- generic [ref=e2]:
  - complementary [ref=e3]:
    - generic [ref=e4]:
      - img "Al Hammadi" [ref=e6]
      - img "Al Hammadi" [ref=e8]
    - navigation [ref=e9]:
      - link [ref=e10] [cursor=pointer]:
        - /url: /analytics/dashboard/
        - img [ref=e11]
      - link [ref=e16] [cursor=pointer]:
        - /url: /
        - img [ref=e17]
      - link [ref=e19] [cursor=pointer]:
        - /url: /complaints/
        - img [ref=e20]
      - link [ref=e23] [cursor=pointer]:
        - /url: /inquiries/
        - img [ref=e24]
      - link [ref=e27] [cursor=pointer]:
        - /url: /observations/
        - img [ref=e28]
      - button [ref=e32] [cursor=pointer]:
        - img [ref=e33]
      - link [ref=e37] [cursor=pointer]:
        - /url: /appreciation/
        - img [ref=e38]
      - link [ref=e40] [cursor=pointer]:
        - /url: /suggestions/?feedback_type=suggestion
        - img [ref=e41]
      - button [ref=e44] [cursor=pointer]:
        - img [ref=e45]
      - button [ref=e49] [cursor=pointer]:
        - img [ref=e50]
      - link [ref=e55] [cursor=pointer]:
        - /url: /organizations/departments/
        - img [ref=e56]
      - link [ref=e60] [cursor=pointer]:
        - /url: /organizations/patients/
        - img [ref=e61]
      - button [ref=e65] [cursor=pointer]:
        - img [ref=e66]
      - button [ref=e71] [cursor=pointer]:
        - img [ref=e72]
      - link [ref=e78] [cursor=pointer]:
        - /url: /accounts/acknowledgements/my-acknowledgements/
        - img [ref=e79]
      - button [ref=e85] [cursor=pointer]:
        - img [ref=e86]
    - button [ref=e89] [cursor=pointer]:
      - img [ref=e90]
    - generic [ref=e93]:
      - link "🇬🇧" [ref=e94] [cursor=pointer]:
        - /url: /core/set-language/?language=en
        - generic [ref=e95]: 🇬🇧
      - link "🇸🇦" [ref=e96] [cursor=pointer]:
        - /url: /core/set-language/?language=ar
        - generic [ref=e97]: 🇸🇦
  - generic [ref=e98]:
    - banner [ref=e99]:
      - generic [ref=e100]:
        - heading "Good morning, ismail! ☀️" [level=2] [ref=e101]
        - paragraph [ref=e102]: Welcome to PX360 Patient Experience Management
      - generic [ref=e103]:
        - generic [ref=e104]:
          - img [ref=e105]
          - textbox "Search..." [ref=e108]
        - button [ref=e110] [cursor=pointer]:
          - img [ref=e111]
        - generic [ref=e114]:
          - link "🇬🇧 English" [ref=e115] [cursor=pointer]:
            - /url: /core/set-language/?language=en
            - generic [ref=e116]: 🇬🇧
            - generic [ref=e117]: English
          - link "🇸🇦 Arabic" [ref=e118] [cursor=pointer]:
            - /url: /core/set-language/?language=ar
            - generic [ref=e119]: 🇸🇦
            - generic [ref=e120]: Arabic
        - button "ismail mosa User I" [ref=e122] [cursor=pointer]:
          - generic [ref=e123]:
            - generic [ref=e124]: ismail mosa
            - generic [ref=e125]: User
          - generic [ref=e126]: I
          - img [ref=e127]
    - main [ref=e129]:
      - generic [ref=e131]:
        - generic [ref=e132]:
          - generic [ref=e133]:
            - link "Call Center" [ref=e134] [cursor=pointer]:
              - /url: /callcenter/inquiries/
            - img [ref=e135]
            - generic [ref=e137]: Create Inquiry
          - heading "Create Inquiry" [level=1] [ref=e138]
          - paragraph [ref=e139]: Create an inquiry on behalf of a patient or caller
        - link "Back to List" [ref=e140] [cursor=pointer]:
          - /url: /callcenter/inquiries/
          - img [ref=e141]
          - text: Back to List
      - generic [ref=e144]:
        - generic [ref=e145]:
          - generic [ref=e146]:
            - generic [ref=e147]:
              - img [ref=e149]
              - heading "Caller Information" [level=5] [ref=e152]
            - generic [ref=e153]:
              - generic [ref=e154]:
                - img [ref=e155]
                - text: Search for an existing patient or enter contact details manually
              - generic [ref=e157]:
                - generic [ref=e158]: Search Patient
                - generic [ref=e159]:
                  - textbox "Search by MRN, name, phone, or national ID..." [ref=e160]
                  - button "Search" [ref=e161] [cursor=pointer]:
                    - img [ref=e162]
                    - text: Search
