:
          - img [ref=e141]
        - generic [ref=e144]:
          - link "🇬🇧 English" [ref=e145] [cursor=pointer]:
            - /url: /core/set-language/?language=en
            - generic [ref=e146]: 🇬🇧
            - generic [ref=e147]: English
          - link "🇸🇦 Arabic" [ref=e148] [cursor=pointer]:
            - /url: /core/set-language/?language=ar
            - generic [ref=e149]: 🇸🇦
            - generic [ref=e150]: Arabic
        - button "PX Admin PX Admin P" [ref=e152] [cursor=pointer]:
          - generic [ref=e153]:
            - generic [ref=e154]: PX Admin
            - generic [ref=e155]: PX Admin
          - generic [ref=e156]: P
          - img [ref=e157]
    - main [ref=e159]:
      - generic [ref=e160]:
        - generic [ref=e161]:
          - generic [ref=e162]:
            - heading "PX Command Center" [level=1] [ref=e163]:
              - img [ref=e164]
              - text: PX Command Center
            - paragraph [ref=e169]: Real-time overview of your patient experience operations
          - generic [ref=e170]:
            - generic [ref=e171]:
              - generic [ref=e176]: Live
              - generic [ref=e177]: Refreshes in 60s
            - generic [ref=e178]:
              - paragraph [ref=e179]: Last Updated
              - paragraph [ref=e180]: 2026-04-21 13:23:20
            - button "Refresh Now" [ref=e181] [cursor=pointer]:
              - img [ref=e182]
        - generic [ref=e187]:
          - generic [ref=e188]:
            - img [ref=e190]
            - generic [ref=e192]:
              - heading "⚠️ ATTENTION REQUIRED" [level=2] [ref=e193]
              - paragraph [ref=e194]: Items requiring immediate action
          - generic [ref=e195]:
            - link "Overdue Complaints 1" [ref=e196] [cursor=pointer]:
              - /url: /complaints/?is_overdue=true&status=open,in_progress
              - generic [ref=e197]:
                - img [ref=e198]
                - generic [ref=e201]: Overdue Complaints
              - generic [ref=e202]: "1"
            - link "Escalated Actions 4" [ref=e203] [cursor=pointer]:
              - /url: /actions/
              - generic [ref=e204]:
                - img [ref=e205]
                - generic [ref=e208]: Escalated Actions
              - generic [ref=e209]: "4"
        - generic [ref=e210]:
          - generic [ref=e211] [cursor=pointer]:
            - generic [ref=e212]:
              - generic [ref=e213]:
                - img [ref=e215]
                - generic [ref=e217]: 0%
              - heading "Complaints" [level=3] [ref=e218]
              - paragraph [ref=e219]: "253"
              - generic [ref=e221]: 0 critical
              - generic [ref=e223]:
                - img [ref=e224]
                - text: 1 overdue
            - generic [ref=e227]:
              - generic [ref=e228]: 0h avg resolution
              - img [ref=e229]
          - generic [ref=e231] [cursor=pointer]:
            - generic [ref=e232]:
              - generic [ref=e233]:
                - img [ref=e235]
                - generic [ref=e239]: "NPS: 0"
              - heading "Survey Insights" [level=3] [ref=e240]
              - paragraph [ref=e241]: 0%
              - generic [ref=e243]:
                - img [ref=e244]
                - text: 0% response
            - generic [ref=e247]:
              - generic [ref=e248]: 0 completed
              - img [ref=e249]
          - generic [ref=e251] [cursor=pointer]:
            - generic [ref=e252]:
              - generic [ref=e253]:
                - img [ref=e255]
                - generic [ref=e258]: 4 escalated
              - heading "PX Actions" [level=3] [ref=e259]
              - paragraph [ref=e260]: "4"
              - generic [ref=e261]:
                - generic [ref=e262]: 3 open
                - generic [ref=e263]: 1 in progress
              - generic [ref=e264]:
                - img [ref=e265]
                - text: 4 overdue
            - generic [ref=e268]:
              - generic [ref=e269]: 0 closed (30d)
