131 lines
6.2 KiB
HTML
131 lines
6.2 KiB
HTML
{% extends "base.html" %}
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{% load static %}
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{% load i18n %}
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{% block content %}
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<div class="row g-4 mb-5">
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<div class="col-12 col-lg-8">
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<div class="card h-100">
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<div class="card-body d-flex flex-column justify-content-center p-5 text-center">
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<h2 class="card-title fw-bold text-primary">Need Help? We're Here for You.</h2>
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<p class="card-text text-muted mb-4">
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Our support team is ready to assist you with any questions or issues.
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Raise a new ticket, and we'll get back to you as soon as possible.
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</p>
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<a href="{% url 'create_ticket' request.dealer.slug %}" class="btn btn-phoenix-primary btn-lg shadow-sm w-50 mx-auto">
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Raise a New Ticket
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</a>
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</div>
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</div>
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</div>
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<div class="col-12 col-lg-4">
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<div class="card h-100">
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<div class="card-body p-4">
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<h5 class="card-title fw-bold">Quick Links</h5>
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<p class="card-text text-muted">Explore common resources to find answers quickly.</p>
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<ul class="list-unstyled mb-0">
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<li class="mb-3">
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<a href="#" class="d-flex align-items-center text-decoration-none">
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<span class="fs-4 text-secondary me-2"><i class="fas fa-search"></i></span>
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<span class="text-dark">Search our knowledge base</span>
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</a>
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</li>
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<li class="mb-3">
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<a href="#" class="d-flex align-items-center text-decoration-none">
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<span class="fs-4 text-success me-2"><i class="fas fa-question-circle"></i></span>
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<span class="text-dark">View frequently asked questions</span>
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</a>
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</li>
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<li class="mb-3">
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<a href="#" class="d-flex align-items-center text-decoration-none">
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<span class="fs-4 text-info me-2"><i class="fas fa-bell"></i></span>
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<span class="text-dark">Check system status updates</span>
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</a>
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</li>
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</ul>
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</div>
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</div>
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</div>
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</div>
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{% if messages %}
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<div class="alert-container mb-4">
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{% for message in messages %}
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<div class="alert alert-{{ message.tags }} alert-dismissible fade show" role="alert">
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{{ message }}
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<button type="button" class="btn-close" data-bs-dismiss="alert" aria-label="Close"></button>
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</div>
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{% endfor %}
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</div>
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{% endif %}
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<div class="card">
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<div class="card-header border-bottom d-flex justify-content-between align-items-center p-4">
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<h5 class="card-title mb-0">My Tickets</h5>
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<div class="input-group w-50">
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<input type="text" class="form-control" placeholder="Search by ID or subject..." aria-label="Search tickets">
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<button class="btn btn-outline-secondary" type="button">
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<i class="fas fa-search"></i>
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</button>
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</div>
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</div>
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<div class="card-body p-0">
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<div class="table-responsive">
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<table class="table table-striped table-hover mb-0">
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<thead class="bg-light">
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<tr>
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<th scope="col" class="text-secondary text-uppercase fw-bold">ID</th>
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<th scope="col" class="text-secondary text-uppercase fw-bold">Subject</th>
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<th scope="col" class="text-secondary text-uppercase fw-bold">Status</th>
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<th scope="col" class="text-secondary text-uppercase fw-bold">Priority</th>
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<th scope="col" class="text-secondary text-uppercase fw-bold">Created</th>
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<th scope="col" class="text-secondary text-uppercase fw-bold text-end">Actions</th>
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</tr>
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</thead>
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<tbody>
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{% for ticket in tickets %}
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<tr>
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<td class="text-muted">#{{ ticket.id }}</td>
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<td>{{ ticket.subject }}</td>
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<td>
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<span class="badge
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{% if ticket.status == 'open' %}bg-primary
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{% elif ticket.status == 'in_progress' %}bg-info
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{% elif ticket.status == 'resolved' %}bg-success
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{% else %}bg-secondary{% endif %}">
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{{ ticket.get_status_display }}
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</span>
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</td>
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<td>
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<span class="badge
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{% if ticket.priority == 'low' %}bg-success
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{% elif ticket.priority == 'medium' %}bg-warning
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{% elif ticket.priority == 'high' %}bg-danger
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{% else %}bg-dark{% endif %}">
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{{ ticket.get_priority_display }}
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</span>
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</td>
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<td>{{ ticket.created_at|date:"M d, Y" }} <span class="text-muted small">{{ ticket.created_at|time:"H:i" }}</span></td>
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<td class="text-end">
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<a href="{% url 'ticket_detail' request.dealer.slug ticket.id %}" class="btn btn-sm btn-outline-primary">
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View
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</a>
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</td>
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</tr>
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{% empty %}
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<tr>
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<td colspan="6" class="text-center text-muted py-5">
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<i class="fas fa-ticket-alt fs-2 mb-3"></i>
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<p class="mb-0">No tickets found.</p>
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<p class="text-muted small">All your past and present tickets will appear here.</p>
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</td>
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</tr>
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{% endfor %}
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</tbody>
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</table>
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</div>
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</div>
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</div>
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{% endblock %} |