{% extends "layouts/base.html" %}
{% load i18n %}

{% block title %}{% trans "Suggestion Detail" %} - PX360{% endblock %}

{% block extra_css %}
<style>
    .page-header-gradient {
        background: linear-gradient(135deg, #005696 0%, #0069a8 50%, #007bbd 100%);
        color: white;
        padding: 1.5rem 2rem;
        border-radius: 1rem;
        margin-bottom: 1.5rem;
        box-shadow: 0 10px 15px -3px rgba(0, 86, 150, 0.2);
    }
    .section-card {
        background: white;
        border-radius: 1rem;
        border: 2px solid #e2e8f0;
        box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1);
        overflow: hidden;
        transition: all 0.3s ease;
    }
    .section-card:hover {
        border-color: #005696;
        box-shadow: 0 10px 25px -5px rgba(0, 86, 150, 0.15);
    }
    .section-header {
        padding: 1rem 1.5rem;
        border-bottom: 2px solid #e2e8f0;
        background: linear-gradient(to right, #f8fafc, #f1f5f9);
        display: flex;
        align-items: center;
        gap: 0.75rem;
    }
    .section-icon {
        width: 40px;
        height: 40px;
        border-radius: 0.75rem;
        display: flex;
        align-items: center;
        justify-content: center;
    }

</style>
{% endblock %}

{% block content %}
<div class="page-header-gradient">
    <div class="flex justify-between items-center">
        <div>
            <div class="flex items-center gap-2 text-blue-100 text-sm mb-2">
                <a href="{% url 'feedback:feedback_list' %}" class="hover:text-white transition">{% trans "Suggestions" %}</a>
                <i data-lucide="chevron-right" class="w-3 h-3"></i>
                <span class="text-white">{% trans "Detail" %}</span>
            </div>
            <h1 class="text-2xl font-bold">{% trans "Suggestion Detail" %}</h1>
        </div>
        <div class="flex items-center gap-3">
            {% if can_edit %}
            <a href="{% url 'feedback:feedback_update' feedback.id %}" class="inline-flex items-center px-4 py-2.5 bg-white/10 border-2 border-white/30 text-white font-medium rounded-xl hover:bg-white hover:text-navy transition">
                <i data-lucide="pencil" class="w-4 h-4 me-2"></i>{% trans "Edit" %}
            </a>
            {% endif %}
            <a href="{% url 'feedback:feedback_list' %}" class="inline-flex items-center px-4 py-2.5 bg-white text-navy font-medium rounded-xl hover:bg-blue-50 transition">
                <i data-lucide="arrow-left" class="w-4 h-4 me-2"></i>{% trans "Back" %}
            </a>
        </div>
    </div>
</div>

<div class="grid grid-cols-1 lg:grid-cols-3 gap-6">
    <div class="lg:col-span-2 space-y-6">

        <div class="section-card">
            <div class="section-header flex items-center justify-between flex-wrap gap-2">
                <div class="flex items-center gap-3">
                    <div class="section-icon bg-cyan-500/10">
                        <i data-lucide="message-square" class="w-5 h-5 text-cyan-600"></i>
                    </div>
                    <h5 class="text-lg font-semibold text-gray-800">{{ feedback.title }}</h5>
                </div>
                <div class="flex flex-wrap gap-1.5">
                    <span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
                        {% if feedback.feedback_type == 'compliment' %}bg-green-100 text-green-700
                        {% elif feedback.feedback_type == 'suggestion' %}bg-cyan-100 text-cyan-700
                        {% elif feedback.feedback_type == 'inquiry' %}bg-amber-100 text-amber-700
                        {% else %}bg-slate-100 text-slate-600{% endif %}">
                        {{ feedback.get_feedback_type_display }}
                    </span>
                    <span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
                        {% if feedback.status == 'submitted' %}bg-blue-100 text-blue-700
                        {% elif feedback.status == 'reviewed' %}bg-orange-100 text-orange-700
                        {% elif feedback.status == 'acknowledged' %}bg-green-100 text-green-700
                        {% elif feedback.status == 'closed' %}bg-slate-100 text-slate-600
                        {% else %}bg-slate-100 text-slate-600{% endif %}">
                        {{ feedback.get_status_display }}
                    </span>
                    <span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
                        {% if feedback.priority == 'critical' %}bg-red-500 text-white
                        {% elif feedback.priority == 'high' %}bg-orange-100 text-orange-700
                        {% elif feedback.priority == 'medium' %}bg-yellow-100 text-yellow-700
                        {% else %}bg-green-100 text-green-700{% endif %}">
                        {{ feedback.get_priority_display }}
                    </span>
                    {% if feedback.is_featured %}
                    <span class="bg-yellow-100 text-yellow-700 px-2 py-0.5 rounded text-[10px] font-bold">{% trans "FEATURED" %}</span>
                    {% endif %}
                    {% if feedback.is_public %}
                    <span class="bg-blue-100 text-blue-700 px-2 py-0.5 rounded text-[10px] font-bold">{% trans "PUBLIC" %}</span>
                    {% endif %}
                </div>
            </div>
            <div class="p-6">
                <div class="bg-slate-50 border border-slate-200 rounded-lg p-4 mb-6">
                    <p class="text-sm text-gray-800 whitespace-pre-wrap leading-relaxed">{{ feedback.message }}</p>
                </div>