              - img [ref=e270]
          - generic [ref=e272] [cursor=pointer]:
            - generic [ref=e273]:
              - img [ref=e276]
              - heading "Inquiries" [level=3] [ref=e279]
              - paragraph [ref=e280]: "1"
              - generic [ref=e281]:
                - generic [ref=e282]: 0 open
                - generic [ref=e283]: 1 pending
            - generic [ref=e284]:
              - generic [ref=e285]: 0 resolved (30d)
              - img [ref=e286]
          - generic [ref=e288] [cursor=pointer]:
            - generic [ref=e289]:
              - img [ref=e292]
              - heading "Observations" [level=3] [ref=e295]
              - paragraph [ref=e296]: "0"
              - generic [ref=e297]:
                - generic [ref=e298]: 0 new
                - generic [ref=e299]: 0 in progress
            - generic [ref=e300]:
              - generic [ref=e301]: 0 resolved (30d)
              - img [ref=e302]
        - generic [ref=e304]:
          - generic [ref=e305]:
            - generic [ref=e306]:
              - heading "Complaints Trend" [level=3] [ref=e307]:
                - img [ref=e308]
                - text: Complaints Trend
              - generic [ref=e311]:
                - button "Day" [ref=e312] [cursor=pointer]
                - button "Week" [ref=e313] [cursor=pointer]
                - button "Month" [ref=e314] [cursor=pointer]
            - generic [ref=e317]:
              - application "area chart with 1 data series" [ref=e318]:
                - generic [ref=e321]:
                  - generic "2" [ref=e322]
                  - generic "1" [ref=e323]
                  - generic "0" [ref=e324]
                - generic [ref=e331]:
                  - generic "2026-03-22" [ref=e332]
                  - generic "2026-03-23" [ref=e333]
                  - generic "2026-03-24" [ref=e334]
                  - generic "2026-03-25" [ref=e335]
                  - generic "2026-03-26" [ref=e336]
                  - generic "2026-03-27" [ref=e337]
                  - generic "2026-03-28" [ref=e338]
                  - generic "2026-03-29" [ref=e339]
                  - generic "2026-03-30" [ref=e340]
                  - generic "2026-03-31" [ref=e341]
                  - generic "2026-04-01" [ref=e342]
                  - generic "2026-04-02" [ref=e343]
                  - generic "2026-04-03" [ref=e344]
                  - generic "2026-04-04" [ref=e345]
                  - generic "2026-04-05" [ref=e346]
                  - generic "2026-04-06" [ref=e347]
                  - generic "2026-04-07" [ref=e348]
                  - generic "2026-04-08" [ref=e349]
                  - generic "2026-04-09" [ref=e350]
                  - generic "2026-04-10" [ref=e351]
                  - generic "2026-04-11" [ref=e352]
                  - generic "2026-04-12" [ref=e353]
                  - generic "2026-04-13" [ref=e354]
                  - generic "2026-04-14" [ref=e355]
                  - generic "2026-04-15" [ref=e356]
                  - generic "2026-04-16" [ref=e357]
                  - generic "2026-04-17" [ref=e358]
                  - generic "2026-04-18" [ref=e359]
                  - generic "2026-04-19" [ref=e360]
                  - generic "2026-04-20" [ref=e361]
              - tooltip: ●
          - generic [ref=e362]:
            - heading "NPS Score Trend" [level=3] [ref=e364]:
              - img [ref=e365]
              - text: NPS Score Trend
            - generic [ref=e368]:
              - generic [ref=e370]:
                - application "line chart with 1 data series" [ref=e371]:
                  - generic [ref=e374]:
                    - generic "100" [ref=e375]
                    - generic "50" [ref=e376]
                    - generic "0" [ref=e377]
                    - generic "-50" [ref=e378]
                    - generic "-100" [ref=e379]
                - tooltip: ●
              - generic [ref=e386]:
                - generic [ref=e387]: "0"
