update the complaint and inquiry creation for the source user

apps/complaints/forms.py

@@ -254,6 +254,201 @@ class PublicComplaintForm(forms.ModelForm):
         return cleaned_data
 
 
+class ComplaintForm(forms.ModelForm):
+    """
+    Form for creating complaints by authenticated users.
+    
+    Uses Django form rendering with minimal JavaScript for dependent dropdowns.
+    Category, subcategory, and source are omitted - AI will determine them.
+    """
+
+    patient = forms.ModelChoiceField(
+        label=_("Patient"),
+        queryset=Patient.objects.filter(status='active'),
+        empty_label=_("Select Patient"),
+        required=True,
+        widget=forms.Select(attrs={'class': 'form-select', 'id': 'patientSelect'})
+    )
+
+    hospital = forms.ModelChoiceField(
+        label=_("Hospital"),
+        queryset=Hospital.objects.filter(status='active'),
+        empty_label=_("Select Hospital"),
+        required=True,
+        widget=forms.Select(attrs={'class': 'form-select', 'id': 'hospitalSelect'})
+    )
+
+    department = forms.ModelChoiceField(
+        label=_("Department"),
+        queryset=Department.objects.none(),
+        empty_label=_("Select Department"),
+        required=False,
+        widget=forms.Select(attrs={'class': 'form-select', 'id': 'departmentSelect'})
+    )
+
+    staff = forms.ModelChoiceField(
+        label=_("Staff"),
+        queryset=Staff.objects.none(),
+        empty_label=_("Select Staff"),
+        required=False,
+        widget=forms.Select(attrs={'class': 'form-select', 'id': 'staffSelect'})
+    )
+
+    encounter_id = forms.CharField(
+        label=_("Encounter ID"),
+        required=False,
+        widget=forms.TextInput(attrs={'class': 'form-control', 
+                                     'placeholder': _('Optional encounter/visit ID')})
+    )
+
+    description = forms.CharField(
+        label=_("Description"),
+        required=True,
+        widget=forms.Textarea(attrs={'class': 'form-control', 
+                                       'rows': 6,
+                                       'placeholder': _('Detailed description of complaint...')})
+    )
+
+    class Meta:
+        model = Complaint
+        fields = ['patient', 'hospital', 'department', 'staff', 
+                   'encounter_id', 'description']
+
+    def __init__(self, *args, **kwargs):
+        user = kwargs.pop('user', None)
+        super().__init__(*args, **kwargs)
+
+        # Filter hospital and patient by user permissions
+        if user and not user.is_px_admin() and user.hospital:
+            self.fields['hospital'].queryset = Hospital.objects.filter(
+                id=user.hospital.id
+            )
+            self.fields['patient'].queryset = Patient.objects.filter(
+                primary_hospital=user.hospital,
+                status='active'
+            )
+        
+        # Check for hospital selection in both initial data and POST data
+        # This is needed for validation to work correctly
+        hospital_id = None
+        if 'hospital' in self.data:
+            hospital_id = self.data.get('hospital')
+        elif 'hospital' in self.initial:
+            hospital_id = self.initial.get('hospital')
+            
+        if hospital_id:
+            # Filter departments based on selected hospital
+            self.fields['department'].queryset = Department.objects.filter(
+                hospital_id=hospital_id,
+                status='active'
+            ).order_by('name')
+            
+            # Filter staff based on selected hospital
+            self.fields['staff'].queryset = Staff.objects.filter(
+                hospital_id=hospital_id,
+                status='active'
+            ).order_by('first_name', 'last_name')
+
+
+class InquiryForm(forms.ModelForm):
+    """
+    Form for creating inquiries by authenticated users.
+    
+    Similar to ComplaintForm - supports patient search, department filtering, 
+    and proper field validation with AJAX support.
+    """
+
+    patient = forms.ModelChoiceField(
+        label=_("Patient (Optional)"),
+        queryset=Patient.objects.filter(status='active'),
+        empty_label=_("Select Patient"),
+        required=False,
+        widget=forms.Select(attrs={'class': 'form-select', 'id': 'patientSelect'})
+    )
+
+    hospital = forms.ModelChoiceField(
+        label=_("Hospital"),
+        queryset=Hospital.objects.filter(status='active'),