                <div class="grid grid-cols-2 gap-x-8 gap-y-0">
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Hospital" %}</span>
                        <span class="text-sm text-gray-800 flex-1">{{ feedback.hospital.name }}</span>
                    </div>
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Category" %}</span>
                        <span class="flex-1">
                            <span class="bg-slate-100 px-2 py-0.5 rounded text-[10px] font-bold text-slate-600">{{ feedback.get_category_display }}</span>
                            {% if feedback.subcategory %}
                            <span class="text-slate-400 mx-1">/</span>
                            <span class="text-sm text-slate-600">{{ feedback.subcategory }}</span>
                            {% endif %}
                        </span>
                    </div>

                    {% if feedback.location %}
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Location" %}</span>
                        <span class="text-sm text-gray-800 flex-1">
                            {{ feedback.location.name }}
                            {% if feedback.main_section %} <i data-lucide="chevron-right" class="w-3 h-3 inline-block text-slate-300"></i> {{ feedback.main_section.name }}{% endif %}
                            {% if feedback.subsection %} <i data-lucide="chevron-right" class="w-3 h-3 inline-block text-slate-300"></i> {{ feedback.subsection.name }}{% endif %}
                        </span>
                    </div>
                    {% else %}
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Location" %}</span>
                        <span class="text-sm text-slate-400 flex-1 italic">{% trans "Not specified" %}</span>
                    </div>
                    {% endif %}

                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Sentiment" %}</span>
                        <span class="flex-1 flex items-center gap-2">
                            <span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
                                {% if feedback.sentiment == 'positive' %}bg-green-100 text-green-700
                                {% elif feedback.sentiment == 'negative' %}bg-red-100 text-red-700
                                {% else %}bg-slate-100 text-slate-600{% endif %}">
                                {{ feedback.get_sentiment_display }}
                            </span>
                            {% if feedback.sentiment_score %}
                            <span class="text-xs text-slate-400">({{ feedback.sentiment_score|floatformat:2 }})</span>
                            {% endif %}
                        </span>
                    </div>

                    {% if feedback.department %}
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Department" %}</span>
                        <span class="text-sm text-gray-800 flex-1">{{ feedback.department.name }}</span>
                    </div>
                    {% endif %}

                    {% if feedback.rating %}
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Rating" %}</span>
                        <span class="flex-1 flex items-center gap-1">
                            <span class="text-yellow-500">
                                {% for i in "12345" %}
                                    {% if forloop.counter <= feedback.rating %}<i data-lucide="star" class="w-4 h-4 inline-block" style="fill:currentColor"></i>
                                    {% else %}<i data-lucide="star" class="w-4 h-4 inline-block"></i>
                                    {% endif %}
                                {% endfor %}
                            </span>
                            <span class="text-xs text-slate-400 ml-1">{{ feedback.rating }}/5</span>
                        </span>
                    </div>
                    {% endif %}

                    {% if feedback.source %}
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Source" %}</span>
                        <span class="flex-1">
                            <span class="bg-slate-100 px-2 py-0.5 rounded text-[10px] font-bold text-slate-600">{{ feedback.source }}</span>
                        </span>
                    </div>
                    {% endif %}

