{% extends "layouts/base.html" %}
{% load i18n %}

{% block title %}Inquiry Reports - PX360{% endblock %}

{% block content %}
<div class="max-w-[1400px] mx-auto">
    <div class="flex justify-between items-center mb-6">
        <div>
            <h1 class="text-2xl font-bold text-gray-800">{% trans "Inquiry Reports" %}</h1>
            <p class="text-sm text-gray-500 mt-1">{% trans "Incoming &amp; Outgoing inquiry analysis from HIS data" %}</p>
        </div>
        <div class="flex gap-3">
            <a href="{% url 'inquiries:inquiry_export_incoming' %}?hospital={{ selected_hospital }}&year={{ selected_year }}&month={{ selected_month }}"
               class="inline-flex items-center gap-2 px-4 py-2 rounded-lg text-sm font-medium transition"
               style="background-color: #2563eb; color: white;">
                <i data-lucide="download" class="w-4 h-4" style="color: white;"></i>
                {% trans "Export Incoming" %}
            </a>
            <a href="{% url 'inquiries:inquiry_export_outgoing' %}?hospital={{ selected_hospital }}&year={{ selected_year }}&month={{ selected_month }}"
               class="inline-flex items-center gap-2 px-4 py-2 rounded-lg text-sm font-medium transition"
               style="background-color: #059669; color: white;">
                <i data-lucide="download" class="w-4 h-4" style="color: white;"></i>
                {% trans "Export Outgoing" %}
            </a>
        </div>
    </div>

    {% if no_data %}
    <div class="bg-white rounded-xl shadow-sm border border-gray-200 p-12 text-center">
        <div class="w-16 h-16 bg-gray-100 rounded-full flex items-center justify-center mx-auto mb-4">
            <i data-lucide="help-circle" class="w-8 h-8 text-gray-400"></i>
        </div>
        <h3 class="text-lg font-semibold text-gray-700 mb-2">{% trans "No Inquiry Data Available" %}</h3>
        <p class="text-gray-500">{% trans "There are no inquiry records in the database for the selected hospital." %}</p>
    </div>
    {% else %}

    <div class="bg-white rounded-xl shadow-sm border border-gray-200 p-4 mb-6">
        <form method="get" class="flex flex-wrap gap-4 items-end">
            <div class="flex-1 min-w-[200px]">
                <label class="block text-xs font-semibold text-gray-600 mb-1">{% trans "Hospital" %}</label>
                <select name="hospital" class="w-full border border-gray-300 rounded-lg px-3 py-2 text-sm focus:ring-2 focus:ring-blue-500 focus:border-blue-500" data-tomselect>
                    {% for h in hospitals %}
                    <option value="{{ h.id }}" {% if selected_hospital == h.id|stringformat:'s' %}selected{% endif %}>{{ h.name }}</option>
                    {% endfor %}
                </select>
            </div>
            <div class="w-28">
                <label class="block text-xs font-semibold text-gray-600 mb-1">{% trans "Year" %}</label>
                <select name="year" class="w-full border border-gray-300 rounded-lg px-3 py-2 text-sm focus:ring-2 focus:ring-blue-500 focus:border-blue-500">
                    {% for y in available_months %}
                    <option value="{{ y.year }}" {% if selected_year == y.year %}selected{% endif %}>{{ y.year }}</option>
                    {% endfor %}
                    {% if selected_year != available_months.0.year %}
                    <option value="{{ selected_year }}" selected>{{ selected_year }}</option>
                    {% endif %}
                </select>
            </div>
            <div class="w-36">
                <label class="block text-xs font-semibold text-gray-600 mb-1">{% trans "Month" %}</label>
                <select name="month" class="w-full border border-gray-300 rounded-lg px-3 py-2 text-sm focus:ring-2 focus:ring-blue-500 focus:border-blue-500">
                    {% for m in available_months %}
                    {% if m.year == selected_year %}
                    <option value="{{ m.month }}" {% if selected_month == m.month %}selected{% endif %}>{{ m.label }}</option>
                    {% endif %}
                    {% endfor %}
                    {% if not available_months %}
                    <option value="{{ selected_month }}" selected>{{ selected_month }}</option>
                    {% endif %}
                </select>
            </div>
            <button type="submit" class="px-4 py-2 bg-navy text-white text-sm font-medium rounded-lg hover:bg-navy/90 transition">
                {% trans "Apply" %}
            </button>
        </form>
    </div>

