69 lines
3.6 KiB
HTML
69 lines
3.6 KiB
HTML
{% extends "base.html" %}
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{% load static %}
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{% load crispy_forms_tags %}
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{% load i18n %}
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{% block title %}
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{% trans 'Ticket' %} #{{ ticket.id }}
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{% endblock title %}
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{% block content %}
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<main class="d-flex align-items-center justify-content-center min-vh-80 py-5 ">
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<div class="col-12 col-sm-10 col-md-8 col-lg-6 col-xl-5">
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<div class="card shadow-lg border-0 rounded-4 overflow-hidden animate__animated animate__fadeInUp">
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<div class="card-header bg-gradient py-4 border-0 rounded-top-4">
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<h3 class="mb-0 fs-4 fw-bold text-center">
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{% trans 'Ticket' %} #{{ ticket.id }}
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<i class="fas fa-headset ms-2"></i>
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</h3>
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</div>
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<div class="card-body p-4 p-md-5">
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<div class="row g-3">
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<div class="col-12 text-center mb-3">
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<h4 class="h5 fw-bold">{{ ticket.subject }}</h4>
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</div>
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<div class="col-sm-6">
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<strong>{% trans 'Status:' %}</strong>
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<span class="badge {% if ticket.status == 'open' %}bg-primary {% elif ticket.status == 'in_progress' %}bg-info {% elif ticket.status == 'resolved' %}bg-success {% else %}bg-secondary{% endif %}">
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{{ ticket.get_status_display }}
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</span>
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</div>
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<div class="col-sm-6 text-sm-end">
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<strong>{% trans 'Priority:' %}</strong>
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<span class="badge {% if ticket.priority == 'low' %}bg-success {% elif ticket.priority == 'medium' %}bg-warning {% elif ticket.priority == 'high' %}bg-danger {% else %}bg-dark{% endif %}">
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{{ ticket.get_priority_display }}
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</span>
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</div>
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<div class="col-sm-6">
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<strong>{% trans 'Created:' %}</strong>
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<br class="d-sm-none">
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{{ ticket.created_at|date:"M d, Y" }}
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</div>
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<div class="col-sm-6 text-sm-end">
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<strong>{% trans 'Last Updated:' %}</strong>
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<br class="d-sm-none">
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{{ ticket.updated_at|date:"M d, Y" }}
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</div>
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</div>
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<hr class="my-4">
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<div class="mb-4">
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<h5 class="fw-bold mb-2">{% trans 'Description' %}</h5>
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<div class="p-3 bg-light rounded-3">{{ ticket.description|linebreaks }}</div>
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</div>
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{% if ticket.resolution_notes %}
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<div class="mb-4">
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<h5 class="fw-bold mb-2">{% trans 'Resolution Notes' %}</h5>
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<div class="p-3 bg-light rounded-3">{{ ticket.resolution_notes|linebreaks }}</div>
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</div>
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{% endif %}
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<div class="d-grid mt-4">
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<a href="{% url 'ticket_list' request.dealer.slug %}"
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class="btn btn-phoenix-secondary btn-lg">
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<i class="fa-solid fa-arrow-left me-1"></i>
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{% trans 'Back to Tickets' %}
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</a>
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</div>
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</div>
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</div>
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</div>
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</main>
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{% endblock %}
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