                    {% if feedback.encounter_id %}
                    <div class="flex py-3 border-b border-slate-100">
                        <span class="text-sm font-semibold text-slate-500 w-32">{% trans "Encounter ID" %}</span>
                        <span class="text-sm text-gray-800 flex-1"><code class="bg-slate-100 px-2 py-0.5 rounded text-xs">{{ feedback.encounter_id }}</code></span>
                    </div>
                    {% endif %}
                </div>

                <div class="mt-4 pt-4 border-t border-slate-200">
                    <h6 class="text-xs font-bold text-slate uppercase mb-3">{% trans "Contact" %}</h6>
                    {% if feedback.patient %}
                    <div class="flex flex-wrap gap-x-6 gap-y-1 text-sm">
                        <span><span class="font-semibold text-gray-800">{{ feedback.patient.get_full_name }}</span></span>
                        <span class="text-slate-500">{% trans "MRN:" %} {{ feedback.patient.mrn }}</span>
                        {% if feedback.patient.phone %}
                        <span class="text-slate-500">{{ feedback.patient.phone }}</span>
                        {% endif %}
                        {% if feedback.patient.email %}
                        <span class="text-slate-500">{{ feedback.patient.email }}</span>
                        {% endif %}
                    </div>
                    {% else %}
                    {% if feedback.contact_name or feedback.contact_phone or feedback.contact_email %}
                    <div class="flex flex-wrap gap-x-6 gap-y-1 text-sm">
                        {% if feedback.contact_name %}
                        <span class="font-semibold text-gray-800">{{ feedback.contact_name }}</span>
                        {% endif %}
                        {% if feedback.contact_phone %}
                        <span class="text-slate-500">{{ feedback.contact_phone }}</span>
                        {% endif %}
                        {% if feedback.contact_email %}
                        <span class="text-slate-500">{{ feedback.contact_email }}</span>
                        {% endif %}
                    </div>
                    {% else %}
                    <div class="flex items-center gap-2 text-sm text-slate-400 italic">
                        <i data-lucide="user-x" class="w-4 h-4"></i>{% trans "Anonymous Suggestion" %}
                    </div>
                    {% endif %}
                    {% endif %}
                </div>

                <div class="mt-4 pt-4 border-t border-slate-200 flex items-center justify-between">
                    <span class="text-xs text-slate-400">
                        <i data-lucide="calendar" class="w-3 h-3 inline-block me-1"></i>{{ feedback.created_at|date:"F d, Y H:i" }}
                    </span>
                    <span class="text-xs text-slate-400">
                        ID: <code class="bg-slate-100 px-1.5 py-0.5 rounded">{{ feedback.id|slice:":8" }}</code>
                    </span>
                </div>
            </div>
        </div>

        {% if feedback.has_ai_analysis %}
        <div class="section-card border-blue-200">
            <div class="section-header bg-blue-50">
                <div class="section-icon bg-blue-500/20">
                    <i data-lucide="sparkles" class="w-5 h-5 text-blue-600"></i>
                </div>
                <h5 class="text-lg font-semibold text-blue-800">{% trans "AI Analysis" %}</h5>
            </div>
            <div class="p-6">
                <p class="text-sm text-gray-800 mb-4">{{ feedback.ai_short_description_en }}</p>
                <div class="flex flex-wrap gap-4 mb-4">
                    <div>
                        <span class="text-[10px] font-bold text-slate uppercase">{% trans "Category" %}</span>
                        <div class="mt-1">
                            <span class="bg-blue-100 text-blue-700 px-2 py-0.5 rounded text-[10px] font-bold uppercase">{{ feedback.ai_category }}</span>
                        </div>
                    </div>
                    <div>
                        <span class="text-[10px] font-bold text-slate uppercase">{% trans "Priority" %}</span>
                        <div class="mt-1">
                            <span class="px-2.5 py-1 rounded-full text-[10px] font-bold uppercase
                                {% if feedback.priority == 'high' %}bg-orange-100 text-orange-700
                                {% elif feedback.priority == 'medium' %}bg-yellow-100 text-yellow-700
                                {% else %}bg-green-100 text-green-700{% endif %}">
                                {{ feedback.get_priority_display }}
                            </span>
                        </div>
                    </div>
                </div>
                {% if feedback.ai_reasoning_en %}
                <p class="text-xs text-slate-500 bg-slate-50 border border-slate-200 rounded-lg p-3 mb-4">{{ feedback.ai_reasoning_en }}</p>
                {% endif %}