    <div class="grid grid-cols-1 md:grid-cols-4 gap-4 mb-6">
        <div class="bg-white rounded-xl shadow-sm border border-gray-200 p-5">
            <div class="flex items-center gap-3">
                <div class="w-10 h-10 bg-blue-100 rounded-lg flex items-center justify-center">
                    <i data-lucide="log-in" class="w-5 h-5 text-blue-600"></i>
                </div>
                <div>
                    <p class="text-xs text-gray-500 font-medium">{% trans "Incoming Total" %}</p>
                    <p class="text-2xl font-bold text-gray-800">{{ incoming_total_fmt }}</p>
                </div>
            </div>
        </div>
        <div class="bg-white rounded-xl shadow-sm border border-gray-200 p-5">
            <div class="flex items-center gap-3">
                <div class="w-10 h-10 bg-emerald-100 rounded-lg flex items-center justify-center">
                    <i data-lucide="log-out" class="w-5 h-5 text-emerald-600"></i>
                </div>
                <div>
                    <p class="text-xs text-gray-500 font-medium">{% trans "Outgoing Total" %}</p>
                    <p class="text-2xl font-bold text-gray-800">{{ outgoing_total_fmt }}</p>
                </div>
            </div>
        </div>
        <div class="bg-white rounded-xl shadow-sm border border-gray-200 p-5">
            <div class="flex items-center gap-3">
                <div class="w-10 h-10 bg-amber-100 rounded-lg flex items-center justify-center">
                    <i data-lucide="clock" class="w-5 h-5 text-amber-600"></i>
                </div>
                <div>
                    <p class="text-xs text-gray-500 font-medium">{% trans "1st / 2nd Half" %}</p>
                    <p class="text-lg font-bold text-gray-800">{{ incoming.first_half }} / {{ incoming.second_half }}</p>
                    <p class="text-[10px] text-gray-400">{% trans "Incoming split" %}</p>
                </div>
            </div>
        </div>
        <div class="bg-white rounded-xl shadow-sm border border-gray-200 p-5">
            <div class="flex items-center gap-3">
                <div class="w-10 h-10 bg-purple-100 rounded-lg flex items-center justify-center">
                    <i data-lucide="check-circle" class="w-5 h-5 text-purple-600"></i>
                </div>
                <div>
                    <p class="text-xs text-gray-500 font-medium">{% trans "SLA Compliance" %}</p>
                    <p class="text-2xl font-bold text-gray-800">{{ incoming.sla_compliance }}%</p>
                    <p class="text-[10px] text-gray-400">{% trans "Incoming contacted rate" %}</p>
                </div>
            </div>
        </div>
    </div>

    <div class="grid grid-cols-1 lg:grid-cols-2 gap-6 mb-6">
        <div class="bg-white rounded-xl shadow-sm border border-gray-200 p-5">
            <h3 class="text-sm font-semibold text-gray-700 mb-4">{% trans "Incoming - Daily Trend" %}</h3>
            <div id="incoming-daily-chart"></div>
        </div>
        <div class="bg-white rounded-xl shadow-sm border border-gray-200 p-5">
            <h3 class="text-sm font-semibold text-gray-700 mb-4">{% trans "Outgoing - Daily Trend" %}</h3>
            <div id="outgoing-daily-chart"></div>
        </div>
    </div>