                - paragraph [ref=e388]: Current NPS Score
        - generic [ref=e389]:
          - generic [ref=e390]:
            - generic [ref=e391]:
              - heading "Active Complaints by Severity" [level=3] [ref=e392]:
                - img [ref=e393]
                - text: Active Complaints by Severity
              - link "View All →" [ref=e396] [cursor=pointer]:
                - /url: /complaints/
            - generic [ref=e399]:
              - application "donut chart with 4 data series" [ref=e400]:
                - generic [ref=e409]:
                  - generic: Total
                  - generic: "253"
              - generic [ref=e410]:
                - button "Critical, visible. Press Enter or Space to toggle." [ref=e411] [cursor=pointer]:
                  - generic [ref=e412]:
                    - img
                  - generic [ref=e413]: Critical
                - button "High, visible. Press Enter or Space to toggle." [ref=e414] [cursor=pointer]:
                  - generic [ref=e415]:
                    - img
                  - generic [ref=e416]: High
                - button "Medium, visible. Press Enter or Space to toggle." [ref=e417] [cursor=pointer]:
                  - generic [ref=e418]:
                    - img
                  - generic [ref=e419]: Medium
                - button "Low, visible. Press Enter or Space to toggle." [ref=e420] [cursor=pointer]:
                  - generic [ref=e421]:
                    - img
                  - generic [ref=e422]: Low
              - text: ● ● ● ●
          - generic [ref=e423]:
            - heading "PX Actions Pipeline" [level=3] [ref=e425]:
              - img [ref=e426]
              - text: PX Actions Pipeline
            - generic [ref=e431]:
              - generic [ref=e433]:
                - generic [ref=e434]: Open
                - generic [ref=e435]: "3"
              - generic [ref=e439]:
                - generic [ref=e440]: In Progress
                - generic [ref=e441]: "1"
              - generic [ref=e445]:
                - generic [ref=e446]: Pending Approval
                - generic [ref=e447]: "0"
              - generic [ref=e451]:
                - generic [ref=e452]: Closed (30d)
                - generic [ref=e453]: "0"
        - generic [ref=e456]:
          - generic [ref=e457]:
            - generic [ref=e458]:
              - heading "Latest High Severity Complaints" [level=3] [ref=e459]:
                - img [ref=e460]
                - text: Latest High Severity Complaints
              - link "View All" [ref=e462] [cursor=pointer]:
                - /url: /complaints/?severity=high,critical
                - text: View All
                - img [ref=e463]
            - link "Physician Misinformation Regarding Diagnostic Services and Insurance NUZHA 2 days ago High" [ref=e466] [cursor=pointer]:
              - /url: /complaints/8b4c09de-2373-4979-9aa1-0ba33e8f796e/
              - generic [ref=e467]:
                - generic [ref=e468]:
                  - heading "Physician Misinformation Regarding Diagnostic Services and Insurance" [level=4] [ref=e469]
                  - generic [ref=e470]:
                    - img [ref=e472]
                    - generic [ref=e475]:
                      - img [ref=e476]
                      - text: NUZHA
                  - generic [ref=e479]:
                    - img [ref=e480]
                    - text: 2 days ago
                - generic [ref=e484]: High
          - generic [ref=e485]:
            - generic [ref=e486]:
              - heading "Latest Escalated Actions" [level=3] [ref=e487]:
                - img [ref=e488]
                - text: Latest Escalated Actions
              - link "View All" [ref=e491] [cursor=pointer]:
                - /url: /actions/
                - text: View All
                - img [ref=e492]
            - generic [ref=e494]:
              - 'link "Negative Survey: test (Score: 0.0) NUZHA Escalated 1 week, 5 days ago Level 6" [ref=e495] [cursor=pointer]':