                {% if feedback.ai_suggested_actions %}
                <div class="pt-4 border-t border-slate-200">
                    <h6 class="text-sm font-bold text-navy mb-3 flex items-center gap-2">
                        <i data-lucide="zap" class="w-4 h-4"></i>{% trans "Suggested Actions" %}
                    </h6>
                    <div class="space-y-2">
                        {% for action in feedback.ai_suggested_actions %}
                        <div class="flex items-center justify-between gap-3 p-2.5 bg-slate-50 rounded-lg border border-slate-200">
                            <div class="flex-1 min-w-0">
                                <p class="text-sm text-gray-800 font-medium truncate">{{ action.action_en }}</p>
                            </div>
                            <div class="flex items-center gap-2 flex-shrink-0">
                                <span class="px-2 py-0.5 rounded text-[10px] font-bold uppercase
                                    {% if action.priority == 'high' %}bg-orange-100 text-orange-700
                                    {% elif action.priority == 'medium' %}bg-yellow-100 text-yellow-700
                                    {% else %}bg-green-100 text-green-700{% endif %}">
                                    {{ action.priority }}
                                </span>
                                {% if can_edit %}
                                <form method="post" action="{% url 'feedback:feedback_create_action' feedback.id %}">
                                    {% csrf_token %}
                                    <input type="hidden" name="action_title" value="{{ action.action_en }}">
                                    <input type="hidden" name="action_description" value="{{ action.action_en }}">
                                    <input type="hidden" name="action_category" value="{{ action.category }}">
                                    <input type="hidden" name="action_priority" value="{{ action.priority }}">
                                    <button type="submit" class="p-1.5 text-blue-600 hover:bg-blue-50 rounded border border-transparent hover:border-blue-200 transition" title="{% trans 'Create PX Action' %}">
                                        <i data-lucide="plus-circle" class="w-4 h-4"></i>
                                    </button>
                                </form>
                                {% endif %}
                            </div>
                        </div>
                        {% endfor %}
                    </div>
                </div>
                {% endif %}
            </div>
        </div>
        {% endif %}


    </div>

    <div class="space-y-6">
        {% if can_edit %}
        <div class="section-card">
            <div class="section-header">
                <div class="section-icon bg-green-500/10">
                    <i data-lucide="zap" class="w-5 h-5 text-green-600"></i>
                </div>
                <h5 class="text-lg font-semibold text-gray-800">{% trans "Actions" %}</h5>
            </div>
            <div class="p-6 space-y-4">
                <form method="post" action="{% url 'feedback:feedback_change_status' feedback.id %}">
                    {% csrf_token %}
                    <label class="text-xs font-bold text-slate uppercase">{% trans "Status" %}</label>
                    <select name="status" class="w-full mt-1 px-3 py-2 bg-white border border-slate-200 rounded-lg text-sm focus:outline-none focus:ring-2 focus:ring-navy">
                        {% for value, label in status_choices %}
                        <option value="{{ value }}" {% if feedback.status == value %}selected{% endif %}>{{ label }}</option>
                        {% endfor %}
                    </select>
                    <textarea name="note" rows="2" placeholder="{% trans 'Add a note...' %}" class="w-full mt-2 px-3 py-2 bg-white border border-slate-200 rounded-lg text-sm focus:outline-none focus:ring-2 focus:ring-navy"></textarea>
                    <button type="submit" class="w-full mt-2 px-4 py-2 bg-navy text-white text-sm font-semibold rounded-lg hover:bg-navy/90 transition">
                        <i data-lucide="refresh-cw" class="w-3 h-3 inline-block me-1"></i>{% trans "Update" %}
                    </button>
                </form>

                <hr class="border-slate-100">

                <form method="post" action="{% url 'feedback:feedback_assign' feedback.id %}">
                    {% csrf_token %}
                    <label class="text-xs font-bold text-slate uppercase">{% trans "Assign To" %}</label>
                    <select name="user_id" class="w-full mt-1 px-3 py-2 bg-white border border-slate-200 rounded-lg text-sm focus:outline-none focus:ring-2 focus:ring-navy">
                        <option value="">{% trans "Select user..." %}</option>
                        {% for user in assignable_users %}
                        <option value="{{ user.id }}" {% if feedback.assigned_to.id == user.id %}selected{% endif %}>{{ user.get_full_name }}</option>
                        {% endfor %}
                    </select>
                    <button type="submit" class="w-full mt-2 px-4 py-2 bg-navy text-white text-sm font-semibold rounded-lg hover:bg-navy/90 transition">
                        <i data-lucide="user-check" class="w-3 h-3 inline-block me-1"></i>{% trans "Assign" %}
                    </button>
                </form>