    <div class="grid grid-cols-1 lg:grid-cols-3 gap-6 mb-6">
        <div class="bg-white rounded-xl shadow-sm border border-gray-200 p-5">
            <h3 class="text-sm font-semibold text-gray-700 mb-4">{% trans "Incoming by Status" %}</h3>
            <div id="incoming-status-chart"></div>
        </div>
        <div class="bg-white rounded-xl shadow-sm border border-gray-200 p-5">
            <h3 class="text-sm font-semibold text-gray-700 mb-4">{% trans "Outgoing by Status" %}</h3>
            <div id="outgoing-status-chart"></div>
        </div>
        <div class="bg-white rounded-xl shadow-sm border border-gray-200 p-5">
            <h3 class="text-sm font-semibold text-gray-700 mb-4">{% trans "Timeline SLA Distribution" %}</h3>
            <div id="sla-chart"></div>
        </div>
    </div>

    <div class="grid grid-cols-1 lg:grid-cols-2 gap-6 mb-6">
        {% if employee_breakdown %}
        <div class="bg-white rounded-xl shadow-sm border border-gray-200">
            <div class="p-5 border-b border-gray-200">
                <h3 class="text-lg font-semibold text-gray-800">{% trans "Incoming - Per Employee" %}</h3>
            </div>
            <div class="overflow-x-auto">
                <table class="w-full text-sm">
                    <thead>
                        <tr class="bg-[#2F75B5] text-white">
                            <th class="px-4 py-3 text-left font-semibold">{% trans "Employee" %}</th>
                            <th class="px-4 py-3 text-center font-semibold">{% trans "No Response" %}</th>
                            <th class="px-4 py-3 text-center font-semibold">{% trans "In Progress" %}</th>
                            <th class="px-4 py-3 text-center font-semibold">{% trans "Contacted" %}</th>
                            <th class="px-4 py-3 text-center font-semibold bg-emerald-600">{% trans "Total" %}</th>
                        </tr>
                    </thead>
                    <tbody>
                        {% for row in employee_breakdown %}
                        <tr class="border-b border-gray-100 {% cycle '' 'bg-gray-50' %}">
                            <td class="px-4 py-3 font-medium text-gray-700">{{ row.name }}</td>
                            <td class="px-4 py-3 text-center text-red-600">{{ row.contacted_no_response }}</td>
                            <td class="px-4 py-3 text-center text-amber-600">{{ row.in_progress }}</td>
                            <td class="px-4 py-3 text-center text-emerald-600">{{ row.contacted }}</td>
                            <td class="px-4 py-3 text-center font-semibold bg-emerald-50 text-emerald-700">{{ row.total_fmt }}</td>
                        </tr>
                        {% endfor %}
                    </tbody>
                </table>
            </div>
        </div>
        {% endif %}

        {% if department_breakdown %}
        <div class="bg-white rounded-xl shadow-sm border border-gray-200">
            <div class="p-5 border-b border-gray-200">
                <h3 class="text-lg font-semibold text-gray-800">{% trans "Outgoing - Per Department" %}</h3>
            </div>
            <div class="overflow-x-auto">
                <table class="w-full text-sm">
                    <thead>
                        <tr class="bg-[#2F75B5] text-white">
                            <th class="px-4 py-3 text-left font-semibold">{% trans "Department" %}</th>
                            <th class="px-4 py-3 text-center font-semibold">{% trans "No Response" %}</th>
                            <th class="px-4 py-3 text-center font-semibold">{% trans "In Progress" %}</th>
                            <th class="px-4 py-3 text-center font-semibold">{% trans "Contacted" %}</th>
                            <th class="px-4 py-3 text-center font-semibold bg-emerald-600">{% trans "Total" %}</th>
                        </tr>
                    </thead>
                    <tbody>
                        {% for row in department_breakdown %}
                        <tr class="border-b border-gray-100 {% cycle '' 'bg-gray-50' %}">
                            <td class="px-4 py-3 font-medium text-gray-700">{{ row.name }}</td>
                            <td class="px-4 py-3 text-center text-red-600">{{ row.contacted_no_response }}</td>
                            <td class="px-4 py-3 text-center text-amber-600">{{ row.in_progress }}</td>
                            <td class="px-4 py-3 text-center text-emerald-600">{{ row.contacted }}</td>
                            <td class="px-4 py-3 text-center font-semibold bg-emerald-50 text-emerald-700">{{ row.total_fmt }}</td>
                        </tr>
                        {% endfor %}
                    </tbody>
                </table>
            </div>
        </div>
        {% endif %}
    </div>

