INGOUDE

COMPANY

Customer

Full Name

Age

Contact Phone

Address

Gender Male Female

How did you hear about our product/service?

Social Media Search Engine Advertisement Word of Mouth

Other (Please specify)

How would you rate your overall satisfaction with our product?

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

How likely are you to recommend our product/service to a friend or colleague?

Very Likely Likely Neutral Unlikely Very Unlikely

How likely are you to recommend our product/service to a friend or colleague?

Very Likely Likely Neutral Unlikely Very Unlikely

How was your experience with our customer service team?

Excellent Good Average Poor Very Poor

How easy was it to navigate our website/app?

Very Easy Easy Neutral Difficult Very Difficult

How would you rate the quality of our product/service?

Excellent Good Average Poor Very Poor

Do you have any suggestions for how we can improve our product/service or customer experience? (Open-ended response)

Thank you for taking the time to complete our customer satisfaction survey.

Your feedback will help us improve our product/service.