PX360 {{ period_label }} Digest

{% if summary %}

🤖 AI Executive Summary

{% if summary.key_findings_en %}

{% for f in summary.key_findings_en %}

{% endfor %}

{% endif %} {% if summary.risk_level %}

{{ summary.risk_level|title }} Risk

{% endif %}

📊 Key Metrics

{{ metrics.total_complaints\|default:"—" }} Complaints	{{ metrics.sla_compliance\|default:"—" }}% SLA Compliance	{{ metrics.nps_score\|default:"—" }} NPS Score
{{ metrics.avg_survey_score\|default:"—" }} Avg Survey	{{ metrics.total_actions\|default:"—" }} Actions	{{ metrics.avg_resolution_hours\|default:"—" }}h Avg Resolution

{% if early_warnings %}

⚠️ Early Warning Alerts

{% for dept in early_warnings %} {% endfor %}

Department	Risk	Level	Signals
{{ dept.department_name }}	{{ dept.risk_score }}%	{% if dept.risk_level == 'critical' %}🔴 Critical {% elif dept.risk_level == 'high' %}🟠 High {% elif dept.risk_level == 'medium' %}🟡 Medium {% else %}🟢 Low{% endif %}	{{ dept.active_signals }}/5

{% endif %} {% if recommendations %}

💡 AI Recommendations

{% for rec in recommendations %}

{% if rec.priority == 'critical' %}🔴{% elif rec.priority == 'high' %}🟠{% elif rec.priority == 'medium' %}🟡{% else %}🟢{% endif %} {{ rec.category }} ({{ rec.complaint_count }} complaints)

{% if rec.recommended_actions_en %} {% for action in rec.recommended_actions_en %}

→ {{ action }}

{% endfor %} {% endif %}

{% endfor %}

{% endif %} {% if summary and summary.summary_ar %}

الملخص العربي

{% if summary.key_findings_ar %}

{% for f in summary.key_findings_ar %}

{% endfor %}

{% endif %}

{{ metrics.total_complaints\|default:"—" }} Complaints	{{ metrics.sla_compliance\|default:"—" }}% SLA Compliance	{{ metrics.nps_score\|default:"—" }} NPS Score
{{ metrics.avg_survey_score\|default:"—" }} Avg Survey	{{ metrics.total_actions\|default:"—" }} Actions	{{ metrics.avg_resolution_hours\|default:"—" }}h Avg Resolution

PX360 {% if period == 'weekly' %}Weekly{% else %}Monthly{% endif %} Digest

🤖 AI Executive Summary

📊 Key Metrics

⚠️ Early Warning Alerts

💡 AI Recommendations

الملخص العربي