    {% endif %}
</div>
{% endblock %}

{% block extra_js %}
{% if not no_data and chart_data_json %}
<script>
(function() {
    var cd = JSON.parse('{{ chart_data_json|escapejs }}');

    new ApexCharts(document.getElementById('incoming-daily-chart'), {
        chart: { type: 'bar', height: 280, toolbar: { show: true } },
        plotOptions: { bar: { borderRadius: 3 } },
        dataLabels: { enabled: false },
        series: [{ name: 'Incoming', data: cd.incoming_daily, color: '#3B82F6' }],
        xaxis: { type: 'category' },
        yaxis: { labels: { formatter: function(v) { return v.toLocaleString(); } } },
        tooltip: { y: { formatter: function(v) { return v + ' inquiries'; } } },
    }).render();

    new ApexCharts(document.getElementById('outgoing-daily-chart'), {
        chart: { type: 'bar', height: 280, toolbar: { show: true } },
        plotOptions: { bar: { borderRadius: 3 } },
        dataLabels: { enabled: false },
        series: [{ name: 'Outgoing', data: cd.outgoing_daily, color: '#10B981' }],
        xaxis: { type: 'category' },
        yaxis: { labels: { formatter: function(v) { return v.toLocaleString(); } } },
        tooltip: { y: { formatter: function(v) { return v + ' inquiries'; } } },
    }).render();

    new ApexCharts(document.getElementById('incoming-status-chart'), {
        chart: { type: 'donut', height: 280 },
        series: cd.incoming_by_status.map(function(d) { return d.y; }),
        labels: cd.incoming_by_status.map(function(d) { return d.x; }),
        colors: ['#94A3B8', '#F59E0B', '#10B981', '#3B82F6', '#EF4444', '#6366F1'],
        legend: { position: 'bottom' },
    }).render();

    new ApexCharts(document.getElementById('outgoing-status-chart'), {
        chart: { type: 'donut', height: 280 },
        series: cd.outgoing_by_status.map(function(d) { return d.y; }),
        labels: cd.outgoing_by_status.map(function(d) { return d.x; }),
        colors: ['#94A3B8', '#F59E0B', '#10B981', '#3B82F6', '#EF4444', '#6366F1'],
        legend: { position: 'bottom' },
    }).render();

    var incSla = cd.incoming_by_sla.map(function(d) { return d.y; });
    var outSla = cd.outgoing_by_sla.map(function(d) { return d.y; });
    var slaCats = cd.incoming_by_sla.length >= cd.outgoing_by_sla.length
        ? cd.incoming_by_sla.map(function(d) { return d.x; })
        : cd.outgoing_by_sla.map(function(d) { return d.x; });

    new ApexCharts(document.getElementById('sla-chart'), {
        chart: { type: 'bar', height: 280, toolbar: { show: false } },
        plotOptions: { bar: { borderRadius: 3 } },
        dataLabels: { enabled: false },
        series: [
            { name: 'Incoming', data: incSla, color: '#3B82F6' },
            { name: 'Outgoing', data: outSla, color: '#10B981' },
        ],
        xaxis: { categories: slaCats },
        yaxis: { labels: { formatter: function(v) { return v.toLocaleString(); } } },
        legend: { position: 'bottom' },
    }).render();
})();
</script>
{% endif %}
{% endblock %}