                <hr class="border-slate-100">

                <div class="space-y-2">
                    <label class="text-xs font-bold text-slate uppercase">{% trans "Linked Actions" %}</label>
                    <a href="{% url 'rca:rca_create' %}?related_model=feedback&related_id={{ feedback.pk }}"
                       class="flex items-center gap-2 p-3 bg-purple-50 rounded-lg hover:bg-purple-100 transition text-purple-700 font-medium text-sm">
                        <i data-lucide="search" class="w-4 h-4"></i>
                        {% trans "Initiate RCA" %}
                    </a>
                    <a href="{% url 'projects:project_create' %}?related_model=feedback&related_id={{ feedback.pk }}"
                       class="flex items-center gap-2 p-3 bg-teal-50 rounded-lg hover:bg-teal-100 transition text-teal-700 font-medium text-sm">
                        <i data-lucide="folder-plus" class="w-4 h-4"></i>
                        {% trans "Create QI Project" %}
                    </a>
                </div>

                <hr class="border-slate-100">

                {% comment %} <form method="post" action="{% url 'feedback:feedback_add_response' feedback.id %}">
                    {% csrf_token %}
                    <label class="text-xs font-bold text-slate uppercase">{% trans "Add Response" %}</label>
                    <select name="response_type" class="w-full mt-1 px-3 py-2 bg-white border border-slate-200 rounded-lg text-sm focus:outline-none focus:ring-2 focus:ring-navy">
                        <option value="response">{% trans "Response to Patient" %}</option>
                        <option value="note">{% trans "Internal Note" %}</option>
                        <option value="acknowledgment">{% trans "Acknowledgment" %}</option>
                    </select>
                    <textarea name="message" rows="3" placeholder="{% trans 'Enter your response...' %}" required class="w-full mt-2 px-3 py-2 bg-white border border-slate-200 rounded-lg text-sm focus:outline-none focus:ring-2 focus:ring-navy"></textarea>
                    <label class="flex items-center gap-2 mt-2 text-sm text-slate-600">
                        <input type="checkbox" name="is_internal" class="rounded border-slate-300">
                        {% trans "Internal only" %}
                    </label>
                    <button type="submit" class="w-full mt-2 px-4 py-2 bg-green-600 text-white text-sm font-semibold rounded-lg hover:bg-green-700 transition">
                        <i data-lucide="message-circle" class="w-3 h-3 inline-block me-1"></i>{% trans "Add Response" %}
                    </button>
                </form> {% endcomment %}

                <hr class="border-slate-100">

                {% comment %} <div class="flex gap-2">
                    <form method="post" action="{% url 'feedback:feedback_toggle_featured' feedback.id %}" class="flex-1">
                        {% csrf_token %}
                        <button type="submit" class="w-full px-3 py-2 border border-yellow-300 text-yellow-700 text-xs font-semibold rounded-lg hover:bg-yellow-50 transition">
                            <i data-lucide="star" class="w-3 h-3 inline-block me-1"></i>
                            {% if feedback.is_featured %}{% trans "Unfeature" %}{% else %}{% trans "Feature" %}{% endif %}
                        </button>
                    </form>
                    <form method="post" action="{% url 'feedback:feedback_toggle_follow_up' feedback.id %}" class="flex-1">
                        {% csrf_token %}
                        <button type="submit" class="w-full px-3 py-2 border border-blue-300 text-blue-700 text-xs font-semibold rounded-lg hover:bg-blue-50 transition">
                            <i data-lucide="flag" class="w-3 h-3 inline-block me-1"></i>
                            {% if feedback.requires_follow_up %}{% trans "Unflag" %}{% else %}{% trans "Follow-up" %}{% endif %}
                        </button>
                    </form>
                </div> {% endcomment %}
            </div>
        </div>
        {% endif %}


    </div>
</div>
{% endblock %}