+        empty_label=_("Select Hospital"),
+        required=True,
+        widget=forms.Select(attrs={'class': 'form-select', 'id': 'hospitalSelect'})
+    )
+
+    department = forms.ModelChoiceField(
+        label=_("Department (Optional)"),
+        queryset=Department.objects.none(),
+        empty_label=_("Select Department"),
+        required=False,
+        widget=forms.Select(attrs={'class': 'form-select', 'id': 'departmentSelect'})
+    )
+
+    category = forms.ChoiceField(
+        label=_("Inquiry Type"),
+        choices=[
+            ('general', 'General Inquiry'),
+            ('appointment', 'Appointment Related'),
+            ('billing', 'Billing & Insurance'),
+            ('medical_records', 'Medical Records'),
+            ('pharmacy', 'Pharmacy'),
+            ('insurance', 'Insurance'),
+            ('feedback', 'Feedback'),
+            ('other', 'Other'),
+        ],
+        required=True,
+        widget=forms.Select(attrs={'class': 'form-control'})
+    )
+
+    subject = forms.CharField(
+        label=_("Subject"),
+        max_length=200,
+        required=True,
+        widget=forms.TextInput(attrs={'class': 'form-control', 'placeholder': _('Brief subject')})
+    )
+
+    message = forms.CharField(
+        label=_("Message"),
+        required=True,
+        widget=forms.Textarea(attrs={'class': 'form-control', 'rows': 5, 'placeholder': _('Describe your inquiry')})
+    )
+
+    # Contact info for inquiries without patient
+    contact_name = forms.CharField(label=_("Contact Name"), max_length=200, required=False, widget=forms.TextInput(attrs={'class': 'form-control'}))
+    contact_phone = forms.CharField(label=_("Contact Phone"), max_length=20, required=False, widget=forms.TextInput(attrs={'class': 'form-control'}))
+    contact_email = forms.EmailField(label=_("Contact Email"), required=False, widget=forms.EmailInput(attrs={'class': 'form-control'}))
+
+    class Meta:
+        model = Inquiry
+        fields = ['patient', 'hospital', 'department', 'subject', 'message', 
+                   'contact_name', 'contact_phone', 'contact_email']
+
+    def __init__(self, *args, **kwargs):
+        user = kwargs.pop('user', None)
+        super().__init__(*args, **kwargs)
+
+        # Filter hospital by user permissions
+        if user and not user.is_px_admin() and user.hospital:
+            self.fields['hospital'].queryset = Hospital.objects.filter(
+                id=user.hospital.id
+            )
+        
+        # Check for hospital selection in both initial data and POST data
+        hospital_id = None
+        if 'hospital' in self.data:
+            hospital_id = self.data.get('hospital')
+        elif 'hospital' in self.initial:
+            hospital_id = self.initial.get('hospital')
+            
+        if hospital_id:
+            # Filter departments based on selected hospital
+            self.fields['department'].queryset = Department.objects.filter(
+                hospital_id=hospital_id,
+                status='active'
+            ).order_by('name')
+
+
+
+
+
 class SLAConfigForm(forms.ModelForm):
     """Form for creating and editing SLA configurations"""
 

apps/complaints/ui_views.py

@@ -14,6 +14,7 @@ from apps.accounts.models import User
 from apps.core.services import AuditService
 from apps.organizations.models import Department, Hospital, Staff
 from apps.px_sources.models import SourceUser, PXSource
+from apps.px_sources.models import SourceUser, PXSource
 
 from .models import (
     Complaint,
@@ -248,6 +249,8 @@ def complaint_detail(request, pk):
         "status_choices": ComplaintStatus.choices,
         "can_edit": user.is_px_admin() or user.is_hospital_admin(),
         "hospital_departments": hospital_departments,
+        'base_layout': base_layout,
+        'source_user': source_user,
         "explanation": explanation,
         "explanations": explanations,
         "explanation_attachments": explanation_attachments,
@@ -387,8 +390,7 @@ def complaint_create(request):
                 user=request.user,
                 content_object=complaint,
                 metadata={
-                    'severity': complaint.severity,
+                    # "category": category.name_en,
-                    "category": category.name_en,
                     "severity": complaint.severity,
                     "patient_mrn": complaint.patient.mrn if complaint.patient else None,
                     "ai_analysis_pending": True,