                - /url: /actions/5e61150a-d09a-493a-8206-b74bbad1ea2d/
                - generic [ref=e496]:
                  - generic [ref=e497]:
                    - 'heading "Negative Survey: test (Score: 0.0)" [level=4] [ref=e498]'
                    - generic [ref=e500]:
                      - img [ref=e501]
                      - text: NUZHA
                    - generic [ref=e504]:
                      - img [ref=e505]
                      - text: Escalated 1 week, 5 days ago
                  - generic [ref=e508]: Level 6
              - link "AI Suggested Action - CMP-20260318-355763 NUZHA Escalated 1 week, 5 days ago Level 27" [ref=e509] [cursor=pointer]:
                - /url: /actions/0566ceb8-06a7-434a-ac94-91f21b49cfaf/
                - generic [ref=e510]:
                  - generic [ref=e511]:
                    - heading "AI Suggested Action - CMP-20260318-355763" [level=4] [ref=e512]
                    - generic [ref=e514]:
                      - img [ref=e515]
                      - text: NUZHA
                    - generic [ref=e518]:
                      - img [ref=e519]
                      - text: Escalated 1 week, 5 days ago
                  - generic [ref=e522]: Level 27
              - 'link "Negative Survey: test (Score: 0.0) NUZHA Escalated 1 week, 5 days ago Level 2" [ref=e523] [cursor=pointer]':
                - /url: /actions/ec41395e-840d-4892-b850-54186b4b25d9/
                - generic [ref=e524]:
                  - generic [ref=e525]:
                    - 'heading "Negative Survey: test (Score: 0.0)" [level=4] [ref=e526]'
                    - generic [ref=e528]:
                      - img [ref=e529]
                      - text: NUZHA
                    - generic [ref=e532]:
                      - img [ref=e533]
                      - text: Escalated 1 week, 5 days ago
                  - generic [ref=e536]: Level 2
              - 'link "Negative Survey: IP_TEST1 (Score: 1.0) NUZHA Escalated 1 week, 5 days ago Level 2" [ref=e537] [cursor=pointer]':
                - /url: /actions/1c253b64-0ae5-456a-841c-262a6c0d119c/
                - generic [ref=e538]:
                  - generic [ref=e539]:
                    - 'heading "Negative Survey: IP_TEST1 (Score: 1.0)" [level=4] [ref=e540]'
                    - generic [ref=e542]:
                      - img [ref=e543]
                      - text: NUZHA
                    - generic [ref=e546]:
                      - img [ref=e547]
                      - text: Escalated 1 week, 5 days ago
                  - generic [ref=e550]: Level 2
        - generic [ref=e551]:
          - generic [ref=e552]:
            - generic [ref=e553]:
              - heading "Recent Inquiries" [level=3] [ref=e554]:
                - img [ref=e555]
                - text: Recent Inquiries
              - link "View All" [ref=e558] [cursor=pointer]:
                - /url: /complaints/?type=inquiry
                - text: View All
                - img [ref=e559]
            - link "test 2 days, 3 hours ago In Progress" [ref=e562] [cursor=pointer]:
              - /url: /inquiries/410b73d3-a964-4cfc-be58-8488f9594799/
              - generic [ref=e563]:
                - generic [ref=e564]:
                  - heading "test" [level=4] [ref=e565]
                  - generic [ref=e566]:
                    - img [ref=e568]
                    - generic [ref=e571]: 2 days, 3 hours ago
                - generic [ref=e572]: In Progress
          - generic [ref=e573]:
            - generic [ref=e574]:
              - heading "Recent Observations" [level=3] [ref=e575]:
                - img [ref=e576]
                - text: Recent Observations
              - link "View All" [ref=e579] [cursor=pointer]:
                - /url: /observations/
                - text: View All
                - img [ref=e580]
            - paragraph [ref=e584]: No active observations
        - generic [ref=e585]:
          - generic [ref=e586]:
            - heading "Top Physicians This Month" [level=3] [ref=e587]:
              - img [ref=e588]
              - text: Top Physicians This Month
            - link "View Leaderboard" [ref=e594] [cursor=pointer]:
              - /url: /physicians/leaderboard/
              - text: View Leaderboard
              - img [ref=e595]
          - table [ref=e598]:
            - rowgroup [ref=e599]:
              - row "Rank Physician Department Rating Surveys Sentiment" [ref=e600]:
                - columnheader "Rank" [ref=e601]
                - columnheader "Physician" [ref=e602]
                - columnheader "Department" [ref=e603]
                - columnheader "Rating" [ref=e604]
                - columnheader "Surveys" [ref=e605]
                - columnheader "Sentiment" [ref=e606]
            - rowgroup [ref=e607]:
              - row "AHMED ALBORAEY KABEEL - 5.00 2 2 0" [ref=e608] [cursor=pointer]:
                - cell [ref=e609]:
                  - img [ref=e611]
                - cell "AHMED ALBORAEY KABEEL" [ref=e617]:
                  - generic [ref=e618]: AHMED ALBORAEY KABEEL
                - cell "-" [ref=e619]
                - cell "5.00" [ref=e620]:
                  - generic [ref=e621]: "5.00"
                - cell "2" [ref=e622]
                - cell "2 0" [ref=e623]:
                  - generic [ref=e624]:
                    - generic [ref=e625]: "2"
                    - generic [ref=e626]: "0"
              - row "SHAIMAA MOHAMED ABDULMAQSOOD - 5.00 2 2 0" [ref=e627] [cursor=pointer]:
                - cell [ref=e628]:
                  - img [ref=e630]
                - cell "SHAIMAA MOHAMED ABDULMAQSOOD" [ref=e636]:
                  - generic [ref=e637]: SHAIMAA MOHAMED ABDULMAQSOOD
                - cell "-" [ref=e638]
                - cell "5.00" [ref=e639]:
                  - generic [ref=e640]: "5.00"
                - cell "2" [ref=e641]
                - cell "2 0" [ref=e642]:
                  - generic [ref=e643]:
                    - generic [ref=e644]: "2"
                    - generic [ref=e645]: "0"
              - row "SHROOG FARES S ALZAHRANI - 5.00 2 2 0" [ref=e646] [cursor=pointer]:
                - cell [ref=e647]:
                  - img [ref=e649]
                - cell "SHROOG FARES S ALZAHRANI" [ref=e655]:
                  - generic [ref=e656]: SHROOG FARES S ALZAHRANI
                - cell "-" [ref=e657]
                - cell "5.00" [ref=e658]:
                  - generic [ref=e659]: "5.00"
                - cell "2" [ref=e660]
                - cell "2 0" [ref=e661]:
                  - generic [ref=e662]:
                    - generic [ref=e663]: "2"
                    - generic [ref=e664]: "0"
              - row "#4 HUSSAM MOHMMED HAJARS - 5.00 2 2 0" [ref=e665] [cursor=pointer]:
                - cell "#4" [ref=e666]
                - cell "HUSSAM MOHMMED HAJARS" [ref=e667]:
                  - generic [ref=e668]: HUSSAM MOHMMED HAJARS
                - cell "-" [ref=e669]
                - cell "5.00" [ref=e670]:
                  - generic [ref=e671]: "5.00"
                - cell "2" [ref=e672]
                - cell "2 0" [ref=e673]:
                  - generic [ref=e674]:
                    - generic [ref=e675]: "2"
                    - generic [ref=e676]: "0"
              - row "#5 IBRAHIM MOSLEH ALSERHANI - 5.00 1 1 0" [ref=e677] [cursor=pointer]:
                - cell "#5" [ref=e678]
                - cell "IBRAHIM MOSLEH ALSERHANI" [ref=e679]:
                  - generic [ref=e680]: IBRAHIM MOSLEH ALSERHANI
                - cell "-" [ref=e681]
                - cell "5.00" [ref=e682]:
                  - generic [ref=e683]: "5.00"
                - cell "1" [ref=e684]
                - cell "1 0" [ref=e685]:
                  - generic [ref=e686]:
                    - generic [ref=e687]: "1"
                    - generic [ref=e688]: "0"
    - contentinfo [ref=e689]:
      - paragraph [ref=e690]:
        - text: Powered by
        - link "tenhal.sa" [ref=e691] [cursor=pointer]:
          - /url: https://tenhal.sa