              - generic [ref=e165]:
                - generic [ref=e166]:
                  - generic [ref=e167]: Contact Name *
                  - textbox "Full name" [ref=e168]: Test Contact
                - generic [ref=e169]:
                  - generic [ref=e170]: Contact Phone *
                  - textbox "Phone number" [ref=e171]: "+966501234567"
                - generic [ref=e172]:
                  - generic [ref=e173]: Contact Email
                  - textbox "Email address" [ref=e174]: contact@example.com
              - generic [ref=e175]:
                - generic [ref=e176]: Relationship *
                - combobox [ref=e177]:
                  - option "Patient" [selected]
                  - option "Family Member"
                  - option "Other"
          - generic [ref=e178]:
            - generic [ref=e179]:
              - img [ref=e181]
              - heading "Organization" [level=5] [ref=e185]
            - generic [ref=e187]:
              - generic [ref=e188]:
                - generic [ref=e189]: Hospital
                - textbox [ref=e190]
              - generic [ref=e191]:
                - generic [ref=e192]: Department
                - combobox [ref=e193]:
                  - option "Select department..." [selected]
          - generic [ref=e194]:
            - generic [ref=e195]:
              - img [ref=e197]
              - heading "Inquiry Details" [level=5] [ref=e200]
            - generic [ref=e201]:
              - generic [ref=e202]:
                - generic [ref=e203]: Category *
                - combobox [ref=e204]:
                  - option "Select category..."
                  - option "Appointment"
                  - option "Billing"
                  - option "Medical Records"
                  - option "General Information" [selected]
                  - option "Other"
              - generic [ref=e205]:
                - generic [ref=e206]: Subject *
                - textbox "Brief summary of the inquiry" [ref=e207]: Test Call Center Inquiry
              - generic [ref=e208]:
                - generic [ref=e209]: Message *
                - textbox "Detailed description of the inquiry. Include all relevant information provided by the caller..." [active] [ref=e210]: This is a test call center inquiry.
        - generic [ref=e211]:
          - generic [ref=e212]:
            - generic [ref=e213]:
              - img [ref=e215]
              - heading "Categories" [level=5] [ref=e217]
            - generic [ref=e218]:
              - paragraph [ref=e219]:
                - strong [ref=e220]: "Appointment:"
                - text: Scheduling, rescheduling, or cancellation
              - paragraph [ref=e221]:
                - strong [ref=e222]: "Billing:"
                - text: Payment questions or invoice requests
              - paragraph [ref=e223]:
                - strong [ref=e224]: "Medical Records:"
                - text: Record requests or updates
              - paragraph [ref=e225]:
                - strong [ref=e226]: "General:"
                - text: Hospital information or services
          - generic [ref=e227]:
            - generic [ref=e228]:
              - img [ref=e230]
              - heading "Call Center Note" [level=5] [ref=e232]
            - generic [ref=e233]: This inquiry will be logged as received via Call Center. A call center interaction record will be automatically created for tracking purposes.
          - generic [ref=e234]:
            - generic [ref=e235]:
              - img [ref=e237]
              - heading "Tips" [level=5] [ref=e239]
            - generic [ref=e240]:
              - paragraph [ref=e241]: Be clear and concise in the subject line
              - paragraph [ref=e242]: Include all relevant details in the message
              - paragraph [ref=e243]: Verify contact information for follow-up
              - paragraph [ref=e244]: Select the most appropriate category
          - generic [ref=e245]:
            - button "Create Inquiry" [ref=e246] [cursor=pointer]:
              - img [ref=e247]
              - text: Create Inquiry
            - link "Cancel" [ref=e250] [cursor=pointer]:
              - /url: /callcenter/inquiries/
    - contentinfo [ref=e251]:
      - paragraph [ref=e252]:
        - text: Powered by
        - link "tenhal.sa" [ref=e253] [cursor=pointer]:
          - /url: https://tenhal.sa